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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops Page 1 of 28 StockHolding | Information Technology Stock Holding Corporation of India Limited (StockHolding) RFP REFERENCE NUMBER: IT-03/2015-16 DATE: 07.09.2015 FOR ANNUAL MAINTENANCE CONTRACT OF BRANDED DESKTOPS Non- Refundable Price of RFP Document (NEFT/RTGS Only): Rs. 8,000/- (Indian Rupees Eight Thousand Only) through RTGS/NEFT to Bank Account of Stock Holding Corporation of India Limited. Interest free Earnest Money Deposit (EMD): Indian Rupees Rs. 200,000/- (Indian Rupees Two Lakhs Only) through RTGS/NEFT to Bank Account of Stock Holding Corporation of India Limited. The Earnest Money Deposit (EMD) will be forfeited in case the winning/successfully bidder fails to honor the requirements furnished in this RFP and/or fails to honor his commitment(s).

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Page 1: Stock Holding Corporation of India Limited (StockHolding)stockholding.com/notice/download/RFP for AMC of Branded Desktops.… · Stock Holding Corporation of India Limited (StockHolding)

Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 1 of 28 StockHolding | Information Technology

Stock Holding Corporation of India Limited

(StockHolding)

RFP REFERENCE NUMBER: IT-03/2015-16

DATE: 07.09.2015

FOR

ANNUAL MAINTENANCE CONTRACT OF BRANDED DESKTOPS

Non- Refundable Price of RFP Document (NEFT/RTGS Only): Rs. 8,000/- (Indian Rupees Eight

Thousand Only) through RTGS/NEFT to Bank Account of Stock Holding Corporation of India

Limited.

Interest free Earnest Money Deposit (EMD): Indian Rupees Rs. 200,000/- (Indian Rupees Two Lakhs Only) through RTGS/NEFT to Bank Account of Stock Holding Corporation of India Limited. The Earnest Money Deposit (EMD) will be forfeited in case the winning/successfully bidder fails to honor the requirements furnished in this RFP and/or fails to honor his commitment(s).

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 2 of 28 StockHolding | Information Technology

DISCLAIMER

The information contained in this Request for Proposal (RFP) document or information provided subsequently to bidder(s) or applicants whether verbally or in documentary form by or on behalf of Stock Holding Corporation of India Limited (StockHolding), is provided to the bidder(s) on the terms and conditions set out in this RFP document and all other terms and conditions subject to which such information is provided. This RFP document is not an agreement and is not an offer or invitation by StockHolding to any parties other than the applicants who are qualified to submit the bids (“bidders”). The purpose of this RFP is to provide the bidder(s) within formation to assist the formulation of their proposals. This RFP does not claim to contain all the information each bidder may require. Each bidder should conduct its own investigations and analysis and should check the accuracy, reliability and completeness of the information in this RFP and where necessary obtain independent advice. StockHolding makes no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of this RFP. StockHolding may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFP. RFP Document Details

Name of Organisation Stock Holding Corporation of India Limited

RFP Reference No. IT-03/2015-16

Requirement Comprehensive On-site Annual Maintenance Contract (AMC) of Branded Desktops

RFP Document Cost (Non-Refundable) Rs. 8,000.00 (INR) to be paid to Stock Holding Corporation of India Limited’s bank account through RTGS/NEFT by 14th September 2015 or before online submission of Technical Bid whichever is earlier

Interest free Earnest Money Deposit (EMD)

Rs. 200,000.00 (Indian Rupees) to be paid to Stock Holding Corporation of India Limited’s bank account through RTGS/NEFT by 14th September 2015 or before online submission of Technical Bid whichever is earlier

Stock Holding Corporation of India Limited’s bank account details for RTGS/NEFT of EMD and RFP Document fee by bidder(s)

Bank Account No.: 004103000033442 Bank: IDBI Bank (Nariman Point Branch) IFSC: IBKL0000004

Date of issue of RFP document 7th September 2015

Last date for submission of queries 10th September 2015 (only through email)

Start date for online submission of Technical bid

11th September 2015 from 10:00 hours

Last/End date for online submission of Technical bid document

15th September 2015 on/or before 17:00 hours

E-bidding to be facilitated by M/s e-Procurement Technologies Ltd.(ETL),

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 3 of 28 StockHolding | Information Technology

Ahmedabad, on behalf of Stock Holding Corporation of India Limited

Address for online submission of bids Bid must be submitted online on https://stockholding.auctiontiger.net

Email [email protected] Contact Details of M/s e-Procurement Technologies Ltd.(ETL), Ahmedabad

Ms. Manalee Madhu Phone: +91-79-40230802 Email: [email protected]

Date and time of online reverse Auction for commercial finalization

Will be intimated to only technically qualified bidders.

This bid document is not transferable

Submission of Proposal:

The response to this RFP will be submitted by way of two stage bidding process. The technical

proposal with the relevant information/documents/acceptance of all terms and conditions as

described in this RFP document will be submitted online through M/s e-Procurement Technologies

Ltd.(ETL), Ahmedabad, the outsourcing agency approved by Stock Holding Corporation of India Ltd

(SHCIL) for e-bidding on the website (https://stockholding.auctiontiger.net). If technically short-listed,

the vendor will have to participate in the online reverse auction which will be conducted by M/s e-

Procurement Technologies Ltd. (the Company selected by the SHCIL for conducting e-Procurement

reverse auction process). Short-listed vendors will be trained by e-Procurement Technologies Ltd.

for this purpose, and they will have to abide by the e-business rules in consultation with e-

Procurement Technologies Ltd.

The vendors will have to upload the duly signed and scanned RFP submission relevant document(s)

as part of technical bid. All Annexure Forms will have to be filled and submitted online. The

Technical Bid with relative documents must be submitted online.

