SCSA Risk Analysis

SCSA Risk Analysis32

Risk Analysis of SCSA Nate VoigtSt. Cloud State University

Table of Contents Table of Contents:Title 1Table of Contents 2Overview 3Risk Category/Treatment Matrix 4Ten Specific Risks 6Low Loss 7Moderate Loss 8Critical Loss 10Catastrophic Loss 11Indemnification Clause 11Waiver.. 12Risk Reduction 13Sexual Harassment Policy 13Facility Emergency Procedures 14Crowd Management 15

Americans with Disabilities Act 16Conclusion 17Appendix A 18Appendix B 20Appendix C... 21Appendix D 24References 32

OverviewThe St. Cloud Sports Arena is a multipurpose arena located in St. Cloud, Minnesota. Our arena here is LEED (Leadership in Energy & Environmental Design) certified to help eliminate over usage of energy and other resources. Our arena seats 70,000 spectators for our wide variety of events we put on here at our facility. Our arena is compliant with all ADA (Americans with Disabilities Act) regulations. Our arena plays host to a number of different events, including; high school basketball tournaments, college basketball, professional basketball events, concerts, music award shows, comedy specials and even some WWE shows. Our venue holds a sizeable amount of vehicles for personal vehicle parking. We have ramps for parking, as well as outside parking with twenty five spaces for people with disabilities, twenty parking spaces for motorcyclists, seven stationary bike racks and four hundred and fifty spaces available for personally operated vehicles. The SCSA is the primary stakeholder of this venue. Our local community surrounding the arena will see a significant increase in revenue, especially during basketball season. Our arena here is incredibly versatile, which is why we are able to play host to a multitude of events. We have several teams here of risk management personal here to ensure your safety when you come to our arena. We have three teams of five people at the arena who are in charge of different areas involving our risk management policies. We also have eighty other employees who are employed for emergency situations, crowd management, and maintenance protocols when the facility is operating at, or near maximum capacity. Those specific teams will consist of teams of three with a team leader running the show. These teams will essentially be part of a squad consisting of nine people or three separate teams, and each of those squads will belong to a platoon which consists of three squads. We use this model to keep our employees responsible and accountable if there ever were to be an emergency during an event. We also have a state of the art security video surveillance system that keeps an eye out for any suspicious behavior and activity during an event. The surveillance system hub will be known as the Tactical Operations Center (TOC).Risk Category Matrix Severity & FrequencyCatastrophic LossCritical LossModerate LossLow Loss

High*Athlete suffers a sprain while competing*Spectators attempting to counterfeit tickets*Spectators converging around heavy traffic areas

Medium*Athlete suffers heat exhaustion*Fan slips or trips in parking lot or arena*Athlete suffers a major injury to knee during a game* Vehicles are vandalized due to lack of lighting*Spectators littering in and around the arena*Drunk fans vandalize arena property

Seldom*Spectator dies from medical condition*Spectator has a weapon that has a negligent discharge, injuring an innocent person*Athlete suffer a spinal injury during a game*Roof begins to leak on fans during a game*An employee starts a fire due to smoking in undesignated area of arena *Fans suffering from food poisoning due to improper storage of food*Power outage during an event*Overstressed employee verbally assaults a spectator

Our most important focus here at SCSA is that are spectators having an enjoyable time every time they walk through those doors. Even more our spectators safety is the most important thing to us here at SCSA. Our nation will always be kept up to date to ensure that our facility runs the absolute best of its ability so that it can be the safest, best functioning and best overall arena in the nation for our wonderful community and fans.

Risk Treatment Matrix Severity & FrequencyHigh LossModerate LossLow Loss

OftenAvoidTransfer & ReductionTransfer or Retain & Reduction

AverageAvoid or Transfer & ReductionTransfer & ReductionRetain & Reduction

SeldomTransfer & ReductionTransfer or Retain & ReductionRetain & Reduction

Ten Specific RisksWe have outlined ten specific risks that are associated with our arena and we have them rated on a scale from catastrophic, critical, moderate and low. The frequency we have listed for those risks are high, medium and seldom. More risks are more than likely to happen than just the ten that we have specified and outlined, but we believe that the ten we have identified are the most common to uncommon risks that are involved with our arena. They are also labeled with a risk treatment matrix. The examples given start with a low loss category with financial and reduction treatments. These treatments arent limited, and provide guidance in the event of an occurrence of the specific risk being identified.

