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HUAWEI TECHNOLOGIES CO., LTD. Truly Managing Customer Experience Has Begun - HUAWEI SEQ Analyst Solution

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- HUAWEI SEQ Analyst Solution
  ontent
Huawei NetProbe Product Introduction
 
Huawei SEQ Analyst Solution Portfolio
!"
E"S
Cu'to(e# E)*e#ien%e Manage(entSe#+i%e Qualit Manage(ent Netwo#& e#-o#(an%e
Manage(ent
• Endtoend +i'uali/ed netwo#& a''u#an%e0
• Integ#ated (anage(ent %a*a$ilit o- (ultinetwo#& and (ulti*lat-o#(0
• E2E 'e#+i%e 1ualit a''u#an%e ena$le' te +i'uali/ation o- $u'ine'' and 'e#+i%e0
• P#oa%ti+e and *#e+enti+e (anage(ent o- 'e#+i%e 1ualit0
• E2E anal'i' 3 o*ti(i/ation on '*e%if% $u'ine'' to*i%0
• 4a'ed on +i'uali/ed (anage(ent o- $u'ine'' and 'e#+i%e, *#o+ide ad+an%ed a**li%ation'0
SEQ Analyst!eport Engine
Counter"#I $e%nition
Netro)e ./.
Netro)e 0...
1eo-location System
2t'er sources
 TT, Et%
SEQ Analyst Inte!ration "a
D#ill Down
   S    N    "    P
   S    "    P    P
 T#ou$le Ti%&et We$ 'e#+i%e
E+ent Data 7e%o#d
   W   e    $
SE8 Anal't
S8"
• Hige# CAPE; and OPE;
in+e't(ent
netwo#&, 'e#+i%e and u'e#
• Lowe# CAPE; and OPE; in+e't(ent
• Cent#ali/ed data wa#eou'e
NP"
S8"
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page <
$alue Proosition of SEQ Analyst Solution
• Ena$le Su$=e%ti+e Su#+e 3 O$=e%ti+e "ea'u#e(ent A''o%iate -o# 8OE E+aluation
• En-o#%e %on'i'tent 8oS -o# ig+alue Cu'to(e#'
• 7edu%e %u'to(e# %o(*laint in+e'tigation ti(e $ 9>?
• >? *#o$le( will 'ol+e auto(ati%all $e-o#e %o(*laint
7e+enue A''u#an%e
• In%#ea'e #oa(ing t#a@% $ >? $ intelligent o$'ta%le dete%tion and o*ti(i/e #oa(ing %a*tu#e
• Se%u#e ig+alue %o#*o#ate a%%ount' $ %o(*#een'i+e SLA (anage(ent
• Ena$le P#e%i'e Cu'to(e# Seg(entation -o# (a#&eting Ca(*aign
E)*e#ien%e "anage(ent
O*e#ation 7e+olution
• 7edu%e te ti(e need to identi- and 'ol+e te netwo#& *#o$le(
• 7edu%e te (an *owe# -o# dail O3" wo#&
• O*ti(i/e netwo#& utili/ation o- data 'e#+i%e'
 
"ultile %usiness Alications and #se ases
SEQ Analyst lat8orm
Su$'%#i$e# Anal'i'
Con'u(*tion Anal'i'
P#oto%ol Anal/e#5T#a%ing
BAP Dete%t
"44 T#a@% !o#e%a't
Se#+i%e "odel Anal'i'
Signaling "odel Anal'i'
Use Cases Base on Hua+ei ro8essional Ser3ice
BAP 7e'%ueSOC BIP A''u#an%e Cu#n Anal'i'7oa(ing O*t. Ca(*aign O*t.
SEQ Analyst Applications 23er3ie+
"ulti&dimensions Resource Insi!'t
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
SEQ Analyst pro3i*e ric' e3i*ence 8or net+or6
planning
O: Operation Strategy  S( Smartphone  A(  Application SM: Signaling model TM: Trafc model
A%%e'' netwo#& t#a@% #e*o#ting T#a@% t#end #e*o#ting APN t#a@% #e*o#ting
Lo%ation t#a@% #e*o#ting
 
