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    Section: 3

    Scope of Work

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    3. Scope of Work

    DoI reserves the right to amend/add/delete/ edit any of the following items of the scope of work at

    the cost of the bidder, which shall be binding on the successful bidder.

    3.1 Project Brief

    The objective of this project is to get the Records located across DoI offices scanned, indexed and

    made easily retrievable. DoI requires services relating to scanning and indexing of documents at its

    various offices. The details of Locations are mentioned in the Annexure 8. For this bidder will be

    required to bring in high speed scanners, consumables to carry out actual physical scanning of

    paper documents. The space and furniture (table, chairs, etc.) for setting up the infrastructure as well

    as the raw power connections will be provided by DoI at respective locations. After completing the

    contract period bidder will vacate the place provided by DoI. If there is any damage to the provided

    space then same shall be deducted from the payments.

    Scanning and Digitization

    The scanning material provided by DoI shall contain old and new documents till date. The

    documents shall have following type of papers.

    i. A0 ii. A4

    iii. A1 iv. Letter Size

    v. A2 vi. Legal Size

    vii. A3 viii. Other Sizes

    The A4 size paper will be approximately sixty percent of total volume and the remaining type of

    papers will be forty percent of the total volume.

    Broadly, there are 2 stages in the entire scanning activity namely in which the following activities will

    be carried out. The bidder shall carry out the scanning work on the DoI Locations mentioned in

    Annexure 8 and Metadata entry work shall be carried out in Mumbai location. The DoI will arrange

    the space and power for the same.

    (A). Stage I - Pre scanning

    1. Document Collection

    2. Quality Check.

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    (B). Stage II - Scanning

    1. Scanning Records

    2. Quality Check of scanned images

    3. Document handover

    4. Metadata Entry

    5. Quality Check of metadata entry

    6. Quality Check of 1% printouts.

    Detailed activities under each phase have been mentioned in the subsequent sections:

    A. Stage I - Pre-scanning

    1.Document Collection

    Prior to scanning process, there are number of activities that need to be carried out so that the

    documents are properly handled. Bidder should take special care to ensure that not even a single

    document is lost/misplaced/damaged. The steps in this stage of the process are as follows:

    i. Name of Office

    ii. Name of Locations

    iii. Document type

    iv. No. of pages (in each Document)

    v. Date of collection

    vi. Expected date of return

    vii. Actual date of return

    viii. Collected from and Signature

    ix. Collected by and Signature

    x. Returned to and Signature

    xi. Date of return

    xii. Any other details will be decided with the successful bidder before start of project.

    Bidder should capture all the above mentioned details accurately in the inward/outward register.

    Bidder should ensure that number of pages in each document is accurately captured and is then

    cross-checked with the number of pages scanned. The bidder should maintain order of the

    documents without disturbing chronology of the documents and without mixing pages between

    different documents. In case of unavailability of required documents or pages missing or documents

    missing, it should be notified to the department. Continuous assistance from the department will be

    given for availability of required records. Bidder should inform department officials about illegible

    textual records. Bidder on receipt of such books should prepare and repair all documents received.

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    They should take special care of documents that are very old and not in good physical condition.

    The Bidder is required to take necessary precautions while handling all documents. Bidder should

    also do document preparation and repair work at their end. Activities to be undertaken during this

    sub phase are:

    i. Dusting the files to remove dirt and other possible noise causing particles

    ii. Un-binding/defiling of only department approved documents (this should not lead to

    iii. further deterioration of the documents)

    iv. Removal of stapler pins, clips, etc. of only department approved documents (this should

    not lead to further deterioration of the documents)

    v. Repair the documents for scanning using cello-tape* or enclosing the documents in

    plastic pouches (depending on the importance and condition of the documents).

    Note:

    *The bidder should note that cello-tape used should not lead to shining output. The cellotape

    should be such that the data underneath it is not lost and also images do not have shine

    marks.

    The Bidder will take guidance from the concerned department officials of the record room on

    files which needs to be defiled or where stapler pins/clips should be removed, even though it

    may be mentioned on the top sheet. The bidder will re-bind the documents after scanning

    activity is over and submit it to the concerned department officials in acceptable manner.

