somet13au social and digital shaping south african tourism

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Let’s loose the #BULL$h1t Sunday 21 July 13

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Keynote Presentation at #SoMeT13AU Symposium, #Wollongong, NSW, Australia

TRANSCRIPT

Page 1: SoMeT13AU Social and Digital Shaping South African Tourism

Let’s loose the #BULL$h1t

Sunday 21 July 13

William Price
http://youtu.be/Yo4zOxKx7swAdobe BS Detector
Page 2: SoMeT13AU Social and Digital Shaping South African Tourism

Sunday 21 July 13

Page 3: SoMeT13AU Social and Digital Shaping South African Tourism

It’s not the destination but the journey right?!

Best you choose who you journey with carefully, and how you want to get there...

Sunday 21 July 13

Page 4: SoMeT13AU Social and Digital Shaping South African Tourism

travel is social, there’s a social media revolution going on, and it’s happening on mobile phones and connected devices

Sunday 21 July 13

Page 5: SoMeT13AU Social and Digital Shaping South African Tourism

travel is social, there’s a social media revolution going on, and it’s happening on mobile phones and connected devices

more than 90% of travel decisions are being made online

Sunday 21 July 13

Page 6: SoMeT13AU Social and Digital Shaping South African Tourism

travel is social, there’s a social media revolution going on, and it’s happening on mobile phones and connected devices

Insight: Social Media has become the platform where consumers are finding inspiration, sharing experiences and voicing their opinions, and also interacting with brands in real time

more than 90% of travel decisions are being made online

Sunday 21 July 13

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Sunday 21 July 13

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Martin Verdon-RoeVice President

Display Advertising Sales

Helena EganHead of Destination Marketing Sales

Europe, Middle East and Africa

Sunday 21 July 13

Page 9: SoMeT13AU Social and Digital Shaping South African Tourism

Tripadvisor traveller

We discovered a place with so much space, that there’s finally room to let go.

Sunday 21 July 13

Page 10: SoMeT13AU Social and Digital Shaping South African Tourism

Tripadvisor traveller

Every Nation has a heartbeat, not every nation has a rhythm.

Sunday 21 July 13

Page 11: SoMeT13AU Social and Digital Shaping South African Tourism

Tripadvisor traveller

I was closer than ever before to a place that will never leave me.

Sunday 21 July 13

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Tripadvisor traveller

Magnificent vista, False Bay coastline has to be the most beautiful in the world. Heavenly!

Sunday 21 July 13

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Sunday 21 July 13

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display advertising wasn’t good enough - “don’t give me an IO”

Sunday 21 July 13

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display advertising wasn’t good enough - “don’t give me an IO”

If we are going to partner, let’s innovate and do something really cool

Sunday 21 July 13

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display advertising wasn’t good enough - “don’t give me an IO”

If we are going to partner, let’s innovate and do something really cool

after a 4 year relationship, that’s been collaborative and bold, we are seeing the results

Sunday 21 July 13

Page 17: SoMeT13AU Social and Digital Shaping South African Tourism

UNWTOHANDBOOK

released once every 4 years

Sunday 21 July 13

Page 18: SoMeT13AU Social and Digital Shaping South African Tourism

PAX UP 23%generating ZAR663.3m for 2012

Sunday 21 July 13

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Sunday 21 July 13

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Sunday 21 July 13

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Stephen Alvarez

"What does the Drakensberg mean to me. Well in a word it's wide screen. It's a cinematic landscape. It stretches from horizon to horizon. It's just huge"

Sunday 21 July 13

William Price
Page 22: SoMeT13AU Social and Digital Shaping South African Tourism

Joel Sartore

"I've searched the entire world for a place like this. It's conservation, plain and simple"

Sunday 21 July 13

William Price
http://youtu.be/PsQ7-ac2zyw Through The Lens video clip
Page 23: SoMeT13AU Social and Digital Shaping South African Tourism

Heather Perry

"Every where you look there's real style and originality, and I think it's hard not to get caught up in it"

Sunday 21 July 13

William Price
http://youtu.be/Wl_yaAC1MjQ Through The Lens video clip
Page 24: SoMeT13AU Social and Digital Shaping South African Tourism

Some things just never change, or do they?!

Sunday 21 July 13

William Price
http://youtu.be/ERGrSQoY5fsLast Ad Agency on Earth
Page 25: SoMeT13AU Social and Digital Shaping South African Tourism

DMOs are stupid sometimes too, but there’s hope,I think...

We’ve had to change the DNA of our DMO

Sunday 21 July 13

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#MeetSouthAfrica

DMOs are stupid sometimes too, but there’s hope,I think...

We’ve had to change the DNA of our DMO

Sunday 21 July 13

Page 27: SoMeT13AU Social and Digital Shaping South African Tourism

It’s all about the cupcake, not the campaign

Sunday 21 July 13

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+PLACES

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Sunday 21 July 13

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+PEOPLE

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Sunday 21 July 13

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+FOOD

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Sunday 21 July 13

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+TO DO

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Sunday 21 July 13

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Sunday 21 July 13

William Price
http://youtu.be/inBEoVLsjAI #MeetSouthAfrica User Generated Content Showreel Clip
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CAMPAIGN ORM REPORT

tracked between 1 April 2013 – 28 June 2013

Sunday 21 July 13

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Sunday 21 July 13

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2,569Twitter mentions (1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

Page 36: SoMeT13AU Social and Digital Shaping South African Tourism

161,057,079opportunities for people to engage (1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

Page 37: SoMeT13AU Social and Digital Shaping South African Tourism

R37,043,128.18coverage value equivalent(1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

Page 38: SoMeT13AU Social and Digital Shaping South African Tourism

36%of the conversations contributed by Bloggers (1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

Page 39: SoMeT13AU Social and Digital Shaping South African Tourism

40,207,168opportunities to see #MeetSouthAfrica(1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

Page 40: SoMeT13AU Social and Digital Shaping South African Tourism

R11.5 millionadvertising value equivalent(1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

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64%of the conversation was generated by the public(1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

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83%traffic generated (1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

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13%of the content (1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

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3%of the content (1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

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83%traffic generated (1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

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@velvetescapemost influential blogger(1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

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R3.1 millionadvertising value(1 April to 28 June 2013)

Acceleration Media

Sunday 21 July 13

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120,000+views and counting of @viajarcondiago’s Bungee Jumping off Bloukrans bridge video(1 April to 28 June 2013)

YouTube Analytics

Sunday 21 July 13

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R36.4 milliontotal ROI to date(1 April to 28 June 2013)

Sunday 21 July 13

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Here’s what it looks like so far...Sunday 21 July 13

William Price
http://youtu.be/s5eEcVlOogg #MeetSouthAfrica Case Study Clip
Page 51: SoMeT13AU Social and Digital Shaping South African Tourism

The new TVC for AustraliaSunday 21 July 13

William Price
http://youtu.be/YmjSoMhyJDI New Australia TVC from South African Tourism
Page 52: SoMeT13AU Social and Digital Shaping South African Tourism

Sunday 21 July 13

William Price
Digital Showreel 2012/13 South African Tourism
Page 53: SoMeT13AU Social and Digital Shaping South African Tourism

THE CONVERSATION STILL CONTINUES…

Sunday 21 July 13