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CORPORATE ANNUAL REPORT 2014 SAN JOSE DEL MONTE CITY WATER DISTRICT

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1 | C O R P O R A T E A N N U A L R E P O R T

C O R P O R A T E A N N U A L R E P O R T 2 0 1 4

SAN JOSE DEL MONTE CITY WATER DISTRICT

2 | C O R P O R A T E A N N U A L R E P O R T

97.11%24/7 water service

100 %service coverage

59 out of 59BARANGAYS SERVED

3 | C O R P O R A T E A N N U A L R E P O R T

Dear stakeholders, We take pride in announcing that we maintained our position as one of the largest water districts in the country. By the end of the year, our number of connections rose to 88,986 households. We have covered 100% of our service area and we are bringing 24/7 of safe and potable water to 97% of our concessionaires.

“Our performance in 2014 was significantly better than

industry averages in most

categories.”

4 | C O R P O R A T E A N N U A L R E P O R T

In keeping with our thrust of

sustaining quality service for the city,

we worked continuously to make safe

and potable water available 24/7 to all

of our concessionaires by activating our

source development project.

The project, implemented in 2011,

augmented our water supply in the

Sapang Palay area and the Muzon area

- two areas which are experiencing low

water pressure and intermittent water

supply especially during peak hours.

We are also continuously

coordinating with the Metropolitan

Waterworks and Sewerage System

(MWSS) for our 30,000 cumd additional

allocation.. Our next step is to prepare

the design and the funding for the third

water treatment plant which will be

constructed at Bgy. Tungkong Mangga.

It will be remembered that the MWSS

granted us the 30,000 cumd additional

volume last January 2014, bringing our

total allocation to 80,000 cumd. We are

currently withdrawing 50,000 cumd and

treating this at our two water treatment

plants.

In line with our emergency

preparedness plan, we purchased

generator sets for all our pumping

stations as we anticipate the occurrence

of a power crisis in 2015. The generator

sets are expected to meet the power

requirements to bring safe and potable

5 | C O R P O R A T E A N N U A L R E P O R T

water to our concessionaires even

during lengthy power outages.

As we pursued continuing

service improvement and expansion,

we also worked towards the

implementation of our newest

endeavor - the Septage Management

Project for the City of San Jose Del

Monte.

We have already started the

construction of the septage treatment

plant at Bgy. Minuyan in compliance

to and pursuant to the pertinent

provisions of the Clean Water Act,

the Provincial Water Utilities Act, and

the authority granted by the local

government to San Jose Water in City

Ordinance 2012-48-2011 to collect,

treat and dispose septage from

residential and commercial structures

in the city.

The construction of the

septage treatment plant in Bgy.

Minuyan is already midway by the

end of the year, and is expected

to be completed by March, 2015.

Towards the end of 2014, we started

6 | C O R P O R A T E A N N U A L R E P O R T

doing the rounds to disseminate information regarding the

project implementation in the barangays, specially those

in Collection Zone 1.

Communication and public relations

remained to play a vital role in connecting San Jose Water

to its internal and external customers. We continued to

publish our corporate publications, Tubig San Joseño,

and Tubig San Joseño Isyu para sa Konsesyonaryo. These

publications were recognized in the 2014 Convention of

the Philippine Association of Water Districts, Inc. (PAWD),

with our publications bringing home the coveted 1st place

in the magazine category. Meanwhile, the newsletter for

concessionaires was named second best.

To properly inform our new concessionaires about

our policies and procedures, we continued to distribute

brochures about our services to service applicants. We also

vigorously issued news releases to water sector publications.

We continued to involve the youth in environmental

awareness campaigns through poster-making contests, as

well as guided tours in our water treatment plant.

Meanwhile, at the social responsibility front, three

public schools benefited from our Tubig para sa Batang

San Joseño Project for the year. The water stations, a four-

faucet structure, cost at least P40,000.00 each.

Looking back, the year 2014 gave San Jose Water

steady increase in service connection growth and service

coverage, true to its mission of providing safe and potable

water to every San Joseño.

We look forward to better years to come.