Low LossExamples of risks that are high frequency, but low in loss are spectators attempting to make counterfeit tickets, dealing with employee theft and fans converging around heavy traffic areas. We will use a financial and reduction treatment to help prevent counterfeit tickets by having color coded tickets and also by watermarking the tickets. Ways to reduce employee theft are by having security cameras around cash registers and throughout the entire arena to help prevent theft by all. It can also be minimized my employees not being allowed to bring large bags into work with them. We will also have staff members at our arena ensuring that large groups of people do not converge around fire traffic areas, or normally heavy traffic areas. These issues will be retained and reduced to the facilities budget plan. Transference can be utilized in the event of a large heist or counterfeit scheme by the arenas insurance policy. Medium frequency and low in loss risks examples are vehicles being vandalized due to insufficient amount of lighting in arena parking lots, spectators littering in and around the arena and drunken fans vandalizing arena property. Solving the vandalism issue in our parking lots should be relatively easy, we just need to increase and maintain our lighting better in and around the parking lots during night events. A good solution would be to incorporate the use of solar powered lighting being set to power on at sunset until sunrise. The reduce of vehicle break ins can be solved by having more staff and security circulate throughout the parking areas during facility operation and post operation to assure that no vehicles are being vandalized. More staff around concession areas in the arena to help reduce spectators littering their trash around the facility. More staff needed around at the conclusion of an event to help prevent drunken and disorderly fans from vandalizing arena property. Here at SCSA we will take all the necessary precautions to best minimize the risk of vandalism at our facility. If an event of theft occurs will make sure that we offer as much assistance as needed for the victim.Seldom frequency and low in loss risks are fans suffering from food poisoning due to improper storage of food, power outage during an event and an overstressed employee verbally assaulting a spectator. We keep are food services held at the highest standards for food services. The facility is mostly outsourced when the facility is being leased for an event, but we will go through proper procedures when handling food for concession usage. All risks will be transferred to the leasing agency for any sickness assumed from improper food storage. Improper food storage has the potential to cause spectators to become ill after consuming such products from concession stands. This risk is easily avoidable if all members that work in food are properly trained in on proper food safety. Working with food you must be required to handle food with proper safety and equipment to help prevent the transfer of sicknesses that can be passed if food is prepared incorrectly. Moderate LossOther risks that are high in frequency and moderate in loss are an athlete spraining a body part particularly an ankle during athletic competition. Reasons for an athlete spraining their ankle could stem from the intense competition the athlete is facing, or it could be due to the floor being slick and slippery from sweat. To help reduce this particular risk as best as possible we will have on court staff members to help clean up wet spots on the court as best as possible during athletic competition. Proper maintenance and care to the hardwood floor will surely help lower the overall risk of injury to an athlete during competition. There are precautions that athletes can use themselves to help reduce the risk of this happening to them, such as stretching before their game begins. In almost every case the facility will use a retention or transference plan to accommodate this risk, if the reduction methods were to fail. The insurance policy will cover almost all the minor injuries, and medical assistance will be provided to any athlete who suffers an injury.Risks that occur at medium risk and have a moderate loss are fans slipping or tripping in parking lot or arena and athlete suffering a major injury to their knee during a game. Spectators are always at risk of falling especially when outside due to Mother Nature and its many conditions, as well as inside the arena where they may occasionally be a spill, or wet floors from mopping. If there is inclement weather outside the facility we will notify our maintenance workers to clean up the parking lot and walkways to and from the arena for our spectators. If a spillage were to occur inside the arena it will be properly cleaned up as soon as possible and all spectators will be aware of the spill has occurred, so that they can best avoid that area. If a fan were to slip and fall on or in the facility grounds as a result of negligence on the facilities behalf, transference from us, the policy holder, to the insurer will assist in limiting the potential monetary damages that result from a slip and fall accident.Seldom, but moderate risks that may occur at our facility are the roof begins to leak on fans during a game or event, and an employee starts a fire due to smoking in undesignated area of the arena. Maintenance of the roof will be consistently done every year before notable rain and snowfall occur to identify any possible hazards that might cause a catastrophic leak into our facility. Any noticeable signs of damage potential will be monitored and fixed to assure that we do the best to reduce the risk of this happening at our arena. Another possible risk is an overstressed employee smoking in an undesignated area of the arena. Employees know where there designated smoking areas are at the facility, and if seen smoking where not allowed they will be reprimanded. In an unlikely event of a fire breaking out there are fire extinguishers all around the arena in convenient places. All of these potential risks identified in the seldom but moderate loss section can be transferred to the outsourced insurance agency under policy in order to assist in repairing damages associated with these risks.Critical LossCritical loss risks are heat related injuries, or an injury that could cause paralysis to an athlete. It is easy to mitigate the cause of heat related injuries, by keeping the arena at a comfortable temperature especially during warm summer months. There are plenty of water sources in the arena. In the unlikely event of an athlete or spectator suffering from a heat related injury, medical staff will be on hand and ready to assist you immediately. If an athlete would suffer a spinal cord or neck injury during competition medical staff will assist you as best as they can, but ambulance services will be provided if this were to happen.

Catastrophic Loss An example of a catastrophic loss would be a death of an athlete, or an unforeseen death of a spectator. Events like these can cause the facility a severe loss. In most cases death of a spectator at an event is most commonly by the spectator already being ill, or suffering from a stroke or heart attack. If this were to happen, our medical staff on hand would do everything in its power to help that individual, but our ultimate goal would be to get that individual to the nearest hospital as soon as possible to help save that persons life. In an unfortunate event that the spectator arrives at the hospital already deceased, necessary actions will take place to transport the deceased and family to a medical facility as soon as possible. Additional concern in this section include the potential or event of a person, who is illegally carrying a weapon on the premises of the arena, negligently discharging a firearm that results in the death of another innocent spectator. There will proper postage all round our facility that states what will happen to you if you decide to carry illegal weapons on facility premises. We will have medical detectors as you walk into the arena to best reduce the risk of this awful event ever occurring. Transference will be utilized in the event of these catastrophic emergencies. Indemnification Clause In an indemnification clause the leasee will defend, indemnify and hold harmless the leasor, from and against all costs, charges and expenses arising out of the usage of the facility. Any leasing of the facility in sporting events will be subject to review by the facility manager. The risk involved with the sporting event in the arena will be transferred to the leasing party and the facility will not be held liable for any injuries associated with the activity.

Waivers We will have waivers in place so that we can make sure that our arena will not be sued due to negligence that may result in an injury of a plaintiff. Major sporting competition that involves the possibility of getting injured, the athletes participating will be asked to sign a waivers. Before signing the waiver, we recommend getting legal advice from an attorney, so that you know exactly what you are signing when you come to our arena. In the event of leasing the facility to outside entities, waivers will need to be provided by the leases. The arenas release, waiver, indemnity and assumption of risk form is located in appendix A.Risk Reduction Our staff and maintenance crew will be trained, certified, tested and employed to our specific certification in order to properly maintain the facility. Employees will be included in the development of the risk management to ensure that success of the plan. All risk management plans will be available to our employees at orientation. We have the right to random drug test any employee in which we see fit, so that we can keep our facility one hundred percent drug free, as well as help reduce on the job accidents. A reduction technique will be utilized in the employee sections of the facility through advertising in and around our arena that we are indeed a drug-free facility. Before we hire any employee, we go over the following; job descriptions, job title, job duties, responsibilities, qualifications, start date and the name and address of the contact.

