six sima with satndard format of dabbawalla

7/29/2019 Six Sima with satndard format of dabbawalla

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http://www.wallpapers.com/download/Wallpapers/Living-Beaches-2-Animated-Wallpaper


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6 sigma

Sigma is a measurement that indicates how a

process is performing

Six Sigma stands for Six Standard Deviations

(Sigma is the Greek letter used to represent

standard deviation in statistics)from mean. Six

Sigma methodology provides the techniquesand tools to improve the capability and reduce

the defects in any process.


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Six Sigma Results

Defects are eliminated

Production and development costs arereduced

Cycle Times and Inventory Levels are reduced

Profit Margin and Customer Satisfaction areimproved


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Cost Poor Quality


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InternalCosts

Inventory

Scrap

Rework/Repair

Downtime

Redesign

Excess Inspection

Excess Inventory


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External Costs

Warranty

Retrofits

Service Calls Recalls

Lost Sales

Long Cycle Times


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Components of Cost of Poor Quality

People (Indirect Labor)Rework

Inspection

Material Handling

Maintenance

Setup

Excess OvertimeLabor Variance off standard

People

Defects

Scrap

Rework

Defects

Warranty & Recalls

Returned Good Handling

Inventory

Raw Material Holding Cost

WIP holding cost

Finished Good Holding

MaintenanceMaintenance

Repairs

Rearrangement


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The Goals of Six Sigma

Improved Customer Satisfaction

Defect Reduction/Elimination

Yield Improvement Reduced COPQ

Improved Process Capability

Stretch GoalsTarget 6 Sigma standards


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DefineDetermines the project goals and

deliverables to customers (internal and external).

MeasureIdentifies one or more product or

service characteristics, maps the process,

evaluates measurement systems, and estimates

baseline capability.

AnalyzeEvaluates and reduces the variableswith graphical analysis and hypothesis testing and

identifies the vital few factors for process

improvement.


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ImproveDiscovers variable relationships

among the vital few, establishes operating

tolerances, and validates measurements.

ControlDeterminestheability to control

the vital fewfactors and implements process

control systems


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Dabbawala


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Typical dish
http://en.wikipedia.org/wiki/File:Tiffin_wallah_lunch.jpghttp://en.wikipedia.org/wiki/File:Dabba.jpg


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A dabbawala (Marathi: ); also spelled asdabbawalla or dabbawallah; literally meaning("box person"), is a person in India, mostcommonly found in the city of Mumbai, who is

employed in a unique service industry whoseprimary business is collecting freshly cooked foodin lunch boxes from the residences of the officeworkers (mostly in the suburbs), delivering it to

their respective workplaces and returning theempty boxes back to the customer's residence byusing various modes of transport.


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FOUNDER OF DABBAWALA SYSTEM

Hon. Mahadu Havaji Bacche Hon. Dhondiba Medge

Educated only up to Class 2Started the Dabbawala System with ahandful of 35 Dabbawala in 1890

Educated only up to class 4Framed the Rules and Regulations ofDabbawala


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This service originated in 1880. In 1890, MahadeoHavaji Bachche and Ananth Mandra Reddy started alunch delivery service with about 100 men.

In 1930, he informally attempted to unionize thedabbawallas. Later a charitable trust was registered in1956 under the name of Nutan Mumbai Tiffin BoxSuppliers Trust.

The commercial arm of this trust was registered in

1968 as Mumbai Tiffin Box Supplier's Association. Thepresent President of the association is Sopan LaxmanMare. Nowadays, the service often includes cooking offood in addition to the delivery


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CODING SYSTEM

Initial Coding System used coloredthreads to mark 7 IslandsThen Utilized thrown away cotton wastefrom tailors.Now using colour markers.E:: Code for Dabbawala Street at

residential stationVLP:: Residential Station Ville Parle3:: Code for Destination station.E.G :- Church gate9:: Code for Dabbawala at Destination.Ex: Express towers ( Building name)

12:: Floor no. in the building.


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s.w.o.t analysis


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Key Elements of Quality :Customer,

Process and Employee

Delighting Customers

performance, reliability, competitive prices,

on-time delivery, service, clear and correct.

Outside-In Thinking

Leadership Commitment

Training courses are offered at various levels: Quality Overview Seminars: basic Six Sigma

awareness.


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Team Training: basic tool introduction to equip

employees to participate on Six Sigma teams.

Master Black Belt, Black Belt and Green Belt

Training: in-depth quality training that

includes high-level statistical tools, basic

quality control tools, Change AccelerationProcess and Flow technology tools.

Design for Six Sigma (DFSS) Training: prepares

teams for the use of statistical tools to designit right the first time.


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six sima with satndard format of dabbawalla

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