Ch. Jun PoliCarPioGM lorY liMColioC

7 | C O R P O R A T E A N N U A L R E P O R T

Performance Indicators Among other significant accomplishments, the approval of

our request for additional allocaiton of 30,000 cumd, the imple-

mentation of our Comprehensive Septage Management Project

and the activation of our source development project to bring

24/7 safe and potable water supply to areas previously suffering

from low water pressure during peak hours are the highlights of

the year 2014.

8 | C O R P O R A T E A N N U A L R E P O R T

Access to safe and potable water

SERVICE AREA The City of San Jose Del

Monte, 40 kms north of Manila and

characterized by a topography of

rolling plains, is largely a resettlement

area of the government since the

early 70’s.

Month by month, families from

depressed areas in nearby Metro

Manila come in droves to settle

in government low-cost housing

subdivisions. The Sapang Palay

Resettlement Project alone has 36

barangays, more than half of the

total number of barangays in the city.

CONNECTIONS As of December 31, 2014, the

water system of San Jose Water

traverses all 59 barangays in the

city. The total number of service

As of December 31, 2014, the water system of San Jose Water traverses

all 59 barangays in the city. The total number of service connections is 88,986

households, equivalent to a population of 496,497 people.

9 | C O R P O R A T E A N N U A L R E P O R T

connections is 88,986 households, equivalent to a population of 496,497

people. With the city’s abnormal population growth rate due to the

mushrooming of resettlement projects, this number represents only 60%

of the city’s population.

Of the total number of service connections, 6,400 were installed

in 2014.

Approximately 41,000 or 46% of the total number of San Jose

Water’s connections are situated in government housing projects

namely Sapang Palay Resettlement Project (SPRP), Pabahay 2000,

Towerville Resettlement Project, and Liberty Farms Upgrading Project

comprised of Bgys. Gumaoc East, Gumaoc West, and Gumaoc Central.

The water system of San Jose Del Monte Heights, another government

housing project with approximately 4,000 households, was turned over

to San Jose Water in 2014.

Almost all barangays are served by water processed in the

water treatment plant. The only barangay served by groundwater is

Bgy. Ciudad Real as distribution lines from the treatment plant cannot

1 0 | C O R P O R A T E A N N U A L R E P O R T

as of yet be interconnected with

the water distribution system in the

barangay due to legal and technical

constraints.

DISCONNECTIONS Meanwhile, San Jose Water

disconnected an average of 1,255

service connections per month for

2015. 97% of the disconnections were

due to non-payment of water bill on

due date while the remaining 3%

were voluntary requests for temporary

disconnection

TAWID-UHAW PROJECT Residents of Feliciano

Subdivision in Barangay Muzon, City

of San Jose Del Monte, Bulacan are

now enjoying access to safe and

potable water after San Jose Water

constructed for them three structures

of communal metered faucets under

San Jose Water’s Tawid-Uhaw Project.

The500 families who have been

buying water at P35.00 per drum

everyday from commercial water

tankers for many years.

San Jose Water also constructed

four communal faucet structures in San

Jose Del Monte Heights Subdivision, a

government housing project, in the

meantime that the system required

by San Jose Water from the developer

is not yet constructed.

The Tawid Uhaw Project was

launched in the early 1990’s as a

temporary response to the need for

drinking water by communities that

are either too far from the distribution

lines of San Jose Water or have a

problem on right of way. Upon the

completion of the Comprehensive

Water Supply System Improvement

Project Phase I in 1996 and Phase II

in 2007, the TUPs took a back seat as

San Jose Water focused on providing

individual water service connections.

San Jose Water was able to

construct more than 62 TUP structures

since the program started in the early

‘90s. However, only nine are currently

active as San Jose Water was already

able to provide individual water

connection to the other beneficiary

communities.

1 1 | C O R P O R A T E A N N U A L R E P O R T

Reliability and adequacy of service HOURS OF SERVICE San Jose Water takes pride

in providing round the clock water

service to 97.11 % of its service area.

The remaining 2.89% are connections

situated in the highest point of the

distribution system and experiences

water interruption at an average of

two hours a day due to low water

pressure, especially during peak

hours. This is being addressed by San

Jose Water with the implementation

of a source development project

to augment supply in the affected

barangays.

WATER SOURCES San Jose Water sources its water

from Angat River through Aqueduct

No. 6 of the Metropolitan Waterworks

and Sewerage System (MWSS). The

aqueduct passes through the City

before reaching Metropolitan Manila.