The vendors are requested to note that they cannot make their online submission after the time

stipulated above and no extension of time will normally be permitted for submission of bid.

The bidders are requested to note that it is mandatory to have a valid digital certificate issued by any

of the valid certifying authority approved by Govt. of India to participate in the online bidding. The

bidders are requested to ensure that they have the same, well in advance or if any assistance is

required for the purpose, bidders can contact service provider (M/s e-Procurement Technologies

Ltd.).

Minimum requirement for e-bidding:

1. Computer/Laptop with internet connection

2. Operating system – Windows XP Service pack -3 / VISTA/ WINDOWS 7 or above

3. Digital certificate -Class II or III, Singing + Encryption.

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 4 of 28 StockHolding | Information Technology

Invitation for bids This “Invitation for bids” is for “On-site Comprehensive Annual Maintenance Contract of Branded Desktops” at StockHolding’s offices across PAN India” RFP Document Fee and EMD (at the time of submission of bid)

(a) Non-Refundable Fee for RFP document cost of Rs. 8,000/- (Indian Rupees Eight Thousand only) to be paid to Stock Holding Corporation of India Limited’s bank account through RTGS/NEFT by 14th September 2015 or before online submission of Technical Bid whichever is earlier

(b) Earnest Money Deposit (EMD) of Rs. 200,000/- (Indian Rupees Two Lakh only) to be paid to Stock Holding Corporation of India Limited’s bank account through RTGS/NEFT by 14th September 2015 or before online submission of Technical Bid whichever is earlier.

Due Diligence: The bidder is expected to examine all instructions, Forms, Terms, Conditions and Specifications in this RFP. Bids shall be deemed to have been made after careful study and examination of this RFP with full understanding of its Implications. The Bid should be precise, complete with all details required as per this RFP document. Failure to furnish all information required by this RFP or submission of Bid not as per RFP requirements will be at the bidder’s risk and may result in rejection of the bid and the decision of StockHolding in this regard will be final and conclusive and binding. Cost of Bidding: The bidder shall bear all costs associated with the preparation & submission of its bid and StockHolding will in no case be held responsible or liable for these costs, regardless of the conduct or outcome of the bidding process Contents of this RFP Document: The requirements, bidding procedure, general terms & conditions are prescribed in this RFP document with various sections

(A) Bids Preparation and Submission Details (B) Requirement, Scope of Service and Terms and Conditions (C) Format for Technical and Commercial Bids

Clarifications regarding RFP Document: Before bidding, the bidders are requested to carefully examine the RFP Document and the Terms

and Conditions specified therein, and if there appears to be any ambiguity, contradictions, gap(s) and/or discrepancy in the RFP Document, they should forthwith refer the matter to StockHolding for necessary clarifications.

A bidder requiring any clarification on this RFP may be obtained via email to [email protected]

StockHolding shall not be responsible for any external agency delays. StockHolding reserves the sole right for carrying out any amendments / modifications / changes in

the bidding process including any addendum to this entire RFP

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 5 of 28 StockHolding | Information Technology

At any time before the deadline for submission of bids / offers, StockHolding may, for any reason whatsoever, whether at its own initiative or in response to a clarification requested by bidders, modify this RFP Document.

All bidders who have received this RFP document shall be notified of the amendment by phone or e-mail, and all such amendment(s) shall be binding on them

StockHolding reserves the rights to extend the deadline for the submission of bids, if required. However, no request from the bidders for extending the deadline for submission of bids, shall be binding on StockHolding.

StockHolding reserves the right to amend / cancel / postpone / pre-pone the RFP without assigning any reasons

Validity of offer: The offer should remain valid for a period of at least 120 days from the date of submission Eligibility Criteria (Documents to be submitted online along with Technical Bid) Important Bidder should upload all supporting documents at the time of submitting technical bid, duly

signed and stamped on their company’s letter head.

S/N. Criteria Documents to be submitted by vendor

(bidder)

1 The vendor (bidder) should have registered office in India

Certificate of incorporation

2 The vendor (bidder) should have PAN India presence to service the branded desktops

A self-declaration by the bidder on letter head mentioning the location details

3 The vendor (bidder) should be authorized service partner for HP Desktops

A self-declaration by the bidder on letter head and letter from HP certifying the same.

4 The vendor (bidder) should have minimum Nine (9) years of experience for IT Services, Service Provider of branded desktops and System Integration

A self-declaration by the bidder on its company’s letter head

5 The vendor (bidder) should have executed at least Five (5) orders of AMC of branded desktops having multi-state locations. Each of the purchase orders should costing not less than Rs. 20 Lakhs (Indian Rupees) within the last three (3) years

Copy of purchase orders with contact details of customer and location details of AMC of desktops

6 The vendor (bidder) should have at least Three (3) clients preferably from financial sector having multi-state locations

Contact details of customer, address, contact person(s), telephone nos., e-mail address on company’s letter head

7 The vendor (bidder) should have minimum annual turnover of Rs. 30 Crore as and should be profitable in last three years

Audited and certified copies of balance sheet for the last 3 years, Letter mentioning Turnover and Profitability of last three years duly certified by Chartered Accountant

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 6 of 28 StockHolding | Information Technology

(A) BID PREPARATION AND SUBMISSION (Vendor (bidder) should submit One sealed envelope)

1. Technical Bid a. The vendor (bidder) will submit the Technical Bid online (Bids must be submitted online on

https://stockholding.auctiontiger.net) b. The vendor (bidder) should quote only in the format given (Technical Bid for Annual

Maintenance Contract of Branded Desktops) - refer ANNEXURE-I c. There should not be any hidden / conditional costs in the bids and in the event of their presence

in the bid, the bid is liable to be rejected. d. No indications pertaining to price or commercial terms should be made in the online Technical

Bid submission. If any price indications are made, then the bids may be rejected. e. No open ended / conditional bid shall be entertained and are liable for rejection.

