role of nsdi in major national programs: e-governance perspective · 2011-01-04 · role of nsdi in...

Role of NSDI in Major National Programs:

e-Governance Perspective

ChallengesChallenges

•• 1.2 billion people1.2 billion people

•• 600,000+ villages, 70% population rural600,000+ villages, 70% population rural

•• MultiMulti--ethnic, Multiethnic, Multi--religious societyreligious society

•• MultiMulti--lingual: 22 Official languageslingual: 22 Official languages

•• MultiMulti--party, Multiparty, Multi--tiered democracytiered democracy

•• 35 States & UTs; 240,000 + Local Bodies35 States & UTs; 240,000 + Local Bodies

HighlightsHighlights••Accelerating GDP growth @ ~ 8.5 Accelerating GDP growth @ ~ 8.5 -- 9%9%

••Rapidly growing IT/Services sectorRapidly growing IT/Services sector

••Explosive telecom growth:Explosive telecom growth:

�� Over 650 million telecom subscribersOver 650 million telecom subscribers

�� 60 million internet users;60 million internet users;

�� 9.45 million broadband subscribers9.45 million broadband subscribers

••Rapidly growing IT/Services sector:Rapidly growing IT/Services sector:

�� IT and ITeS Exports: US $49.7 billion for FY 09IT and ITeS Exports: US $49.7 billion for FY 09--1010

Sharp Economic and Social DivideSharp Economic and Social Divide

National eNational e--Governance Plan: VisionGovernance Plan: Vision

““ Make all Government services Make all Government services

accessible to the common man in accessible to the common man in his his

locality, through common locality, through common service delivery service delivery

outlets and ensure outlets and ensure efficiency, efficiency,

transparency & reliability of transparency & reliability of such such

services at affordable costs to services at affordable costs to realize the realize the

basic needs of the basic needs of the common mancommon man””

Strategy to Realize Vision Strategy to Realize Vision

•• Focus on Services & Service LevelsFocus on Services & Service Levels

��Business Process ReBusiness Process Re--engineering & Change engineering & Change

ManagementManagement

��Creation of Service Delivery PlatformCreation of Service Delivery Platform

•• Centralized Initiative & Decentralized Centralized Initiative & Decentralized

ImplementationImplementation

•• Capacity BuildingCapacity Building

Strategy to Realize Vision Strategy to Realize Vision

•• Ownership and Central Role of Line Ministries/State Ownership and Central Role of Line Ministries/State

GovernmentsGovernments

•• Emphasis on Public Private Partnerships (PPP)Emphasis on Public Private Partnerships (PPP)

•• Awareness & Communication: Use of Mass Media & Awareness & Communication: Use of Mass Media &

Rural Outreach ProgrammesRural Outreach Programmes

•• Institutional mechanism for collaborative process of Institutional mechanism for collaborative process of

Standards Formulation and encouragement to Open Standards Formulation and encouragement to Open

StandardsStandards

88

PM’s Committee on NeGP

National e-Governance Advisory Board

( Headed by Minister)

Apex Committee( Headed by Cab

Secy)

DIT

NISG NeGD NIC

State/ Provincial Governments

Line Ministries

Implementation FrameworkImplementation Framework

9

Core InfrastructureCore Infrastructure

•• Common Service Common Service Centres (CSCs)Centres (CSCs)

�� 100,000+ CSCs for 600,000+ villages 100,000+ CSCs for 600,000+ villages

•• State Wide Area Networks (SWANs)State Wide Area Networks (SWANs)

�� 2Mbps secured intra2Mbps secured intra--network up to Block level network up to Block level

•• State Data Centers (SDCs) State Data Centers (SDCs)

�� For hosting StateFor hosting State--level elevel e--Governance Applications and Governance Applications and

Data Data

State Data Centre

State Portal

Govt. Departments at various levels

SHQ

Collector’s

Office

Tehsil / Taluks

Registration

Transport

Revenue

Municipalities

CSC

CSC

CSC SSDG

SWAN

Internet

Standards based

Message Routing

Unique Application ID & Authentication

Guaranteed Delivery & Transaction Log

Time-stamping & Status Tracking

…

e-Forms

UID Payment Gateway

Call Centre

..

