starbucks and corporate social responsibility

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    Starbucks and Corporate Social

    responsibility

    Jin Qian, Xiao Tan,Ngoc Quynh Le

    Robert Szalay

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    Company's profile

    Total stores 16,706 ( 12/ 2009)

    8,850 Company-operated stores. 7,856 Licensed stores.

    Operating in more than 50 countries

    Operating income (2009)- $562 million

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    Products

    Coffee

    Handcrafted Beverages

    Merchandise

    Fresh Food

    Consumer Products

    Brand Portfolio

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    Starbucks Shared Planet

    Ethical sourcing

    Environmental stewardship

    Community involment

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    Achievements and initiatives

    2009

    81% of purchased coffee- C.A.F.E. practices

    Increase of FAIR Trade coffee by 100%

    Farmers loans $20 mil. by 2015

    Community service 1mil. hours by 2015

    Conservation International - 29 projects

    Reduction of energy and water consumption

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    Achievements and initiatives

    2009

    LEED certification for new stores in 2010

    Develop a recyclable cup solution by 2012

    Front-of-store recycling in stores by 2015

    Serve 25% of beverages in reusable serveware

    or tumblers by 2015

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    The Reality

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    The environmental Impact

    Starbucks makes charitable contributions through the StarbucksFoundation created in 1997

    In 1999, Starbucks started "Grounds for your Garden" to make their

    business more environmentally-friendly

    In 2004, Starbucks began reducing the size of their paper napkinsand store garbage bags

    In 2008, Starbucks was ranked #15 on the U.S. EnvironmentalProtection Agency's list of Top 25 Green Power Partners forpurchases of renewable energy

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    Improve the coffe farming condition and faire

    trade,as well as help the poverty

    Ethiopia

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    Engaging the Community through

    Community-based Projects The development project CARE International and Starbucks

    started in 2007 in Ethiopia in the Gewgew Dingete villages inWest Harrarghe, Ethiopia

    Provide farmers with better food, safe drinking water Community warehouse facilities were built,

    A haricot bean loan scheme and vegetable seed bank wereinitiated

    Farmers were trained in crop husbandry and marketing.

    These would thus help the farm become a more sustainablebusiness for each farmer in the village

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    Energy Conservation

    Starbucks has emphasized two issues that are

    preserving and developing energy efficiently,

    which it has impacted to climate change

    Starbucks tries to reduce its energy by

    cooperating with GE Company

    The LED lighting was installed 1,000 stores in

    U.S.A

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    WastedWater

    In October 2008, Starbucks was wasting 23.4million litres of water a day

    In June 2009, in response to concerns over itsexcessive water consumption, Starbucks re-evaluated its use of the dipper well system

    In September 2009, Starbucks successfullyimplemented a new water saving solution thatmeets government health standards.

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    Recycling & Reducing

    Waste In 2007, The 10% recycled paper cups used by

    Starbucks are not recyclable

    Starbucks gives customers a 10-cent discountwhen they bring their own reusable cup

    By 2009 reusable cups had been served over

    4.4 million more than 2008

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