As of December 31, 2014, San

Jose Water has a total allocation of

80,000 cubic meters of raw water per

day from the MWSS.

However, only 50,000 cumd is

readily available for withdrawal by

San Jose Water. The remaining 30,000

cumd was granted only on January,

2014 and the facility that will receive

and treat this additional allocation is

not yet constructed.

Surface water is supplemented

1 2 | C O R P O R A T E A N N U A L R E P O R T

by several groundwater stations

situated in strategic locations.

SOURCE DEVELOPMENT With the continued rise in the

number of real estate developments

in the City of San Jose Del Monte

comes an increase in the demand

for water service.

Thus, pending approval of its

request for additional 30,000 cumd

of water from MWSS, San Jose Water

decided to develop its own source

by directly tapping into the Angat

River. Feasibility studies for the Project

confirmed availability of water supply

and viability of the project. Thus, after

the requisite bidding for government

projects, San Jose Water proceeded

with the project implementation.

The Source Development

Project, worth PhP254M, was activated

in 2014. Its activation provided much

needed relief to the extremities of

Sapang Palay Area which used to

experience low water pressure during

peak hours. The entire Sapang Area

now enjoys strong water pressure and

24/7 water service.

“The activation of the project provided much

needed relief to the extremities of Sapang

Palay Area which used to experience low water pressure during

peak hours.”

1 3 | C O R P O R A T E A N N U A L R E P O R T

Water quality

Raw water from Angat Dam is

made safe and potable before it is

distributed to the concessionaires.

San Jose Water has two water

treatment plants (WTP), both of which

are equipped with online monitoring

equipment to ensure that chlorine

levels remain at recommended

dose vis-a-vis the water quality. The

treatment plants are also manned by

personnel 24 hours a day to monitor

both quality and sufficient water

production.

Roving operators collect water

samples from randomly selected

households to ensure that right

San Jose Water continues to ensure that only water quality of the highest

possible quality flows from the tap of its concessionaires. Thus, it strictly adheres

to the standards set by the Philippine National Standards for Drinking Water.

1 4 | C O R P O R A T E A N N U A L R E P O R T

dosage of chlorine and level of

turbidity flows from the tap. Regular

flushing of water lines were also done

to ensure the cleanliness of water.

Also, water samples from

the distribution system were taken

monthly to a laboratory accredited

by the Department of Health (DOH).

For the year 2014, San Jose Water

sent 815 samples to DOH-accredited

laboratories for bacteriological

testing, and 20 samples for physical

and chemical testing. Thus far, San

Jose Water has not failed to meet

the Philippine National Standards for

Drinking Water set by the DOH.

To address existing water

quality issues foremost of which is the

high manganese content of its raw

water during El Niño conditions and

further improve its water quality, San

Jose Water entered into a twinning

partnership with Korean Water

Resources Corporation (K-Water),

South Korea’s leading water service

provider.

The partnership with K-Water

resulted to a more efficient

coagulation in San Jose Water’s

treatment plants as the technical team

from both water service providers

revised the coagulant dosing line

at the raw water intake facility to

uniformly distribute coagulant across

the channel in arrival basin.

The team also modified

and upgraded the sludge lagoon

to improve treatment. A middle

chlorination on top of pre and

post chlorination was also added

to improve disinfection and help

algae control. San Jose Water’s

sampling point facilities were likewise

standardized resulting to optimal

residual chlorine at the distribution

system. San Jose Water’s laboratory

was also upgraded to measure

the additional parameters such as

manganese, alkalinity, color, iron and

trihalomethanes were also added.

San Jose Water also installed

two automatic self-cleaning filters

at its water treatment plants upon

recommendation of K-Water. The

filters are intended to compensate

the reduction in treatment capacity

during turbid months and as a back-

up filter unit.

1 5 | C O R P O R A T E A N N U A L R E P O R T

Distribution facilities

WATER TREATMENT PLANTS Surface water from Angat River

goes straight to San Jose Water’s

two water treatment plants in Bgy.

Minuyan for processing before it is

distributed to the concessionaires.

Water Treatment Plant No.

1 (WTP1) was constructed in 1997

under the Comprehensive Water

System Improvement Project Phase I,

a project funded by the French and

the Philippine Governments. It has a

maximum production capacity of

20,000 cubic meters per day (cumd).

