september 17, 2011 a message from richard r....

Saturday BriefingPage �

September 17, 2011 A MESSAGE FROM RICHARD R. KELLEY TO OUR OUTRIGGER ‘OHANA

Housekeepers – Our Extraordinary SuperheroesBy Dr. Richard Kelley

Overthenexttwoweeks,wewilltakesometimeawayfromourregulardutiestohonorourHousekeepers.Wewillgivewell-earnedrecognitiontothosewhoworktirelesslyeverydayoftheyeartokeepourroomsandpublicareaslookingasgreatastheydo,andwewillthankthemforeverythingtheydo. Eventhoughtheyworkquietly,farfromthelimelight,thejobourHousekeepersdoisnothingshortofmagnificent.Theyperformtheirdutiesflawlessly24/7/365–allday,everydayoftheweek,throughouttheyear,evenonChristmasDay. RegularreadersofSaturday Briefing knowthatduringInternationalHousekeepersWeek,IoftenseekametaphorforthevitalrolethatHousekeepersplayinthesuccessofourhotels. Thisyear,Ibelievetheterm“ExtraordinarySuperheroes”capturesthespiritofourHousekeepersbecauseitbringstomindthelegendary,fictionalsuperheroes,WonderWoman1andSuperman2. OurHousekeepersarefarfromfictional.Everyday,theyperformtasksthatwouldchallengebothWonderWomanandSupermanifthoseiconsofyesteryearsuddenlycametolifeandleapedoffthepagesofthecomicbooksmanyofusreadinouryouth,longbeforethedaysofcomputersandtheInternet. WonderWomandeflectedbulletswithhermagical,metallicbracelets.Supermancouldleapovertallbuildings. Thetworepresentedtrust,honesty,dedicationandstrength.Theywereswift,hardworkingandsincere.Theycaredfortheircommunitiesandeveryoneinthem.Theywereseriousabouttheirmission,yetboth–andparticularly

Superman,alsoknownasnewsreporterClarkKent–couldalsopauseandlaughatthemselvesintypicallyhumanfashion. Doesn’titalldescribeourHousekeepers? WearesofortunatetohaveagroupofsuchextraordinaryindividualsworkingintheHousekeepingdepartmentsofeveryOutrigger,OHANA,andaffiliatedpropertyacrossthePacificand,withOutriggerLodgingServices,acrossthecontinentalUnitedStatesfromFloridatoCalifornia. Sevendaysaweek,theseSuperheroesaccomplishexceptional,noteworthy,andremarkablefeatsinawiderangeofactivities. Threehundredandsixty-fivedaysayear,theydemonstrate:

•Astrongworkethic•Topskills•Adeepsenseof

responsibility•Awillingnesstohelp

others•Honestyandintegrity•Awonderfulsenseof

humorEachmorning,astheygoforthtotackleacorridorfullofguestroomsortheequivalentinpublicareas,theybringwiththemthisincrediblesetofskillsanddedication.Bytheendoftheday,everythinghastobe

perfectandreadyforguestsarrivingfromdistantcornersoftheworld.Therearethousandsofdetailsthatneedattention.Onlypeoplewithastrongworkethicandwell-honedabilitiescandothisdemandingjobwithconsistentlyhighperformancedayafterday,monthaftermonth,andyearafteryear. OurHousekeepersalsohaveatremendoussenseofpersonalresponsibilityfortheirjobs,theircompanyandtheir

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Wonder Woman Superman


Employment OpportunitiesIfyouareinterestedinthepositionslistedbelowandmeetthequalifications,youmayapplyonline.PleasegotoWWW.OUTRIGGER.COM,clickonABOUTOUTRIGGER,thenEMPLOYMENT.Weonlyacceptonlineapplicationsfortheopen-listedpositionsfrominternalcandidates.Ifyouhaveanyquestions,pleasecallChadTeramaeat(808)921-6989.ApplicationdeadlineforthefollowingpositionsisSeptember23,2011.

