sap netweaver mdm als strategisches werkzeug für den konzernweiten roll-out eines shared service...

Dr. Torsten GrünewaldGlobal Business Services / Process ManagementBoehringer Ingelheim

SAP NetWeaver MDM als strategisches Werkzeug für den konzernweiten Roll-out eines Shared Service Centers

DSAG Jahreskonferenz, 12-Oct-2011

Boehringer Ingelheim in brief

• Family-owned global corporation

• Founded 1885 in Ingelheim, Germany

• Focus on Human Pharmaceuticals and Animal Health

• Employees worldwide: 42,224

• Research and Development 16.8%

• Production 29.9%

• Marketing and Sales 39.2%

• Administration 12.4%

• Apprentices (on average) 1.7%

worldwide 699

Germany 685

in 28 professions

• R&D worldwide at 7 sites

• Expenses for R&D: EUR 2,453 million

• 20 production facilities in 13 countries

• Total revenue: EUR 12,586 million

• Affiliated companies: 145 worldwide

• Investment in tangible assets: EUR 519 million

Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 2

Boehringer Ingelheim Center Our headquarters in Ingelheim, Germany

GBS Overview Leverage Points

Standardization & Automation

Processes

Concepts

Master Data

Services

Architecture

Applications

Global reach

Corporate

All countries

Commercial units

Operations units

All businesses

All functions

Shared Service Scope

Finance

Procurement

…

…

(Supply chain)

…

Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011 3

MDM in a NutShell

4

MDM to support Global Business Services

• Global Roll-out of a Process Template• Shared Services Center at Boehringer Ingelheim• Experiences using manual MDM processes and migration

Enterprise Architecture for a holistic view

• Service oriented Interfaces with SAP Process Integration (PI) • Enterprise Information Model with ERwin• Business Architecture with BPMN and ARIS

SAP NetWeaver MDM

• Business Process Management (BPM) / Business Rules Management (BRM)• SAP Enterprise Portal (WebDynpro)• SAP Business Objects Data Services (BODS)

The Project

• RFP in March 2011, Go-Live in November 2011 (Template timeline)• Start with Vendor, Customer and Material (Finished Goods)• Supporting Migration and data Cleaning via BODS

Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011

Master Data Management 2.0Project Plan Overview

5

FinishedGoods(com.)

BPM

Migration

VendorBPM

Migration

Customer Migration

MDM platform

Mai 2011 Juni 2011 Juli 2011 Aug 2011 Sep 2011 Okt 2011 Nov 2011 Dez 2011 Jan 2012

Go Live GBSPreparation

KickOff

Testing & Training

Conceptual Design

ConceptualDesign

Setup Development

ConceptualDesign

ConceptualDesign

ConceptualDesign

Italy Roll-in

Template development

Migration Process (GBS)



Implementation MDM & BPM

Migration Process (Italy)


Implementation MDM & BPM Testing & Training

Setup Q environment

Setup P environment




BPM/CE BODS

BPM/CE BODS

BPM/CE/BODS

Patch PI

Go LiveItaly


Master Data Management Architectural View

Seite 6

User Access Point

SAP Master Data Solution

SAP Portal / Web Browser

BusinessObjectsData Services

(BODS)

Sonic ESB

Master Data Management (MDM)

Non-SAPSAP

SAP Process Integration (PI)

Business ProcessManagement (BPM)


Business Partner & Material

Golden Record

Master Data Management 2.0 Conceptual View

Migration & Transformation

MD

M 2

.0

BPM

-W

orkf

low

SA

P Po

rtal

Har

mon

izat

ion

Extr

act,

Tra

nsf

orm

&

Loa

d (E

TL)

VendorSKU

Item Master

Italy BPCS and further countries

Migration

Global Local

Vendor Name Financial Creditor

Legal Address Purchasing Supplier

Material BiX supply Local material

Mapping Vendor or Material No.