 
Netwo#& Planning ! F O, S , A, S", T"
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
SQ" "odelin!
Boi%e
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page >
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
  ase of SQ" )emarcation * R A
Call Connect !ate
Call $rop !ate
A$no#(al 4SC
7CA 7e*o#t o- te 'ele%ted 4SC
Top ,ailure Cause
One we$'ite %ont#i$ute o+e# 9>? o- te total
-ailu#e %au'e
CD7 'tati'ti% Se#+e# 2.2>>.JJJ.JJ
Get #e1ue't ti(e Get #e'*on'e ti(e >
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
$IP Assurance
•   Wat a**li%ation te BIP i' u'ing.
  HTTP, Bideo, ""S, WAP, !TP, E(ail, Boi%e, S"S
•   We#e te BIP i'.
•   Wat and'et te BIP u'ing.
•   Wat netwo#& a''et' a#e $eing u'ing.
•   Wat e##o#' te %u'to(e# e)*e#ien%ing.
Use* to= •   Unde#'tand te BIP !ailu#e in #ealti(e.
•   !a't anal/e an *#o$le( o- BIP.
•   "ea'u#e te i(*a%t o- 'e#+i%e de%line to BIP.
•   P#o+ide data 'ou#%e to e+aluate te 8OE o- BIP.
•   Stee# te netwo#& o*ti(i/ation to i(*#o+e BIP e)*e#ien%e.
:I !eport
:I Analysis
:I Tracing
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 2
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
:A i*enti%cation an* *emarcation= Ser3ice #QI4T'res'ol* 5:A $emarcation 4(ocation & ,ailure Co*e5
:A $etection
Complaine* Customers
:ery Annoye* eople
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page <
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
:oice Quality Management Solution
:oice Issue Measures Noi'e, Silent, E%o, Onewa Call
:oice M2S Measures 9E)%ellent, 6Good, !ai#, 2Poo#, 4ad
!T"U$ Net+or6 Measures Pa%&et Lo'', Dela, Kitte#, Pa%&et Count'
   !   u    l   l .    L   e    d   g   e    B   o    i  %   e    8   u   a    l   i   t  ,    "   a   n   a   g   e   (   e   n    t    S   o    l  u    t   i  o   n
 
$e3ice
  Hua+ei 3oice ?uality management solution can pro3i*e precise 3oice measurement report +it'out execute t'e
expensi3e *ri3e test7 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page :
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
Intelligent Complaint Han*ling System
Se#+i%e Agent
#no+le*ge Base
,ast *emarcate t'e complaint
Co(*laint Handling Po#tal -o# Se#+i%e Agent
!ailu#e T#ee Anal'i' S'te( -o# Se%ond De'&
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
International !oaming Analysis
International !oaming Issues
A
IuCS
G$
IuPS
CD
#I Monitoring 1!Q !eporting Tra>c $istri)ution1ain & (ost !eport:alue roposition=
• In%#ea'e #oa(ing t#a@% !a't fne and lo%ate in$ound #oa(ing $a##ie#'
Indenti- te out$ound #oa(ing de'tination ga*'
• A+oid #oa(ing #e+enue lo't Dete%t #oa(ing -#aud $ea+io#'
P#o+ide *#oo-' -o# %ont#o+e#'ial #oa(ing $illing 'ettle(ent
• 7edu%e "TT7 o- #oa(ing i''ue 7ealti(e #oa(ing t#a@% and *e#-o#(an%e (onito#ing
Dee*l #oot %au'e anal/e $a'e on *e# #oa(e#'
• Gain new $u'ine'' o**o#tunit P#o+ide %o(*etiti+e SLA to gain (o#e #oa(ing *a#tne#'
U*'ell *#o(otion $a'e on #i% #oa(ing 'e#+i%e anal'i'
SEQ Analyst lat8orm
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
#se case of Roamin! Analy+e
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 2>
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
F/ !oaming operator partners & /GF !oaming Su)scri)ers +ere *etecte*
 