Assistant Controller (Full Time)Bachelor’sdegreerequired,withinAccountingorBusinessAdministrationpreferred.AminimumofthreeyearspreviousworkexperienceinanAccountingdepartmentwithstrongcomputerandsupervisionskillsrequired,withintheAccountsPayableareapreferred.Mustbeabletoreadandanalyzevariousfinancialreportsaswellascorrespondencefromvariousinternalandexternalcustomers.Excellentcomputer,10-keybytouch,mathematicalandwrittenandverbalcommunicationskillsrequired.

Operations Administrator (Full Time)Highschooldiplomawithaminimumoftwoyearsadministrativeexperienceinpropertymanagementand/orahospitality-relatedorganizationrequired.Musthaveexcellentcomputer,mathematicalandwritten/verbalcommunicationskills.MustalsohavelegiblehandwritingandbeabletouseaKronostimeandattendancesystemandotherofficeequipment.Strongsecretarialskills,includingbutnotlimitedto,theauthorshipofbusinesscorrespondence,documentationofproperty-relatedbusiness,meetingminutesconsistentwiththerequirementsofHotelLaw,aswellascompanypolicy/regulations,filing,officemanagementandphoneskillsrequired.

Outrigger Guam ResortGeneral Manager (Full Time)

Thispositionisdirectlyresponsibletoensurethatallhoteloperationsaremanagedeffectivelyinaprofitableandprofessionalmanneranddirectsstaffeffortstowardguestsatisfactionandhostproductivity.WillneedtoworkcloselywithFinancialServicesandHumanResourcestoensurethesmoothoperationofthehotel.Createsandmaintainsaguestdrivenhotelwhileinspiringhoststodotheirbest,andrepresentsthehotelasagoodcorporatecitizenbysupportingcommunityandindustry-relatedeventsandactivities.AdegreeinTravelIndustryManagementisrequired.Previousexperienceinhotelmanagementoranyequivalentcombinationofeducation,trainingandexperiencethatprovidestherequiredjobknowledge,skillsandabilitiesmaybesubstitutedforadegree.AminimumoffiveyearspriorhotelexperienceasanExecutiveAssistantManagerand/orotherhoteloperationsmanagementpositionfromwhichcomparablejobknowledgeandskillshavebeenacquiredisrequired.Aminimumoffiveyearsprevioushoteloperationsmanagementexperience,withknowledgeinallareasofoperations,includingRooms,FoodandBeverage,SalesandMarketing,Maintenance,HumanResources,Accounting,Budgets,strategiclong-rangeplanningandadministrationofservicesinacomparablehotel.InterestedcandidatesmayemailresumetoGuamHumanResources:[email protected].

Outrigger Napili Shores ResortHousekeeper I (Full Time)

Experienceincleaningandservicingguestroomsand/orpublicareaspreferred.Mustbeabletoworkwellwithothers,followinstructionsreadandcommunicateinEnglish.Mustbeabletoworkanydayandshift.

Happy Birthday!

Sept 28: William D. Turner, Michelle R. Vogele, Zandro E. Bacaltos, Sigfredo C. Raquinio, Dennis T. Nakachi and Kalesi R.

Sept 29: Wing Keung Chan, Kevin K. Kamakaiwi Sr, David N. Hasegawa, Sosima D. Cajudoy, William D. Peters, Kapury Stephen, John Manlutac, Alex Chapman, Sikeli B., Jovesa N., Aisake K. and Gyanendra M.

Sept 30: P. Leilani A. Lee-Lahue, Rosandy Mwejenwa, Jacob R. Nohara, Valerie K.P. Tanaka, Kevin H. Nakamichi, Genaro P. Natividad, Terrence K. Buckley, Lavinia L., Autiko Q. and Ratu Luke V.

Oct 1: Brent M. Umehira, Karee U.J. Chung, Mei Qing Tan, Jettson J.S. Hew, Gay N. Shinbara, Lori N. Ishiyama, Man Chi Lau, Lethiea Von, Nicholas Kelleher, Nena Ratuita, Kinijoji S., Varanisese C., Sakeo Y., Jayhotika R., Lanieta D., Moreen M. and Azba S.

