socrates and lean six sigma: the art of driving retention & fun by tracy o'rourke &...
TRANSCRIPT
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Socrates and Lean Six SigmaThe Art of Driving Retention & Fun
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Introductions
Tracy ORourke Elisabeth Swan
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The Socratic Method
• How We Learn – Benedict Carey
• Techniques to improve both recall and retention
• Based on a number of independent studies
• Some intuitive, some not…
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Techniques
• Tests or “Retrieval Practice”
• Random review
• Level of difficulty
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Techniques
• Immediate recall
• Forgetting helps
• Snooze you win
• Use it or Lose it
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Quiz
Okay – name as many of the techniques you just
heard about in the next 2 minutes…
GO!
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Results
• How many and which ones did you remember? Why?
• Think about these techniques later today, see if you
recall others
• Wake up tomorrow and see if you recall even more
(percolation)
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Who Is This?
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Does creative genius come from
knowing all of the answers?
Or in asking profound questions?
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A Profound Question Is…
One that challenges assumptions, considers
new possibilities, and has potential to serve
as a catalyst for action and change.
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Why Do We Stop Asking “Why?”
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Why do we have to
wait for the photo?
Creative Genius That Started With “Why?”
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Why do I have to listen to all
the voicemails to find the one
that I really need?
Creative Genius That Started With “Why?”
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If they can put a man on the
moon, why can’t I
make a better foot?
Creative Genius That Started With “Why?”
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Round
1
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Round
2
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Round
3
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And the winner is...
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In SummaryThink like a child…
Bring creativity, laugher and games back…
Make it a safe environment to ask questions again.