M2C Succ7 !ate o8 !oaming Su)
Notes: No MO! "as made #y Cingular-Unite* States
Case o8 !oaming Analysis in 2perator
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 2
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
Roamin! ,raud )etection for Oerator S
Ho(e PL"N Bi'it PL"N
Send $a# to BPL"N to li(it te %alling #igt
 Te $a# i' not wo#&ing and te 'u$'%#i$e# i' (a&ing -#ee %all
SE8 Anal't
!etrie3e t'e loss 8or S operator up to
/7M"year
Be8ore
A8ter
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 22
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
Service -evel A!reement
8I -o# te (o't %o((on Se#+i%e
Le+el'
ena$le' -a't identif%ation and
'ol+ing o- *#o$le('
› Powe#-ul #e*o#ting -un%tionalitie'
tat in%lude onde(and and
'%eduled gene#ation o- #e*o#t'
Huawei SLA "anage(ent ''te( ena$le o*e#ato# to deli+e#ing gua#anteed 8oS wile o*ti(i/ing netwo#& #e'ou#%e utili/ation and $u'ine'' *#o%e''e'.
SLA "onito#ing
Se#+i%e 8I FSE8 Anal't Ala#( F!ault "anage(ent
 T#ou$le Ti%&et' Co(*laint Log' FCu'to(e# Ca#e
SLA Cont#a%t FEnte#*#i'e
SLA 7e*o#ting
%o(*o'e
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 2
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
%usiness ase of S-A "ana!ement
SLA Cont#a%t
Golden S"S 'e#+i%e •  :J on'ite Se#+i%e •  >>M Gold u'e# •  S"S 'u%%e'' :? •  S"S dela 9S • 
Cou#ie#
S(A (i8ecycle
1roup Segmentation
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 26
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
,ast Identify and Solve t'e S-A Problems
SLA Se#+i%e 8I Anal'i'
De(a#%ation  3 7CA
Ente#*#i'e SLA "onito#ing
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 29
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
$ata Analysis 8or Application
'our
2)ser3ations= • ..J P2P *#oto%ol' Identif%ation
•  To* N lo%ation, de+i%e and 'u$'%#i$e# -o# P2P
Use Case Sample= • OQe# a di'%ounted to ea+ P2P u'e# i- te
 
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 2<
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
)ata Analysis for Streamin! Alication
2)ser3ations=
St#ea(ing +i'i$ilit on t#a@%, lo%ation,
'u$'%#i$e#', and de+i%e0
Use Case Sample=
 RouTu$e *#e-e# u'e# in -#ee #egion
 
U*town
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 2:
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
$ata Analysis 8or Smartp'one
2)ser3ations= •  T#a@% and 'ignaling (odel -o# De+i%e
t*e
• iPone %on'u(e (o#e BOIP tan ote#'
Use Case Sample= • U*'ell di'%ount +oi%e *a%&age to iPone
u'e# to li(it BoIP0
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 2
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
)ata Analysis for #ser Grou
LSer3ice c'aracter o8 stu*ents (
I" i' d#a(ati% ig *e#%entage in %ollage %o(*a#e wit a+e#age de'titution
LWe)site c'aracter o8 stu*ents ( . 7EN7EN.CO" FSo%ialitandHDN.;NI"G.CN Fonline al$u(#an& to* 2/ So%ialit netwo#&
i' 'tudent' -a+o#ite
 
Use Case Sample= romote a mi*nig't *iscount 8or IM an* Sociality +e)site to
stu*ents
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page 2
Planning O*e#ation' Cu'to(e# Ca#e 7oa(ing Ente#*#i'e "a#&eting
)ata Analysis for Heavy #ser
U'e# Di't#i$ution $ Data Co(*utation
Hea+ U'e# Li't
2)ser3ations= • Huge +ideo %on'u(*tion. FO+e# >G4 *e# al-
ou#
• P#e-e# BIDEO.HTCS7B.CN and HTC "O4ILE."RWTB.CN
Use Case Sample= • LTE u* 'elling o**o#tunit o# o+e#lade to
WLAN
  ontent
Huawei NetProbe Product Introduction
 
Arc'itecture of SEQ Analyst
and quick response to query.
• Greenplum: o!ple" event
   D   a    t  a
!"5P" C7"
4illing PC7!
7   e  a l  .t i  (  e
E  +  e n t 
We$ A**li%ation Po#tal
Cent#i% Data Wa#eou'e FS$a'e I8
   D   a    t  a    S    2   a   #   i  n   g
   S   u    $   '   ,   '    t  e   (
DPS CAS UDS "ES
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confdential Page
Software aability 0 Reortin! En!ine
• Conne%ted to te S$a'e I8 Data Wa#eou'e
See all te data$a'e ta$le' and %#eate ou# own Counte#.
• C#eate %u'to(i/e #e*o#t u'ing I4" Cogno' 7e*o#t Studio
Wit -#iendl d#agandd#o* GUI.
• 7e*o#t Di'*la
 PD!5E)%el5CSB
• In*ut te #e*o#t *a#a(ete#'. O$=e%ti+e
Stle
S%edule
Software aability 0 ustomi+able "odelin!
8I Cal%ulating Engine
Calculating
!ules
 8I (odeling de+elo* in oVine tool
 A-te# de+elo*ing, te tool %#eate data (odel and #ule'
 Load te data (odel and #ule' to SE8 Anal't
SEQ Analyst pro3i*es L!ule J Calculating Engine mec'anism 8or #QI Mo*eling
customiation SEQ Analyst pro3i*es *e3elop tool +it' +'ic' #QI mo*el can )e *e3elope* in 3isual mo*e7
 
o((i''ioning, e+en $e-o#e te a#dwa#e i' not 'i**ed !o# 'e#+i%e e)*e#t F-#o( Huawei and O*Co'
 