2. Commercial Bid a. The vendor (bidder) will submit Commercial Bid online (Only technically qualified bidders) –

Reverse Auction.

b. The Commercial Bid should be should be as per the prescribed format - refer ANNEXURE-II

3. Submission of Bids a. The Technical Bid and Commercial Bid must be submitted online. Technical Bid and Commercial

Bid should be complete in all respects and contain all information asked for in this RFP document

b. Technical Bid should be complete in all respects and contain all information, documents with RFP Document Fee (non-refundable) of Rs.8,000/- and Interest free Earnest Money Deposit of Rs. 200,000/- asked for, except price information

c. The offer should be valid for a period of at least 120 days from the date of submission of bid d. The vendor (bidder) shall fulfill all statutory requirements as described by the law and

Government notices. The vendor (bidder) shall be solely responsible for any failure to fulfill the statutory obligations and shall indemnify StockHolding against all such liabilities, which are likely to arise out of the agency’s failure to fulfill such statutory obligations

e. The vendor (bidder) shall be solely responsible either for any injury, damage, accident to the workman employed by the vendor (bidder) for any loss or damage to the equipment/property in the areas of work as a result of negligence/carelessness of its deployed resources.

f. No request for any further extension of the above deadline shall be entertained. Delayed and/or incomplete bid shall not be considered.

g. All employees engaged by the vendor (bidder) shall be comprehensively insured for accidents and injuries by the vendor (bidder) at his/her/their cost

4. Evaluation of Bids StockHolding will evaluate the bid submitted by the bidders under this RFP. It is StockHolding’s discretion to decide at the relevant point of time. The eligibility bid submitted by the vendor (bidder) will be evaluated against the Eligibility criteria set forth in the RFP. The vendor (bidder) needs to comply with all the eligibility criteria mentioned in the RFP to be evaluated for evaluation. Non-compliance to any of the mentioned criteria would result in outright rejection of the bidder's proposal. The decision of StockHolding would be final and binding on all the bidders to this

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 7 of 28 StockHolding | Information Technology

document. StockHolding may accept or reject an offer without assigning any reason what so ever. The bidder is required to comply with the requirement mentioned in the RFP. Non-compliance to this may lead to disqualification of a bidder, which would be at the discretion of StockHolding.

a. Please note that all the information desired needs to be provided. Incomplete information may lead to non-consideration of the proposal.

b. Bid must be accompanied by Interest free Earnest Money Deposit (in the form of NEFT/RTGS) as specified in the Bid document should be as per prescribed format

c. The information provided by the bidders in response to this RFP document will become the property of StockHolding.

d. The Bids without the RFP Document Fee and Earnest Money Deposit will not be accepted and will be rejected outright.

(B) REQUIREMENT

Stock Holding Corporation of India Limited (StockHolding) intend to give Comprehensive On-site Annual Maintenance Contract of HCL and HP Brand Desktops including cables, connectors, switches till 31st December 2016 on PAN India basis on pro rate (pro rata) basis with Same Day / Next Day Response Time from the time of problem reported and 72 Hours Resolution Time from the time of problem reported including parts replacement Note: StockHolding reserves the right to alter, addendum or reduce or remove the bill of material required during the contract period with prior intimation to the vendor (bidder).

(1) On-site Annual Maintenance Contract for the branded Desktops: S/N. Product Description Quantity

(Nos.)

1

HCL Infiniti Pro BL3100 Desktops having configuration as follows: E8400 Processor (3.0 GHz, 6 MB L2 Cache, 1333 MHz FSB, INTEL Q45 Express Chipset, 2 GB DDR3 1333 MHz on 1 RAM upgradeable up to 8 GB on 4 DIMM slots, 320 GB SATA HDD, 7200 RPM 3.0Gb/s with Native Command Queuing, HCL 18.5” TFT Digital Color Monitor with TCO ’05 Certification, MPR II Compliant, HCL 104+14BUTN INT/MM USB KBD Vista BLK Keyboard, HCL 2 BTN optical USB Mouse with Scroll Mouse, 2 Bays (1 External, 1 Internal), 2 PCI, 1PCI-express*16, 1PCI-express*1 Slots, 6 USB Ports, 1 Serial Port, 1 Parallel Port, One each USB Ports for Keyboard and Mouse Port (minimum), Energy Saving Power Supply with minimum power consumption, Dasher cabinet with 6 USB, 2 in front, DMI 2.0 Compliance & Support, 16x DVD ROM with soft MPEG, 10/100/1000 Mbps Ethernet Network Adapter with remote booting facility, remote system installation, asset tracking, management and security compliance, remote wake on LAN. Windows 7 Professional preloaded OEM, Integrated Intel & OEM Preference.(Interface Ports), UL/CSA, FCC TCO 05,CCC,Energy Star, ISO and 1 DVI-D and one analog inputs, Height Adjustable, Tilt / Swivel / Range with Pivot Rotation