    2.Quality Check

    The Bidder should conduct thorough quality check before sending any document for scanning.

    i. It is mostly a visual quality check of the records for visibility, readability, etc.

    ii. It should be checked that all files/books have top sheet attached to them

    iii. It should be noted that all pages have been numbered

    iv. It should also be checked that they are torn or ragged

    v. It should be checked that there are no folds

    vi. It should be seen that they are dust free

    vii. It should be checked that all damaged documents have been repaired and scan ready

    viii. It should be checked that is there any important data loss due to tight binding

    ix. In such cases a decision on whether to open the binding should be taken at respective

    department level.

    Note:

    The bidder should be prompt in informing department officials regarding completely

    destroyed documents handed over to them as soon as they receive it. In cases, where the

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    documents are still not in a scan-ready mode, they should be worked upon. Only documents

    clearing this QC should be taken up for scanning.

    (B). Stage II Scanning

    1. Scanning Records

    Records may be scanned using flat bed/sheet fed scanner. All the scanners provided under this

    scope of RFP should be owned by the bidder. The details of scanner should be provided as per

    the format mentioned in Section 6.3 Section B. The choice of scanner depends completely on the

    condition of the document. In case the document is very torn and cannot be fed in the sheet feeder,

    then flatbed scanner should be used. In case, the document cannot be scanned using any type of

    scanner, book scanners can be used as image capturing device. While scanning, the important

    parameter is DPI (dots per inch), which has to be precisely set. In general, the following minimum

    specifications should be adopted while scanning:

    a. 200 dpi in Black & White/Grey Scale. (In case legibility of the characters is not proper, the

    bidder should scan at higher dpi. No extra payment for the same shall be made).

    b. Image should be stored in PDF/a.

    c. Image orientation should be upright.

    d. Image should be vertically oriented and should be without any tilt/skew.

    e. Image should be clean and free of noise.

    f. Image should not have any shear.

    g. Legibility features should be good.

    h. Image should not contain black borders.

    i. Image should not be warped.

    j. Blank page should be automatically removed. (Removal of Blank pages will not be paid).

    k. Images should be scanned in such a way that printout of image on paper will be clean and

    legible on 1:1 scale.

    While scanning, the sheet has to be fed in straight upright position and smoothened so that no folds

    are generated while scanning. In the flat-bed scanner, the document has to be laid flat on the glass,

    smoothened and scanned; and bulging should be avoided.

    Note:

    In case the documents are not legible, it will be the bidders responsibility to scan the

    documents at higher resolution.

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    The bidder should note very carefully that some regions may have problems of uninterrupted

    power supply due to load shedding. The bidder should be ready to work during time period

    whenever electricity is available.

    2. Quality Check (Scanned Images)

    Quality check after scanning is of utmost importance. Images clearing this QC will lead to movement

    of documents to metadata entry phase. QC activities in this stage are:

    a. Bidder should check that no page has been scanned twice. Payment for such extra scanning

    will not be made to the bidder.

    b. Bidder should ensure that blank pages are not scanned unless given page number by the

    department officials.

    c. Bidder should check scanned records for DPI, Image Quality, Format, Noise removal, etc.

    d. Bidder should do 100% on screen validation for all scanned images and submit the log for

    100% QC work done along with QC certificate.

    e. Bidder should check for the quality of the image

    The image should not be too dark/too light

    The image should not have been captured under improper lighting

    The image should not be cropped from any side

    The orientation of the image should be right

    The image should be in correct color mode

    The color is consistent in all the images and not patchy

    The image should not be skewed

    The image should not be blurred

    The image should not have excessive noise

    There should not be any data loss due to folds

    There should not be any data loss due to tight binding and bulge at the center

    There should not be extra darkness at the edges

    There should not be unwanted black vertical lines on the scanned images.

    f. Post 100% QC by Bidder, 100% on screen QC will be done by department officials.

    g. Images should be scrutinized by Bidder in detail for any other kind of issue in the scanned

    images.

    h. Bidder should also check that all records obtained from the department have been scanned

    and no document has been missed out.

    i. Quality check should happen on a daily basis along with scanning.