Software aability 0 "PP )atabase
SAN !a$#i%
Sa#ed Inte#%onne%t
Sa#ed CPU,
Net+or6  Interconnect
Segment Ser3ers
8ue# *#o%e''ing 3 data 'to#age
Ca#a%te#i'ti% P#e%onfgu#ed CPU, (e(o#, a#d
di'& #e'ou#%e'. G#eatl #edu%e te IO de(and,
A super capa)ility o8 complex e3ent
computing7
Linea# *e#-o#(an%e g#owt in e)*and.
!a'te# data loading '*eed >T45H#
 
Ad+antage o- Sa#enoting
Ca#a%te#i'ti% Co(*uting #e'ou#%e' and 'to#age
#e'ou#%e' de%ou*ling
E)*and te '*e%if% #e'ou#%e ou need.
Huge data 'to#age %a*a$ilit
Quic6 response o8 ?uery7
Ad+antage o- Sa#ee+e#ting
S$a'e I8 G#een*lu(
 
Server ollection and )ata ,low
$U Ser3er
We)"Cognos Ser3er
!HFF: Speci%cations=
• Memory= <J<G
• Inter8ace= 6J>GE M 6JGE
• o+er= 2 ot*lug #edundant PSU FAC5DC
S0.. Speci%cations=
• CU = Ne)t gene#ation <6$it (ulti %o#e CPU
• Cac'e = 2G4
• Internal I"2 )us = < inte#nal PCIE2.> %annel
• External I"2 c'annel = <G$5' SAS2.>1 65G$5' !C1 >G$5' Ete#net I5O %annel
Ser3er= !HFF:
Storage= S0..
  abinet
Device !odel *R+&$,&
Device (eight ,+kg
"ternal di!ensions /' " # " D0 &1&%% !! " $%% !! " ,1&%% !! /2$.$, in. " &3.$& in. " 34.3 in.0
'eight of available space +&U /,U5++.+6!!0
Environment )pecifications
  ontent
Huawei NetProbe Product Introduction
 
Netro)e Support ,ull Scale $ata Collection
GS" U"TS
7eal Ti(e P#o%e'' Di't#i$uted
 
A**li%ation Se#+e#
 CE"( BIP, G#ou*, BAP, BAC, S(a#t*one, 7oa(ing Anal'i'  S8"( 7ealti(e "onito#ing, 7oot Cau'e Anal'i' NP"( 2G5G5LTE, (onito# 3 anal'i'
7ow 'ignaling data 'to#age and *e#-o#( te #ealti(e t#a%ing ta%& Signaling de%oding and gene#ate te detail #e%o#d -o# *e# %all and *e# 'e''ion
NE Site
Central Site
!emote Site
 
/U ro)e4S an* (TE5=
•  /.. 1)ps P#o%e''ing %a*a$ilit
•  ;. TB Lo%al 'to#age
•  P/. 1E f$e# inte#-a%e
/U
/..1p)s ro)e is t'e 6ey capa)ility in t'e 8uture (TE era to meet *ata
explo*e
U
 
2'e 3ey )ifferentiator of Huawei "%% Probe
 HTTP
Streamin
Huawei "44 P#o$e %an a''o%iate (ulti*le TCP ow' and
(ulti*le HTTP t#an'a%tion' witin one #e%o#d.
Huawei "44 P#o$e %an a%%u#atel identi- 't#ea(ing $uQe#
and 'tall $ *#o*#ieta# algo#it(.
Email
Huawei "44 P#o$e %an identi- e(ail login, U7L, te e(ail li't
FOut$o) 5 In$o) 5 Deleted .., 'end5#e%ei+e (ail, and *#o+ide te
%al%ulated 'u%%e'' #ate and dela.
MBB ro)e
   S    t  #   e   a   (    i  n   g    ;    D    7
   E   (   a    i   l    ;    D    7
 
roprietary age-)ase* WEB"HTT Ser3ice Analysis
 
Tec'nology
Message an* o+
J)D7 J)D7 J)D7
We$'ite Se#+e#
Load f#'t *age Idle Load Page Idle Load Page Idle
• "ulti*le TCP ow' • "ulti*le HTTP t#an'
Customer Sur%ng on t'e We)site
age Access Succes
 
