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    law.62 Legally prescribed

    alternatives to detention

    provide immigration

    ocials with clear

    options or irregular

    migrants and asylum

    seekers to remain inthe community while

    their migration case is

    being resolved, as seen

    in Box 2 New Zealand.

    The eectiveness o such laws

    relies on good implementation at

    the individual level. These laws

    can also include mechanisms

    to monitor the use o alternatives to ensure that

    any conditions or restrictions are applied in limited

    circumstances and only when necessary.

    Step 2.4.2 Screen and aSSeSS

    the individual caSe

    Screening and assessment o an individual subject to or

    at risk o immigration detention are important tools in

    reducing unnecessary detention.

    With individual assessment, authorities can identiyand assess levels o risk and vulnerability as well as the

    strengths and needs o each person. Such assessment

    enables authorities to make an inormed decision

    about the most appropriate way to manage

    and support the individual as they seek

    to resolve their migration status and to

    make case-by-case decisions about the

    need to detain or not, and under what

    circumstances. Cost savings can be achieved

    through such targeted approaches bylimiting unnecessary detention. It also

    provides a process by which authorities

    can ensure their decisions adhere to legal

    requirements and issues o duty o care,

    particularly in the case o individuals with complex

    needs. Examples o such assessment rameworks are

    seen in Canada,64 the United Kingdom65 and Hong

    Kong (Box 5).

    Screening and assessment o the individual case

    can include several actors. The sections below

    will describe our key areas o assessment that are

    currently considered as signicant or eective case

    management with migrants, seen in Figure 2.

    4.2.1 lg bgs

    It is o primary importance that detention is legally

    applied in each case to protect individuals rom

    arbitrary or wrongul detention. A process that screens

    individuals against international human rights laws and

    standards and national laws and policies regarding

    detention can reduce the likelihood o unlawuldetention and the costly litigation and public criticism

    that can entail. An assessment o legal obligations in

    each individual case can establish the lawulness o

    detention and identiy any legal requirements that

    must be ullled.

    Many countries have laws that outline mandatory

    actions in particular migration cases, including

    that certain vulnerable individuals, such as minors,

    cannot be detained. These will vary according to

    national law and, in some cases, regional agreements.

    States must be extremely careul that the right to

    be protected rom arbitrary detention will be upheld

    should any orm o mandatory detention

    be considered.66

    Some o the obligations imposed by law or

    established in policy that might be assessed at this

    stage include those that prevent the detention o

    particular groups o people, as seen with minors inFg 2: usg pp g ssss

    Legal

    obligations

    Identity, healthand security

    checks

    Vulnerability

    Individual

    case factors

    Individual

    screening and

    assessment:

    the United

    Kingdom, Hong

    Kong, the U.S.A.

    (in development),Canada

    Alternatives to

    detention in law,

    policy or practice:

    New Zealand,

    Venezuela, Japan,

    Switzerland,

    Lithuania,Denmark, Finland,

    Norway, Sweden,

    Austria, Germany,

    Canada

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    023

    Panama (Decree 03/2008) and Belgium (Box 13) and

    unaccompanied minors in Hungary (Box 3). This can

    include laws that prohibit the detention o:

    Citizens and residents with legal status

    Unaccompanied or separated minors

    Families with minors

    Vulnerable groups such as refugees, survivors of

    torture or human trackingLaw or policy may require that alternatives to

    detention are applied or shown to be inadequate in

    the individual case beore detention can be applied, as

    seen in Section 4.1.

    Finally, there may be laws or policies outlining the

    circumstances in which people who are already in

    detention must be released, as discussed in Section

    4.5.1 and seen in Box 17 Argentina. These can include:

    When a duty of care cannot be met within a

    detention environment

    When a maximum period of detention has been

    reached

    When a visa is issued or right to stay achieved

    Incorporating legal obligations into a screening

    and assessment process ensures that the decisions

    regarding detention are lawul, protecting both

    individuals and the state rom the harmul

    consequences o unlawul or arbitrary detention.