Meanwhile, WTP2 was

completed in 2007 under the Phase

II Project which was funded by

the Japan Bank for International

Cooperation and the Local Water

Utilities Administration (LWUA). It has

a maximum production capacity of

30,000 cumd.

At WTP1, surface water passes

through five water conventional

treatment stages: prechlorination,

flash mixing/coagulation, flocculation/

clarification, sand filtration, and post-

chlorination. At WTP 2, water passes

similar stages except that the plant

uses counter-current dissolved air

flotation technology (CoCoDAFF).

With CoCoDAFF, flocs do not settle

at the bottom of the chamber after

coagulation. Instead, the flocs rise to

the surface.

RESERVOIR AND TANKS Water processed at the

treatment plants are stored in San

Jose Water’s concrete reservoirs

and steel tanks located in strategic

elevated areas. Water is then fed

to the pipelines and distributed to

concessionaires through gravity. Three

more reservoirs are being constructed

by the end of 2014 to serve Bgys.

San Isidro and Paradise III, two of the

barangays located in the farthest

end of the city.

PIPELINES By the end of 2014, the length

of pipelines of San Jose Water totals

to 572,735.66 LM or 572.735 kms.

To distribute safe and potable water to its concessionaires, San Jose

Water operates and maintains 572,735.66 LM of pipelines, two water treatment

plants, 61 reservoirs, 10 deepwel stations, and 10 booster stations.

1 6 | C O R P O R A T E A N N U A L R E P O R T

System maintenance and non-revenue water

The immediate impact of

the operation and activation of the

source development project is a

significant increase in presure resulting

to leaks which is a normal occurrence

when old and new water system is

combined.

San Jose Water expects that

the NRW will be substantially reduced

starting the first quarter of 2015 where

the last phase of the on-going source

development project is expected to

be fully completed.

LEAK DETECTION AND REPORTING In 2014, district metering

zones were created to facilitate

identification of leak-prone areas. San

Jose Water also purchased modern

leak detecting equipment to easily

locate underground leakage.

Complementing the technical

aspect of the NRW Reduction Program

is customers’ involvement. San Jose

Water encouraged concessionaires

to report sightings of water leak from

the distribution lines. Token items such

San Jose Water seriously took on its Non-Revenue Water Reduction

Program four years ago when it created an operations section solely dedicated

to non-revenue water reduction. Its NRW, registered at its lowest at 20.67%,

slightly increased to 28.60% in 2014 due to the increase in system pressure

brought about the activation of the source development project. The industry

average of NRW for water districts is 30%

1 7 | C O R P O R A T E A N N U A L R E P O R T

as umbrella, t-shirt, and mugs were

given to leak reporters.

A total of 8,760 leak reports from

concessionaires either through text

message, email, personal information

to San Jose Water crew, and leaks

detected by the crew working under

the NRW Reduction Program were

received by San Jose Water for the

year 2014.

LEAK REPAIR A total 8,593 leak repair

projects or 98% of reported leaks were

implemented and completed in 2014.

For emergency leak repairs

beyond regular working hours, San

Jose Water has formed a Quick

Response Team (QRT) that may be

called upon during the night or during

weekends and holidays

The QRT is comprised of selected

personnel from the Engineering,

Production, and Administrative

and Finance Departments who are

available 24/7 in case of emergency.

To further lower the NRW,

response time to leak repairs and the

installation of flow totalizer is being

considered in subdivisions prior to

acceptance of turn-over of water

system.

METER MAINTENANCE In 2014, San Jose Water

calibrated 9504 water meters in its two

calibrating centers.. The calibration is

done to ensure accurate registration

of water consumption of new water

meters, meters from disconnected

service, and meters that have been

found to have been tampered with

by concessionaires.

WATER PILFERAGE With the help of other

concessionaires who reported

incidences of water theft, 413

concessionaires were apprehended

for illegal water use for the year 2014.

Water theft is likewise detected

by San Jose Water through constant

monitoring of water consumption

patterns to detect abnormal

changes in water use, and through

the conduct of regular saturation

drives.

