social imc & the top 10 trends for 2016 final 10 12 16.pdf · social imc & the top 10...
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Social IMC &
The Top 10 Trends for 2016
By
Randy HlavacNorthwestern University
Medill IMC Program
Twitter - @RandyHlavac
Social IMC
3
Insights
• Social Pyramid
• What is Real-time?
• Why do communities form?
• Why is community type important?
• You need to engage your high value markets where they are…not on your website
Social marketing Strategies
• Engagement Marketing Strategy
• Nurture Marketing Strategy
• Social IMC
• Key to success is to determine the type of relationship you want with your prospects & customers
The Business of Social
• Quantification & Valuation
• Performance Funnels & KPIs
• Forecasting
• Budgeting
• Justification
• Social is managing engagements & managing your business
My Northwestern Journey
4
OmniChannel
Initiative
DiSoMo
Marketing
Insights
Accelerator
Coursera
Incubator /
Entreprenuers
Trend #3 – Marketing Automation is
Our New “Mantra”
12
Programmatic
Marketing
Marketing
Automation
Robo
Advisors
VIV’s
Referral
Community
Trend #1 – The World is Going
Dark
14
The Net
• Social, web and other sites where people connect
• It is defined because web crawlers [like Google] can scan, analyze and identify your content to show others
Dark Net
• These are private virtual communities and sites like Facebook if you have a private account
• It isn’t bad or dangerous
• It is websites and social sites which cannot be scanned by the web crawlers
Deep Net
• These are the TOR computers and networks that want to be totally off the grid
• It is a gold based economy
• The Deep Net is generally illegal. It includes sites like Silk Road [drugs] but it can contain sites like Wikileaks where the contributors want to be anonymous