    4.2.2 h, s ks

    A central component o any screening and assessment

    process are standard government health, identity and

    security checks. These three assessments are vital

    or managing and regulating the entry and exit o

    people rom the territory. A number o countries have

    introduced streamlined identity, health and security

    checks to minimise the use or period o detentionduring these processes.

    h ks

    A medical assessment allows the government

    to check or any health issues, including communicable

    diseases such as tuberculosis.68 Health checks enable

    the government to identiy and treat key health

    issues and to protect public health. They can also

    be used to uphold the health o detained populations

    by ensuring contagious diseases are not introduced

    to detention centres (see Section 4.5.1) and to screen

    out or release seriously ill people rom detention.

    Health checks are sometimes used to limit any unair

    burden o migrants on national health care systems;

    however this must be exercised with caution to ensure

    that individuals who are seriously ill do not ace

    inhuman suering should they be denied medical

    attention or ace deportation without the prospect o

    Screen and assess the individual Assess the community setting Apply conditions if necessary

    Legal obligations Case management Individual undertakingsIdentity, health and security Legal advice MonitoringVulnerability Ability to meet basic needs SupervisionIndividual case factors Documentation Intensive case resolution Negative consequences

    Box 3.Legislation establishing that unaccompanied minors

    are not to be detained Hungary

    Section 56 of Act II of 2007 on the Admission and Rights

    of Residence of Third-Country Nationals establishes

    that unaccompanied minors cannot be detained for

    migration matters in Hungary. A shelter houses 1418

    year old minors who enter Hungary without an adult.67

    This project is run by a national non-governmental

    organisation and funded by the European Refugee

    Fund and the Hungarian government. At the time

    of interview, the shelter was housing 80 residents

    mostly from Afghanistan and Somalia. Bedrooms are

    shared between 24 residents. Facilities include lounge

    rooms; activities rooms with billiards, ping-pong and

    table soccer; sports hall; and classrooms for Hungarian

    language classes. The staff are highly committed to

    supporting the wellbeing of residents. Legal support

    is available through a specialist legal aid organisation.

    In partnership with another non-governmental

    organisation, the shelter has worked with one of

    the local schools to create appropriate education

    opportunities for this group of young people.

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    024

    appropriate medical care on return.69 Sweden

    oers health checks to asylum seekers on

    arrival but this is only mandatory i there

    are visible signs o illness that may impact

    public health.70

    i ksIdentity checks establish the key elements

    o a persons identity such as their name,

    country of origin, country of citizenship

    and date o birth. This is sometimes easily

    established when identity and travel

    documents, such as passports, concur with

    all other evidence. However, establishing

    identity can prove dicult i the person has

    been orced to fee a country o persecution

    without original documentation or i they

    are attempting to enter under an assumed

    name.71 This research cannot speak to these

    issues; however, the inability to provide

    documentation establishing identity should

    not lead to prolonged detention, which may render

    detention arbitrary. Many countries house asylum

    seekers in open accommodation centres while

    undertaking identity conrmation, including Sweden,

    Finland and Germany, while Canada directs

    its ocials to release individuals who are

    co-operating with eorts to establish theiridentity but whose identity cannot be

    established.72

    S ks

    A security check establishes that the

    individual concerned does not pose a

    threat to national security or public order. A

    history o participating in terrorist networks

    or human rights abuses may, among

    other things, preclude entry into the territory i it is

    considered an issue o national security or public

    order. Countries that include security concerns in

    risk assessments include the United Kingdom, the

    U.S.A. and Hong Kong (Box 5). Such checks should be

    undertaken as soon as possible and in a timely manner

    to ensure detention is not prolonged unnecessarily. As

    with identity checks, individuals who are co-operating

    with eorts to undertake a security check should not

    be orced to endure prolonged detention.