Accurately I*enti8y t'e Touc' oint o8 Streaming Ser3ice A
E
C
B
Touc' oint=
Huawei "44 P#o$e Ena$le te St#ea(ing E+aluation $a'e on te 7eal Cu'to(e# E)*e#ien%e
Access
A%%e'' Dela
T
C
P
C
o
n
n
e
Ser3ice A+areness Engine
WAP.;52.> HTTP5 HTTPS !a%e$oo&  Twitte# 7adiu' Ga(ing WinZU*date
S"TP FSSL POP FSSL I"AP6 FSSL We$(ail "SZE)%ange Lotu'Note' 4la%&$e##
eDon&e 4itto##ent M !la'Get  Tunde# HotLine GNUTELLA Di#e%tConne%t .
S&*e Out5In SIP, Dia(ete# H2,"GCP Net2Pone GoogleTal& Sutte# UUCall .
7TP57TSP 7ealPlae# "SZ"edia !la'ZRaoo PPLI+e  RouTu$e AOLZBideo
"SN GoogleTal&  Raoo"'g S&*e I" IC8 Bi$e# Wat'a**
Hig'lig'ts= • >>M *#oto%ol' identif%ation
• Sel-de+elo*(ent SA Engine
• 73D %ent#e in U.S.A, Eu#o*e and Cina
• 7elea'ed *e#iodi%all to &ee* te u*todate SA %a*a$ilitie'
• Ena$le e'*e%ial *#oto%ol' %u'to(i/ation
L5L6 Pa#'e
Netwo#&
L:5L:M A**' Pa#'e
P#e'entation Lae#
   N   e    t   P   #  o    $   e
Hua+ei sel8-*e3elopment ser3ice a+areness 4SA5 engine supports o3er /...J
protocols
 
IP electrical interface
!E5GE Co**e#
N1N"1SM"UMTS"(TE Net+or6 
!E5GE Co**e# GE5>GE !i$e# FS"5""E5TF<652"
$@C
 
  ontent
Huawei NetProbe Product Introduction
 
!e8erence Cases an* ,ootprint
HUAWEI SmartCare solution 'as )een *eploye* more t'an . glo)al cases7
DTAC Tailand
"a)i' "ala'ia
Cina "o$ile
2<,>>>M
P"P P#o=e%t "anage(ent E)*e#t' >>M
P#odu%t Te%nolog E)*e#t' 2>>M
!ullTi(e T#aining In't#u%to#' 99>M
SmartCare $eployment Sta9
Ce#tifed Se#+i%e Pa#tne#' Glo$all ,9>>M
Ce#tifed Enginee#' -#o( Pa#tne#' 9>,>>>M

Sau*i Ara)ia STC
Callenge'(  Te ga* $etween te a%tual %u'to(e# e)*e#ien%e o- u'ing te'e te%nologie' and STC' a$ilit to
(ea'u#e te %u'to(e# e)*e#ien%e a%%u#atel i' in%#ea'ing.
Huawei S(a#tCa#e Solution Huawei S(a#tCa#e 'olution ena$le o*e#ato# (ea'u#ing and (onito#ing te a%tual
%u'to(e# e)*e#ien%e and allow STC to -o%u' on i''ue' tat i(*a%t $ot te %u'to(e#' *e#%e*tion o- netwo#& a' well
a' $u'ine'' i''ue' tat i(*a%t %o#*o#ate g#owt.
4eneft' 7edu%e O3" %o't $ >?, In%#ea'e #e+enue $ ?, In%#ea'e %u'to(e# 'ati'-a%tion $ 9?
Ca'e DNA
Data )hared
?robe ?) ?robe A7 ?robe B8-location
Mobile
lient
R@ *i"ed ) M== A7
 
