social media may advance water management

48
How Social Media may advance Water Management Xenia Theodotou Schneider 1

Upload: xeniatheo

Post on 24-Dec-2014

76 views

Category:

Social Media


0 download

DESCRIPTION

Internet and its social media have connected people, communicated ideas, made people aware of issues, events and advancement. You might think that social media are for teenagers and youngsters, but undoubtedly, they bring options in climate change and water issue awareness as well as solution possibilities among the professionals. However, do they really build communities of practice, help knowledge management and transfer and can they truly improve water management? Can they help bridge the communication gap between research, policy and industry? How do they facilitate communication to non-scientists and the wider public?Internet and its social media have connected people, communicated ideas, made people aware of issues, events and advancement. You might think that social media are for teenagers and youngsters, but undoubtedly, they bring options in climate change and water issue awareness as well as solution possibilities among the professionals. However, do they really build communities of practice, help knowledge management and transfer and can they truly improve water management? Can they help bridge the communication gap between research, policy and industry? How do they facilitate communication to non-scientists and the wider public? The presentation will discuss the possibilities and glitches based on the presenters’ experience gathered from two EU-funded projects and the WISE-RTD Water Knowledge Portal as well as other social media. The presenter hopes to highlight social media’s upsides and downsides and how they can provide a strong communication channel to scientists, policy makers and implementers, water professionals and the public.

TRANSCRIPT

Page 1: Social media may advance water management

How Social Media may advance

Water Management Xenia Theodotou Schneider

1

Page 2: Social media may advance water management

Presentation Outline

2

3. Findings and

Take Home Message

1. Social Media

2. Experience

Page 3: Social media may advance water management

3

Part 1 Social Media

Page 4: Social media may advance water management

AR5 Debate

§  UN IPCC Assessment Report on Climate Debate

§  “climate change UN report on blogs” alone gave over 190 M results

Jonathan Hayward/Canadian Press

4

Page 5: Social media may advance water management

5

Page 6: Social media may advance water management

Oxford Dictionary: Websites and applications that enable users to create and share content or to participate in social networking.

6

Page 7: Social media may advance water management

Oxford Dictionary: Websites and applications that enable users to create and share content or to participate in social networking.

7

Page 8: Social media may advance water management

Social Media §  a new way of getting

information allowing 24/7 and on the fly access from anywhere

§  provide easily access to information

§  allow knowledge exchange and creation

§  permit us to network, to find people with like interests

§  to create awareness, opinions to flow, debates to heat up and allow faster changes

8

Page 9: Social media may advance water management

Social Media §  a new way of getting

information allowing 24/7 and on the fly access from anywhere

§  provide easily access to information

§  allow knowledge exchange and creation

§  permit us to network, to find people with like interests

§  to create awareness, opinions to flow, debates to heat up and allow faster changes

57% of Americans admit that talk more to people online than in real life.

9

Page 10: Social media may advance water management

Social Media Mapping Content Sharing and using valued content is the glue for Social Media Engagement. Provide insight that match target’s needs.

Conversations through blogging More conversations, less promotion, easier monitoring on issues, awareness. Fast response is required. Identify needs and influencers.

Connections and Cooperation Networking, action and collaboration for solving issues. Target influencers who can spread your message.

Community Learning takes place among peers and discussion on real issues take place. Exchange of ideas, advice and experiences.

10

Page 11: Social media may advance water management

Other Scientists

And

Opinion Elites

Policy Makers

and

Policy Implementers

Supporters Press

Citizens

Water Profes-sionals

Are you talking to me?

Who is the audience?

11

Page 12: Social media may advance water management

Age Matters as Well Internet and Social Media Adaptability

Millennial (18-29)

Generation X (30-45)

Baby-Boomer (46-64)

Silent (65+)

Internet Use 90% 87% 79% 40%

Internet away from home

62% 48% 35% 11%

Video of themselves

20% 6% 2% 1%

Social Media 75% 50% 30% -

Created social networking profile

75% 50% 30% 6%

Texting Behaviour 88% 77% 51% Ref: MILLENNIALS: A Portrait of Generation Next Confident. Connected. Open to Change. Report from www.pewsocialtrends.org, 2010

12

Page 13: Social media may advance water management

Age Matters as Well

Millennials is the first “always connected” generation.

Steeped in digital technology

and social media.

They must be reached for improving future Water

Management.

Ref: MILLENNIALS: A Portrait of Generation Next Confident. Connected. Open to Change. Report from www.pewsocialtrends.org, 2010

13

Page 14: Social media may advance water management

14

Part 2

Experience

Page 15: Social media may advance water management

My own experience

§  SPI-Water EU Project

§  STEP-WISE EU Project

Collected, canalised and disseminated research results and experiences from EU-funded projects towards scientists, policy and other water interested parties.

15

Page 16: Social media may advance water management

WISE-­‐RTD  Water  Knowledge  Portal  

16

Page 17: Social media may advance water management

Creating a Water Knowledge Portal

WISE-RTD Water

Knowledge Portal

EU funded Projects have generated new knowledge and results since FP3 and

FP4

LIFE funded Projects have harvested experiences all over Europe and beyond

Policy related projects have generated experiences

17

Page 18: Social media may advance water management

18

Policy-maker: • Research Results • Research Experiences • Policy Experiences • Case Studies and

Lessons learnt

Researcher: • Research Results • Relevant Policies • Policy Experiences • Case Studies and