    Individuals who are considered a security

    risk through this process must have an

    opportunity to understand the basis o that

    assessment and have the chance to provide

    urther inormation to deend their claims

    beore an independent body with legaladvice. The assessment o risk associated

    with migrants who have completed a prison

    sentence is included as an issue o character

    in Section 4.2.4.

    4.2.3 vb

    An assessment o vulnerability can ensure

    a management program is sensitive to the

    particular needs o vulnerable individuals

    and incorporates appropriate support.

    Such an assessment can identiy those

    individuals who require additional support

    to meet their basic needs or undertake daily

    activities, as well as identiying those who

    require extra assistance to understand and negotiate

    migration procedures and to meet the conditions o

    their release. Vulnerable individuals may have fewer

    personal resources to enable them to cope with the

    detention environment and may be at

    higher risk o harm.73 In some countries it

    has been established that some vulnerablegroups should never be detained, as

    discussed in Sections 4.1 and 4.2.1. Vulnerable

    individuals are best protected rom the

    harms associated with detention through

    management in a community setting.

    Vulnerability assessments identify the

    ways in which an individuals position

    in society places them in an unequal

    relationship with others. Recent work

    on this concept ocuses on the contexts

    that create vulnerability by raming assessments

    around what people may be vulnerable to.74 However,

    most vulnerability assessments currently in use identiy

    certain categories o people as being vulnerable

    based on particular personal characteristics.75 For the

    purposes o this report we will discuss our areas that

    have traditionally been used to identiy vulnerable

    groups, as seen in Figure 3.

    Provision for

    release of othervulnerable

    individuals in l aw,

    policy or practice:

    Belgium, Malta,

    Canada, Indonesia,

    Sweden, New

    Zealand, Australia

    Children, including

    unaccompanied

    minors, not

    detained or a

    provision for

    release into an

    alternative inlaw, policy or

    practice: Belgium,

    Italy, Ireland,

    Philippines,

    Hungary, Hong

    Kong, Australia,

    Denmark,

    Netherlands, the

    United Kingdom,

    France, Panama,

    New Zealand

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    ag

    Vulnerability assessments should identify those

    individuals whose age places them in a position o

    vulnerability. Economic, political and personal power in

    society is oten dependent on age. Elderly people who

    are rail or no longer able to work are oten dependent

    on others to provide or their basic needs.

    76

    Similarly,

    children mostly rely on adults to provide or their basic

    needs. In addition, children are at a time o lie when

    they are developing their cognitive and emotional

    capacities and any impairment at this point in their

    development may impact on their uture capabilities.

    International convention protects children by directing

    authorities to pursue the best interest o the child.

    77

    Minors who are travelling alone, or who are not with

    their own amily, are particularly vulnerable during the

    migration process. Age assessments o minors should

    be undertaken only as a last resort with the childs

    consent by independent proessionals in a way that is

    culturally sensitive and gender appropriate. Children

    should be given the benet o the doubt when disputes

    over age arise.78 Examples responding to minors as a

    vulnerable group can be seen in Box 3 Hungary, Box

    5 Hong Kong, Box 4 Philippines and Box 13 Belgium.

    G / ds

    Gender, gender identity, sexual orientation and visible

    markers o diversity can create vulnerability in some

    contexts. Women at risk, nursing mothers and pregnantFg 3: assssg b

    Age

    Gender / Diversity

    Health

    Protectionneeds

    Elderly and children, particularly

    unaccompanied and separated minors

    Women at risk, nursing mothers and pregnant

    women; and those at risk due to sexual orientation

    or gender identity

    Physical and mental ill health or disability and

    psychosocial and welare actors

    Reugees, asylum seeker s, stateless persons,

    trafcked persons, survivors o torture and trauma

    and o sexual and gender-based violence

    Screen and assess the individual Assess the community setting Apply conditions if necessary

