scaling up delivery, not overheads!

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PM2: Scaling up delivery, not overheads! Tim Snowdon, Chief Executive, Changing Tunes

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Page 1: Scaling up delivery, not overheads!

PM2: Scaling up

delivery, not overheads!

Tim Snowdon, Chief Executive,

Changing Tunes

Page 2: Scaling up delivery, not overheads!

Ice Breaker

Your name

Who you work for?

What you do?

What’s your favourite song or lyric and why?

Page 3: Scaling up delivery, not overheads!

Scaling up delivery –

not overheads!

Page 4: Scaling up delivery, not overheads!

What is going to happen

this afternoon?

Learn about franchising in the charity context

Consider the opportunities and threats of replication

through franchising for your charity

Explore some options that may be suitable for you

Find out where to learn more

Three talks and three short workshops

Who – Why - How

Page 5: Scaling up delivery, not overheads!

Changing Tunes - 1987

Page 6: Scaling up delivery, not overheads!

Changing Tunes –

in 13 prisons

Page 7: Scaling up delivery, not overheads!

Changing Tunes –

Post Release

Page 8: Scaling up delivery, not overheads!

Changing Tunes –

Outcomes?

Relationship-driven

Leads to 75% reduction in

offending

‘Indicative’

The importance of evidence

Government support?

Page 9: Scaling up delivery, not overheads!

Why grow?

Expand or die!

Just to keep the

fundraising going

Expand because there is

a need

Is there already

someone else offering

your services?

Page 10: Scaling up delivery, not overheads!

Workshop 1

Introduce yourselves

Why did you come to the workshop?

Are you thinking of expanding your work?

Is there a need for you to expand your work?

Page 11: Scaling up delivery, not overheads!

Changing Tunes’ rationale

for growth

Changing Tunes was aware how many prisons and

ex-prisoners we were:

A. Not working with

B. Losing contact with when moved to other prisons

C. Released into areas where we have no musicians

Potential to increase percentage of ex-prisoners

worked with

No one else was delivering the service we offered

Page 12: Scaling up delivery, not overheads!

How should we grow?

Open Source

National Charity

Satellite Charity

Page 13: Scaling up delivery, not overheads!

What we considered –

Option 1: Giving it away

Open source charity

Low cost

Not resource intensive

But....

How do you ensure standards?

Huge potential risk to the brand

How do you co-ordinate fundraising?

Page 14: Scaling up delivery, not overheads!

What we considered –

Option 2: National Charity

The well trodden path……..

But….

Higher costs (40%)

Less connected to the local community

Less entrepreneurial

Less adaptable to local risks and opportunities?

Page 15: Scaling up delivery, not overheads!

What we considered –

Option 3: Satellite Charity

An independent charity (reporting to its own

trustees) whose area of work is geographicaly

defined and whose activity is based on a contract

signed with Changing Tunes

We see our role as catalysts, training and enabling

individuals to replicate what we have already

proven to work, but giving them the control and

ownership to manage and develop this work in the

long-term

Page 16: Scaling up delivery, not overheads!

A fundamental difference!

Excuse me would

you like £60,000

Page 17: Scaling up delivery, not overheads!

Why Franchising?

Keeping it local

Post-release work is dependent on local community

groups

Helps engage local support, both volunteer and

fundraising

Unpopular cause

Local knowledge

Page 18: Scaling up delivery, not overheads!

Why Franchising?

Keeping it small

Easier to manage

Flatter structure

More responsive to human needs

More adaptable and responsive

More entrepreneurial

Unavoidable culture change when you reach 40 or

more staff

Page 19: Scaling up delivery, not overheads!

Why Franchising?

Keeping it sustainable

Lower costs

Spreads risk and knowledge

More effective

More adaptable

Better engagement with local funders

Page 20: Scaling up delivery, not overheads!

Workshop 2

What would be the pros and cons of franchising for your

organisation?

?

Page 21: Scaling up delivery, not overheads!

Preparation

Research

Trustee/supporter engagement

Business Plan

Talk to funders

Page 22: Scaling up delivery, not overheads!

Preparation

Handbook

Start-Up Manual

Operations Manual

Contract

Page 23: Scaling up delivery, not overheads!

How to franchise:The processes we have explored

Director First

Chair of Trustees First

Partner Charity

Page 24: Scaling up delivery, not overheads!

Fundraising & resource

considerations

No such thing as a free

lunch

Resources

Start-up funding

Helping new franchises

with fundraising

Page 25: Scaling up delivery, not overheads!

Challenges

Start-up funding

Recruitment of trustees / building relationships

Timescales

Distances

Signing contract

Page 26: Scaling up delivery, not overheads!

What does it feel like?

Change management

The joy of networking

Seeing a new Changing Tunes registered

Seeing new work start

Page 27: Scaling up delivery, not overheads!

Workshop 3

What is the next step toward franchising for your charity?

Do you know of any charities which might want to franchise?

Page 28: Scaling up delivery, not overheads!

Q&A

Page 29: Scaling up delivery, not overheads!

Find out more

Wish You Were Here conference,18th March, London

www.changingtunes.org.uk/wishyouwerehere

Web portal