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Learning Partner Online Welcome KitGlobal Learning Partner Organization
This online partner kit contains links to tools and programsdesigned to help you succeed in today’s markets. We encourage you to take advantage of these materials to grow your Cisco practice...
Start Here
2Main Menu
Before you start
Step 1. Partner with Cisco
Step 2. Promote your
Business with
Customers
Step 3. Course Delivery
Step 4. Get Support
Contact information
3Before you start
Ensure you and all employees in your company have a Cisco.com User ID (CCO user ID) Regardless of job role associate yourself and other employees to your company in Partner SelfService (PSS)
Follow us
Visit the Learning PartnerSecured Site* If you do not have access to the secured sites link, please create a case with PPS
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4Step 1. Partner with Cisco
Bookmark the Learning Partner Secured Site for important program policies docs, marketing
resources, important tools, etc.
Bookmark the Global Learning Partner Organization Website
Subscribe to monthly GLPO Partner Update Newsletters and Latest News Communication on program updates, product updates, new
courses, updated courses, events,
marketing, etc.
Ensure that your database is thoroughly cleaned and scrubbed in PSS to receive
important announcements
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5Step 2. Promote your Business to Customers
Download the Learning Partner logo to use in your
marketing materials (Marketing tab – marketing
assets)
Review the Cisco Partner Logo Usage Guidelines (Marketing tab – Branding material section)
Download the Learning Partner brochure, add
your company logo and use in your marketing
efforts (Marketing tab – Marketing assets section)
Download the Cisco Learning Credits brochure,
add your company logo and use in your marketing
communications and events (Marketing tab –
Marketing assets section)
Continue
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6Step 2. Promote your Business to Customers
Marketplace website - Through this online store, you
can order professionally designed files to be used in
your collateral items. You can incorporate your business
brand and highlight the relationship with Cisco as an
authorized Learning Partner
Upload your course offerings to the Cisco Learning Locator (Program management tab – course upload
section)
Access Cisco Certification and course marketingkits (Delivery tab)
Print additional Learning Partner certificates on the
Learning Partner Management System (LPMS)
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7Step 3. Course Delivery
Register your company with Metrics that Matter (Customer satisfaction tool)
Bookmark the Metrics that Matter Login
Get started with Metrics that Matter and by
downloading the Metrics that Matter QuickStart Guide
Continue
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8Step 3. Course Delivery
Encourage your instructors to sign up for access to
the CCSI Forum where they can share expertise,
exchange ideas, access information and resources,
gain support, and receive important announcements.
Download and review the Lab Reservation Policies
and Procedures Guidelines document (Delivery tab
- Cisco Learning Tabs)
Prepare and learn more about IT certifications and technology tracks
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Step 4. Get Support 9
Bookmark the Customer Service Central link
for the creation of cases and inquiries regarding
issues and tool support
Download the Partner Guide with key information
on Cisco Partner programs, tools and resources
Attend Cisco on Cisco Webinars to learn how
Cisco IT designs, deploys and manages
Cisco solutions
Bookmark the Cisco Training Resources landing page, including links to CLN, Cisco TV, Partner
education Connection (PEC), Technical Education
and more
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Contact information 10
GLPO DirectorRachel Forke [email protected]
DIRECT PARTNERSToon Van Geet [email protected] Alexander Savenkov [email protected] Mojica [email protected] Andres Carrasquilla [email protected] Kwek [email protected] Helena Polakova [email protected] Brugman [email protected] Kelly Lara [email protected] Momo Ishida [email protected]
OPERATIONSDarius Jones [email protected] Jesus Garcia Hernandez [email protected]
DISTRIBUTION Jodi Munro [email protected] Kelly Lara [email protected] Savenkov [email protected]
BUSINESS LEARNING PARTNERSDamian O´Sullivan [email protected] Kelly Lara [email protected]
MARKETING AND COMMUNICATIONSVeronica Tostado-Span [email protected]
SYSTEMS AND TOOLSSue Tu [email protected]
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