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    j. Bidder should note that the scanned images will be printed later for serving to citizens. So the

    quality of no image should be compromised and it should be exact replica in size.

    k. Bidder will maintain a register of all the documents which have been rejected in 1st level QC.

    l. In case there are issues with the scanned images, bidder will rescan all such documents

    again and take them for 2nd level QC.

    3. Documents Handover (back to department officials)

    After completing quality check of scanned images, all the documents should be handed over back to

    the department in their original condition. Appropriate entries should be made in the inward/outward

    register in presence of the bidder representative and department officials. The bidder should also

    store the scanned files on the DVD and submit it to the respective DoI office after the completion of

    scanning in those locations.

    Note:

    Under no circumstances shall the documents be changed, mutilated, destroyed or replaced

    by some other documents. Any damage to the documents will lead to penalty for the Bidder

    as per SLA. Thus the bidder should take utmost care of the documents taken for scanning.

    4. Post Scanning Data Entry

    a. File Indexing

    The following indicating folder structure has to be followed while storing the digitized data in the

    provided DMS.

    Scheme [Name]

    Place [Location Name]

    Section [ Respective DoI Section]

    Year [YYYY]

    Type [ Project Type]

    Subject/Number [ Name appearing on File]

    File No [Numeric Number]

    b. Legacy Data Entry

    DoI also desires to convert existing file data into electronic format. DoI will provide the furniture,

    Space, Data Entry Module and Internet Connection. Bidder needs to bring in the manpower and

    Desktops for the same. The existing format contains approximately 30 fields per page.

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    5. Metadata Entry

    i. Metadata stores information related to the scanned images. Accurate metadata should be

    captured for all scanned images, as that becomes the base for all future search and

    transactions. Metadata entry is done by adding appropriate tags to each scanned document.

    Metadata entry will be done through Double Blind Data Entry method i.e. two people will

    enter the metadata for the same scanned image independently. The metadata entries done

    by these operators will be compared by the application and those with wrong metadata entry

    will be visible to the Bidders supervisor. Bidder should correct all such errors at no extra

    cost.

    ii. Bidder can perform metadata entry activity at the Head Quarter in the space provided. Such

    space will be designated as District Metadata Center. Bidders should ensure high security in

    handling data by its operators and project managers. Bidders will ensure that none of the

    desktops used for scanning and metadata entry have USB ports, CD Drives or USB ports

    and CD Drives are blocked. Data transfer should be allowed only from Operation Servers. All

    scanned images should be transferred under the supervision of the supervisor/project

    manager for the record room along with concerned department officials. No document/

    scanned images should move out of the government premises, without consent and

    supervision of department officials.

    iii. A list of metadata will be decided and communicated to the successful bidder before start of

    the project. Bidder should capture all metadata available on the documents accurately as this

    forms the base for all document searches and analysis in the future. If metadata formats for

    new records needs to be incorporated, it will be finalised by DoI. Bidders should note that the

    records will be primarily in Marathi. Bidder should deploy adequate manpower to ensure that

    all non-Marathi language data is understood and correct metadata entry in Marathi is done.

    Language details for all such records should be captured in language metadata tag. Bidder

    should capture language details of each document type at the beginning of the entire

    metadata entry activity.

    iv. While performing metadata entry in UNICODE Marathi, bidder should ensure that there are

    no garbage (GOLU) characters in the data fed in the application. Bidder may deploy his own

    tool to ensure the same.

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    6. Quality Check of Metadata

    Quality check after metadata entry is very important. Images clearing this QC will lead to submission

    of the documents to department for acceptance. QC activities in this stage are:

    a. The Bidder should do 100% on screen validation and submit log for 100% QC work done

    along with QC certificate.

    b. The Bidder should check the documents for the following

    i. Whether all required metadata fields have been captured

    ii. Whether the metadata captured is correct.

    c. The Bidder shall generate a report identifying mismatch between the number of documents

    submitted for scanning and number of documents scanned.

    d. Post 100% QC by Bidder, department officials will perform 100% QC on metadata.

    The bidder should also suggest their quality plan to the department over and above the quality

    checks mentioned here. Templates for the same will be finalized with the successful bidder before

    commencement of work.