Oct 2: Teresita P. Moore, Philip R.O. Gagala, Suxian Zhou, Juanito G. Oandasan, Jack Opelin and Olivier Maokhamphieu.

Oct 3: Estrelita Sagadraca, Milton T. Kami, Ricol H. Akana-Phillips, Charlene A. Luning, Unaloto V. Latu, and Glenda W. Shirley.

Oct 4: Carmelita P. Cascasan, Susana P. Macadangdang, Clenna Seguancia, Melvin Y. Kaneshige, Tammy A. Awong, Kristina K.S. Flores, George J. Morikawa, Monica L. Kauhane, Ruchira Cousins and Rovelyn Cariaga.


Towel Sculptures Anyone?By Ethan Chang

ThisweekisInternationalHousekeeper’sWeek,andtheOutriggerWaikikicelebratedbyhavingaTowelSculpturecontest.Over25sculpturesweremadeforthisfuncontestthatinvolvedtheuseoffoldedbathandhandtowels.Swans,elephants,dogs,monkeysandeventurtlestonameafew,canallbemadeinminuteswiththeuseofordinarytowels.

Congratulationstoallofourparticipantsforyourcreativityandtowel-foldingwizardryinthisgreatcontest! InternationalHousekeeper’sWeekiscelebratedduringthesecondfullweekinSeptembereachyearandrecognizestheprofessionalswhomaintainacleaner,saferandhealthierenvironmentforusalleachandeveryday.

Housekeeping talent - photo left: crab and turtle and photo right: monkeys hanging around

US Ambassador Kristie Kenney Visits the Outrigger Laguna Phuket and Villas

By Patcharee (Paew) Chanantho

OutriggerLagunaPhuketResortandVillaswasrecentlyselectedasthevenuefortheAMCHAM(TheAmericanChamberofCommerceinThailand)Phuketmembers’cocktailparty.UnitedStatesAmbassadortoThailandKristieKenneywasdelightedwithherfirstvisittoLagunaandconductedseveralmediainterviewsfromournewsuitestower. Guestsmingledinoneofournewpenthousesuitesmovingupstairstoenjoythestunningpoolrooftopviewsatwill,andChefRobertandKhunBuhtentertainedguestswithtastytreatsmadefreshtoorder.

Michael Cowan, Darren Shaw, US Ambassador Kristie Kenney and Damian Clowes


This is the fifteenth of the series of articles focusing on the 21 Asia-Pacific economies that will be represented at the Asia-Pacific Economic Cooperation (APEC) summit in Honolulu during November 2011.

BackgroundPeru is a country that has a diversity and wealth not common in the world. The

main attractions are their archaeological patrimony of pre-Columbian cultures

and the center of Inca’s Empire, their gastronomy [the art or science of good eating],

their colonial architecture (has imposing colonial constructions) and their natural

resources (a paradise for the ecological tourism).

Customs, Culture & Etiquette• The word gringo, is used commonly, but is not generally intended as offensive. The

original meaning encompassed all white people who do not speak Spanish. Many

people use the word gringo exclusively for Americans or American look-alikes. It’s

not uncommon for blonde people to be called gringo. Peruvians do not hesitate to

greet you with “Hola, gringo!”