385

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

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2

HP Elite 8000 SFF Desktops with Back-to-Back Support with product OEM Hewlett Packard India Sales Private Limited (HP) having configuration as follows: Intel Core2Quad Q9500 2.83 GHz Processor, 6MB L2 Cache, 1333 Mhz FSB Intel Q45 Chipset, 4GB DDR3 1066MHz RAM (2*2GB) Upgradable upto 16GB(4*4GB), SATA DVD ROM, 320GB SATA Hard Disk Drive 7200 RPM, HP v185e 18.5” Widescreen LCD Monitor (Part Number: NJ712AA#ACJ), Intel Graphics Media Accelerator 4500 with 512MB Adapter, HP USB Standard JB Keyboard, HP USB Standard JB Optical BLK Mouse, Integrated 10/100 82567LM Gigabit / OEM EthernetBase-T Ethernet, Realtek ALC261 high definition audio codec (all ports are stereo port), 240W Standard Power Supply, 10*USB 2.0 1*Audio HeadPhone Jack 1*Microphone in 1*Audio In 1*Audio Out 1*Display Port 1*eSATA port (optional) 1*Parallel 1*PS/2 Keyboard 1*PS/2 Mouse 1*serial (RS232) 1*VGA Video 1*Low Profile PCI 1*Low Profile PCIex16 2*Low Profile PCIex1, 13.3 inch (W) x 14.9 in (D) x 3.95 in (H) and 7.6 Kg. in weight, Software : Trusted Platform Module 1.2, Stringent Security (via BIOS), SATA Port Disablement (via BIOS), Drive Lock, RAID configuration, HP ProtectTools Embedded Security Software, Serial/Parallel/USB port enable/disable (via BIOS), Optional USB port disable at factory (optional), Removable Media Write/Boot control, Power-On Password (via BIOS), Solenoid Hook Loc/Sensor support for chassis padlocks an cable lock devices

600

3

HP Elite 8000 SFF Desktops with Back-to-Back Support with product OEM Hewlett Packard India Sales Private Limited having above-mentioned configuration and without SATA DVD ROM

1400

Important Notice All the above desktops are configured with Windows7 Professional OEM/Pre-Installed 64-bit/32-bit OS. The quantity can be added or removed on pro-rate basis for the same model of desktops with above-mentioned configuration during the AMC period or at the time of awarding purchase order

(2) Location of branch offices for the desktops for the Annual Maintenance Contract (AMC) - As per ANNEXURE-III (The locations mentioned in ANNEXURE-III are subject to change during the AMC period or at the time of awarding purchase order. The successful bidder will have to provide support among PAN India basis including relocated or shifted desktops during the AMC period).

(3) Annual Maintenance Contract (AMC) Period : (a) For HCL branded Desktops (Qty. 385 Nos.) having AMC duration as follows:

1st October 2015 to 31st December 2016 (Qty. 250 Nos.) 1st January 2016 to 31st December 2016 (Qty. 135 Nos.)

(b) For HP branded Desktops (Qty. 2000 Nos.) having AMC duration as follows: 1st January 2016 to 31st December 2016

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

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(4) Scope of Work: (a) All branded desktops mentioned in this RFP document and/or its Annexures should be

maintained for trouble free performance for a period of entire annual maintenance contract between 10:00 a.m. to 06:00 p.m. with their region-wide support service contact numbers, escalation matrix (designation, contact numbers & emails)

(b) StockHolding will log telephonic and / or e-mail complaints and vendor (bidder) will provide docket or ticket for each of the problem(s) reported to them and subsequently provide status upon coordinating with their designated support & service centers, support authorities against each of the problem reported

(c) Vendor (bidder) will submit service report for each of the attended problem(s) with the signature of the user and stamp with status i.e. call completed / pending with remarks or dependencies during the AMC period

(d) Vendor (bidder) will provide support, service and resolution for each of the awarded AMC of desktops with scope include installation, re-installation, configuration, re-configuration, patching, fixing of operating system and application software. StockHolding will be responsible to provide license media for OS and application software(s).

(e) In case of hardware failure or replacement for HCL Brand Desktops vendor will provide same or equivalent or higher model of component(s) as replacement to the failed component(s) or part(s). In case of hardware failure or replacement for HP Brand Desktops vendor will provide same model as replacement (back-to-back support with HP) to the failed component(s) or part(s) with back-to-back support with Hewlett Packard India Sales Private Limited (HP). Vendor will submit letter from HP confirming the back-to-back support from HP. No payment will be made without the back-to-back AMC support from HP for the entire AMC period. Vendor (bidder) will provide advance replacement before taking faulty parts outside StockHolding premise(s).

(f) Vendor (bidder) will provide response within same or next day from the time of problem reporting (g) Vendor (bidder) will provide complete resolution within 72 hours from the time of problem

reporting including part repair / replacement including cables, connectors, On-Off/reset switches failing which applicable penalty will be levied by Stock Holding Corporation of India Limited. The applicable penalty will be recovered (deducted) from the respective payment(s)

(h) Vendor should stock necessary equipment(s) for service and resolution of problems for the awarded branded Desktops for AMC on PAN India on region-wise, Mumbai & Navi Mumbai offices or provide standby similar or equivalent or higher model of replacement before taking faulty part out of StockHolding premise(s)

(i) Vendor (bidder) will deploy their appropriate technical (skill-set) staff for maintaining desktops on PAN India basis and bear all the expenses to provide support, trouble-shooting, collecting and delivering the repaired / replaced components as part of resolution. StockHolding will not bear freight, labour charges or any other charges.

(j) Vendor (bidder) will do preventive-maintenance of each of the desktops on half yearly basis failing which applicable penalty will be levied by Stock Holding Corporation of India Limited.

(k) Vendor (bidder) is responsible to provide support and assist in re-installation / re-configuration for the shifted or relocated desktop(s). The shifting or relocation is responsibility of StockHolding and with prior intimation to vendor for re-installation / re-configuration if required

(l) Vendor (bidder) will appoint the trained & qualified workforce through their direct offices / authorized service channel partners to resolve the complaints

(m) In case the terms of the Scope of Work if violated in any manner, StockHolding reserves the right to terminate the AMC agreement immediately

(n) Vendor (bidder) hereby indemnify, protect and save StockHolding against all claims, losses, costs, damages, expenses, action suits and other proceedings, resulting from infringement of any patent, trademarks, copyrights etc. or such other statutory infringements in respect of all the

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equipment offered by the vendor. Any publicity by vendor (bidder) in which name of StockHolding is used should be done only with the explicit permission of StockHolding. Vendor (bidder) will sign Non-Disclosure Agreement and should be valid for the AMC period

(5) Payment:

(a) Quarterly payment to vendor (bidder) on submission of original invoice, service report, preventive maintenance report (if applicable) duly authorized by StockHolding branch official(s).