5
In*onesia @(
Callenge'( S(a#t*one5 data 'e#+i%e %o(*laint' #e'olution #e1ui#e' a$out >? (o#e %o't, %o(*a#ed to t#aditional +oi%e
Huawei S(a#tCa#e Solution Huawei S(a#tCa#e 'olution ena$le o*e#ato# to (o+e -o#( netwo#& $a'i% O3" to 'e#+i%e
1ualit and %u'to(e# $a'i% O3". And *e#-o#( 't#ea(lined *#o%e''e' -o# *#oa%ti+e (onito#ing, %o(*laint andling and
t#ou$le'ooting.
4eneft' 7edu%ing #e'olution ti(e $ 6>? -o# S(a#t*one5data 'e#+i%e' %o(*laint' andling
Ca'e DNA
  $ro%ect Scope: /(&(((&((( mo#ile su#scri#ers - )(#ps mo#ile #road#and trafc
 
C'ina CMCC
 :pplication )erver 
@?M( M==1 !onitor > analysis
BB)@
Bn
@et?robe
)B)@
Callenge'( La%&ed te a$ilit to identi- end
u'e#' e)*e#ien%ing a 'u$'tanda#d 1ualit o-
'e#+i%e to initiate a *#oa%ti+e %u'to(e# #e'%ue
*#og#a(
to *#oa%ti+el identi- u'e#' e)*e#ien%ing
'u$'tanda#d 1ualit $a'ed on *#edefned 8I'.
4eneft' P#oa%ti+el #edu%ed te nu($e# o- end
u'e#' e)*e#ien%ing a 'u$'tanda#d 1ualit o-
'e#+i%e. Potential 'a+ing' -#o( *#e+enting %u#n
Ca'e DNA
 
62> 22: 22>6 2>92 222
.9>?
2.>>?
2.9>?
"e#u$e ,6%%
!oa*map !elease*
7 4./Q5
• CD7 $a'ed 'e#+i%e -ailu#e anal'i'
NM"SQM P#oto%ol anal'i' S8" -o# 't#ea(ing, $la%&$e##J IP 8oS i(*a%t on +oi%e FBi'ualIP SLA -o# ente#*#i'e Ala#( #eenginee#ing Inte#o*e#a$le wit Geolo%, "o$ile %lient
lat8orm & ro)e Da'$oa#d Dna(i% PI Integ#ation !#a(ewo#& F!TP5S!TP, HTTP SOAP7EST "44 P#o$e 6>G$*' LTE S, S>, S65S2, G), G
7. 4./GQ5
CEM Cu'to(e# Ca#e Intelligent
• nowledge $a'e • Data -eed wit *#ofle, 'e#+i%e e)*e#ien%e, %on'u(*tion
Cu#n anal'i' Dna(i% *oli% F%onge'tion "a#&et %a(*aign 'e#+i%e
• U* 'ell • Se#+i%e 1ualit #ede(*tion
NM"SQM I"S (onito#ing S8" -o# "o$ile Data 8I wit A+aila$ilit De(a#%ation wit e)*e#ti'e Ala#( i(*a%t anal'i' I''ue t#ou$le ti%&et di#e%tl CS!4, BoLTE anal'i'
lat8orm & ro)e Integ#ation !#a(ewo#& FWe$u#l CEP57TD "44 P#o$e >>G$*' P#o$e -o# I"S "w5C)5"g5ISC G Iu$ LTE SG'
7/ 4./GQG5
CEM Cu'to(e# Ca#e Intelligent
• One %li%& to %o##e%t de+i%e %onfgu#ation
• Poli% deg#adation • Wi#ele'' ad=u't(ent E2E li-e%%le (odeling Dna(i% *oli% FBIP a''u#an%e "a#&eting %a(*aign 'e#+i%e
• C#o'' 'ell wit u'e# $ea+io#
NM"SQM S8" -o# BoLTE, I" S8" -o# !44 +oi%e, HSI 8I wit IP 8oS -o# a%%e'' SLA enan%e(ent Netwo#& *lanning wit %a*a%it -o#e%a't
lat8orm & ro)e Cloud ETL, Data (ining Integ#ation wit SDP Su**o#t SOA "44 P#o$e 2>> G$*'
7.4./Q5
CEM Cu'to(e# Ca#e Intelligent
• P#oa%ti+e notif%ation • Su**o#t CE" a** -o# 'el-%a#e • Su**o#t NGN 5 I"S • Integ#ation wit !44 E2E te'te#
Poli% auto(ation "a#&eting %a(*aign 'u**o#t
• Tailo#ed 'e#+i%e *lan • Tu#$o $utton
NM"SQM OTT a**li%ation t#end anal'i' "2" t#end anal'i' S8" -o# !44 +oi%e, HIS De(a#%ation -o# IT SLA -o# %loud 'e#+i%e FPaaS 5 IaaS
 
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