NeGP Service Delivery StrategyNeGP Service Delivery Strategy

People InfrastructurePeople Infrastructure

•• Capacity Building SchemeCapacity Building Scheme

��To create capacities in States for project To create capacities in States for project

management & implementation management & implementation

––By tapping government & private sector talentBy tapping government & private sector talent

��To train & sensitise employees To train & sensitise employees

��To undertake To undertake change management change management

––To orient project implementation towards service deliveryTo orient project implementation towards service delivery

ee--Delivery of ServicesDelivery of Services

•• 27 27 Mission Mode Projects Mission Mode Projects (MMPs) (MMPs)

•• Implemented in Public Private Partnership Implemented in Public Private Partnership

FrameworkFramework

•• MMPs based on the following principle:MMPs based on the following principle:

��Ownership Ownership –– Services, Service levels & implementationServices, Service levels & implementation

•• Independent assessment of Independent assessment of outcomes outcomes

Standards Standards •• Ensuring sharing of information and seamless interoperabilityEnsuring sharing of information and seamless interoperability

•• Institutional mechanism for collaborative process of Standards FInstitutional mechanism for collaborative process of Standards Formulation ormulation

•• Encouragement to Open Standards: Policy on Open StandardsEncouragement to Open Standards: Policy on Open Standards

•• Standards Published: http://egovstandards.gov.in Standards Published: http://egovstandards.gov.in

–– Metadata & Data StandardsMetadata & Data Standards

–– Localisation and Language Technology StandardsLocalisation and Language Technology Standards

–– Information SecurityInformation Security

–– Quality & DocumentationQuality & Documentation

–– Digital SignaturesDigital Signatures

•• Standards under progressStandards under progress

–– Technology Standards on InteroperabilityTechnology Standards on Interoperability

–– BiometricsBiometrics

–– EE--FormsForms

–– XML SignatureXML Signature

Awareness & CommunicationAwareness & Communication

•• Building NeGP as an Umbrella Brand under the A & C Building NeGP as an Umbrella Brand under the A & C

programmeprogramme

•• Creating awareness amongst citizens about NeGP and its Creating awareness amongst citizens about NeGP and its

objectivesobjectives

•• Motivating StakeholdersMotivating Stakeholders

•• Creation of demand driven atmosphere which will ensure Creation of demand driven atmosphere which will ensure

qualitative service deliveryqualitative service delivery

•• Agricultural Practices & ProductivityAgricultural Practices & Productivity

•• Employment Generation SchemesEmployment Generation Schemes

•• Skill UpgradationSkill Upgradation

•• Financial InclusionFinancial Inclusion

•• Quality EducationQuality Education

•• Telemedicine & HealthTelemedicine & Health

•• Use of Renewable Energy & Energy Efficient Use of Renewable Energy & Energy Efficient

DevicesDevices

•• Sharing of Knowledge & Best PracticesSharing of Knowledge & Best Practices

Way ForwardWay Forward

Application of GIS in MMPsApplication of GIS in MMPs

•• Land RecordsLand Records

•• MunicipalitiesMunicipalities

•• PolicePolice

•• EE--DistrictDistrict

•• Property RegistrationProperty Registration

•• AgricultureAgriculture

Strategy for Spatial Data InfrastructureStrategy for Spatial Data Infrastructure

•• Collaboration among government departments to share spatial Collaboration among government departments to share spatial

datadata

•• Leverage SDCs to build repositories for spatial dataLeverage SDCs to build repositories for spatial data

•• A unified strategy for GeoA unified strategy for Geo--spatial data creation to avoid multiple spatial data creation to avoid multiple

parallel efforts from different government agenciesparallel efforts from different government agencies

•• Strategy for maintaining and updating GeoStrategy for maintaining and updating Geo--spatial data spatial data

repositoryrepository

•• Appropriate mechanisms and business model for allowing Appropriate mechanisms and business model for allowing

usage of central repository of Geousage of central repository of Geo--spatial data to various spatial data to various

agenciesagencies


•• Keeping the GeoKeeping the Geo--spatial data current and accuratespatial data current and accurate

•• Sharing of data as a common infrastructureSharing of data as a common infrastructure

•• Collaboration among various government departments for Collaboration among various government departments for

building a unified and standard geobuilding a unified and standard geo--spatial data infrastructurespatial data infrastructure