    Note:

    All records unacceptable by department (due to improper image, missing metadata, wrong

    metadata) will have to be rescanned and metadata re-entry should be done by the Bidder. The

    Bidder will not be remunerated for all such documents re-scanned.

    7. Quality Check of 1% printouts

    The bidder will be required to handover 1% sample printout of each document type of record at the

    end of each fortnight to the department for quality check, after completion of QC of metadata entry.

    Bidder should ensure timely submission of images for QC.

    Note:

    a. It is the absolute responsibility of the Bidder to ensure that the content of scanned documents

    is an exact replica in size of the original paper document.

    b. Printout should be provided in the same page size as that of the original document.

    c. In case the printout is rejected, such reasons should be documented and shared with the

    department officials.

    d. Bidder should rectify all such errors and re-submit the printouts for verification.

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    Section BFormat for Financial Proposal

    The bidder shall bid for all the items listed in Table- 1 below;failing to which, the bid shall be treated

    as non-responsive and shall be rejected.

    Table -1

    S.

    No

    Consolidated

    Cost for

    Scanning and

    Digitization of

    DoI Records.

    Reference inRFP

    *Approximate

    Number of

    Records

    [A]

    Average

    number of

    A4 pages

    per

    Record

    [B]

    Approximate

    Number of A4

    size Pages for

    Financial

    evaluation

    [C= A x B]

    Rate

    Quoted

    per A4

    size

    page

    [D]

    #Total

    Cost (In Rs.)

    [E]=[C x D]

    1.

    Scanning and

    Digitization

    Cost

    Section 3.1

    Stage I1 & 2 3,59,114 48 1,72,37,472

    2.

    Quality

    Checking of

    Scanned

    Documents

    Stage II1, 3

    3,59,114 48 1,72,37,472

    3.

    Data Entry

    Cost (Double

    Blinded

    Method)

    Section 3.1

    Stage II2, 63,59,114 5 17,95,570

    Total Cost in Figures

    Total Cost In Words

    *The number of records and A4 pages given in above Table -1 is indicative and is for evaluation

    purpose only. DoI does not guarantee that these many pages and records will be given for Scanning

    and Digitization. The actual number of pages may be more or less. Payment will be made on actual

    number of pages scanned and digitized with quoted rate in the above table.

    # Inclusive of all taxes except service tax

    Table 2

    S. No. Item No. and Description Unit One Man-Month Cost in INR

    1. Data Entry Operator 1

    Note: It shall be mandatory for the bidders to provide Data Entry Operator cost as denoted above in

    Table -2.Also, the data entry operatory cost shall not be considered for commercial evaluation but

    act as reference for future requirement.

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    Annexure 7 Details of Records at each Location

    Office Locations Number of Records

    Head Office DoI New Admin Building 1344

    Mumbai Metropolitan 27201

    Konkan 21

    Pune 105

    Aurangabad 14

    Nanded - Sub RO 2

    Sub Total A 28687

    DICs

    KONKAN

    Thane 45315

    Raigad 9776Ratnagiri 4389

    Sindhudurg 6515

    NASIK

    Nasik 14582

    Dhule 7111

    Nandurbar 3153

    Jalgaon 16540

    Ahmednagar 12019

    PUNE

    Pune 36731

    Satara 4698

    Sangli 14063

    Solapur 16567

    Kolhapur 57981

    AURANGABAD

    Aurangabad 17399

    Jalna 3634

    Beed 6451

    Osmanabad 3867

    NANDED SUB RO

    Nanded 4499Parbhani 4146

    Hingoli 2925

    Latur 5578

    AMRAVATI

    Akola 2058

    Buldhana 522

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    Office Locations Number of Records

    Amravati 918

    Washim 150

    Yavatmal 589

    NAGPURNagpur 19541

    Wardha 1466

    Bhandara 1953

    Gadchiroli 340

    Chandrapur 2505

    Gondia 2446

    Sub Total B 330427

    Grand Total A + B 359114

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    Annexure 8 DoI office Locations

    Name of Head Office Address of Head Office

    Directorate of Industries 2nd Floor,

    New Administrative Building,Opp. Mantralaya, Mumbai - 400 032

    Name of Regional / Sub- Regional Office Address of Regional Office

    Mumbai Metropolitan Region Office of Joint Director Industries,ICL Building,1st Floor, V.N. Purav Marg,Chunabhatti (East), Mumbai-400 022.

