E2E Root Analysis CauseE2E Trace Analysis Functionality

08Fall

SAP Solution Manager

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E2E RCA – Trace Analysis Functionality

Table of ContentsAuthor Bio.................................................................................................................................................................................... 3E2E Trace Analysis.................................................................................................................................................................. 4Activate the Trace Functionality........................................................................................................................................4Install and run the Plug-in.................................................................................................................................................... 4Collect the Information.......................................................................................................................................................... 7Analyse the Trace Information...........................................................................................................................................8

Http Analysis......................................................................................................................................................................... 9Summary............................................................................................................................................................................ 9Message Table............................................................................................................................................................... 10Message Graphics........................................................................................................................................................ 10

Server Analysis.................................................................................................................................................................. 10Summary.......................................................................................................................................................................... 10Request tree................................................................................................................................................................... 11Introscope Information............................................................................................................................................. 11J2EE SQL Information................................................................................................................................................ 11

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E2E RCA – Trace Analysis Functionality

Author BioMy name is Wenceslao Lacaze and I’ve been working as a SAP basis Administrator and Solution Manager Consultant for the last 8 years.I’m a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), I Design, Build and Implement the product using “Run Sap” Methodology. I have developed a very extended experience with medium and large scaled SAP installations in several (multi)national environments.

I am based in Argentina, but work all around the World.I work directly for clients or via an agency.I do speak Spanish, Italian and English fluently.You can contact me at:Email: wlacaze@gmail.comhttp://www.linkedin.com/in/solutionmanager

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E2E RCA – Trace Analysis Functionality

E2E Trace AnalysisThis tool allow us to trace all the internal steps during the web transaction, Is useful to understand what happen inside the Java environment during the task.

Activate the Trace FunctionalityRoot Cause AnalysisTracesSolutionE2E Trace AnalysisTrace EnablingEnable All

Install and run the Plug-inDownload the HTTP Plug-in program attached in the note 1041556 from Sap Marketplace at http://service.sap.com/sap/support/notes/1041556Unzip and run the SAPIEPlugin.exe in your computer.

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E2E RCA – Trace Analysis Functionality

Windows open 2 windows, one browser IExplorer windows and another “Sap Http Plug-in” window. Complete with the SMD Information (Host and Port) in HTTPPlugin Window.

Complete with the information and press “Start Transaction”

Now you can see the HttpPlugin is Recording and you see a new value in Send Bytes/Received Bytes and Request/Response”

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E2E RCA – Trace Analysis Functionality

Click in New Step, write a new Step name and logon to the System

When the system ends the load, create a new step and continue with your session

When you end the task click in Stop transaction

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E2E RCA – Trace Analysis Functionality

Collect the InformationLogon to Solution Manager..Root Cause AnalysisTracesSolutionSystem RoleE2E Trace AnalysisSelect the Icon New to “Upload Business transaction.xml”..You can found the TraceXML in the Logs Directory inside the SAPHTTPPlugin tool..

Now you can see the Session inside the TraceTool, Select the Session..

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E2E RCA – Trace Analysis Functionality

Confirm the Dialog to allow SMD collect the Server-side trace data.

Wait until the collection ends.

If SMD have error collection the trace data you can still process the information.

Analyse the Trace InformationYou found 2 Main Information, The Http Analysis and the Server Analysis.

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E2E RCA – Trace Analysis Functionality

If you want to analysis the traces, select the Business Transactions and the Transaction Steps and Click in Display…

Http Analysis

SummaryThis screen have the information related to all the timing process for this single step.

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E2E RCA – Trace Analysis Functionality

Message TableYou can see all the history of this single Step

Message GraphicsYou can see in Graphical way all the Timing of this step.

Server Analysis

Summary You can see the Servers time.

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E2E RCA – Trace Analysis Functionality

Request treeYou can see all the Details about this Step.

Introscope InformationIf you click in the clock icon you can see the information for this request in Introscope

Missing Screen..

J2EE SQL InformationIf You click in the Database icon you can see the J2EE SQL trace.

In the Detail you can see the SQL Statement and the perform time.

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E2E RCA – Trace Analysis Functionality

If you click in the Details Tab you can see the entire SQL Trace on managed system.

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