(b) Applicable penalty will / may be recovered from the respective payment(s). (c) Applicable TDS and/or Cess will be recovered (deducted) from the payment(s)

(6) Taxes & levies: (a) Applicable service tax or effective taxes payable extra as per Government notification is payable

at actual. (b) In case of tax exemption or lower TDS; vendor has to submit letter from Government Authority

for tax exemption or lower TDS (to be submitted along with each of the invoice(s)

(7) Penalty: (a) Penalty of minimum of Rs. 50/- per desktop per day subject to maximum of Rs. 250/- per

desktop per incidence may be levied for delay in response beyond response time mentioned in this RFP.

(b) Penalty of minimum of Rs. 50/- per desktop per day subject to maximum of Rs. 250/- per desktop per incidence may be levied for delay in resolution beyond resolution time

(8) Termination: (a) The agreement can be terminated with three months’ notice given by either party in writing. (b) Upon completion of the duration of this agreement or within 15 days of termination of agreement,

the vendor shall ensure proper handover to the StockHolding’s Official. (c) The final payment will not be released till the vendor complies with proper handover and only

after settling all pending issues within 15 days of termination of agreement.

(9) Extension: The agreement can be extended on satisfactory service rendered by vendor (bidder). This option will be at sole discretion of Stock Holding Corporation of India Limited as per terms and conditions mentioned in this RFP

(10) Force Majeure: The vendor (bidder) will not be held responsible for breach of executing any obligation or delay in executing any obligations during below given circumstances / conditions: (a) War, Riots, Strike, Fire, Flood, Earthquake, Storm, Epidemic breakout, Power failure, Theft

etc. (b) Any Governmental priorities (Necessary proof for validation viz. Govt. Gazette notifications,

Leading Newspaper reports, etc. should be made available) (c) Sabotage or omission of StockHolding

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(11) Dispute Resolution: In the event of any dispute arising out of or in connection with this Order, the parties shall use their best endeavor to resolve the same amicably AND if the dispute could not be settled amicably, the matter shall be settled in the court under Mumbai jurisdiction only. The final payment will be released only after the vendor (bidder) complies with above-mentioned clause

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ANNEXURE-I

Technical Bid Format

S/N. Description Details to be provided by bidder 1 Head office or Registered office in India 2 Service Network in North India 3 Service Network in East India 4 Service Network in West India 5 Service Network in South India 6 Service Network in Central India 7 Service Network in Mumbai

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ANNEXURE-II

Commercial Bid Format(s):

S/N. Description Unit Cost (Rs.)

Quantity (Nos.)

Total Cost (Rs.)

Annual Maintenance Contract of Branded Desktops vide RFP IT-03/2015-16 Dated 07-09-2015) for the following desktops

1 HCL Brand Desktops from 1st October 2015 to 31st December 2016

250

2 HCL Brand Desktops from 1st January 2016 to 31st December 2016

135

3 HP Brand Desktops WITH SATA DVD ROM having Back-to-Back support with HP from 1st January 2016 to 31st December 2016

600

4 HP Branded Desktops WITHOUT SATA DVD ROM having Back-to-Back support with HP from 1st January 2016 to 31st December 2016

1400

Total Cost

Note: Bidder must take care in filling price information in the Commercial Offer, to ensure that there are no typographical or arithmetic errors. All fields must be filled in correctly. Please note that any Commercial Offer, which is conditional and / or qualified or subjected to suggestions, will also be summarily rejected. This offer shall not contain any deviation in terms & conditions or any specifications, if so such an offer will also be summarily rejected.

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 14 of 28 StockHolding | Information Technology

Covering letter format

Date: _______ 2015 Offer Reference No.: _________________________ To, The Vice President - Information Technology Stock Holding Corporation of India Limited SHCIL House, Plot No. P-51, T.T.C. Industrial Area M.I.D.C., Mahape, Navi Mumbai PIN 400 710 Sub: Back-to-back support confirmation from product OEM Hewlett Packard India Sales Private

Limited for the covered HP brand desktops vide RFP Reference Number: IT-03/2015-16 Dated: 07-09-2015 till 31st December 2016 vide your Purchase Order Number Reference Number ____________________

Dear Sir,

With reference to above-mentioned subject we, the undersigned, offer on-site comprehensive annual maintenance contract of HCL and HP brand desktops in conformity with the said RFP in accordance with the schedule of prices indicated in the commercial offer and made part of this offer. We agree and abide by the terms of the RFP that we will not assign or sub-contract the assignment or any part thereof to any other person / firm. We confirm that we have not modified the RFP format published in any manner. Further, we confirm that we have not been blacklisted by Government of India or any Government bodies, stock exchanges (like NSE and BSE), depositories (like NSDL, CDSL), regulators (like SEBI, RBI) , any commercial Banks in India or Insurers. We agree to abide by this offer till 120 days from the date of opening of the commercial offer by the StockHolding and our offer shall remain binding upon us and may be accepted by StockHolding any time before the expiration of that period. We agree that until a formal contract is prepared and execute written acceptance thereof and shall constitute the StockHolding’s binding contract notify between us. We understand that StockHolding is not bound to accept the lowest or any offer. StockHolding may receive without assigning any reason whatsoever.