    Legal obligations Case management Individual undertakingsIdentity, health and security Legal advice MonitoringVulnerability Ability to meet basic needs SupervisionIndividual case factors Documentation Intensive case resolution Negative consequences

    Box 4.Releasing refugees, asylum seekers and vulnerable

    groups from detention Philippines

    The Philippines makes use of a recognisance release

    model by issuing documentation to undocumented

    asylum seekers.84 Under Section 47(b) of the

    Immigration Act of 1940, the President is authorisedFor humanitarian reasons, and when not opposed

    to the public interest, to admit aliens who are

    refugees for religious, political, or racial reasons,

    in such classes of cases and under such conditions

    as he may prescribe. In addition, Section 13 of the

    Department of Justice Department Order No. 94,

    series of 1998 states if the [refugee] applicant

    is under detention, the Commission may order

    the provisional release of the applicant under

    recognizance to a responsible member of the

    community.85

    This Department Order formalised the relationshipbetween the Department of Justice, UNHCR and

    non-governmental organisations. Through this

    relationship, an undocumented or unauthorized

    arrival in detention who seeks asylum may be

    released by order of the Department of Justice.

    In practice an asylum seeker is given a Certification

    of Status in coordination with the UNHCR. This

    document is sent to the Immigration Commissioner

    to complete and issue and provides the basis for the

    discretionary release of the asylum seeker.

    The only condition is that the asylum seeker agrees

    to follow the requirements of the refugee statusdetermination process.

    Further to this, children are generally not

    detained. Undocumented children located at the

    border are generally not detained, or if so are

    released as a matter of course following referral to

    the Department of Social Welfare and Development,

    who are delegated as the responsible guardians and

    provide social work, shelter and healthcare services.

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    women are likely to be more vulnerable in a detention

    setting. Sexual orientation and gender identity can

    also create vulnerability, particularly in a detention

    context.79 Identiying these issues during a vulnerability

    assessment can assist in ensuring management

    choices include a sae living environment, as seen in

    Box 13 Belgium.

    h

    Those with serious issues impacting on their

    health and wellbeing may be vulnerable during a

    migration status determination process (see Box 5

    Hong Kong and Box 12 Australia). Those with physical

    or mental health issues that compromise their

    independence may need assistance with daily care

    and with obtaining medical attention. Such assistance

    can meet duty o care obligations while also ensuring a

    persons ill health does not interere with their

    ability to meet the requirements o their placement

    in the community. For instance, someone who is

    suering rom a chronic illness may not be physically

    able to maintain regular reporting requirements

    despite a willingness to remain in contact with

    authorities.80 Additional psychosocial actors that

    impact wellbeing and create vulnerability include

    a serious breakdown in amily relationships, those

    experiencing violence or abuse or children with serious

    behavioural problems.81

    An assessment o health and wellbeing is particularly

    important in detention cases, as many detainees have

    limited access to appropriate medical care especially

    or serious or chronic conditions. In addition, detention

    may be a core contributing actor to the onset and/or

    deterioration o some health conditions, as discussed in

    Section 1.3.

    P s

    International human rights agreements highlight

    the responsibility o states to protect vulnerable

    individuals on their territory. Among others, these

    agreements protect children, asylum seekers and

    reugees, survivors o torture, victims o human

    tracking, women and stateless persons.82 Regional

    agreements in Latin America and Arica oer additional

    protection to migrants who have been orced to leave

    their country or legitimate reasons.83 In addition,

    those who have experienced torture, violence or

    trauma may be more vulnerable to the harmul eects

    o detention and at higher risk o re-traumatisation

    by being placed in a prison-like setting. Vulnerability

    assessments will identiy those individuals with

    protection needs and ensure they access asylum

    processes and are placed in an appropriateenvironment while their status is assessed. See Box 8

    Spain, Box 9 Sweden and Box 15 Hungary.