Sexual Harassment At our arena sexual harassment training is necessary and mandatory, and we cannot stress enough how each and every employee must understand the severity that sexual harassment can bring. Our facility will be an enjoyable and comfortable environment for our employees to come work in. There will be no harassment tolerated based on gender, or anything else for that matter. If you are sexually harassing a co-worker you will be reprimanded and possibly terminated from our facility. Our sexual harassment form can be found in appendix B. Facility Emergency Procedures Emergencies procedures and risks associated with the reactionary procedures will be assessed and reassessed by our teams at our arena to ensure that our spectators are safe when they step inside our facility. We will test our emergency management plans to make sure that they are prepared to the best of our ability in case of an emergency. Our arena Emergency Planning Team (EPT) will be in charge of developing, implementing, and reevaluating and updating the emergency plan. We will classify the different types of emergencies as; local emergencies, major emergencies and catastrophic emergencies. Local emergencies are lower scale emergencies that would involve local law enforcement, or medical personnel. Here are a couple examples of what we would classify as a major emergency; fires, structural disasters, or riots. Catastrophic emergencies would be the largest scale type of emergency that would more than likely require federal, state and local agencies for emergencies such as tornadoes, earthquakes and severs storms. If an emergency ever were to occur, our staff have their designated areas and responsibilities to facilitate the emergency procedures. The emergency procedures will be planned out and executed with safety and accuracy. Emergency alerts will be broadcasted by color codes over our PA system from the central command post inside the arena in order to keep consistency within the emergency procedure initiation system. Accidental body injuries will be reported as Green and will be assisted by the team in specific sectors for their area of operations. Medical staff will be notified immediately following an injury. We will two teams tasked with dealing with crowd management while our emergency medical staff tend to the injured person. If there are behavioral issues with spectators, this situation will be color coded Yellow. Yellow emergency codes will require one to two teams in order to separate parties and control the situation to the best of their capabilities. The person or party that initiated the issue will be asked to exit the facility, and local law enforcement will be called upon if need be. We will keep on record if anyone is indeed ejected from the arena during an event. Our security team will be trained to understand the concepts of the reasonable person theory and excessive force in order to mitigate potential lawsuits against our facility. Emergency situations will be color coded as Red. Red codes will more than likely be dealing with natural disasters. All emergency personnel on hand will report to designated areas and First Aid Stations to equip and prepare for response. Crowd management teams will be asked to report to their designated areas to help assist in facility movements of spectators to safe parts of the arena. Staff are to try and keep the spectators as calm as humanely possible, while making sure that everyone is safe and alright. Spectators with disabilities will be handled with care, and assisted at each and every level possible in an emergency situation. If evacuation would become necessary, spectators with disabilities will be evacuated through a separate area to allow for ease of movement. An accident report form can be found in appendix C.Crowd Management We will have sufficient crowd management on hand, so that our spectators have a safe and enjoyable time at our arena. Our searchers are hand of extremely high importance and the first barrier of our crowd management team, in order to turn away prohibited items and check peoples tickets. Secondly, the ticket takers will inspect all tickets to make sure none are counterfeit and accept tickets from attendees. The ushers will also assist in crowd services. The ushers will be required to be familiar with the facility, location of important facility services and asset anyone who may need assistance. The crowd management teams will follow the emergency plan that consists of anticipatory and reactionary components. Anticipatory plans will consist of situations where the crowd management teams will foresee issues and make necessary adjustments in order to keep crowd congestion at a minimum and crowds under control. Reactionary components consist of emergency plans for the management of the crowd in response to an emergency. Disruptive, unruly or intoxicated patrons will be handled accordingly to the standard operating procedures that ensure the safety of all patrons on the premises. Our trained crowd management personnel and security team will handle all of the necessary ejections and this will properly reported and documented for records of this occurrence.

Americans with Disabilities Act Compliance Our arena will be compliant with ADA regulations to ensure that all disabled persons who attend our facility will be treated just like anyone else and with the upmost respect, and having a delightful time at our arena. Almost all areas at our arena is wheel chair accessible and wheel chair seating also comprises about 3% of the arena total. People who are sing wheel chairs will not be isolated from the rest of the crowd, and their sight will not be obstructed. All restrooms areas will have at least one disabled stall, sink and water fountain. We will make sure that all disabled restroom areas and equipment are compliant with ADA regulations. We will also have ramps, railings, parking areas and entrances for those who are disabled and these will also be up to date with ADA regulations. All doors including; the main, the exits and the emergency exits will be accessible for persons who are disabled. The drop-off and pick-up areas will be easily noticeable with signage posted at the entrances and exits of our facility, and curb ramps will be put in place to make wheelchair use easy for travel. We will have visual alarms tested and maintained for those are hearing disabled in the event of a fire or an emergency. All of our stairs will be a non-slip surface. Us here at SCSA will do whatever it takes to make sure that our facility keeps up to date with ADA regulations. The arena will be evaluated to help and make sure that everything is up to code. We love to get feedback, so we will hand out surveys to those spectators who do suffer from a disability to help and rate our current accommodations of the arena. An ADA Compliance Checklist can be found in appendix D.

ConclusionOur facility here at St. Cloud Sports Arena located in St. Cloud, Minnesota will provide a delightful and safe atmosphere for our 70,000 spectators. Our risk analysis will be updated quarterly to make sure that our arena is up to date to ensure the safety and functionality of our facility for our spectators well-being. Our arena will have sound risk procedures, personnel management practices, emergency and crowd management procedures, as well as being compliant with ADA regulations. If we find anything that needs immediate updating, proper steps will be taken to make sure that we our updated and up to code at all times. We want our personnel and employees to take a sense of pride and ownership to the overall success of operations of the arena. We welcome input and safe work practices and you may also be rewarded. Our crowd management teams will be tested and evaluated quarterly to make sure that they are following standard procedures and that the employees are also making good judgement supervision calls. Supervisory plans, inspections, and in-service education plans will ensure that the employees and staff are held to a high standard and will assist in identifying issues that need to be resolved as well as increase the overall knowledge through education of jobs and responsibilities. Risk management is one of the most, if not the most important aspect in maintaining a functionally operating arena.