1 8 | C O R P O R A T E A N N U A L R E P O R T

Collection efficiency

COLLECTION OFFICES The offices of San Jose Water

in Bgy. Minuyan, in Francisco Homes,

and in Sarmiento Homes accept

payment of water bills from Monday

to Friday, 7:00 AM to 5:00 PM. The

collection office in Bgy. Poblacion

accepts payment only during

designated dates.

Concessionaires may also

pay their current water bills before

due date at any branch of Bayad

Centers.

San Jose Water has a “No lunch

break policy”, both for its collection

and customer service windows.

In compliance with the

provisions of RA 9994 (Expanded

Senior Citizens Act of 2010 and the

Magna Carta for Disabled Persons),

a special lane is dedicated in all

offices of San Jose Water for senior

citizens, pregnant, and persons with

disabilities who are paying their bills.

In the regular lanes, priority is given

to concessionaires with babies or

toddlers.

METER READING SERVICES In 2014, meter reading and bill

delivery service is done by a third party

for San Jose Water to to keep the

number of manpower at a minimum

and therefore save on salaries and

wages and other benefits.

Under the contract, the service

provider is obliged to provide all the

manpower service and personnel

required by San Jose Water for meter

reading and delivery service and

shall further ensure that all personnel

to be deployed under the contract

meet the work experience and

qualifications of the position.

San Jose Water stepped up its collection efforts and posted 90.60%

collection efficiency in 2014. Meanwhile, operating ratio is 62%.

“Meter reading and bill delivery service is done by a third party

for San Jose Water to keep the number

of its manpower at a minimum and therefore save on

salaries and wages and other benefits.”

1 9 | C O R P O R A T E A N N U A L R E P O R T

The crisis

management plan

was finalized in the first

quarter of 2014 and

was introduced to the

employees, divided

in five batches, in a

team-building cum

crisis management

workshop which was

held from June to

October, 2014 at Clark,

Pampanga.

The plan

provides policies and

procedures to maintain

quantity and quality

of service even during

adverse conditions,

identifies potential

crisis situations and

the methods for

responding to these

Disaster preparedness

situations quickly

and effectively, and

defines responsibilities

and roles during a

crisis situation. It also

establishes guidelines

in addressing

public relations and

c o m m u n i c a t i o n s

issues that may

potentially arise from

a crisis.

The plan also

provides for the

creation of a Crisis

Management Team

(CMT) which shall

immediately convene

in the event of a crisis

for the declaration of

alert levels and such

other instructions to

cope with the crisis.

In the light of stronger typhoons and heavier floods that occurred in

recent years resulting to interruption in water supply service, San Jose Water

deemed it imperative to draw up a Crisis Management Plan which would

aid its actions and decisions in times of emergency. The plan was crafted

in a series of seminar workshop held in 2013 at Subic, Zambales which was

attended by 20 employees, both from the management and rank and file.

2 0 | C O R P O R A T E A N N U A L R E P O R T

Of the 143, ten were hired in

2014, and 9 are on job order basis.

14 employees were promoted for the

year.

100% of San Jose Water

employees attended various training

in 2014. These trainings include

seminar workshops on team-building,

accounting systems, and non-revenue

water, and procument.

Logistics and personnel support

LEAVE AND BENEFITS ADMINISTRATION San Jose Water grants each

employee 15 days of vacation leave,

15 days of sick leave, and 3 days of

special privilege leave every year

in accordance with CSC rules. A

mandatory vacation leave of five

days is imposed every year upon

each employee so that employees

may be able to take a break from the

daily grinds of work.

San Jose Water has 143 employees, making San Jose Water one of the

biggest employers in the City of San Jose Del Monte. Employee to service

connection ratio is 1:314 as against the 1:100 industry average set by LWUA.

2 1 | C O R P O R A T E A N N U A L R E P O R T

While vacation and sick leaves

are cumulative and many employees

have earned hundreds of days

of leave credits, monetization is

strongly discouraged and stringent

evaluation is done before requests

for monetization is approved.

A maternity leave of 60

calendar days (for normal delivery)

and 60 calendar days (for Ceasarian

delivery) are granted to female

employees while a paternity leave of

7 days is granted to male employees,

subject to existing rules.

A non-cumulative parental

leave of not more than 7 days is

granted to solo parent employees

subject to conditions set by PA 8972

or the Solo Parent Act.