GBS SAP 1234

DE SAP ABCD

BiX@ / GDB 352617

Vendor Business Partner

MaterialCustomer

Business Partner

VendorPartyFinishedGoods

GBS SAP DE SAPSRM

Enterprise Service Bus (ESB) / SAP Process Integration (PI)

GDBBiX@

Interfaces versus Services#Extract from Software Design:

8

# Type Description Sync type via

1 Cross-object Synchronisation of picklists daily Job PI

2 Customer Customer master MDM -> SBL realtime syndication PI/SONIC

3 Customer Customer master MDM --> GBS (currently only for migration)

adhoc PI

4 Customer Customer master GBS --> MDM realtime via change pointer PI

5 Customer Migration load customer BPCS adhoc BODS

6 Material SKU data GDB --> MDM daily Sonic/PI

7 Material BIX@ material attributes BIX@ --> MDM daily file transfer

8 Material Material master data MDM --> GBS realtime syndication PI

9 Material Material master GBS --> MDM realtime via change pointer PI

10 Material Migration load material BPCS adhoc BODS

11 Vendor Vendor master MDM --> GBS realtime syndication PI

11 Vendor Vendor master GBS --> MDM realtime via change pointer PI

12 Vendor Migration load vendor BPCS --> MDM adhoc BODS


Input Screen design –From Excel and eForm (as used in UK) …

9Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011

Input Screen design –… To Self-service portal


Business Process Modeling From MDM 1.0 (human/email) processes …

Fyi: This came out of the raw analysis11Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011

… to solid, automated processes (BPMN 2.0)

… somewhat more executable12Dr. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011

.. to Business Process Management


Data mapping and Input Screen Design From concept ….


… to a logical information model

15

Party

Vendor

Legal Entity

AuditContract

ItemSite


… which evolved with each Sprint …

Jul 29th

Jun 6th


… to the corresponding MDM backend implementation


Master Data Management 2.0Where are we now?

18

FinishedGoods(com.)

BPM

Migration

VendorBPM

Migration

Customer Migration

MDM platform

Mai 2011 Juni 2011 Juli 2011 Aug 2011 Sep 2011 Okt 2011 Nov 2011 Dez 2011 Jan 2012

Go Live GBSPreparation

KickOff

Testing & Training

Conceptual Design

ConceptualDesign

Setup Development

ConceptualDesign

ConceptualDesign

ConceptualDesign

Italy Roll-in





Implementation MDM & BPM



Implementation MDM & BPM Testing & Training

Setup Q environment

Setup P environment




BPM/CE BODS

BPM/CE BODS

BPM/CE/BODS

Patch PI

Go LiveItaly


Whats Next?


Value Driven Roadmap Operational Roadmap

BPM + Forms

ETL –Extract,

Transform, Load

Cleansing Data

Migration

Harmoni-sation

Master Data Management Value and Operational Roadmap

Value

Roll Ins

Value

Countries

Further usage of BPM (even outside MDM)

• Internal order

• Vendor

• Prices and conditions

On-boarding of new

countries • standardized migration

reduces cost of correction

• Vendor

• Customer

Increase transparency

and quality of master

data, reporting

• Business Partner

• Bank

Increase number of

Objects in scope:

• Material

• Prices and conditions

Material for other

material types: • RAW and API

• Excipients

• Intermediates

• Packaging materials

Self Service Portal• Customer and Vendor

• Handling of Material

Value

# Datasets


The “logical information model”… as foundation to much more than MDM …

21

Enterprise Architecture (~ Service Orientation)

GBS Common Information Model

MDM & Process design

Business Intelligence

Common Business

Usage Lexicon

SOA Process / Application

Development

Data Quality andGovernance

Principles,Standards,

andGuidelinesfor all data

Specifications,structure and

control of Master data

Commonbusiness

name, format and meaning

Foundations for Standardreporting

acrossDivisions

Re-useable business and IS

structures (both Models and

Canonicals

SOA/ESB

GBS Business Rules

Repositoryin ARIS

GBS Glossary, Wiki, and Dictionary

BI Business Intelligence systems

Data quality KPIs, effective change control,Standards and control


Lessons learned

22

Do it right the first

time

Remain flexible, respond to

customers need

Build up know how

Manage your

interfaces

Ensure Quality

Deliver value and

show it

Architecture

Agile Development

MDM Toolset

Service orientation

Testing

Stakeholder


Thank you

Dr. Torsten Grünewald, Boehringer Ingelheim

Torsten. [email protected]. Torsten Grünewald, Boehringer Ingelheim DSAG 12-Oct-2011

sap netweaver mdm als strategisches werkzeug für den konzernweiten roll-out eines shared service...

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