Role of NSDI in eRole of NSDI in e--GovernanceGovernance

•• Providing a platform to build GeoProviding a platform to build Geo--spatial database that can be spatial database that can be

used by various eused by various e--Governance projectsGovernance projects

•• Development of Standards and Guidelines for creating and Development of Standards and Guidelines for creating and

updating Geoupdating Geo--spatial dataspatial data

•• Provide technical specifications and support to use SDCs as a Provide technical specifications and support to use SDCs as a

platform for GIS applicationsplatform for GIS applications

That’s a good sign,

sky is really the limit…

Thank YouThank You

Shankar Aggarwal

[email protected]

MMP Category No. of MMPs

No. of MMPs Approved

No. of Services (Targeted)

No. of Services(Available)

Target Date GO LIVE

Central 9 10** 200 158 GONE LIVE: 14

By 2010: 3

By 2011: 2

By 2012: 6

By 2013: 2

By 2014: 1

Total: 28 **

State 11 8 299 48

Integrated 7 6 88 62

Total for all

MMPs

27 24* 587 268

State

Initiatives

542 349

MMPs + State

Initiatives

1,129 617

Mission Mode Projects: StatusMission Mode Projects: Status

*e-Procurement- Scheme under formulatione-PRI, Agriculture & Employment Exch. : Under consideration for approval** Passport & Visa (Immigration) treated as separate MMPs

Mission Mode Projects (MMPs) Mission Mode Projects (MMPs)

Integrated (7)

�India Portal

� NSDG

� CSC

�e-Courts

�EDI �e-Biz

� e-Procurement

State (11)

�Land Records – 1� Transport

�Land Records -

NLRMP

�Treasuries

�Municipalities

� Police - CCTNS

� e-District

�Commercial Taxes

� Agriculture

�Gram Panchayats

�Employment Exchange

Central (9)

�Banking

� Insurance

� Income Tax

� Central Excise

� MCA 21

�Pensions

�Passport *

� Immigration and Visa*

� National ID / UID

� e-Office

�Gone Live �Under Implementation �Design & Development �Industry

*Initially taken jointly

Common Services CentersCommon Services Centers

��1,00,000+ CSCs across 6,00,000+ villages1,00,000+ CSCs across 6,00,000+ villages

��Enable G2C & B2C servicesEnable G2C & B2C services

��Scheme approved in SeptScheme approved in Sept’’0606

�� Implementation Implementation on a PPP modelon a PPP model

*Jharkhand, Haryana reported 100% CSC rollout, however due to termination of SCA in Haryana, 561 out of 1159 CSCs are non

operational. Similarly, in UP, TN, Uttarakhand, Maharashtra, AP,due to cancellation of contract around 4000 CSCs are non operational

≥ 70% (21)

50% - 70% (2)

Jammu Kashmir

Himachal Pradesh

Punjab

Haryana

Uttar Pradesh

Uttaranchal

Bihar

Gujarat

Maharashtra

Karnataka

KeralaTamilNadu

AndhraPradesh

Orissa

Chattisgarh

West Bengal

J&K

HP

Punjab

Haryana

Rajasthan

Gujarat

Karnataka

Kerala

CHH

Sikkim

Arunachal Pradesh

Puducherry

TN

WB

BiH

JHD

Uttarakhand

UP

MP

Maharashtra

AP

Orissa

ASM NGL

MNPMGH

TRIPURA

20% - 50% (6)

RFP issued/to be issued (2)

≤ 20% (1)

Chandigarh

Goa

MZR

--CSC rolled out - 84,830

-Over 100 different

services being delivered

Daman and Diu

Dadra & Nagar Haveli

Lakshadweep

Andaman & Nicobar

Islands

Under Discussion (3)

Delhi

CSC Status (September, 2010)CSC Status (September, 2010)

CSC InfrastructureCSC Infrastructure

•• 100 100 –– 150 sq. ft space150 sq. ft space

•• Min. 1 PC with UPSMin. 1 PC with UPS

•• Min. 1 Printer Min. 1 Printer

•• Digital / Web CameraDigital / Web Camera

•• Genset / Inverter/ SolarGenset / Inverter/ Solar

•• OS and other application softwareOS and other application software

•• Wired / Wireless Broadband ConnectivityWired / Wireless Broadband Connectivity