    4.2.4 i s fs

    There are a range o actors relating to the individual

    and their situation that may be relevant when

    considering what supports or extra conditions might

    be needed in order to manage them appropriately

    in a community setting. Some o the key areas to

    incorporate in this assessment include:

    Stage of migration process

    Anticipated length of time until case resolution

    Intended destination

    Family and community ties

    Character including compliance to date

    Belief in the process

    Sg f g pss

    It is important to understand what stage an

    individual has reached in the migration process

    in order to place them in an appropriate setting.People who are still awaiting a primary decision

    on their visa application are in very dierent

    circumstances to those who have been reused a visa

    at all levels and have no urther legal avenue to remain

    in the country.

    One area o consensus is that asylum seekers and

    irregular migrants rarely abscond while awaiting the

    outcome o a visa application, status determination or

    other lawul process, i in their destination country.86

    Statistics rom the United States Department o

    Justice show that over 85% o asylum seekers who

    were living independently in the community without

    restrictions on their reedom o movement appeared

    or their hearings with an Immigration Judge, without

    any extra conditions being imposed.87 Such results

    indicate monitoring or other conditions may not be

    necessary or many people who are still engaged in

    assessment procedures.

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    It is important to note that this actor does not

    determine compliance alone, as several countries

    have successul programs working with people

    in a community setting who are acing return or

    deportation, as seen in Box 12 Australia and Box 13

    Belgium. However, these programs take the stage o

    the migration process into account and make use oadditional supports and conditions to assist these

    individuals to work towards independent departure

    whenever possible.

    ap g f s s

    The anticipated length o time until a migration process

    is complete or until deportation can be achieved is also

    an important actor when considering alternatives to

    detention, as seen in Box 5 Hong Kong, Box 16 Australia

    and Box 17 Argentina. Detention cannot be justied

    when it is clear that a visa decision or deportation

    will not be not achievable in a reasonable amount

    o time, given that the likelihood o psychological

    harm escalates the longer someone is detained.88 In

    particular, persons who are stateless or who are acing

    deportation to a country which is in turmoil due to

    war, violent confict or natural disaster are particularly

    at risk o unnecessary or prolonged detention when

    alternatives are not made available to them.89

    i sExisting research and evidence rom the interviews

    suggest that asylum seekers and irregular migrants

    rarely abscond i they are in their destination country

    and awaiting the outcome o a visa application, status

    determination or other legal process.90 It stands to

    reason that absconding is unlikely while there is a

    real prospect o gaining legal status in a preerred

    destination, as remaining engaged in the process

    ensures the best chance o obtaining a visa or other

    legal grounds to remain.

    This actor has oten been based on whether the

    country itsel is categorised as a transit or destination

    country. However, it is more eective to establish

    whether that country is the intended destination o

    each particular individual. For instance, one study in

    the U.S.A. assessing compliance amongst a group o

    asylum seekers released rom detention ound that

    those individuals who had said Canada was their

    intended destination were least likely to appear at their

    immigration hearings. 91 The categorisation o the U.S.A.

    as a destination country was not o consequence

    to those individuals who were ocused on reaching

    Canada.

    F sMany migrants are driven by their commitment to their

    amily and this can shape their decisions and choices

    in particular ways. Families with young children are

    generally considered to be less likely to abscond,

    especially when engaged in social systems such as

    schooling,92 as are those individuals with amily in the

    community who provide an extra source o support

    and point o contact.93 Those who have let amily

    behind may risk working unlawully in order to provide

    nancial support to loved ones struggling overseas,

    even though this may compromise their migration

    status. Despite these concerns, many amilies comply

    with dicult restrictions or long periods in the hope

    that they will eventually be reunited in a sae country. 94

    Ties to the local community are also important

    when assessing the individual case.95 Indications

    that a person has ties with the local community can

    increase condence that the person will remain in the

    local area. Factors used to assess these ties include

    whether the person has close amily or relatives,

    strong social networks including membership in areligious organisation, a stable address, employment,

    an ongoing course o study or training and ownership

    o property or business. Length o time living in the

    community may also be an indicator in this respect.