In adherence to RA 9710, and

CSC Resolution No. 1000432, San Jose

Water grants special leave benefits of

up to a maximum period of 2 months

per year for female employees who

undergo surgery due to gynecological

disorder.

Meanwhile, a study leave

is granted subject to conditions

imposed by the CSC.

Social security benefits of

employees are also taken care of by

regular remittance of premiums to the

GSIS, PhilHealth, and Pag-Ibig Fund.

TRANSPORTATION MANAGEMENT San Jose Water reduced its

vehicle maintenance expenses by

opting to rent service vehicles to

transport staff and crew to different

project sites and offices.

Of the 17 SUVs, only 6 are

company owned. San Jose Water

also rents eleven tricycles, usually

utilized by its engineering crew.

Apart from the SUVs, San Jose

Water has thirteen motorcyles which

are used by its roving personnel who

monitor water quality.

PROCUREMENT AND SUPPLIES MANAGEMENT

The San Jose Water Stock

Room houses various office supplies,

pipes and fittings, water meters and

other materials and equipment for

ready disposal or dispatch upon duly

approved requests.

In 2014, San Jose Water

processed 342 purchase requisitions

and 189 repair/service requests,

issued 1,446 Property Accountability

Receipts and 14,859 stock requisitions.

It also received 3,624 returned

materials, and undertook bimonthly

inventory of materials and supplies

and annual inventory of tools, and

equipment.

2 2 | C O R P O R A T E A N N U A L R E P O R T

PUBLICATIONS San Jose Water continued to

publish its two in-house publications

- Tubig San Joseño, a magazine-type

publication primarily for employees

and select government offices,

and Tubig San Joseño Isyu Para sa

Konsesyonaryo, a newsletter published

for distribution to concessionaires,

local government officials, schools,

provincial government offices, and

other water districts. San Jose Water

publishes 500 copies of the magazine

and 10,000 copies of the newsletter

quarterly.

The Tubig San Joseño was

bagged First Place in the Magazine

Category while the Tubig San Joseño -

Isyu para sa Konsesyonary was named

Second Place in the Newsletter

Category in the Publication Awards

of the Philippine Association of Water

Districts, Inc. (PAWD).

CORPORATE VIDEO San Jose Water continues to

show its 17-minute corporate video

for service applicants and visitors.

The video narrates the history of

the San Jose Water, its mission, water

sources, treatment processes, and

policies and procedures concerning

service connections.

Several water districts who have

seen the video requested a copy so

that they can replicate the same in

their own water district.

Public relations and corporate citizenship

2 3 | C O R P O R A T E A N N U A L R E P O R T

CORPORATE BROCHURE As a supplement to the

corporate video, the corporate

brochure was likewise updated. Five

thousand copies of the brochure was

printed for the year.

NEWS RELEASES News on the activities and

projects of San Jose Water were

released to national broadsheets as

well as sector publications. Bulletin

boards for concessionaires and

employees in all offices of San Jose

Water were also regularly updated.

POSTER MAKING CONTEST Forty secondary schools in

the City of San Jose Del Monte

participated in the 18th Poster

Making Contest conducted by San

Jose Water last October 10, 2014

at the activity area of Starmall San

Jose. The contest theme was “Water

Resource Protection: Key to Progress”,

complementing San Jose Water’s

34th anniversary theme, “Sustaining

Quality Service, Securing Future

Supply”.

The poster-making contest, is

conducted yearly by San Jose Water

to encourage the youth to participate

in environmental conservation, and to

raise awareness on the importance of

protecting the water resources. The

contest aims to increase awareness

among the youth regarding

protection and preservation of water

resources and to involve them in

the effort to protect and preserve

the environment. It is also part of the

information campaign of San Jose

Water for its Septage Management

Program for the City of San Jose Del

Monte.

TREATMENT PLANT VISITS The water treatment plant of

San Jose Water is open to students,

government agencies and other

legitimate organizations wanting to

observe how raw water is transformed

into safe and potable water and

distributed to thousands of households.

During the plant visits, staff from

the Public Information Office and the

Production Department take turns in

briefing the visitors about the history,

mandate, and treatment processes

of San Jose Water.

For the year 2014, a total of

623 visitors came to learn about the

treatment process. Of the 623 visitors,

195 or 31% are engineering students

from Metro Manila universities.