Appendix A Waiver of LiabilitySt. Cloud Sports Arena Participants Release, Waiver, Indemnity & Assumption of RiskParticipants Name: ________________________________ I, the participant or the participants parent/guardian, understand the nature of sports, physical activities and this participants experience. The participant is in good health and in proper physical and mental condition to participate in sports and other physical activities. I also understand that participants may become injured during sports and other physical activities. Release, Waiver and Indemnity Agreement I, for myself, the minor participant (if a minor), my heirs, next of kin, personal representatives, successors and assigns, do hereby release, waive, discharge, covenant not to sue and agree to indemnify, save and hold harmless Forney Sports Center, Inc. (FSC) and Tri-Line Inc. and any of their officers, directors, independent contractors, employees, volunteers, event holders, event sponsors, event volunteers, shareholders and members from all liability claims, demands, losses or damages on this participants account from participants disability, personal injury, death, property damage, property theft or actions of any kind including participants travel to and from FSC facilities, caused or alleged to be caused in whole or in part by the Forney Sports Center, Inc. and/or Tri-Line Inc. and/or any of its officers, directors, independent contractors, employees, volunteers, event holders, event sponsors, event volunteers, shareholders and/or members, or otherwise (Released Parties). I further agree that if, despite this release, I, the participant or anyone on the participants behalf makes a claim against any of the above named released parties, I will indemnify, save and hold harmless any of the above named released parties from any litigation expenses, attorney fees, loss liability, damages, or costs any may incur as a result of any such claim. Assumption of Risk Physical activity, by its nature, carries with it certain inherent risks that cannot be eliminated regardless of the care taken to avoid injuries. Specific injuries and risks vary from one activity to another. There is a potential for death, serious injury and property loss. The risks include, but are not limited to, those caused by terrain, facilities, temperature, weather, condition of athletes, equipment, vehicular traffic, actions of other people, including but not limited to, participants, volunteers, spectators, coaches, event officials, and/or producers of the event. I have read the Assumption of Risks paragraph and know, understand and appreciate these and other risks that are inherent in the activities held at any of the Forney Sports Center, Inc. locations. I hereby assert that my participation is voluntary and that I knowingly assume all such risks of death, injury and/or property loss. Acknowledgment of Understanding I have read this waiver of liability, release, indemnity agreement and assumption of risk, fully understand its terms, and understand that I am giving up substantial rights, including the right to sue. I acknowledge that I am signing the agreement freely and voluntarily and intend by my signature to be a complete and unconditional release of all liability to the greatest extent allowed by law. ____________________________________________ __________________ Signature of Participant Date ____________________________________________ __________________ Signature of Parent/Legal Guardian of Minor (if under age 18) Date By signing this document, the parent and/or legal guardian does hereby represent that he/she is, in fact, acting in such capacity and agrees to save and hold harmless and indemnify the released parties described above from all liability, loss, cost, claim or damage whatsoever which may be imposed upon said released parties because of any defect in or lack of such capacity to so act and release said parties on behalf of the minor and the parents or legal guardian.

Appendix BSexual Harassment Policy We here at the St. Cloud Sports Arena take sexual harassment very serious, all employees here at our facility must avoid any actions or conduct that could be construed in any way as sexual harassment.SEXUAL HARASSMENT POLICY STATEMENT The Company is committed to providing a workplace that is free from all forms of discrimination, including sexual harassment. Any employee's behavior that fits the definition of sexual harassment is a form of misconduct which may result in disciplinary action up to and including dismissal. Sexual harassment could also subject this company and, in some cases, an individual to substantial civil penalties. The companys policy on sexual harassment is part of its overall affirmative action efforts pursuant to federal and state laws prohibiting discrimination based on age, race, color, religion, national origin, and citizenship status, unfavorable discharge from the military, marital status, disability and gender. Specifically, sexual harassment is prohibited by Title VII of the Civil Rights Act of 1964 and the Illinois Human Rights Act. Each employee of this company must refrain from sexual harassment in the workplace. No employee - male or female - should be subjected to unsolicited or unwelcome sexual overtures or conduct in the workplace. Furthermore, it is the responsibility of all supervisors and managers to make sure that the work environment is free from sexual harassment. All forms of discrimination and conduct which can be considered harassing, coercive or disruptive, or which create a hostile or offensive environment must be eliminated. Instances of sexual harassment must be investigated in a prompt and effective manner. All employees of this company, particularly those in a supervisory or management capacity, are expected to become familiar with the contents of this policy and to abide by the requirements it establishes.

Appendix CAccident/Incident Report Form Employees Report of Injury Form Instructions: Employees shall use this form to report all work related injuries, illnesses, or near miss events (which could have caused an injury or illness) no matter how minor. This helps us to identify and correct hazards before they cause serious injuries. This form shall be completed by employees as soon as possible and given to a supervisor for further action. I am reporting a work related: Injury Illness Near miss Your Name: Job title: Supervisor: Have you told your supervisor about this injury/near miss? Yes No Date of injury/near miss: Time of injury/near miss: Names of witnesses (if any): Where, exactly, did it happen? What were you doing at the time? Describe step by step what led up to the injury/near miss. (Continue on the back if necessary): What could have been done to prevent this injury/near miss? What parts of your body were injured? If a near miss, how could you have been hurt? Did you see a doctor about this injury/illness? Yes No If yes, whom did you see? Doctors phone number: Date: Time: Has this part of your body been injured before? Yes No If yes, when? Supervisor: Your signature: Date: 2 Supervisors Accident Investigation Form Name of Injured Person _________________________________________________ Date of Birth _________________ Telephone Number ____________________ Address ______________________________________________________________ City _____________________________ State_______ Zip _____________ (Circle one) Male Female What part of the body was injured? Describe in detail. ________________________________________ _____________________________________________________________________________________ what was the nature of the injury? Describe in detail. _________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Describe fully how the accident happened? What was employee doing prior to the event? What equipment, tools being using? ____________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Names of all witnesses: ______________________________________ _______________________________________ ______________________________________ _______________________________________ Date of Event ______________________ Time of Event _________________________________ Exact location of event: _________________________________________________________________ What caused the event? _________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ were safety regulations in place and used? If not, what was wrong? ______________________________ _____________________________________________________________________________________ Employee went to doctor/hospital? Doctors Name ___________________________________________ Hospital Name __________________________________________ Recommended preventive action to take in the future to prevent reoccurrence. ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ______________________ ___________ Supervisor Signature Date 3 Incident Investigation Report Instructions: Complete this form as soon as possible after an incident that results in serious injury or illness. (Optional: Use to investigate a minor injury or near miss that could have resulted in a serious injury or illness.) This is a report of a: Death Lost Time Dr. Visit Only First Aid Only Near Miss Date of incident: This report is made by: Employee Supervisor Team Other_________ Step 1: Injured employee (complete this part for each injured employee) Name: Sex: Male Female Age: Department: Job title at time of incident: This employee works: Regular full time Regular part time Seasonal Temporary Months with this employer Months doing this job: Part of body affected: (shade all that apply) Nature of injury: (most serious one) Abrasion, scrapes Amputation Broken bone Bruise Burn (heat) Burn (chemical) Concussion (to the head) Crushing Injury Cut, laceration, puncture Hernia Illness Sprain, strain Damage to a body system: Other ___________ Step 2: Describe the incident Exact location of the incident: Exact time: What part of employees workday? Entering or leaving work Doing normal work activities During meal period During break Working overtime Other___________________ Names of witnesses (if any): 4 Number of attachments: Written witness statements: Photographs: Maps / drawings: What personal protective equipment was being used (if any)? Describe, step-by-step the events that led up to the injury. Include names of any machines, parts, objects, tools, materials and other important details. Description continued on attached sheets: Step 3: Why did the incident happen? Unsafe workplace conditions: (Check all that apply) Inadequate guard Unguarded hazard Safety device is defective Tool or equipment defective Workstation layout is hazardous Unsafe lighting Unsafe ventilation Lack of needed personal protective equipment Lack of appropriate equipment / tools Unsafe clothing No training or insufficient training Other: _____________________________ Unsafe acts by people: (Check all that apply) Operating without permission Operating at unsafe speed Servicing equipment that has power to it Making a safety device inoperative Using defective equipment Using equipment in an unapproved way Unsafe lifting Taking an unsafe position or posture Distraction, teasing, horseplay Failure to wear personal protective equipment Failure to use the available equipment / tools Other: __________________________________ Why did the unsafe conditions exist? Why did the unsafe acts occur? Is there a reward (such as the job can be done more quickly or the product is less likely to be damaged that may have encouraged the unsafe conditions or acts? Yes No If yes, describe: Were the unsafe acts or conditions reported prior to the incident? Yes No Have there been similar incidents or near misses prior to this one? Yes No 5 Step 4: How can future incidents be prevented? What changes do you suggest to prevent this incident/near miss from happening again? Stop this activity Guard the hazard Train the employee(s) Train the supervisor(s) Redesign task steps Redesign work station Write a new policy/rule Enforce existing policy Routinely inspect for the hazard Personal Protective Equipment Other: ____________________ What should be (or has been) done to carry out the suggestion(s) checked above? Description continued on attached sheets: Step 5: Who completed and reviewed this form? (Please Print) Written by: Department: Title: Date: Names of investigation team members: Reviewed by: Title: Date:

Appendix DADA Checklist Contact your Disability and Business Technical Assistance Center. To be automatically connected to your regional center, call 1-800-949-4ADA. This checklist may be copied as many times as desired by the Disability and Business Technical Assistance Centers for distribution to small businesses but may not be reproduced in whole or in part and sold by any other entity without written permission of Adaptive Environments, the author. copyright 1995 Adaptive Environments Center, Inc. Barrier Free Environments, Inc. Barrier Free Environments, Inc. and Adaptive Environments Center, Inc. are authorized by the National Institute on Disability and Rehabilitation Research (NIDRR) to develop information and materials on the Americans with Disabilities Act (ADA). However, you should be aware that NIDRR is not responsible for enforcement of the ADA. The information, presented here is intended solely as informal guidance, and is neither a determination of your legal rights or responsibilities under the Act, nor binding on any agency with enforcement responsibility under the ADA. The Americans with Disabilities Act Checklist for Readily Achievable Barrier Removal August 1995 COMPLIANCE MATERIALS TITLE III ADA T What This Checklist is Not This checklist does not cover all of the requirements of the Standards; therefore, it is not for facilities undergoing new construction or alterations. In addition, it does not attempt to illustrate all possible barriers or propose all possible barrier removal solutions. The Standards should be consulted for guidance in situations not covered here. The Title III regulation covers more than barrier removal, but this checklist does not cover Title IIIs requirements for nondiscriminatory policies and practices and for the provision of auxiliary communication aids and services. The communication features covered are those that are structural in nature. Priorities This checklist is based on the four priorities recommended by the Title III regulations for planning readily achievable barrier removal projects: Priority 1: Accessible approach and entrance Priority 2: Access to goods and services Priority 3: Access to rest rooms Priority 4: Any other measures necessary Note that the references to ADAAG throughout the checklist refer to the Standards for Accessible Design. How to Use This Checklist Get Organized: Establish a time frame for completing the survey. Determine how many copies of the checklist you will need to survey the whole facility. Decide who will conduct the survey. It is strongly recommended that you invite two or three additional people, including people with various disabilities and accessibility expertise, to assist in identifying barriers, developing solutions for removing these barriers, and setting priorities for implementing improvements. Obtain Floor Plans: It is very helpful to have the building floor plans with you while you survey. If plans are not available, use graph paper to sketch the layout of all interior and exterior spaces used by your organization. Make notes on the sketch or plan while you are surveying. Conduct the Survey: Bring copies of this checklist, a clipboard, a pencil or pen, and a flexible steel Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). 3 tape measure. With three people surveying, one person numbers key items on the floor plan to match with the field notes, taken by a second person, while the third takes measurements. Be sure to record all dimensions! As a reminder, questions that require a dimension to be measured and recorded are marked with the ruler symbol. Think about each space from the perspective of people with physical, hearing, visual, and cognitive disabilities, noting areas that need improvement. Summarize Barriers and Solutions: List barriers found and ideas for their removal. Consider the solutions listed beside each question, and add your own ideas. Consult with building contractors and equipment suppliers to estimate the costs for making the proposed modifications. Make Decisions and Set Priorities: Review the summary with decision makers and advisors. Decide which solutions will best eliminate barriers at a reasonable cost. Prioritize the items you decide upon and make a timeline for carrying them out. Where the removal of barriers is not readily achievable, you must consider whether there are alternative methods for providing access that are readily achievable. Maintain Documentation: Keep your survey, notes, summary, record of work completed, and plans for alternative methods on file. Make Changes: Implement changes as planned. Always refer directly to the Standards and your state and local codes for complete technical requirements before making any access improvement. References to the applicable sections of the Standards are listed at the beginning of each group of questions. If you need help understanding the federal, state, or local requirements, contact your Disability and Business Technical Assistance Center. Follow Up: Review your Implementation Plan each year to re-evaluate whether more improvements have become readily achievable. To obtain a copy of the Title III regulations and the Standards or other technical information, call the U.S. Dept. of Justice ADA Information Line at (800) 514-0301 Voice, (202) 514-0381 TDD, or (800) 514-0383 TDD. For questions about ADAAG, contact the Architectural and Transportation Barriers Compliance Board at (800) USA-ABLE. QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on 4 Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). Add a ramp if the route of travel is interrupted by stairs. Add an alternative route on level ground. Repair uneven paving. Fill small bumps and breaks with beveled patches. Replace gravel with hard top. Change or move landscaping, furnishings, or other features that narrow the route of travel. Widen route. Move or remove protruding objects. Add a cane-detectable base that extends to the ground. Place a cane-detectable object on the ground underneath as a warning barrier. Install curb cut. Add small ramp up to curb. Lengthen ramp to decrease slope. Relocate ramp. If available space is limited, reconfigure ramp to include switchbacks. Yes No width distance from wall/ height slope Accessible Approach/Entrance People with disabilities should be able to arrive on the site, approach the building, and enter as freely as everyone else. At least one route of travel should be safe and accessible for everyone, including people with disabilities. Route of Travel (ADAAG 4.3, 4.4, 4.5, 4.7) is there a route of travel that does not require the use of stairs? Is the route of travel stable, firm and slip-resistant? Is the route at least 36 inches wide? Can all objects protruding into the circulation paths be detected by a person with a visual disability using a cane? In order to be detected using a cane, an object must be within 27 inches of the ground. Objects hanging or mounted overhead must be higher than 80 inches to provide clear head room. It is not necessary to remove objects that protrude less than 4 inches from the wall. Do curbs on the route have curb cuts at drives, parking, and drop-offs? Ramps (ADAAG 4.8) are the slopes of ramps no greater than 1:12? Slope is given as a ratio of the height to the length. 