    Notwithstanding the role o existing ties, eective

    ties can be established quickly or new arrivals who

    do not have amily or riends in the community but

    who become engaged with community or religious

    organisations through programs that provide support

    and/or case management on release.

    Family or community ties are oten assessed as

    part o a bond or guarantor program, or a supervision

    program, as discussed in Section 4.4. See also Box 5

    Hong Kong, Box 11 U.S.A. and Box 14 Canada.

    c g p

    As in the criminal justice setting, many countries

    rely on evidence o a persons character, including

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    their previous compliance with authorities, when

    considering the best option while a visa or status

    process is completed or while preparing or return or

    deportation. Past behaviour can be a good indicatoro uture choices and character assessments can help

    in establishing reasonable expectations. For instance,

    someone who has a history o co-operating with

    authorities may be reasonably expected to continue

    to behave in a trustworthy manner until evidence to

    the contrary arises. Evidence o previous co-operation

    with authorities may include complying with authorities

    while completing a community service or prison

    sentence. Individuals who have served a sentence or a

    non-violent crime should not be automatically excluded

    rom community placement options. Countries that

    make use o such assessments are able to identiy

    those individuals with a history o non-compliance and

    introduce more stringent conditions, such as those

    outlined in Section 4.4, to mitigate risk o absconding.

    It should be noted that irregular migration

    status in and o itsel does not indicate a likelihood

    o absconding. In addition, the use o raudulent

    documents when feeing persecution or other serious

    harm should not be considered an issue o character.

    Character assessments including previous

    compliance with conditions o release or departure areactors used to assess fight risk in, inter alia, Australia

    (Box 16); Canada; Hong Kong (Box 5); South Arica; the

    United Kingdom and the U.S.A.

    Bf pss

    As described in Section 3, evidence rom this research

    shows that asylum seekers and irregular migrants are

    more likely to accept and comply with a negative visa

    or status decision i they believe they have

    been through a air reugee status or visa

    determination process; they have been inormed

    and supported through the process; and they have

    explored all options to remain in the country legally.96

    In contrast, those individuals who believe their case has

    never been heard properly or who have elt that the

    process has been unair are more likely to appeal

    a negative decision or nd another avenue to remain in

    the country.97 An assessment o an individuals

    Screen and assess the individual Assess the community setting Apply conditions if necessary

    Legal obligations Case management Individual undertakingsIdentity, health and security Legal advice MonitoringVulnerability Ability to meet basic needs SupervisionIndividual case factors Documentation Intensive case resolution Negative consequences

    Box 5.Identifying individuals who do not need to be detained Hong Kong

    Authorities in Hong Kong SAR undertake screening

    and assessment of irregular migrants when

    considering detention.100 Current detention policy

    states that [i]n determining whether a person

    should be released or detained, the Director/

    Secretary will take into consideration all the

    relevant circumstances of the case, including:

    (i) whether the persons removal is going to be

    possible within a reasonable time;

    (ii) whether that person concerned constitutes a

    threat / security risk to the community;

    (iii) whether there is any risk of that persons

    absconding and/or (re)offending;

    (iv) whether that persons identity is resolved or

    satisfied to be genuine;

    (v) whether that person has close connection or

    fixed abode in Hong Kong; and

    (vi) whether there are other circumstances in favour

    of release.101

    After a short period of detention, most vulnerable

    individuals including asylum seekers and torture

    claimants 102 are released on their own recognisance,

    which may include conditions of self-surety and

    minimal reporting requirements. Asylum seekers

    and torture claimants are issued with recognisance

    papers documenting their status in the community.

    A government-funded project run by a non-

    government organisation arranges housing in the

    community as well as direct provision of food,

    clothing and medicine to these clients. Using a case

    management approach, workers assess each case

    on intake and develop an appropriate program

    of response in line with the resources available.