2 4 | C O R P O R A T E A N N U A L R E P O R T

400 or 64% is from one of the city’s

private secondary schools. The rest

are officials and employees of water

districts who visited San Jose Water’s

best practices.

DRINKING WATER STATIONS To help the local government

provide a conducive learning

environment to the students of the

city’s public schools, San Jose Water

donates drinking water stations to

public schools in the city. San Jose

Water started the project, in 2004 and

has since then benefited 21 public

schools and approximately 50,000

public school students in the city.

For the year 2014, there were

three beneficiary public schools

- Heroesville Elementary School,

Marangal National High School,

and San Jose Del Monte Heights

Elementary School.

BLOOD DRIVE Every year since 2004, SAn

Jose Water partners with National

Kidney and Transplant Institute for a

bloodleeting drive among employees

and their relatives. Since then, San

Jose Water was able to donate a a

total of 383.4 units of blood to NKTI.

For 2014, 44.7 units of blood

containing 100 ml to 250 ml were

donated by San Jose Water employees

to NKTI. Forty eight employees were

given Consistent Blood Donors Award

for having donated at least six times

in the past eleven years.

BRIGADA ESKWELA San Jose Water donated seven

office tables and three computer

tables to City of San Jose Del Monte

Science High School as part of its

support to local public schools. The

materials were turned over to the

school on May 28, 2014.

SUMMER JOB PROGRAM On its sixth year of

implementation, the Summer Job

Program (SJP) gave 25 college

students the chance to work for

two months with pay at San Jose

Water. Twenty of these children of

concessionaires while five are children

of employees. Since it started in 2006,

a total of 160 students benefited from

the program.

2 5 | C O R P O R A T E A N N U A L R E P O R T

Financial highlightsINCOME San Jose Water posted an income of PhP 598,683,827.00 for the year

2014. Of this figure, revenue from water sales comprise 94.4% while income

from other sources make up the remaining 5.6%

MAINTENANCE AND OTHER OPERATING EXPENSES Chemicals took the smallest slice of the total maintenance and

operating expenses at 3.5% for 2014 while the biggest slice at 48.4% went to

Other MOOE including power and fuel and pipeline rehabilitation expenses..

CONVERSION TO NGAS In 2014, San Jose Water completed its conversion from the existing

accounting system using the LWUA-prescribed Commercial Practices System

(CPS) to the New Government Accounting System (NGAS) prescribed by the

Commission on Audit.

FiGuRE 1. BuDGEt AppRopRiAtioN FoR 2014

Franchise tax.7%

Maintenance and other OperatingExpenses

76.8%

Loan Amortization

16.7%

Capital Expenditures

4%

Reserve Fund1.8%

2 6 | C O R P O R A T E A N N U A L R E P O R T

FiGuRE 2. CoMpoNENtS oF MooE

FiGuRE 3. CoMpoNENtS oF iNCoME

penalty3.3%

others1.2% Meter

Maintenance Fee1.1%

Chemicals3.5%

purchase Water15.7%

personal Services32.4%

other MooE48.4%

Water Sales94.4%

2 7 | C O R P O R A T E A N N U A L R E P O R T

StAtEMENt oF iNCoME AND ExpENSE (Year 2014 (in pesos)

TOTAL INCOME 598,683,827.00Less:MOOE 356,125,656.00DEPRECIATION 54,920,833.00 INTEREST EXPENSE 80,336,135.00TAXES 9,920,440.00OTHER EXPENSES 3,946,254.00NEt iNCoME 93,434,509.00

CoNSoLiDAtED BALANCE ShEEtYEAR 2014

CASH 122,162,424.00RECEIVABLES 92,779,770.00INVENTORIES 21,701,115.00PREPAYMENTS 8,055,723.00OTHER CURRENT ASSETS 13,009,929.00PROPERTY PLANT EQUIPMENT 1,260,644,822.00OTHER ASSETS 1,017,064.00TOTAL ASSETS 1,519,370,847.00CURRENT LIABILITIES 184,172,744.00LONG-TERM LIABILITIES 608, 215,430.00DEFERCED CREDITS 7,216,033.00EQUITY 719,766,640.00totAL LiABiLitiES AND EQuitY 1,519,370,847.00