Dated this ______ day of _________ 2015 Signature: _________________________ (In the Capacity of :) _________________________ Duly authorized to sign the offer for and on behalf of Name: Contact No.: Email id:

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 15 of 28 StockHolding | Information Technology

Compliance Statement (To be submitted along with technical bid)

Subject: RFP for Annual Maintenance Contract of Branded Desktops

Ref: RFP IT-03/2015-16 Dated 07-09-2015

DECLARATION We understand that any deviations mentioned elsewhere in the bid will not be considered and

evaluated by the Stock Holding Corporation of India Limited. We also agree that the Stock Holding

Corporation of India Limited reserves its right to reject the bid, if the bid is not submitted in proper

format as per subject RFP.

Compliance Compliance Remarks / Deviations

(Yes / No)

Terms and Conditions

Scope of Work (If left blank it will be construed that there is no deviation from the specifications given above) Date Signature with seal

Name :

Designation :

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract (AMC) of Branded Desktops

Page 16 of 28 StockHolding | Information Technology

Details of the Bidder

Details filled in this form must be accompanied by sufficient documentary evidence, in order to facilitate StockHolding to verify the correctness of the information.

1) Name of Company:

2) Postal Address:

3) Telephone, Mobile and Fax Numbers:

4) Name and designation of the person authorized to make commitments to StockHolding

5) Email Address:

6) Website address of the Company:

7) Year of commencement of Business:

8) Sales Tax / VAT / CST Registration Number:

9) Service Tax Registration Number:

10) Authorized product partner / dealer:

11) Complete company name with address, contact person, Telephone No(s)., email address on which the Purchase Order should be placed if contract is awarded

Place:

Date: Signature of authorized official, designation and stamp

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Page 17 of 28 StockHolding | Information Technology

ANNEXURE-III

Location of branch offices for the desktops for the Annual Maintenance Contract

State Branch Office Address

Andhra

Pradesh

Guntur 2nd Floor, Raghu Mansion 4th Line, 1st Cross Road Brodipet,

Guntur PIN 522001

Andhra

Pradesh

Kakinada Door No. 5-1-61/1, Ayyappa Towers, 2nd Floor, Main Road,

Suryaroa Peta Kakinada PIN 533001

Andhra

Pradesh

Kurnool Plot No. A 10, 1st Floor, 40-383 Bhupal Residency, Park Road

Kurnool PIN 518001

Andhra

Pradesh

Nellore 16/1102, Ground Floor Moon Land Apartments, K V Agraharam,

Pogathota, Nellore PIN 524001

Andhra

Pradesh

Rajahmundry Door No.7-28-32, Second Floor T.Nagar, Jupudi Complex

Rajahmundhry PIN 533101

Andhra

Pradesh

Turupathy # 10, 1st Floor, Sridevi Complex Tilak Road, PIN 517501

Andhra

Pradesh

Vijayawada D.No. 27-14-47, Opp. Buckingham Post Office, Rajagopalachari

Street, Vijaywada PIN 520002

Andhra

Pradesh

Vishakhapatnam Door No 30-15-158, 2nd Floor, C-6, Pavan Enclave Daba Gardens,

Visakhapatnam PIN 530020

Assam Guwahati Blue Dart Complex, Maniram Dewan Lane, G.S. Road Ulubari,

Guwahati PIN 781007

Assam Jorhat K.D. Building, 1st Floor Rupahi Ali Garali PIN 785001

Assam Silchar N.N.Dutta Road, Near Gurudhuwara, Silchar PIN 788001

Assam Tinsukia Shyam Kunj Complex, Opp Hero Honda Showroom, Chirwapatty,

Tinsukia PIN 786125

Bihar Bhagalpur 2nd Floor, Angar Complex Patal Babu Road PIN 812001

Bihar Muzaffarpur Bank Road, Near Sutapatty, Shyam Mandir Marg PIN 842001

Bihar Patna 304-305 Ashiana Plaza Budh Marg, Patna PIN 800001

Chandigarh Chandigarh Second Floor, Sco 154-155, Sector 17 C PIN 160017

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Page 18 of 28 StockHolding | Information Technology

Chhattisgarh Bhilai Room No. 8 Second Floor, Chouhan Estate Supela, Bhilai (CG)

PIN 490020

Chhattisgarh Bilaspur Shop B 1, First Floor, Navin Plaza, Telipara, Bus Stand Road,

Bilaspur, Chattisgarh PIN 495001

Chhattisgarh Raipur 222-223 Rishabh Complex, M.G. Road, Raipur PIN 492001

Chhattisgarh Raipur-SRO DISTRICT REGISTRAR OFFICE RAIPUR / SUB REGISTRAR

OFFICE RAIPUR Ph. 0771-2426022

Goa Panaji 2nd Floor, Tamba Building Dr. Atmaram Borkar Road Panaji – Goa

PIN 403001

Gujarat Ahmedabad 304-306, Sears Towers, 3rd Floor, Patel Society, Gulbai Tekra,

Ahmedabad , 380006

Gujarat Ahmedabad-2 4th Floor Vrajprabha Complex, Opp Railway Crossing, Maninagar

(West), Ahmedabad PIN 380008

Gujarat Ahmedabad-

Ashram Road

106, 1st Floor, Sukh Sagar Complex Near Fortune Landmark Hotel,

Usmanpura, Ashram Road, Ahmedabad PIN 380013

Gujarat Ahmedabad-

Motera

2nd Floor, Shukan Mall Near Visat Petrol Pump, Motera, Sabarmati,

Ahmedabad PIN 380005

Gujarat Anand 204, Nathwani Chambers, Near Patel Market, Sardar Gunj, Anand,

Gujarat PIN 388001

Gujarat Bharuch 119/A, First Floor, Bluechip Complex Sevashram Road, Bharuch

PIN 392001

Gujarat Bhavnagar G-2 Vasundhara Complex, First Floor, Opp. Dakshinamurty School,

Waghawadi Road, Bhavnagar PIN 364002

Gujarat Gandhidham Office No. 206, Sindhu - Ii, Plot No. 302, Ward 12-B, Gandhidham