• People are very friendly, peaceful and helpful. When in trouble, you mostly can rely

on getting help

• From the coast to the jungle and through the highlands, Peruvian people live the

same way as their ancestors did a thousand years ago; maintaining their dances,

handcrafts, textiles, customs and keeping their spirit alive

• At Titicaca, the highest navigable lake in the world, a whole village floats on the

water. Hundreds of years ago the Uros people created these floating islands

- made of Totora reed - by stacking one reed on top of another until a stable

platform was built. They lived on these islands as they sailed around the lake to

fish or hunt for their food. You can still see the Uros today, living as if they had

floated through time

• “Qoyllur Rit’i “- the feast of the Shining Snow - is one of Peru’s most incredible

expressions of faith and tradition. Starting on Trinity Sunday, more than 70,000

people come together at the Sinakara Valley in the province of Quispicanchis,

Cuzco, to embark on a pilgrimage of hope to the top of a snow covered mountain,

15,090 feet above sea level. After a 5 mile walk, thousands of dancers, hundreds of

bands and countless believers finish their journey toward the “Apus” -the mountain

gods- asking for money, love, luck, or whatever else they feel they are lacking

• Medicine here is based on the use of plants and herbs that have been used for

hundreds of years

• “Peruvian time” - If you’re invited to a party or out for dinner or drinks, you aren’t

really expected until at least 30 minutes after the arranged time – and an hour late

isn’t out of the norm

• If you’re invited to someone’s home for dinner or a party, apart from showing

up fashionably late, it’s considered proper to bring a small gift for the host and

hostess

• It’s considered polite to always greet people properly, even shopkeepers and taxi

drivers, no matter how long you’ve been acquainted. A simple ‘buenos dias’ is

sufficient, and don’t forget an ‘hasta luego’ when you leave.

• When being introduced, a handshake is appropriate in most situations, although

women may greet each other with a kiss on the cheek – always lean to your left for

the kiss to avoid a very awkward situation

Peruvian Facts & Fun

• Official Name: Republic of Peru• Peru is the third-largest country in South

America• Capital: Lima• Government: Constitutional republic• Head of government: President Ollanta

Humala Tasso• Population: 29,248,943 (July 2011 est.)• Language: Spanish (official) 84.1%,

Quechua (official) 13%, Aymara 1.7%, Ashaninka 0.3%, other native languages (includes a large number of minor Amazonian languages) 0.7%, other 0.2% (2007 Census)

• Currency: Nuevo Sol (PEN)• Median Age: total: 26.2 years, male: 25.5

years, female: 26.8 years (2011 est.)• Ethnic Groups: Amerindian 45%, mestizo

(mixed Amerindian and white) 37%, white 15%, black, Japanese, Chinese, and other 3%

• Religion: Roman Catholic 90% • Soccer is the most popular sport• The potato is originally from Peru and

they produce over 3000 varieties• The Tomato is originally from Peru, and it

is a close relative of the Potato• The Avocado is originally from Peru and

they produce the softest variety• The weeping willow is originally from

Peru and it produces the base for aspirin

https://www.cia.gov/library/publications/the-world-factbook/geos/pe.htmlhttp://en.wikipedia.org/wiki/Peru

http://wikitravel.org/en/Peruhttp://www.ehow.com/about_5279932_business-etiquette-peru.html

http://www.expatperu.com/peruvian-manners-and-etiquette.htmlhttp://www.tripadvisor.com/Travel-g294311-c11273/Peru:Trivia.And.Fun.Facts.html

APEC Economies Highlighted

Peru


Embassy Suites® – Waikiki Beach Walk® Recycles TVs and Dressers

By Kat Reese

TomeetcurrentbrandstandardsatEmbassySuites®,HiltonWorldwide’sProductImprovementPlan(PIP)requiresinstallationofnew37”LCDTVsineachsuiteparlorandbedroom.That’satotalof806newTVs!Whattodowith806existing26”flatscreenTVswasaquestionfortheProjectsdepartment.BasedonpasthistorywhenProjectswouldmovenewfurnitureintoahotel,removetheoldfurnitureandinstallitinanotherhotel,itdidn’ttakelongbeforewefoundhotelsinthe‘ohanainneedofsomenewTVs.TheOHANAWaikikiWest,OHANAWaikikiEastandOHANAWaikikiMaliahotelswereeagertopurchasethe26”flatscreenTVswhichareanupgradefromwhattheycurrentlyhave.