1:12 means for every 12 inches along the base of the ramp, the height increases one inch. For a 1:12 maximum slope, at least one foot of ramp length is needed for each inch of height. Priority 1 QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). 5 Yes No Add railings. Adjust height of railing if not between 30 and 38 inches. Secure handrails in fixtures. Relocate the railings. Widen the ramp. Add non-slip surface material. Remodel or relocate ramp. Remodel or relocate ramp. Reconfigure a reasonable number of spaces by repainting stripes. Reconfigure to provide van-accessible space(s). Height width rise number of accessible spaces Note widths of existing accessible spaces: length Ramps, continued Do all ramps longer than 6 feet have railings on both sides? Are railings sturdy, and between 34 and 38 inches high? Is the width between railings or curbs at least 36 inches? Are ramps non-slip? Is there a 5-foot-long level landing at every 30-foot horizontal length of ramp, at the top and bottom of ramps and at switchbacks? Does the ramp rise no more than 30 inches between landings? Parking and Drop-Off Areas (ADAAG 4.6) Are an adequate number of accessible parking spaces available (8 feet wide for car plus 5-foot access aisle)? For guidance in determining the appropriate number to designate, the table below gives the ADAAG requirements for new construction and alterations (for lots with more than 100 spaces, refer to ADAAG): Total spaces Accessible 1 to 25 1 space 26 to 50 2 spaces 51 to 75 3 spaces 76 to 100 4 spaces Are 8-foot-wide spaces, with minimum 8-footwide access aisles, and 98 inches of vertical clearance, available for lift-equipped vans? At least one of every 8 accessible spaces must be van-accessible (with a minimum of one van-accessible space in all cases). Width/ vertical clearance QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on 6 Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). Add curb ramps. Reconstruct sidewalk. Reconfigure spaces. Add signs, placed so that they are not obstructed by cars. Implement a policy to check periodically for violators and report them to the proper authorities. If it is not possible to make the main entrance accessible, create a dignified alternate accessible entrance. If parking is provided, make sure there is accessible parking near all accessible entrances. Install signs before inaccessible entrances so that people do not have to retrace the approach. Eliminate as much as possible the need for assistanceto answer a doorbell, to operate a lift, or to put down a temporary ramp, for example. Widen the door to 32 inches clear. If technically infeasible, widen to 31-3/8 inches minimum. Install offset (swing-clear) hinges. Remove or relocate furnishings, partitions, or other obstructions. Move door. Add power-assisted or automatic door opener. Yes No clear opening clear space Parking and Drop-Off Areas, continued Are the access aisles part of the accessible route to the accessible entrance? Are the accessible spaces closest to the accessible entrance? Are accessible spaces marked with the International Symbol of Accessibility? Are there signs reading Van Accessible at van spaces? Is there an enforcement procedure to ensure that accessible parking is used only by those who need it? Entrance (ADAAG 4.13, 4.14, 4.5) if there are stairs at the main entrance, is there also a ramp or lift, or is there an alternative accessible entrance? Do not use a service entrance as the accessible entrance unless there is no other option. Do all inaccessible entrances have signs indicating the location of the nearest accessible entrance? Can the alternate accessible entrance be used independently? Does the entrance door have at least 32 inches clear opening (for a double door, at least one 32-inch leaf)? Is there at least 18 inches of clear wall space on the pull side of the door, next to the handle? A person using a wheelchair or crutches needs this space to get close enough to open the door. QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). 7 Entrance, continued Is the threshold edge 1/4-inch high or less, or if beveled edge, no more than 3/4-inch high? If provided, are carpeting or mats a maximum of 1/2-inch high? Are edges securely installed to minimize tripping hazards? Is the door handle no higher than 48 inches and operable with a closed fist? The closed fist test for handles and controls: Try opening the door or operating the control using only one hand, held in a fist. If you can do it, so can a person who has limited use of his or her hands. Can doors be opened without too much force (exterior doors reserved; maximum is 5 lb. for interior doors)? You can use an inexpensive force meter or a fish scale to measure the force required to open a door. Attach the hook end to the doorknob or handle. Pull on the ring end until the door opens, and read off the amount of force required. If you do not have a force meter or a fish scale, you will need to judge subjectively whether the door is easy enough to open. If the door has a closer, does it take at least 3 seconds to close? If there is a single step with a rise of 6 inches or less, add a short ramp. If there is a threshold greater than 3/4-inch high, remove it or modify it to be a ramp. Replace or remove mats. Secure carpeting or mats at edges. Lower handle. Replace inaccessible knob with a lever or loop handle. Retrofit with an add-on lever extension. Adjust the door closers and oil the hinges. Install power-assisted or automatic door openers. Install lighter doors. Adjust door closer. Yes No height force seconds QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on 8 Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). Access to Goods and Services Ideally, the layout of the building should allow people with disabilities to obtain materials or services without assistance. Horizontal Circulation (ADAAG 4.3) Does the accessible entrance provide direct access to the main floor, lobby, or elevator? Are all public spaces on an accessible route of travel? Is the accessible route to all public spaces at least 36 inches wide? Is there a 5-foot circle or a T-shaped space for a person using a wheelchair to reverse direction? Doors (ADAAG 4.13) Do doors into public spaces have at least a 32-inch clear opening? On the pull side of doors, next to the handle, is there at least 18 inches of clear wall space so that a person using a wheelchair or crutches can get near to open the door? Can doors be opened without too much force (5 lb. maximum for interior doors)? Are door handles 48 inches high or less and operable with a closed fist? Are all threshold edges 1/4-inch high or less, or if beveled edge, no more than 3/4-inch high? Priority Yes No width clear space force height clear opening Add ramps or lifts. Make another entrance accessible. Provide access to all public spaces along an accessible route of travel. Move furnishings such as tables, chairs, display racks, vending machines, and counters to make more room. Rearrange furnishings, displays, and equipment. Install offset (swing-clear) hinges. Widen doors. Reverse the door swing if it is safe to do so. Move or remove obstructing partitions. Adjust or replace closers. Install lighter doors. Install power-assisted or automatic door openers. Lower handles. Replace inaccessible knobs or latches with lever or loop handles. Retrofit with add-on levers. Install power-assisted or automatic door openers. If there is a threshold greater than 3/4-inch high, remove it or modify it to be a ramp. If between 1/4- and 3/4-inch high, add bevels to both sides. 