•• Trained and incentivized manpowerTrained and incentivized manpower

•• Investment : Rs 2 lakh/ CSCInvestment : Rs 2 lakh/ CSC

Enabling TransformationEnabling Transformation

Platform for fundamental transformation of the ways in

which development challenges would be met in rural India

E-Government

AgricultureFinancial Inclusion

Tele-medicineEducation

Right to Information

Key Learning/OutcomesKey Learning/Outcomes


��Rolling out 100,000+ CSCs in 600,000+ Rolling out 100,000+ CSCs in 600,000+

villagesvillages

�� Integrating existing G2C delivery Integrating existing G2C delivery

channels with CSCschannels with CSCs

�� Integrated public service delivery vs silo Integrated public service delivery vs silo

based service deliverybased service delivery


��Regulatory & Legal enablement of ICT Regulatory & Legal enablement of ICT

based processesbased processes

��Building capacity within & outside Building capacity within & outside

governmentgovernment

��Creation of robust eCreation of robust e--InfrastructureInfrastructure

AchievementsAchievements

�� Institutionalizing universal coverage & Institutionalizing universal coverage &

public service delivery at village levelpublic service delivery at village level

��Roll out of over 84,830 CSCs across 30 Roll out of over 84,830 CSCs across 30

states covering a population > 400 states covering a population > 400

millionmillion

AchievementsAchievements

�� Institutionalization of PPP model for Institutionalization of PPP model for

Public service deliveryPublic service delivery

-- MultiMulti--stakeholder partnership in design & stakeholder partnership in design &

implementationimplementation

-- Synergy between public & private goalsSynergy between public & private goals

�� IT Amendment Act (2008) for regulatory & IT Amendment Act (2008) for regulatory &

legal enablement notifiedlegal enablement notified

LearningsLearnings

��Leadership and ownership critical for successLeadership and ownership critical for success

��CitizenCitizen--centric approach centric approach -- more effective more effective

service delivery modelservice delivery model

��Robust backend eRobust backend e--Infrastructure to converge and Infrastructure to converge and

provide seamless integrationprovide seamless integration

Implementation FrameworkImplementation Framework

Service Center AgencyService Center Agency

��Private Sector EntityPrivate Sector Entity

��Responsible forResponsible for

-- Setting up, rollout and management of CSCsSetting up, rollout and management of CSCs

-- Selection and training of VLEsSelection and training of VLEs

-- Provision of B2C servicesProvision of B2C services

State Designated AgencyState Designated Agency

��Specific authority set up/ enabled by State Specific authority set up/ enabled by State

GovernmentGovernment

��Responsible forResponsible for

-- MonitoringMonitoring

-- Disbursing revenue supportDisbursing revenue support

-- Enforcing Master Service AgreementEnforcing Master Service Agreement

-- Liaising between SCAs and State GovernmentsLiaising between SCAs and State Governments

Name:Name: Sadhan Chandra PalSadhan Chandra Pal

Location: JunbediaLocation: Junbedia, , BankuraBankura--II,II,

West BengalWest Bengal

Earnings:Earnings: Rs 12,000 per monthRs 12,000 per month

Village Level Entrepreneur

NeGP:The Changing Face of Rural NeGP:The Changing Face of Rural

IndiaIndia

Name: Manoj KarmakarName: Manoj Karmakar

Location: Sanbandha Gram Location: Sanbandha Gram

Panchayat Office, Panchayat Office,

Block: BankuraBlock: Bankura--II,II, West BengalWest Bengal


Earnings:Earnings: R 15,000 per monthR 15,000 per month


IndiaIndia

Name: Santosh KumarName: Santosh Kumar

Location: Divigar, JharkhandLocation: Divigar, Jharkhand




IndiaIndia

Name: Shrikant YadavName: Shrikant Yadav


Location: Divigar, JharkhandLocation: Divigar, Jharkhand



IndiaIndia

Nov-Dec ‘105

Maharashtra

Kerala

Tamil

Nadu

J&K

HP

Rajasthan

Gujarat

Karn

ata

ka

Kera

la

CHH

Sikkim

Arunachal

Pradesh

PondicherryTN

WB

BiH

JHD

Uttarakhand

UP

MP

Maharashtra

AP

Orissa

AssamNagaland

Manipur

Mizoram

Meghalaya

Tripura

5

2

May-Jul ’11

DPR yet to be received

Goa

Daman & Diu

Dadra

Lakshadweep

SDC - Go Live

Delhi

2 Opted Out

5 Sep-Oct ‘11

Punjab

Haryana

Chandigargh

Andaman

5 Feb-Mar ‘11

3 Oct-Dec’11

Oct ‘104

4 Apr-May ‘11

SDC StatusSDC Status

State Data Center: StatusState Data Center: Status

SDC Implementation:

Year No of SDCs

By December 2010 10

By June 2011 15

By December 2011 31*

* Chandigarh , Delhi opted out while Daman & Diu , Dadra & Nagar & Haveli yet to submit their DPR.