AnotherrequirementofthePIPwastoplacethenew37”TVsonagranitecountertop.Bycuttingtheedgesofftheexistingwooddressers,Projectsdesignedagranitecountertopthatwouldfitrightoverthetop.HavingthegranitecountertopsfabricatedinChinaisextremelycosteffective.Asampletopisalwaysorderedjusttomakesureitwillfitproperlybeforetheentireorderisplaced.Theresult,asyoucanseefromthephoto,isabeautifulupgradedlook! Recyclingbottlesandcansisonething,butrecyclingjustabouteverythinghasalwaysbeenpartofOutriggerHotels’philosophywaybeforeitbecamefashionable!

“Before” “After”

Save the Date!Outrigger’s Holiday Party 2011

When: Tuesday, December 6

Time: 4:30 p.m. - 7:00 p.m.

Where: Ala Moana Hotel

More to come in future issues of Saturday Briefing


Nenita Vigilia, Josie Corpuz, Fida Pagdilao, Agnes Ramiro, Noraida Marvil, Lorna Subia, Antonia Lagundino, Julia Tambio,

Eugenia Pasion, Erlita Soriano and Elena Souza

Housekeepers – Our Extraordinary SuperheroesContinued from page 1

fellowworkers.Theyoftenworkalone,focusedonlyonthetaskathand.Housekeeperstakefullchargeoftheirassignedguestroomsorpublicareas.Theytakeprideinwhattheydoanddonotneedasupervisorlookingovertheirshouldertomakesuretheydoitright. OurHousekeepersarewellknownforhelpingothersachievetheirgoals.Theyoftenmakepersonalsacrificesbyworkingoddhoursandirregularshifts.Theyarewillingtotacklethereallytoughjobsthatnooneelsewantstodo.Generally,thesearealsothekindofjobsthatcannotbeputofftoanotherday. Thinkhowguestswouldreactifwetoldthem,“We’llmakeupyourroomtomorrowandtouchupthelobbylaterthisweek!” Alongthatline,ourHousekeepersarecompassionateandshowitinmanyways.Theyhelpothersinourcommunitythroughtheirvolunteerserviceandfundraising.Everyyear,theyenthusiasticallyturnoutinlargenumbersfortheannualVisitorIndustryCharityWalk. OurHousekeepersarelegendaryforhonestyandintegrity.Everyday,ourguestsleavevaluablesandpersonaleffectsinthecareofourHousekeepers.Inmymorethansixdecadesinthehospitalitybusiness,Ihavehardlyeverseenthattrustviolated. Finally,ourHousekeepersknowthatbeinggraciousand,perhaps,evenaddingabitofhumortoasituationareimportantqualitiestokeepattheready.

Inthehotelbusiness,difficult,awkwardsituationsareanalmostdailyoccurrence.Guestsgetgrumpy.Somearriveearly.Otherscheckoutlate.Theplumbingclogsup.Freshlinenfromthelaundryfailstoarriveontime–orperhapsnotatall. Whenthishappens,I’veseenthatourExtraordinarySuperheroesalmostalwaysapproachthesituationwithagreatdealofgraceandpatience,andahealthysprinklingofhumor. So,areourHousekeepersreallyExtraordinarySuperheroes? Absolutely! Toaccomplisheverythingtheydo,theymustturninextraordinaryperformancesdayafterday.Theonlydifferencebetweenthemandtheworld’stopathletes,filmstarsorleadersofbusinessandgovernmentisthatourHousekeepersdonotgettheirstories,photosandachievementsreportedonthenightlyTVnews,onthefrontpageoftheHonoluluStar-Advertiser,orinanInternet“tweet.” However,onceayear,wedogratefullypauseforInternationalHousekeepersWeektorecognizewhatwonderfulpeopletheyareandallthegreatthingstheydoforourcompany,theirfellowworkersandourguests. So,toallofourHousekeepers…DomoArigato,Fa’afetai,Kamsahamnida,Mahalo,Mauruuru,Salamat,SiYu’usMa’ase,ThankYou,TikaHoki,VinakaVakelevu,andXieXie! Haveagreatweek!You’veearnedourrespectandadmiration!

