social business: plan your journey
DESCRIPTION
Overview of Social Business that will be of interest whether you're new to social (or just curious), or working with an organisation that's already started to implement social: - What is social business and why should I care? - Who’s winning and why? - Planning a social business program - Overcoming exec scepticism - Building the business case for social - User adoptionTRANSCRIPT
“No matter what your organization’s goals for
internal social…the chief selection criteria
should be the ease with which a platform can
be used and its ability to integrate with other
core enterprise software investments.”
Rob Koplowitz, Forrester Research
Top recorded benefits (Newsgator survey)
83% - Increased speed of access to knowledge
55% - Increased speed of access to experts
41% - Increased employee satisfaction
31% - Faster employee on-boarding & training
28% - Increased # of successful innovations
28% - Reduced travel costs
28% - Reduced communication costs
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