Goalpara District rolled out eGoalpara District rolled out e--District applications integrating CSC, SWAN, District applications integrating CSC, SWAN,

which was inaugurated by IT minister in Nov.'09 which was inaugurated by IT minister in Nov.'09

EE--District in Goalpara, AssamDistrict in Goalpara, Assam

ee--DistrictDistrict

��Objectives Objectives

•• Target high volume services at District levelTarget high volume services at District level

•• Undertake backend process reUndertake backend process re--engineering to eengineering to e--enable enable

the delivery of these services through CSCsthe delivery of these services through CSCs

��Examples of servicesExamples of services:: Issue of Certificates, Issue of Certificates,

Application for Pensions, Revenue Court related, Application for Pensions, Revenue Court related,

Government Dues and Recovery related, Ration Card Government Dues and Recovery related, Ration Card

related and Grievance redressalrelated and Grievance redressal

Status of eStatus of e--DistrictDistrict

�� Pilot projects are being implemented in 14 States (37 districts)Pilot projects are being implemented in 14 States (37 districts)

covering a population base of 110 million (appx.)covering a population base of 110 million (appx.)

�� Out of these 14, the Pilot projects have been successfully launcOut of these 14, the Pilot projects have been successfully launched hed

in 3 states in 3 states –– UP, Assam and Tamil NaduUP, Assam and Tamil Nadu

�� Average number of citizen transactions/ month/ district are 20,0Average number of citizen transactions/ month/ district are 20,00000

�� National rollout of this MMP at a cost of USD 600 million (appx.National rollout of this MMP at a cost of USD 600 million (appx.) )

planned for 2010planned for 2010--1212

46

Transparency

Accountability

Corruption

free

OUTCOME PARAMETERSOUTCOME PARAMETERS

IMPACT ASSESSMENTIMPACT ASSESSMENT

�� Number of trips to Government offices significantly Number of trips to Government offices significantly

reduced by 1reduced by 1--2 trips2 trips

�� Waiting time at offices reduced in the range 20Waiting time at offices reduced in the range 20--

40%40%

�� Land Records Project Land Records Project –– Significant reduction in Significant reduction in

bribery bribery

�� Direct cost savings to the citizens in the range Direct cost savings to the citizens in the range

Rs.60Rs.60--110/110/-- (per transaction)(per transaction)

Capacity Building Scheme Capacity Building Scheme

�� CB Scheme approved for Rs 313 Cr. (USD 70 Mn)CB Scheme approved for Rs 313 Cr. (USD 70 Mn)

�� State e Mission Teams as professional resources to State e Mission Teams as professional resources to

support States at programme levelsupport States at programme level

•• Appraisal and coordinationAppraisal and coordination

•• Hand holding of Line DepartmentsHand holding of Line Departments

•• Ensure interoperability and adherence to StandardsEnsure interoperability and adherence to Standards

�� Support to State Administrative Training InstitutesSupport to State Administrative Training Institutes

�� Training/Orientation of stakeholdersTraining/Orientation of stakeholders


��Support to State eSupport to State e-- Mission Teams (SeMTs)Mission Teams (SeMTs)

•• Professional Resources being provided to States Professional Resources being provided to States

��Support to Central Project eSupport to Central Project e--Mission Mission

Teams (CPeMTs)Teams (CPeMTs)


��Training & SensitisationTraining & Sensitisation

•• Leadership Meet for Political LeadersLeadership Meet for Political Leaders

•• Orientation & Sensitization training for Policy MakersOrientation & Sensitization training for Policy Makers

•• CIO / CTO trainings for Project Leaders CIO / CTO trainings for Project Leaders

•• Change Management & BPR training for officialsChange Management & BPR training for officials

•• eGPx course for long term Capacity BuildingeGPx course for long term Capacity Building

•• Annual National Conference on eAnnual National Conference on e--Governance Governance