1 All Star Comics, 1941

2 Action Comics,1938

Oliver Deleon, Reynold Pascua, Erlita Soriano, Nenita Vigilia,Yoly Ingeniero, Fe Esposo, Mila Niau, Nova Geronimo, Donna King,

Eugenia Pasion, Elena Souza, Mylyn Dela Cruz, Lorna Subia, Jasmin Tanicala, Julia Tambio and Sherry Oyamot.

Kneeling: Josie Corpuz, Aniceto Andres and Eduardo Cadavona

More photos on pages 7, 8, 9 and 10


Amy Lee, Agatha Kim, Hak Soon Song, Siu-Lan Fong and Feng Zhen Chen

Mary Rose Tabion, Wai Choi Ho, Grace Mello, Primie Marzan and Divina Garcia

Nanee Oh, Yuan Ni Lin, Divina Garcia, Primie Marzan and Kim Xiao

Donna Leong, Qi Qi Tong, Dr. Chuck Kelley and Nora Weatherwax Yan Ni Lin, Lai Chee Lum, Jun Ling Lu, Ai Jin Li and Susanna Wong


Digging in! Mary Lou Casilla, Yeu Hing Shiu, Ho Soon Kang, Ai Jin Li, Florencia Silapan and Jun Ling Lu


Sitting: Benedicta Pascua, Agripina Agyapas, Cecilia Ferrer, Cons Gampong, Pilarita Calumpit. Standing: Primo Agasid, Chuck Shishido, Mila Javier,

Clara Han and Revinia Cabbab

Lai Hung Wong, Shin Ling Vat, Chuck Shishido, Lin Heung Lo and Alicia Li

Sitting: Yuk Doong Chee, Joyce Su, Shu Qin Lei, Jing Yun Wu, My Be Ho, Standing: Ruthann Yamanaka, Shu Wen Chen, Elaine Lo, Rosie Rosete,

Jie Zhen Li and Mei Qing Tan

Sitting: Yeu Wah Kwan, Lai Hung Wong, Shao Yu Miu, Shin Ling Vat, Cindy Yip. Standing: Shu Qin Lei, Shao Qun Liang, Yuan Mei Cheng, Guo Xia Ye,

Yuet Oy Au, Ruthann Yamanaka, Lin Heung Lo and Alicia Li

At the barbecue: Gan Fie Su, Primo Agasid and Xin Giang Zhou


Mili Rock, Alan White, Myra Kuboyama, Marlou Infante, Bruce Tauanuu, Bill Comstock, Mark Paz, Mark Ramos, Ronald Ucol, Donna Leong,

Mark Pascua, Mercy Valdez and Jo-Ann Yonamine


Sitting: Betty Cabasag, Ofelia De Jesus, Brigitte Sewdat, Sonia Lorenzo and Norilyn Pagaragan. Standing: Imelda Suguitan, Thelma Lestino Barry Wallace, Evelyn Ceredon, Mercy Valdez, Myra Kuboyama,

Jacquiline Balubar, Rosalina Manzano, Bill Comstock and Bruce Schneider

Sitting: Violeta Robles, Lilia Arca, Shun Rye Lee, Sue Chang and Kay An.Standing: Barry Wallace, Thelma Fernandez, Bill Comstock, Bruce Schneider,

Tae Ok Koo, Chu Ja Oh and Myra Kuboyama

Sitting: Hanna Liang, Hai Yan Hou, Cynthia Thom, Hui Hong Lu, Wan Ruo Kwock, Qun Hao Huang and Lily Lee. Standing: Allan Yeung,

Bill Comstock, Barry Wallace, Bruce Schneider and Han Qin Wang

Sitting: Dena Domingsil, Corazon Mendoza, Angelita Padua, Susana Macadangdang and Leilani Adap. Standing: Melvin Fiesta,