Lessons learnt

Consultant: • Research results • Policies • Relevant Research • Case Studies and

Lessons learnt

Speak Different “Languages” and have Different Priorities

Different  Groups  have  Diverse  Needs  

18

Page 19: Social media may advance water management

How WISE-RTD connects diverse information

19

Page 20: Social media may advance water management

How WISE-RTD connects diverse information

20

Page 21: Social media may advance water management

How WISE-RTD connects diverse information

21

Page 22: Social media may advance water management

Project Title Project Summary in simple English

Link to Project’s Home Page

Project Flyer

Other Info from the Project

Other Related Info in WISE-RTD

Connects  the  Dots  for  You  

22

Page 23: Social media may advance water management

Policy Point of View

23

Page 24: Social media may advance water management

Connects Research and Policy for improved decisions

24

WISE-RTD intelligently links: §  248 policy projects §  3285 policies §  880 policy guidance documents §  739 policy experiences §  682 research projects §  720 research experiences §  342 research guidance documents §  227 research tools §  6 technology tools

Page 25: Social media may advance water management

Social  Media  helps  us  connect  the  dots  

Image by Joachim Stroh

25

Page 26: Social media may advance water management

Social  Media  helps  us  connect  the  dots  § To  achieve  soluDons  for  Water,  informaDon  and  knowledge  sharing  must  be:  S Connected  and  Transparent  S Community-­‐based  and  S User-­‐generated  content  

§ We  are  aiming  that,  through  WISE-­‐RTD  by:  S Showing  ConnecDons  S Increasing  Transparency  S Providing  Content  across  Boundaries  

Image by Joachim Stroh

26

Page 27: Social media may advance water management

WISE-RTD Water Knowledge Portal

27

WISE-RTD aims to facilitate Bridging the Communication & Knowledge gap between Science, Policy and Industry.

Page 28: Social media may advance water management

on the Social Media Map

Content Sharing and using valued content is the glue for Social Media Engagement. Provide insight that match target’s needs.

Conversations through blogging More conversations, less promotion, easier monitoring on issues, awareness. Fast response is required. Identify needs and influencers.

Connections and Cooperation Networking, action and collaboration for solving issues. Target influencers who can spread your message.

Community Learning takes place among peers and discussion on real issues take place. Exchange of ideas, advice and experiences.

28

Page 29: Social media may advance water management

29

Water management must be popularised to be effective.

Page 30: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

30

Page 31: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

31

Page 32: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

32

Page 33: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

33

Page 34: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

3rd WFD Lille Conference, 2013

34

Page 35: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

35

Page 36: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

36

Page 37: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

37

Page 38: Social media may advance water management

provides  eLearning  with  3  PerspecDves    

38

Page 39: Social media may advance water management

39

Part 3

Findings and Take Home Message

Page 40: Social media may advance water management

The Findings: “Us” §  Share

§  Free and open access

§  Dedicated communication strategy

§  Challenging to get people involved

§  Results were shared through different media online

§  Connect

§  Dedicated communication strategy

§  Challenging to get people involved

§  Facebook, Twitter and LinkedIn

§  Proven challenging

§  Skepticism

§  Unlock

§  Make information easily accessible

§  Researchers and Policy are equally using the site

§  eLearning attracted a lot of users to stay

40

Page 41: Social media may advance water management

The Findings: “Us” §  Share

§  Free and open access

§  Dedicated communication strategy

§  Challenging to get people involved

§  Results were shared through different media online

§  Connect

§  Dedicated communication strategy

§  Challenging to get people involved

§  Facebook, Twitter and LinkedIn

§  Proven challenging

§  Skepticism

§  Unlock

§  Make information easily accessible

§  Researchers and Policy are equally using the site

§  eLearning attracted a lot of users to stay

41

Africa

Americas

Asia

Australia

EU

Non-EU

Page 42: Social media may advance water management

The Findings: “The others”

§  Projects do not maintain their websites

§  Projects lock findings in protected website sections

§  Most projects lack proper dissemination strategy and wide communication of their results

§  Publications are only for the few

§  Few projects create policy briefs

§  Project events and conferences are beyond the reach of a wide water interested audience

42

Page 43: Social media may advance water management

Findings: “What They told Us” §  Communicate what has been already achieved by science in

solving water issues and what these mean for the quality of life.

§  Use existing communities and web-portals. Don’t isolate yourself.

§  Don’t talk only about results but about the benefits.

§  Show the benefits to society and stakeholders through new media, simple videos / animations to spread the results widely.

§  Adapt the messages to the different stakeholders

§  Include professional communicators in projects. Recognise the knowledge brokers / translators / facilitators.

§  Ring-fence funds for post-project dissemination activities.

43

Page 44: Social media may advance water management

Take-Home Message

§  Recognise that social media can benefit the water research, policy and management.

§  Dissemination Strategy dedicated to the social media is necessary.

§  Talk about the benefits not only about results.

§  Show the difference and the value through different media and get awareness.

44

Page 45: Social media may advance water management

Why consider Social Media in Water Management?

Traditional Media

§  Traditional online searching provide answers only to the questions you ask.

§  Time consuming.

§  Filtering necessary but difficult.

§  You have to do the linking

§  One to Many Approach

Using Social Media

§  can also provide you with intelligently-filtered information that helps to stimulate new questions.

§  harness your network to inform you about issues and developments you may not be aware of.

§  May provide alternative strategies and approaches to questions based on collective experience.

§  Many to many approach

45

Page 46: Social media may advance water management

Why consider Social Media in Water Management?

46

We do science, but we don't widely inform about our experience and we don’t use the science in our doing. That's like finding a cure for cancer but not telling anyone.

Page 47: Social media may advance water management

47

Unlock

Share Connect

Take-Home Message

Page 48: Social media may advance water management

THANK  YOU  FOR  YOUR  ATTENTION    

so that our children can enjoy the same resources and beauty that we have for generations.

48