2 QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). 9 Rooms and Spaces (ADAAG 4.2, 4.4, 4.5) are all aisles and pathways to materials and services at least 36 inches wide? Is there a 5-foot circle or T-shaped space for turning a wheelchair completely? Is carpeting low-pile, tightly woven, and securely attached along edges? In circulation paths through public areas, are all obstacles cane-detectable (located within 27 inches of the floor or higher than 80 inches, or protruding less than 4 inches from the wall)? Emergency Egress (ADAAG 4.28) if emergency systems are provided, do they have both flashing lights and audible signals? Signage for Goods and Services (ADAAG 4.30) Different requirements apply to different types of signs. If provided, do signs and room numbers designating permanent rooms and spaces where goods and services are provided comply with the appropriate requirements for such signage? Signs mounted with centerline 60 inches from floor. M mounted on wall adjacent to latch side of door, or as close as possible. Raised characters, sized between 5/8 and 2 inches high, with high contrast (for room numbers, rest rooms, and exits). Brailed text of the same information. If pictogram is used, it must be accompanied by raised characters and braille. Rearrange furnishings and fixtures to clear aisles. Rearrange furnishings to clear more room. Secure edges on all sides. Replace carpeting. Remove obstacles. Install furnishings, planters, or other cane-detectable barriers underneath. Install visible and audible alarms. Provide portable devices. Provide signs that have raised letters, Grade II Braille, and that meet all other requirements for permanent room or space signage. (See ADAAG 4.1.3(16) and 4.30.) Yes No width height/ protrusion height Y N character height QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on 10 Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). Yes No Directional and Informational Signage the following questions apply to directional and informational signs that fall under Priority 2. If mounted above 80 inches, do they have letters at least 3 inches high, with high contrast, and non-glare finish? Do directional and informational signs comply with legibility requirements? (Building directories or temporary signs need not comply.) Controls (ADAAG 4.27) are all controls that are available for use by the public (including electrical, mechanical, cabinet, game, and self-service controls) located at an accessible height? Reach ranges: The maximum height for a side reach is 54 inches; for a forward reach, 48 inches. The minimum reachable height is 15 inches for a front approach and 9 inches for a side approach. Are they operable with a closed fist? Seats, Tables, and Counters (ADAAG 4.2, 4.32, 7.2) Are the aisles between fixed seating (other than assembly area seating) at least 36 inches wide? Are the spaces for wheelchair seating distributed throughout? Are the tops of tables or counters between 28 and 34 inches high? Are knee spaces at accessible tables at least 27 inches high, 30 inches wide, and 19 inches deep? Review requirements and replace signs as needed, meeting the requirements for character size, contrast, and finish. Review requirements and replace signs as needed. Relocate controls. Replace controls. Rearrange chairs or tables to provide 36-inch aisles. Rearrange tables to allow room for wheelchairs in seating areas throughout the area. Remove some fixed seating. Lower part or all of high surface. Provide auxiliary table or counter. Replace or raise tables. Letter height width height height/ width/ depth QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). 11 Seats, Tables, and Counters, continued at each type of cashier counter, is there a portion of the main counter that is no more than 36 inches high? Is there a portion of food-ordering counters that is no more than 36 inches high, or is there space at the side for passing items to customers who have difficulty reaching over a high counter? Vertical Circulation (ADAAG 4.1.3(5), 4.3) Are there ramps, lifts, or elevators to all public levels? On each level, if there are stairs between the entrance and/or elevator and essential public areas, is there an accessible alternate route? Stairs (ADAAG 4.9) the following questions apply to stairs connecting levels not serviced by an elevator, ramp, or lift. Do treads have a non-slip surface? Do stairs have continuous rails on both sides, with extensions beyond the top and bottom stairs? Elevators (ADAAG 4.10) Are there both visible and verbal or audible door opening/closing and floor indicators (one tone = up, two tones = down)? Are the call buttons in the hallway no higher than 42 inches? Do the controls inside the cab have raised and braille lettering? Provide a lower auxiliary counter or folding shelf. Arrange the counter and surrounding furnishings to create a space to hand items back and forth. Lower section of counter. Arrange the counter and surrounding furnishings to create a space to pass items. Install ramps or lifts. Modify a service elevator. Relocate goods or services to an accessible area. Post clear signs directing people along an accessible route to ramps, lifts, or elevators. Add non-slip surface to treads. Add or replace handrails if possible within existing floor plan. Install visible and verbal or audible signals. Lower call buttons. Provide a permanently attached reach stick. Install raised lettering and braille next to buttons. Yes No height QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on 12 Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). Install tactile signs to identify floor numbers, at a height of 60 inches from floor. Modify communication system. Add tactile identification. At each stopping level, post clear instructions for use of the lift. Provide a call button. Rearrange furnishings and equipment to clear more space. Move controls. Reconfigure rest room. Combine rest rooms to create one unisex accessible rest room. Install accessible signs. Add accessible signage, placed to the side of the door, 60 inches to centerline (not on the door itself). Elevators, continued Is there a sign on both door jambs