(Kutch), PIN 370201

Gujarat Gandhinagar Plot No. 447, 2nd Floor, Sector 16, Gandhinagar PIN 382016

Gujarat Jamnagar Shop No 6, 7 And 8, Madhav Darshan Complex, Opp. Cricket

Bunglow, Gurudwara Road, Jamnagar PIN 361003

Gujarat Junagadh 34, 35 Platinum Complex, Jayshree Talkies Road, Kalwa Chowk,

Junagadh PIN 362001

Gujarat Mehsana Om Complex, 2nd Floor, Radhanpur Crossroads, Near Petrol Pump

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Page 19 of 28 StockHolding | Information Technology

Mehsana PIN 384002

Gujarat Navsari Fisrt Floor, Nanu Vishnudham Kansarawad, Navsari PIN 396445

Gujarat Porbandar Purusharth, Ground Floor, Behind Aroon Photo Studio, M.G Road,

Porbandar PIN 360575

Gujarat Rajkot Shree Sadguru Complex, 1st Floor, Opp. Tirupati Petrol Pump,

Kalawad Road, Rajkot PIN 360007

Gujarat Rajkot-Sadar

Bazar

Orbit Complex, Ground Floor, Near Sadar Police Chowki, Sadar

Bazar, Rajkot PIN 360001

Gujarat Surat-Ring

Road

Shree Shyam Chambers, Opp. Sub Jail, Ring Road PIN 395002

Gujarat Surat-Adajan H-207, "Manthan", Nr. Gujarat Gas Circle, Above Central Bank Of

India, Adajan, Surat PIN 395009

Gujarat Vadodara-

Ellora Park

G-3, Siddhivinayak Complex, Near Bank Of India, Ellora Park,

Vadodara PIN 390023

Gujarat Vadodara-

Sayaji Gunj

305-308, Paradise Complex, 3rd Floor, Sayajigunj, Vadodara

PIN 390005

Gujarat Vadodara-

Warasia Ring

Road

FF 5, First Floor, Ananya Avenue, Near Motinagar Cross Road,

Warasia Ring Road PIN 390006

Gujarat Visnagar 48, Sukhnivas Complex Station Road Visnagar PIN 384315

Haryana Ambala 5502, Nicholson Road 1 St Floor, Opp. Nigar Cinema Surya Tower,

Ambala Cantt PIN 133001

Haryana Gurgaon Shop No. 251, Central Arcade, 1st Floor, Opposite To Sahara Mall,

Dlf Phase Ii, Gurgaon, Haryana PIN 122002

Haryana Karnal First Floor, 16, Mahila Ashram Complex, Behind Main Bus Stand,

Karnal PIN 132001

Haryana Panchkula Sco 64 Sector 11 Panchkula PIN 134109

Himachal

Pradesh

Shimla P.C. Chambers, Ridge, Ritz Cinema Road, Near Mall Road, Shimla,

PIN 171001

Himachal

Pradesh

Solan Platinum Mall, Ground Floor, South Enclave, Saproon Bye Pass,

Solan PIN 173211

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Jammu Jammu-Gandhi

Nagar

83 - A/D Extn Near Police Lines Gandhi Nagar, Jammu

PIN 180004

Jharkhand Bokaro C1-22c City Centre, Sector 4 Main Market, Bokaro Steel City

PIN 827004

Jharkhand Dhannbad 201, Shanti Bhavan, Bank More, Dhanbad

PIN 826001

Jharkhand Hazaribagh Above Central Bank Of India Bodam Bazar Malviya Marg

PIN 825301

Jharkhand Jamshedpur Shanti Niketan Bldg., 2nd Floor, I.S.B Shop Area, Bistupur Main

Road, Jamshedpur PIN 831001

Jharkhand Ranchi 5, Arjan Place, 3rd Floor, Main Road, Ranchi PIN 834001

Karnataka Bagalkot T.P No. 159/1a/8, Ward No. 10, Behind Kalburgi Hospital, Mahaveer

Road, Bagalkot PIN 587101

Karnataka Bangalore-J.C.

Road

Bangalore Stock Exchange Ltd., Stock Exchange Towers, 51, 1st

Cross, J.C. Road, Bangalore, PIN 560027

Karnataka Bangalore-

Jayanagr

Shop No.7, Ist Floor, #44, 33rd Cross, Jayanagar, 4th T Block,

Bangalore PIN 560011

Karnataka Bnagalore-

Koramangala

# 103, 1st Floor, Mig Khb Colony, 17 Th Main, 5th Block

Koramangala, Bangalore PIN 560034

Karnataka Malleswaram No.13 Vasant Milan, 1st Cross, Malleswaram, Bangalore,

PIN 560003

Karnataka Belgaum Basavakrupa 1, Club Road, Opp. Civil Hospital, Near Hansraj

Supermarket, Belgaum PIN 590002

Karnataka Bellary Door No. 342/1 A/1, Chiranjivi Nilaya, Shubha Mahal, Gandhi Nagar,

Bellary PIN 583101

Karnataka Davangere 1st Floor, Above Mahalakshmi Book Depot Akkamahadevi Road,

P.J.Extension, Davangere PIN 577002

Karnataka Dharwad Sri Ranga Towers, Ground Floor, Near Nttf, Ramnagar Cross,

P.B.Road, Dharwad PIN 580001

Karnataka Gulbarga G1 And G2, Shrusti Arcade Opp.St.Mary"S Chruch, Court Road Off

S B Temple Road, Gulbarga PIN 585102

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Page 21 of 28 StockHolding | Information Technology