•• Round Table Conferences with State GovernmentsRound Table Conferences with State Governments

•• State PortalState Portal�� Repository of Government Information and servicesRepository of Government Information and services

�� Enables citizens to download & submit forms electronicallyEnables citizens to download & submit forms electronically

•• State Service Delivery Gateway (SSDG)State Service Delivery Gateway (SSDG)�� Enables routing of messages based on standardsEnables routing of messages based on standards

�� Routing of forms to a particular office of a DepartmentRouting of forms to a particular office of a Department

•• E FormsE Forms�� Facilitates standardized, interoperable formatFacilitates standardized, interoperable format

�� For electronic service deliveryFor electronic service delivery

This will enable assured electronic delivery, acknowledgement anThis will enable assured electronic delivery, acknowledgement and d

status tracking of application from citizenstatus tracking of application from citizen

StateState Portals, SSDGPortals, SSDG & e& e--FormsForms

2

SWAN implemented

Implementation at Advance stage

23

Himachal

Pradesh

Punjab

Haryana

Uttar Pradesh

Bihar

Gujarat

Maharashtra

Karnataka

Kerala

Tamil

Nadu

Andhra

Pradesh

Orissa

West BengalJharkhand

J&K

HP

Punjab

Haryana

Rajasthan

Gujarat

Karnataka

Kerala

CHH

Sikkim

Arunachal Pradesh

Pondicherry

TN

WB

Bihar

Uttarakhand

UP

MP

Maharashtra

AP

Orissa

Assam NGL

MNP

MZR

MGH

TRIPURA

CHD

4 Implementation in Progress

2 Bid Process Initiated

2 RFP/ BoM under preparation/revision

2 Opted Out from SWAN Scheme

Delhi

Goa

Lakshadweep

JHD

Andman

Daman and Diu

Dadar and Nagar Haveli

SWAN Status (September, 2010)SWAN Status (September, 2010)

• 5000+ PoPs

Operational

• BSNL is Bandwidth

Provider

•All SWANs to be

operational by March

2011

Services through CSCsServices through CSCsSr. No.

Services Departments States

1. Print Copy of Record of Rights

Revenue

Bihar, Chhattisgarh, MP,

UP, Jharkhand, West

Bengal, Maharashtra2. Online Mutation Application

3. Data Entry for NREGA job cards

Rural Development Bihar, Jharkhand,

Madhya Pradesh,

Uttar Pradesh

4. MIS Updation

5. Muster Rolls

6. Job Cards

7. Photography

8. Request online soil health card

Agriculture Andhra Pradesh,

West Bengal

9. Sending questions through net

10. Surfing & viewing agriculture

information

11. Soil Testing

12. Agriculture Information

Sr. No.

Services Departments States

13. Data Entry and printing of forms for

Inclusion, transposition and

modification of Electoral Rolls and

EPIC Generation Replacement

cases

Electoral Tamil Nadu,

West Bengal

14. Electoral Card Updation

15. NRHM

Health Haryana ,Jharkhand,

Tripura

16. Telemedicine/ Telhomeopathy

17. Health Camps

18. Diagnostic facility through up linking

with specialty hospitals

19. Availability of trained paraworker

20. Registration of new jobs

Labour

(Employment

Exchange)

West Bengal21. Updating the qualifications

22. Renewal of Registration

23. Issue of Duplicate Registration cards

Services through CSCsServices through CSCs

Sr. No. Services Departments States

24. Provident Fund (Landless

Labour)

Panchayat & RD West Bengal

25. RTI Bihar

26. Jail Sakshatkar Jharkhand

27. Consumer Affairs (Awareness &

Publicity)