at every floor identifying the floor in raised and braille letters? If an emergency intercom is provided, is it usable without voice communication? Is the emergency intercom identified by braille and raised letters? Lifts (ADAAG 4.2, 4.11) Can the lift be used without assistance? If not, is a call button provided? Is there at least 30 by 48 inches of clear space for a person in a wheelchair to approach to reach the controls and use the lift? Are controls between 15 and 48 inches high (up to 54 inches if a side approach is possible)? Usability of Rest Rooms When rest rooms are open to the public, they should be accessible to people with disabilities. Getting to the Rest Rooms (ADAAG 4.1) if rest rooms are available to the public, is at least one rest room (either one for each sex, or unisex) fully accessible? Are there signs at inaccessible rest rooms that give directions to accessible ones? Doorways and Passages (ADAAG 4.2, 4.13, 4.30) Is there tactile signage identifying rest rooms? Mount signs on the wall, on the latch side of the door, complying with the requirements for permanent signage. Avoid using ambiguous symbols in place of text to identify rest rooms. Yes No clear space height Priority 3 QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). 13 Doorways and Passages, continued are pictograms or symbols used to identify rest rooms, and, if used, are raised characters and braille included below them? Is the doorway at least 32 inches clear? Are doors equipped with accessible handles (operable with a closed fist), 48 inches high or less? Can doors be opened easily (5 lb. maximum force)? Does the entry configuration provide adequate maneuvering space for a person using a wheelchair? A person in wheelchair needs 36 inches of clear width for forward movement, and a 5-foot diameter or T-shaped clear space to make turns. A minimum distance of 48 inches clear of the door swing is needed between the two doors of an entry vestibule. Is there a 36-inch-wide path to all fixtures? Stalls (ADAAG 4.17) Is the stall door operable with a closed fist, inside and out? Is there a wheelchair-accessible stall that has an area of at least 5 feet by 5 feet, clear of the door swing, OR is there a stall that is less accessible but that provides greater access than a typical stall (either 36 by 69 inches or 48 by 69 inches)? Yes No If symbols are used, add supplementary verbal signage with raised characters and braille below pictogram symbol. Install offset (swing-clear) hinges. Widen the doorway. Lower handles. Replace knobs or latches with lever or loop handles. Add lever extensions. Install power-assisted or automatic door openers. Adjust or replace closers. Install lighter doors. Install power-assisted or automatic door openers. Rearrange furnishings such as chairs and trash cans. Remove inner door if there is a vestibule with two doors. Move or remove obstructing partitions. Remove obstructions. Replace inaccessible knobs with lever or loop handles. Add lever extensions. Move or remove partitions. Reverse the door swing if it is safe to do so. Clear width height force clear width length/ width QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on 14 Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). Yes No Stalls, continued in the accessible stall, are there grab bars behind and on the side wall nearest to the toilet? Is the toilet seat 17 to 19 inches high? Lavatories (ADAAG 4.19, 4.24) Does one lavatory have a 30-inch-wide by 48-inch-deep clear space in front? A maximum of 19 inches of the required depth may be under the lavatory. Is the lavatory rim no higher than 34 inches? Is there at least 29 inches from the floor to the bottom of the lavatory apron (excluding pipes)? Can the faucet be operated with one closed fist? Are soap and other dispensers and hand dryers within reach ranges (see page 7) and usable with one closed fist? Is the mirror mounted with the bottom edge of the reflecting surface 40 inches high or lower? Additional Access Note that this priority is for items not required for basic access in the first three priorities. When amenities such as drinking fountains and public telephones are provided, they should also be accessible to people with disabilities. Drinking Fountains (ADAAG 4.15) Is there at least one fountain with clear floor space of at least 30 by 48 inches in front? Add grab bars. Add raised seat. Rearrange furnishings. Replace lavatory. Remove or alter cabinetry to provide space underneath. Make sure hot pipes are covered. Move a partition or wall. Adjust or replace lavatory. Adjust or replace lavatory. Replace with paddle handles. Lower dispensers. Replace with or provide additional accessible dispensers. Lower or tilt down the mirror. Add a larger mirror anywhere in the room. Clear more room by rearranging or removing furnishings. Height clear space height clear space Priority 4 QUESTIONS POSSIBLE SOLUTIONS Checklist for Existing Facilities version 2.1 revised August 1995, Adaptive Environments Center, Inc. for the National Institute on Disability and Rehabilitation Research. For technical assistance, call 1-800-949-4ADA (voice/TDD). 15 Yes No height/ protrusion height clear space protrusion height Drinking Fountains, continued Is there one fountain with its spout no higher than 36 inches from the ground, and another with a standard height spout (or a single hi-lo fountain)? Are controls mounted on the front or on the side near the front edge, and operable with one closed fist? Is each water fountain cane-detectable (located within 27 inches of the floor or protruding into the circulation space less than 4 inches from the wall? Telephones (ADAAG 4.31) if pay or public use phones are provided, is there clear floor space of at least 30 by 48 inches in front of at least one? Is the highest operable part of the phone no higher than 48 inches (up to 54 inches if a side approach is possible)? Does the phone protrude no more than 4 inches into the circulation space? Does the phone have push-button controls? Is the phone hearing-aid compatible? Is the phone adapted with volume control? Is the phone with volume control identified with appropriate signage? If there are four or more public phones in the building, is one of the phones equipped with a text telephone (TT or TDD)? Is the location of the text telephone identified by accessible signage bearing the International TDD Symbol? Provide cup dispensers for fountains with spouts that are too high. Provide accessible cooler. Replace the controls. Place a planter or other cane detectable barrier on each side at floor level. Move furnishings. Replace booth with open station. Lower telephone. Place a cane-detectable barrier on each side at floor level. Contact Phone Company to install push-buttons. Have phone replaced with a hearing-aid compatible one. Have volume control added. Add signage. Install a text telephone. Have a portable TT available. Provide a shelf and outlet next to phone. Add signage

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