Barry Wallace, Wilson Asidera, Alan White, Sonia Damaso, Pureza Baptista and Elizabeth Aguinaldo

Sitting: Cristy Mamuad, Fancy Lau, Monica Wong, Joanna Huang and Issara Jones. Standing: Erlinda Barredo, Bruce Schneider, Lourdes Queen,

Conseta Serdenia, Barry Wallace and Julita Sadang

Sitting: Fu Hua Chen, Hanna Liang, Charlie Kuan, Xue Cong He, Joanna Lee and Diana To. Standing: Siu Hing Lee, Yue Ling Xu,

Bill Comstock, Barry Wallace, Herminia Agbayani, Bruce Schneider, Shao Huan Liu, Jenny Wu and Alan White


Saturday BriefingPage �0

Yat Sam Yip, Espirita Sumibcay, Ligaya Martin, Cynthia Feng and Sigfredo Raquinio

Clarita Esmeralda, Loida Manuel, Emilia Mangaoang, David Carey, Espirita Sumibcay, Ruthann Yamanaka, Yin Fong Lam, Jae Sil Lee and Gui Yu Chen

Elpidio Oviedo, Demy Tamayo, Marylene Lagasca, Alan White, Sigfredo Raquinio, Ruthann Yamanaka, Cresilda Justo and Nieves Libed

Zhi E Liang, Estella Lau, Julia Liang, Ruthann Yamanaka, Alan White, David Carey, Donna Leong, Zhi Mei Liang,

Tracy LQ Xu and Shao Yuan Mai

Cho Ji Pae, Hipolita Rosete, Ester Viloria, Ruthann Yamanaka, Donna Leong, Alan White, Espirita Sumibcay, Benefrida Antonio,

Esmeralda Ancheta and (back) Elvira Maluyo

Saturday Briefing is publishedby and for employees of

Outrigger Enterprises Group (OEG)

Editor-In-Chief: Richard Kelley Supervising Editor: Pila Hanson Senior Editor: Kathy Foley Proofing Assistant: Char Luning Contributing Writers: Employees of OEG

Visit us online at: www.saturdaybriefing.outrigger.com

Submissions to Kathy Foley at [email protected],

via interoffice mail to OEH/HR or by phone at (808) 921-6957.

©2011OutriggerHotelsHawaiiAnEqualOpportunityEmployer


Saturday BriefingPage ��

The Weigh In on LivingWellBy the LivingWell Committee

TheOutrigger/OHANAEmployeeWellnessFairwasagainagreatsuccess!Approximately400employeesinWaikīkīattendedthe2011annualWellnessFairandreceivedfreehealthservices,includingflushots,glucose/cholesterolscreenings,massagetherapy,gripstrengthanalysisandbloodpressurescreenings. EmployeesreceivedvaluableinformationonLivingWell,cancerawareness,oralhygiene,emotionalandphysicalwell-being,mammography,foodallergiesandmore!Inaddition,therewerefitnessdemonstrations,anti-oxidantbioscansandfacialyogasessions.Employeeswhovisitedatleastnineboothswereeligibletoenteradrawingfordoorprizes.Congratulationstoalltheluckywinners! ForthosewhowerenotabletoattendtheWellnessFairthisyear,DoctorsOnCallwillacceptanyOutriggeremployeeswhowouldliketoreceiveafreeflushot.Noappointmentisneeded;justremembertobringyourOutriggerID. Aspecialmahalotoeveryonewhohelpedmakethisyear’seventagreatsuccess:AlohaUnitedWay(AUW),AmericanCancerSociety,ClutterBuster,DoctorsOnCall,Hawai‘iBusinessHealthCouncil(HBHC),HawaiiDentalService(HDS),Healthways,Kaiser,Kapi‘olaniWomen’sCenter,MinaPharmacy,ExercisePhysiologistMarcieNowack,NaturopathDr.MoniqueYuen,SabrinaStevens,VisionServicePlan(VSP)andNurhanEnustun. TakeadvantageofthemanyopportunitiesOutriggeroffersyoutoLiveWell.Stayhealthy,andwe’llseeyounextyear!