Consumer Affairs West Bengal

28. Stamp Vendor Assam, Jharkhand

29. Postal Services Postal Jharkhand, West

Bengal

30. Utility Billing State Electricity

Board/ BSNL

Assam, MP,

Maharashtra, Orissa,

Sikkim, West Bengal

31. Financial Inclusion Other J&K, MP,

Meghalaya, Tamil

Nadu, Orissa, Sikkim

Services through CSCsServices through CSCs

Sr. No Services Department Application

32. Caste Certificate Revenue eDistrict/CHOICE

33. Income Certificate Revenue eDistrict/CHOICE

34. Domicile Certificate Revenue eDistrict/CHOICE

35. Registration in Employment Exchange Labour eDistrict/CHOICE/eForms

36. Old Age Pension Social Welfare eDistrict/CHOICE/eForms

37. Widow Pension Women Welfare eDistrict/CHOICE/eForms/MMP

38. Handicap Pension Handicap Welfare/

Medical

eDistrict/CHOICE

39. Birth Certificate Health, Urban

Development &

Panchayat

eDistrict/CHOICE

40. Death Certificate eDistrict/CHOICE

41. Revenue Court Case- Daily cause list Revenue eDistrict/CHOICE

42. Revenue Court Case- Status Tracking Revenue eDistrict/CHOICE

43. Revenue Court Case- Final orders Revenue eDistrict/CHOICE

44. Dues & Recovery- Issuance of Citation for

recovery (RC)

Revenue eDistrict/CHOICE

45. Dues & Recovery- Status of Recovery Revenue eDistrict/CHOICE

46. Grievances- Filing of Grievances Administrative

Reforms

eDistrict/CHOICE

47. Grievances- Status Tracking eDistrict/CHOICE

Services through CSCs: eServices through CSCs: e--District ServicesDistrict Services

Sr. No

Services Department Application

48. Registration for SGSY Rural Development eDistrict/CHOICE

49. Registration for NREGA Rural Development eDistrict/CHOICE

50. PMeGP (New Service) in lieu of PMRY Small Scale Industries eDistrict/CHOICE

51. Issuance of Character Certificate Police eDistrict/CHOICE

52. FIR Status Tracking Police eDistrict/CHOICE

53. Application for additional name in Voter List Election eDistrict/CHOICE

54. Application for modification of name in Voter List Election eDistrict/CHOICE

55. Application for deletion of name in Voter List Election eDistrict/CHOICE

56. Transposition of Voter List eDistrict/CHOICE

57. Filing of RTI Applications Admn Reforms/All Depts eDistrict/eForm (NeGP)

58. Ration Card- Issuance of new ration card Food & Civil Supplies eDistrict/CHOICE/eForms

59. Ration Card- Modification in ration card Food & Civil Supplies eDistrict/CHOICE/eForms

60. Ration Card- Duplication in ration card Food & Civil Supplies eDistrict/CHOICE/eForms

61. Ration Card- Surrender of ration card Food & Civil Supplies eDistrict/CHOICE/eForms

62. Birth Registration Health/ Municipality eForms/MMP

63. Death Registration eForms/MMP


Sr. No


64. Issuance of Khatauni ROR Revenue eDistrict/CHOICE/eForms

65. Non-Encumbrance Revenue eForms/MMP

66. Solvency Certificate Revenue eForms/MMP

67. Permission for Fair Revenue eForms/MMP

68. Permission for Procession Revenue eForms/MMP

69. Registration under Hindu Marriage Act Revenue eForms/MMP

70. Registration of Marriage under Special Act Revenue eForms

71. Issuance of Marriage ability Certificate

Revenue eForms72. Solemnized Marriage

73. Issuance of Voter Certificate Election eForms

74. Duplicate Voter Certificate/ I Card Election eForms

75. Application for Electricity Connection Energy/UPPCL eForms

76. Application for Telephone Connection/ Transfer BSNL eForms

77. Application for Sewerage Connection Municipality eForms

78. Application for Water Connection Municipality eForms

79. Issue of Arms License District Magistrate eForms

80. Renewal of License District Magistrate eForms


Sr. No


81. Application for Scholarship Programmes Education eForms

82. Grievance Service All Departments eForms

83. Application for Renewal of Employment Registration Labour eForms

84. Application for Medical Checkup Health eForms

85. Application for Grant of Aarogya Nidhi by BPL Health & Family Welfare eForms

86. Application for Janani Suraksha Health & Family Welfare eForms

87. Application for Loan to Handicap Person Handicap Welfare eForms

88. Application for Marriage Grant Handicap Welfare eForms

89. Application for Aids and Appliances Social Welfare eForms

90. Application for Family Benefit Scheme Social Welfare eForms

91. Application for Scholarship (General & SC/ST) Social Welfare eForms

92. Application for Marriage & Illness Grant Social Welfare eForms

93. Application for Atrocities Social Welfare eForms

94. Application for Kutumb Register Panchayati Raj eForms

95. Application for Maps Revenue eForms

96. Application for Grant-in-aid for Widows Women Welfare eForms


Sr. No


97. Application for Financial Assistance to Women

(dowry victims)

