social hr 2.0
DESCRIPTION
Social HR / HR 2.0 - not just social media (beyond social recruiting, social learning etc).Slides from webinar:http://strategic-hcm.blogspot.com/2011/03/few-questions-on-hr-20-webinar-review.htmlhttps://www1.gotomeeting.com/register/703331265 (start at 1 minute 20 seconds).TRANSCRIPT
Jon Ingham
HR 2.0 - Opportunities,Technologies and Cases
SocialAdvantage
Jon Ingham
Introduction – Jon Ingham
Introduction – HR 2.0 Value
© Strategic Dynamics, 2011
Strategic
Compliance
Operational
Human capital• Competitive advantage through people• Outcomes of HCM / inputs to business
Human resource management• Meeting business needs through people• HR processes and practices
‘Personnel’• Meeting legal & regulatory
requirements
LinksValue Triangle: http://strategic-hcm.blogspot.com/2007/12/people-and-cogs-creating-value.html HR 2.0 posts: http://strategic-hcm.blogspot.com/search/label/HR%202.0
Social media• Enterprise 2.0
Introduction – HR 2.0
Introduction – HR 2.0
Links:Online learning webinar: http://strategic-hcm.blogspot.com/2011/03/your-questions-on-online-learning-and.html Social learning webinar: http://strategic-hcm.blogspot.com/2010/06/social-learning-zone-webinar.html Microsoft Academy Mobile: http://social-business.blogspot.com/2008/06/microsoft-academy-mobile.html BT Dare Share and other HR web 2.0 resources: http://strategic-hcm.blogspot.com/2009/07/hr-web-20-applications-resources.html Social learning posts: http://strategic-hcm.blogspot.com/search/label/Social%20learningSocial recruiting posts: http://strategic-hcm.blogspot.com/search/label/Social%20recruiting
Social media• Enterprise 2.0
Social workforce• Leadership 2.0
Introduction – HR 2.0
Links:Hyper-social organisation: http://blog.social-advantage.com/2010/07/hyper-social-organisation.html Gary Hamel on engagement: http://strategic-hcm.blogspot.com/2007/10/management-innovation-can-dogs-do-tango.html Leadership and management 2.0: http://blog.social-advantage.com/2010/05/reinventing-organisation.html Jeffrey Immelt and the global reset: http://strategic-hcm.blogspot.com/2009/02/hr-main-priority.html
Introduction – HR 2.0
Links:http://strategic-hcm.blogspot.com/2011/04/hrd11-questioning-not-solutioning.html http://strategic-hcm.blogspot.com/2010/07/vineet-nayar-employees-first.html http://blog.social-advantage.com/2010/07/hcl-technologies-collaborative.html http://strategic-hcm.blogspot.com/2010/07/interview-with-upside-down-ceo.html
Social media• Enterprise 2.0
Social workforce• Leadership 2.0
Social advantage• Organisation
2.0
Links:Teams vs individuals: http://strategic-hcm.blogspot.com/2011/02/tru-london-why-does-95-of-what-we-do-in.html Boris Groysberg: http://blog.social-advantage.com/2010/06/chasing-stars-and-socialism.html Rob Cross: http://blog.social-advantage.com/2008/11/leadership-and-communityship.html Nokia: http://strategic-hcm.blogspot.com/2011/02/nokias-hr-challenges-survey-still-open.html
Links:http://strategic-hcm.blogspot.com/2011/04/hr-as-human-relationships-creating.html http://blog.social-advantage.com/2009/06/ciscos-collaboration-framework.html http://blog.social-advantage.com/2008/11/cisco-leading-from-middle.htmlhttp://blog.social-advantage.com/2009/08/ciscos-management-experiment.html
• HR 2.0
Social media• Enterprise 2.0
Social workforce• Leadership 2.0
Social advantage• Organisation
2.0
© Strategic Dynamics, 2011
Input Activities Outcomes
Internal Processes
Customers Financials
Focus on Social Outcomes
© Strategic Dynamics, 2011
What’s Different / 1
EVP- SVP
Strategy Processes
People
Focus(BHAG)- Mojo
Outcomes
Potential employees© Strategic Dynamics, 2011
Links:Original webinar on this: http://strategic-hcm.blogspot.com/2010/06/hci-webcast-telling-european-employer.html Mojo: http://strategic-hcm.blogspot.com/2008/06/power-of-mojo.htmlSocial value propositions / branding: http://strategic-hcm.blogspot.com/2010/06/social-branding.html
What’s Different / 2
HR itself:• Ideology (values / beliefs / perspectives)• Capability of HR professionals• Operating model• HR processes
Links:HR survey re ideology: http://strategic-hcm.blogspot.com/2011/02/hr-challenges-2011-survey-results.html Ideology and Points of View in HR / HCM: http://strategic-hcm.blogspot.com/2011/03/whats-your-hcm-pov.html
Social Acquisition
Links:Goldman Sachs recruitment process: http://strategic-hcm.blogspot.com/2010/10/hr-innovation.htmlSocial recruiting posts: http://strategic-hcm.blogspot.com/search/label/Social%20recruitment
Social Sharing
Links:Google learning ecosystem: http://strategic-hcm.blogspot.com/2010/04/google-collaboration.html More on Google workplace design: http://www.independent.co.uk/life-style/gadgets-and-tech/features/inside-google-london-1683959.html?action=Gallery&ino=18 Social learning posts: http://strategic-hcm.blogspot.com/search/label/Social%20learning
Avoiding Social Demotivation
Links:Dan Pink on Drive: http://strategic-hcm.blogspot.com/2011/03/dan-pink-on-drive-at-hci-summit.htmlPromotion and salary envy: http://blog.social-advantage.com/2010/05/promotion-and-salary-envy.html Whole Foods’ social reward strategy: http://blog.social-advantage.com/2009/08/whole-foods-conscious-capitalism.htmlSemco Up and Down pay approach: http://strategic-hcm.blogspot.com/2007/08/seven-day-weekend.html
What’s Different / 3
• Recruitment• Engagement• Management• Development• Deployment• Reward• Exit
• Social Acquisition• Social Connecting• Social Contracting• Social Sharing• Social Branding• X Social Demotivation• Social Amplification
Links:Retaining social capital when an employee leaves: http://blog.social-advantage.com/2008/06/more-on-gaining-social-capital-by.html Unilever’s social engagement survey: http://www.independent.co.uk/life-style/gadgets-and-tech/features/inside-google-london-1683959.html?action=Gallery&ino=18
More On The Technology…
Platforms• Oracle• Sharepoint• Salesforce
Suites• Jive• Telligent• Bluekiwi• Moxie Spaces
HR / Talent Management• Fusion HCM• Mzinga OmniSocial• Saba Collaboration Suite• Plateau Talent Gateway• SuccessFactors -
CubeTree and now Jambok
Links:Selecting 2.0 systems: http://blog.social-advantage.com/2010/11/evaluating-and-selecting-collaboration.html
You Want More?
Links:Social Business webinar: http://strategic-hcm.blogspot.com/2011/03/social-business-webinar.html Innovation in HR webinar: http://strategic-hcm.blogspot.com/2011/03/hr-innovation-webinar.html
You Want More?
ConnectingHR.org
twitter.com/joningham
strategic-hcm.blogspot.com
blog.social-advantage.com
linkedin.com/in/joningham
For Further Information