2 8 | C O R P O R A T E A N N U A L R E P O R T

DESCRIPTION AND LOCATION COST (In Pesos) DATE COMPLETED

Construction of Archive Room (Phase I) Main Office PhP 235,350.17 September 29, 2014

CHB Cyclone Fence, Slope Protection, Concrete Chamber & Restoration of open canal/Drainage line - PRT No.1 Brgy. Encanto

PhP 404,363.83 April 23,2014

CHB Cyclone Fence, Slope Protection, Concrete Chamber & Drainage Line PRT no.2 Brgy. Pulong Yantok PhP 443,915.26 April 23,2014

Construction of CHB Fence & Barbed wire Fence - Septage Treatment Plant Site PhP 765,409.65 January 9,2014

Diesel tank Concrete Pedestal MRT no. 1 Brgy. Encanto PhP 48,455.20 May 25,2014

Construction of Pump house & Suc. Entrance at Metrogate Reservoir PhP 699,684.26 August 29,2014

Installation of RCP Drainage Line PRT No.2 Brgy. P. Yantok PhP 152,618.95 October 1,2014

Drinking Water Station - Marangal National HS PhP 22,574.64 December 15,2014

Drinking Water Station - San Jose Del MonteHeights ES PhP 34,406.50 December 15,2014

Drinking Water Station - Heroesville Elementary School PhP 28,638.13 July 16,2014

Improvement of OGM’s Area, Mgt. Staff Area, Board Room & Admin & Finance Extension Main Office PhP 1,172,771.68 May 26,2014

Extension of Orientation Room (Assesement Room use for Board Room) Main Office PhP 424,212.59 July 16,2014

Painting of 3 Pumping Station and Comfort Room @ PRT no.1 , PRT no.2 & Central Collection tank PhP 555,166.10 April 23,2014

Painting of Ground Steel Tank Booster Station No.2 Towerville PhP 134,394.16 March 20,2014

Painting of Ground Steel Tank Northwind 6-A, Kaypian PhP 100,784.00 July 11,2014

Painting of Ground Steel Tank Northwind Phase 1, Kaypian PhP 155,178.95 May 9,2014

Transmission Line Project from Metrogate Reservoir to Kelsey Reservoir PhP 121,131,191.89 started Dec. 2014

-Ongoing

Septage Management Project (Septage Treatment Facilities and Vacuum Truck) PhP 82,500,000.00 started July 2, 2014

-Ongoing

Trans. Ine Extension Project from Metrogate Reservoir to Area H. Reservoir PhP 3,211,936.48 March 01, 2014

Water System for Paradise III and San Isidro PhP 9,721,748.22 Ongoing

PROJECTS PROFILE 2014

2 9 | C O R P O R A T E A N N U A L R E P O R T

WE BELIEVE that water is source of life and our employment with San Jose Water

is an affirmation of our desire to preserve and serve this source of life.

WE BELIEVE that San Jose Water exists and prospers because of the customers.

Thus, we will strive to address their needs and expectations to the best of our

ability with utmost efficiency, courtesy, and speed.

WE BELIEVE that quality in everything we do will make our customers and

stakeholders happy and thus, we will choose the best people, employ the

best practices, and always challenge ourselves to improve through innovation

and strategic planning. In delivering our service and in the performance of

our duties, we will have no room for mistakes and will do it “First Time Right”.

WE BELIEVE in the dignity of public service and we acknowledge our

accountability as public servants. Thus, we will do what we say we will, employ

the highest ethical standards in delivering our service, and demonstrate

honesty and fairness in every action that we take. In everything we do, we

will always do what is right.

WE BELIEVE that teamwork is necessary to realize our vision and achieve our

mission. Thus, we will promote and support a diverse yet unified team. We will

work together with enthusiasm to meet our common goals. We will respect

differences in opinion and make the differences work for the betterment of

service.

WE BELIEVE that the well-being and governance of the community and the

stewardship of water resources are shared responsibilities among community

members. Thus, we will be actively present in our community and create

a positive influence. We will support efforts and implement programs that

will promote a healthy and vibrant neighborhood, enhance environmental

awareness, and protect our water resources.

Our Core Values

3 0 | C O R P O R A T E A N N U A L R E P O R T