Women Welfare eForms

98. Application for legal assistance to dowry

victims


99. Application for grant for remarriage of dowry

victims/ destitute women


100. Application for Dampatti Puraskar Scheme to

promote remarriage of widows


101. Application for Registration under NREGA Rural Development eForms

102. Application for Work Allotment under NREGS Rural Development eForms

103. Application for Indira Awas Yojana Rural Development eForms

104. BPL Certificate Printing Rural Development/

Food & Civil Supplies

CHOICE

105. Payment of Electricity Bill UPPCL eSuvidha/CHOICE

106. Payment of Telephone Bill BSNL eSuvidha/CHOICE


GO LIVE STATUSGO LIVE STATUSTarget Date MMP Type MMP

Current (14) Central (7) MCA 21, Pensions, Central Excise & Customs, Income

Tax, Passport, Banking and Insurance

State (2) Land Records-I, Road Transport

Integrated (5) CSC, e-Courts, EDI, NSDG, India Portal

2010 (3) Central (2) UID, e-Office

Integrated (1) e-Biz

2011 (2) State (1) Agriculture

Integrated (1) e-Procurement

2012 (6) State(6) Municipality, Police, Land Records-NLRMP,

Employment Exchange, e-PRI, e-District

2013 (2) State (2) Treasuries, Commercial Tax

2014 (1) Central (1) Immigration

� Work in Progress � (Andhra Pradesh, Gujarat, Haryana, Karnataka, Maharashtra,

Meghalaya, Nagaland, Orissa, Puducherry, Rajasthan, Sikkim, TN,

Tripura, WB)

14

� Bid Process Completed (LoI/ Work Order issued) 18

� Bid Process Under Progress 5

� DPR Approved 31

� RFP Approved 23

� RFP under approval by DIT/ revision by State 5

� States yet to submit their RFPs(Assam, Goa, Punjab)

3

SDC Implementation StatusSDC Implementation Status

SDC Implementation StatusSDC Implementation StatusBid Process Completed in the following 18 States

Sl. No States Sl. No. States Sl. No. States

1 Andhra Pradesh 7 Maharashtra 13 Rajasthan

2 Gujarat 8 Manipur 14 Sikkim

3 Haryana 9 Meghalaya 15 Tamil Nadu

4 Jharkhand 10 Nagaland 16 Tripura

5 Karnataka 11 Orissa 17 Uttar Pradesh

6 Kerala 12 Puducherry 18 West Bengal

� Bid Process Under Progress in the following 5 States

– Andaman & Nicobar

– J & K

– Madhya Pradesh

– Mizoram

– Uttarakhand


Sl. No.

States Sl. No. States Sl. No. States Sl. No. States

1 Andaman &

Nicobar

9 Himachal Pradesh 17 Maharashtra 25 Rajasthan

2 Andhra

Pradesh

10 J & K 18 Manipur 26 Sikkim

3 Arunachal

Pradesh

11 Jharkhand 19 Mizoram 27 Tamil Nadu

4 Assam 12 Karnataka 20 Meghalaya 28 Tripura

5 Bihar 13 Kerala 21 Nagaland 29 Uttarakhand

6 Chhattisgarh 14 M P 22 Orissa 30 Uttar Pradesh

7 Gujarat 15 Lakshadweep 23 Punjab 31 West Bengal

8 Haryana 16 M P 24 Puducherry

SDC Implementation StatusSDC Implementation StatusDPR Approved in the following 31 States

� RFP Approved in the following 23 StatesSDC Implementation StatusSDC Implementation Status

Sl. No

States Sl. No. States Sl. No. States

1 Andaman &

Nicobar

9 Madhya Pradesh 17 Rajasthan

2 Andhra Pradesh 10 Maharashtra 18 Sikkim

3 Gujarat 11 Manipur 19 Tamil Nadu

4 Haryana 12 Meghalaya 20 Tripura

5 Jharkhand 13 Mizoram 21 Uttarakhand

6 J & K 14 Nagaland 22 Uttar Pradesh

7 Karnataka 15 Orissa 23 West Bengal

8 Kerala 16 Puducherry

� RFP Under Approval in the following 5 States

– Arunachal Pradesh

– Bihar

– Chhattisgarh

– Himachal Pradesh

– Lakshadweep


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