STAR HOTEL MANAGEMENT

SYSTEMSTAR TECHNO HUB

ABOUT US Star Techno Hub® has been set up to fulfill the need for development of web applications and Internet solutions for businesses. Professional thoughts, ideas, planning and sincere efforts have all gone into the evolvement of company.

After a careful study of the client’s specific business requirements, we deliver quality solutions with speed and skills. This includes client/server applications. We take care of client needs even after the development of applications. The core businesses of the company are:

• Customized Web based Software

• E-business solutions

• HRMS & Payroll Services

• Document Management System & Hotel Management System

• Android and IPhone Application development

We provide value to our customers by offering several benefits to them including speed to market, high quality people and processes, cutting edge technology expertise and a full service portfolio. Satisfied customers across the globe bear testimony to this.

OUR SERVICES

ROLES AND RESPONSIBILITY

Admin

Receptionist

User

MASTER’S

FOOD & LIQUOR MASTER

FRONT DESK

RESERVATION DETAILS

COLOR CODES

CHECK-IN A SINGLE RESERVATIONBe it a reserved room ora checked-in room, you can browse through their Reservations and make changes.When you right-click on a Reservation which has not been checked-in yet, you get differentoptions in a menu that opens up.Let us start with using menu options one by one.

CHECK-IN CARDA Check-in Card appears on screen.Click on “Hide Price” if you don’t want to show the Booking Price

CHECK-IN COMPLETE GROUP RESERVATIONTo check-in the whole Group Reservation, click on “Group Check In” in the menu.

CANCEL CHECK-INOnce a Reservation gets checked-in, an option to cancel it appears in the menu. If you want to cancel a Reservation just checked-in, right-click on it and select Cancel Check In from the menu.

UN-ASSIGNING THE RESERVATIONAn alert appears to seek your confirmation whether you wish to unassign this Reservation.Click on “Ok” to cancel check in and unassign the Reservation

The checked-in status of the room gets cancelled and it comes back to reserved status inanother room

ASSIGN A ROOMA Reservation can be assigned a specific room. Right-click on the Reservation and selectAssign form the menu, as shown below.

ROOM ASSIGNED TO THE RESERVATIONYou will notice that when you place mouse on the Reservation, (A) is mentioned along with name of the guest. This shows that the Reservation has been assigned Room No. 102.

If you had assigned a specific room to a Reservation, you can Un Assign it and assign that room to another guest.Right-click on the Reservation to be Un Assigned. Select “Un Assign” from the menu.

The system will automatically shift the Reservation to any other Room No. (according to itsavailability) of same Room Type.The above Reservation moves to Room No. 101.

TAKING PAYMENTPayment can be taken at any point of time - before Check-in or during advance booking,after Check-in or during the stay of the guest, during Check-out or post Check-out.Right-click on a Reservation and select Payments.

PAYMENTS SECTIONPayments section for this Reservation opens in a new tab, as shown below. As thisReservation has not been checked-in yet, there is no transaction in the Account Statement.You can take payment of the booking amount

PAY NOW OPTION

Select Mode of Payment and Pay Type, as shown below. Then click on “Pay Now”.

SPLITTING SINGLE/GROUP RESERVATIONTo split a Group Reservation, you need to split each Single Reservation in that group. By right-clicking on a Reservation on Front Desk, you can use Split Reservation option directly.Right-click on a Reservation to be split, as shown below. Select Split Reservation from the menu.

SPLITTING THE RESERVATIONSplitting the Reservation

CHANGE ROOMYou may choose to change the room by selecting new room from the dropdown.Change Room panel, Then click on “Change Room”. First room gets checked-out and the second room gets checked-in.

FOOD ORDER FROM TABLE OR ROOM(VIA DEVICE)

CHECKING-OUT A SINGLE RESERVATIONTo check-out a Single Reservation, right-click on it and select Check Out from the menu

STAR SEARCHING FOR CHECK IN AND CHECK OUT

SALES REPORT

Room 101 Room 102 Room 103 Room 1040

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2

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May

June

July

SALES REPORT

May June July

CHECK IN REPORT

CHECK OUT REPORT

HOUSE KEEPING

ASSIGNING TO HOUSEKEEPING Set a special remark and assign to an employee of housekeeping

OUR CLIENTS

• KPI Consultancy• Spy CAD Investigations• Asian Overseas Pvt. Ltd.• English Foundation School• IDS Pvt. Ltd. • Good Living Designs Pvt. Ltd. Many

More…

THANK YOU

We give the Best Price, Quality & Turn around Time.

We appreciate your business and look forward to working with you.

Contact Us:- Star Techno Hub®SCO 207, Second Floor, Satyam PlazaCivil Line, Gurgaon, Haryana – 122001Ph.: +91-124-4266769http://www.startechnohub.comEmail ID: info@startechnohub.com