    Vulnerable clients, such as unaccompanied minors,

    are given priority and extra support as able. The

    program costs HK$109 per person per day and has a

    compliance rate of around 97%.103 Case workers are

    not responsible for compliance matters, although

    known breaches must be reported to authorities.

    Other non-governmental organisations in Hong

    Kong provide pro bonolegal advice and support

    services which strengthen this community context.

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    belie in the process will help identiy those who may

    require additional supports to achieve a sustainable

    case resolution.

    This issue is best addressed by ensuring proper and

    timely legal advice and case management throughout

    the process, as discussed in section 4.3. However,

    some people will not have aith in the bureaucraticprocess they have been through, such as i they know

    o a similar case that has been accepted rather than

    rejected98 or i they are acing serious threats to lie or

    liberty on return that all outside existing protection

    mechanisms.99 In these cases, it is particularly

    important that case workers and lawyers recognise

    these concerns by exploring all options to remain in

    the country legally. I no urther options remain, it may

    be necessary to explore alternative solutions, such

    as removal to a third country, to a dierent region o

    their country o origin or provision o more substantial

    repatriation support, that may assist the person to

    overcome their disbelie at a negative decision and

    avoid the trauma and orce involved in deportation. For

    more inormation on support while working towards

    removal, see section 4.4.4.

    Step 3.4.3 aSSeSS the community SettinG

    In order to best match an individual with an

    appropriate and eective program o response it is

    necessary to assess those actors in the community

    setting that can either support or undermine a persons

    ability to comply with immigration authorities. Such

    contextual actors, which are oten outside

    the control o the individual, may have a

    signicant impact on their ability to maintain

    their commitments with authorities.

    As noted in Section 3, asylum seekers and

    irregular migrants are more likely to accept

    and comply with a negative visa or status

    decision i they believe they have

    been through a air reugee status

    determination or visa determination

    process; i they have been inormed and

    supported through the process; and i they

    have explored all options to remain in the

    country legally. The community setting can contribute

    to this outcome i it contains appropriate supports

    and structures throughout the process. Such supports

    can ensure asylum seekers and irregular migrants

    understand the legal and bureaucratic processes they

    are involved in, the limited avenues to legal residency,

    all potential uture outcomes and the impact o non-compliance. The key aspects o a community setting

    that can contribute to these outcomes are:

    Case management

    Legal advice and interpretation

    Ability to meet basic needs

    Documentation

    These are some o the ways in which a community

    setting might mitigate concerns raised through

    a screening process. They are also areas that a

    government can have some control over. Authorities

    can choose to strengthen the community setting, such

    as by unding legal advice and case management,

    to reduce concerns about compliance with the

    immigration process. In addition, an accommodation

    program with case management and legal support is

    less expensive than keeping the individual detained or

    the same period, as discussed urther in Section 5.

    It is worth noting that immigration detention

    is usually experienced as an extreme injustice, as

    detainees eel they are treated like criminals despite

    believing they are innocent o any crime.104

    Thiseeling o injustice can saturate their experience o the

    assessment process and lead them to believe that

    their case has not been airly heard. This can make it

    dicult to work towards return or those who have

    been ound not to have protection needs. Deportation

    can be extremely dicult to achieve i the

    person does not want to comply, even with

    detained populations.105

    4.3.1 cs g

    A number o the most successul systems

    or programs identied during the research

    rely on case management to work towards

    case resolution while maintaining high levels

    o compliance with conditions o residency

    in the community and improved health and

    wellbeing. Case management centres on

    understanding and responding to the unique

    Case management

    for migration

    matters by

    government or by

    non-government

    organisation:

    Sweden, Australia,

    Canada, the

    Netherlands,

    Belgium, Spain,

    Hong Kong

    (Continued on p. 33.)