    Konkan Office of Joint Director Industries,

    MIDC CFC Bldg, 1st Floor, Opp.Modella Mill Compound,Wagle Estate Corner, Thane (W), 400604

    Pune Office of Joint Director Industries,Agriculture College Campus,Shivaji Nagar, Pune - 411005

    Aurangabad Office of Joint Director Industries,Aurangabad Region,Vikas Bhavan, Aurangabad

    Amravati Office of Joint Director Industries,Dr. Kalantri Building,Khaparde Bagicha,

    Amravati-444 602

    Nagpur Office of Joint Director Industries,

    Nashik Office of Joint Director Industries,Plot No.P-15, MIDC, Satpur,Nashik

    Nanded (Sub Regional Office) Office of Superintending Industries Officer, Sub-Regional Office,Co-Op. Ind. Estate,Shivajinagar, Nanded.

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    DISTRICT INDUSTRIAL CENTERS

    Region Name of DIC Address of DIC

    Konkan Thane District Industries Centre,Commercial Complex Bldg,Opp. Modella Wollen Mill,Near Mulund Check Naka, Thane(W)

    Raigad District Industries Centre,Raigad-AlibagPincode No.402 201

    Ratnagiri District Industries Centre,Opp. Telephone Exchange,Jail Road, Ratnagiri-415612

    Sindhudurg District Industries Centre,Main Administrative Building,

    A Block, 2nd Floor,

    A/p.Sindhudurgnagari,Tal.Kudal, Dist.Sindhudurg-416812.

    Nasik Nasik District Industries Centre,Near Govt. ITI,Satpur Tal & Dist Nashik.

    Dhule District Industries Centre,Jamanagiri Road, Dhule

    Nandurbar District Industries Centre,Collector Office Building,Nandurbar

    Jalgaon District Industries Centre,Near Govt.ITI, Jalgaon- 425001.

    Ahmednagar District Industries Centre,Near Ahmednagar College,Station Road,

    Ahmednagar-414001

    Pune Pune Office of Joint Director Industries,Agriculture College Campus,Shivaji Nagar,Pune - 411005

    Satara District Industries Centre,

    Plot No. A-13, MIDC Area,Satara415 004

    Sangli District Industries CentreUdyog BhavanVishram Bhag, Sangli

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    Region Name of DIC Address of DIC

    Solapur District Industries Centre,Hotgi Road ,Near Kinara Hotel,Solapur 413003

    Kolhapur District Industries Centre,Udyog Bhavan,Behind Collector Office,

    Assembly Rd. Kolhapur

    Aurangabad Aurangabad District Industries CentreAurangabad

    Jalna District Industries Centre, Jalna

    Beed District Industries Centre,Bashirganj, Beed-431 213

    Osmanabad District Industries Centre,

    Opp. Central Building,Osmanabad -413501

    Nanded - Sub RO Nanded District Industries Centre,Co-Op.Ind.Estate,Shivaji Nagar, Nanded

    Parbhani District Industries Centre,Parbhani, Near TV Centre,Old Kregaon Road, Parbhani-431401

    Hingoli District Industries Centre,Hall No.12,

    Central Administrative Building,Collectorate, Hingoli-431513

    Latur District Industries Centre,Plot No.P-5, MIDC Area, Latur

    Amravati Akola District Industries Centre,Old cotton market

    Akola

    Buldhana District Industries Centre, Buldhana

    Amravati District Industries Centre,Behind Collector Office,Camp, Amravati

    Washim District Industries Centre,Kata Road, Washim

    Yavatmal District Industries Centre,Add - 2nd Floor Udyog Bhavan,Darwha Road, Yavatmal

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    Region Name of DIC Address of DIC

    Nagpur Wardha District Industries Centre,Sevagram Road, Civil Lines,Wardha-442001

    Bhandara District Industries Centre,Administrative Bldg.National Highway No.6,Bhandara.

    Chandrapur District Industries CentreC/o Adv Bapat House infront of Zilla Parishad. Chandrapur

    Gondia District Industries Centre,Near 588 Bidi Co. Reltoli,Gondia.