More photos on pages 12-14

David Carey sets the example ~ get your flu shot!

DJ Nash and Lauren Chow share how to LiveWell with Jana Baniaga

Ken Choo gets the lowdown from the American Cancer Society

Ivan Paik, Shae Gallardo, Robert McConnell and Crystal Salavea enjoy the fair and ‘ohana time!


The Weigh In on LivingWellContinued from page 11

Hipolita Rosete is a good sport for the photog! Hand grip strength is a cinch for Elpidio Oviedo

Marlyn Locquiao’s BP is in check!

Monica Kauhane gets some facial yoga coachingKawika Maeda takes some preventive measures

A little massage goes a long way for Mark Ramos



Sally Lu gets information on decluttering life!A big smile from Alicia Vidal at the HDS booth

Ahhhh...massage

Evelyn Dellosa learns a bit about allergens

Kay Lee gets a good grip!

Allyssa Callaway goes through the

glucose/cholesterol screening process



Inmonths,Janewentfromlivingsomewhatresponsiblywhilepursuingherdreamstoapersonwhodidn’tcareaboutathing-“AndthehigherIgot,thedeeperIsankintoadark,lonelyplace.WhenIdidsleep,Ihadnightmaresandtheshakes.Ihad

pastyskin,athrobbingheadandthebeginningsoffeelingparanoid,butI

ignoreditall,thinkingitwasnormal.UntilthenightIthoughtIwasdying.IfeltasifIneededtojumpoutofmyskin.Racingthoughts,horribleimagescreptthroughmymind...IfeltlikeIwashavingaheartattack.TheworstthingwasthosemomentswhenIcouldseemyself,andwhatIhadbecome.Somehow,Imanagedtopickupthephoneandcallforhelp.” AUW(AlohaUnitedWay)fundsaddictiontreatmentagencies.In2010,900substanceabusersandtheirfamilymembersreceivedservices.Trainingwasprovidedto98addictioncounselorsin2010tohelpthoseinneed,justlikeJane. Seeyourdepartmentrecruitertofindouthowyoucanmakeavoluntarydonation.Mahaloforcaring.

Jane Inouye and Colleen Taniola welcome Wellness Fair attendees

Glucose/cholesterol screening was in big demand! Front: Jeannie Rolles, Ester Viloria, Esmeralda Ancheta, Benefrida Antonio and Sigfredo Raquinio.

Back: Lois Shore (standing), Heather Doeringer, Jerry Dolak, Danny Wang and Cecilia Ferrer

AUW Cares By Char Luning and Kathy Foley

Sense of Place

Thisweek’sOutriggerC.A.R.E.topicwassenseofplace. Aplacehasphysicalqualities.Wecanseeit,hearit,smellit,touchitandsometimestasteit.Thebeachisaplace.Wecanseethesandandthewater.Wecanhearthewavesandsmelltheocean,andwecangoforaswimandfeeltheoceanonourskinandtastethesaltwater. Senseofplaceismorethanthephysicalqualitiesofaplace.It’salsoabouthowaplacemakesusfeel.Aplacehasaspiritualpowerthateithermakesusfeelgoodanddrawsusthere,orinsomecases,apowerthatmakesusfeeluncomfortableandkeepsusaway.InourHawaiianculture,werefertothatpowerofaplaceasmana.Ourhotelshavemana,ourofficesanddepartmentshavemana. Canweinfluencethemanaofourplace?YES!Simplybycomingtoworkwithagoodorbadattitude,wecanimpactthemanaofourplace.Whatkindofmanadoyouwantyourplacetohave?Andwhatkindofplace,hotel,departmentdoyouwanttobeknownforbyyourguestsandOutrigger‘ohana? Nextweek’sOutriggerC.A.R.E.topicisTheHonorinBeinganOutriggerHost.

september 17, 2011 a message from richard r....

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