Karnataka Hassan 1st Floor, Lakshmi Complex, Opp Bsnl Bhavan, B.M.Road, Hassan

PIN 573201

Karnataka Hubli 1st Floor, Varsha Complex, Next To Corporation Bank, Behind

Bhavani Arcade, Opp Basava Vana, Near Old Bus Stand, Hubli

PIN 580029

Karnataka Karkala Ground Floor, Tukaram Building, A S Road, Karkala

PIN 574104

Karnataka Kundapur Door No. 433/1/51, Near Manjunath Nursing Home, Mastikatte Main

Road, Kundapur PIN 576201

Karnataka Mangalore 2nd Floor, Manasa Towers, M G Road, Mangalore

PIN 575003

Karnataka Manipal 1st Floor, Trade Centre Near Syndicate Circle, Manipal

PIN 576104

Karnataka Mysore Lakshman Plaza, 442/3 & 4, 1st Floor, Near Ramaswami Circle,

Chamaraja Double Road, Mysore PIN 570024

Karnataka Raichur 59/A-1, Shreyansh Towers 1st Floor, Above Bank Of Maharastra

M.G Road, Raichur PIN 584101

Karnataka Shimoga 1st Floor, Sangappa Complex, Garden Area, 3rd Cross, Beside

State Bank Of Hyderabad, Shimoga PIN 577201

Karnataka Udupi (Udipi) Sriram Arcade, 3rd Floor, Opp.Head Post Office, Udupi

PIN 576101

Kerala Kannur 2nd Floor K.V.R. Towers, South Bazar Kannur PIN 670002

Kerala Kochi (Cochin) Ground Floor, Safeena Mansion Opp. Kanoos Theater, Ravipuram

Junction M G Road, Ernakulam PIN 682016

Kerala Kollam E-2-24/25 2nd Floor, Commercial Complex, East Block Bishop

Jerome Nagar, Chinnakada PIN 691001

Kerala Kottayam 2nd Floor, Korattiyil Complex Opp. Public Library, Shastri Road,

Kottayam PIN 686001

Kerala Kozhikode Metro Towers, 19/2084-B/20, 1st Floor, P.V. Swamy Road,

Chalappuram P.O., Calicut PIN 673002

Kerala Thiruvananthap Sowbhagya, T.C. 3/2730-2, Palace View Lane, Pattom Palace .P .O

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Page 22 of 28 StockHolding | Information Technology

uram Trivandrum PIN 695004

Kerala Thrissur Pooma Complex, 3rd Floor M G Road, Trichur

PIN 680001

Madhya

Pradesh

Bhopal First Floor, Alankar Complex Plot No 11, Zone-2, M. P. Nagar,

Bhopal PIN 462011

Madhya

Pradesh

Gwalior First Floor, Sharma Mansion Near Archie'S Gallery Old High Court

Road, Gwalior PIN 474001

Madhya

Pradesh

Indore 220-221, Dm Tower Race Course Road, Indore M.P.

PIN 452003

Madhya

Pradesh

Jabalpur 7 Ankita Complex, 2nd Floor, Opp. Prabhu Vandana Talkies, Civic

Center, Jabalpur PIN 482001

Madhya

Pradesh

Satna Shop No. 1, First Floor K. B. Complex Seemariya Chowk, Rewa

Road Satna PIN 485001

Madhya

Pradesh

Ujjain Office Number 4, 1st Floor, Siddhi Vinayak Trade Centre, Opposite

To Shaheed Park, Freeganj, Ujjain PIN 456001

Maharashtra Amravati Block No 82, Glushan Market Mofussil Plots, Near Panchasheel

Talkies, Bjaistambh Chowk PIN 444601

Maharashtra Aurangabad Ragbhir Chambers, Above Idbi Bank, 1st Floor, Vidya Nagar, Jalna

Road, Auragabad PIN 431005

Maharashtra Chandrapur 2nd Flr Raghuvanshi Complex Near Azad Garden Main Road PIN

442702

Maharashtra Ichalkaranji 545/1 Murgunde Building Shahu Corner Road Near Sakharape

Hospital, Ichalkaranji PIN 416115

Maharashtra Jalgaon C/O Shree Mahavir Sahakari Bank Ltd. 92, Navi Peth, Next To L I C

Office Jalgaon PIN 425 001

Maharashtra Kolhapur Ayodhya Towers, 4th Floor, 511 Kh, E - Ward, Near Dabolkar

Corner, Station Road, Kolhapur PIN 416001

Maharashtra Mumbai-

Andheri

Shop No. 4, Parsian Apartments, V.P. Road Next To Zorostrian Co-

Op. Bank Ltd. Off S. V. Road, Andher(West) PIN 400058

Maharashtra Mumbai-

Borivali

Shop - No - 10, Ground Floor, Madhumilan Co-Op Housing Society,

Mangal Kunj, S.V.Road, Borivali - West, PIN 400 092

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Maharashtra Mumbai-

Chembur

Basaveshwar Bhavan, Basaveshwar Chowk D K Sandhu Marg,

Opp. Malhar Restaurant, Chembur, PIN 400 071

Maharashtra Mumbai-Dadar Neelkanth Niwas, Ground Floor Purandare Park Society, 169/C Dr.

Ambedkar Road, Dadar T. T. PIN 400014

Maharashtra Mumbai-

Dombivli

Office No. 6, 1st Floor, Shri Suyash Chs, Near Madhuban Talkies,

Ursekarwadi, Dombivli East PIN 421201

Maharashtra Mumbai-Fort

Bank Street

Uti Building 12/14 Bank Street, Cross Lane, Fort, Mumbai

PIN 400 023

Maharashtra Mumbai-

Ghatkopar

Shop No. 2/3, Ground Floor Vishwa Nagar Co. Hsg. Soc.,

Ghatkopar(E), Mumbai PIN 400077

Maharashtra Mumbai-

Goregaon

G-2 Unique Towers Floor, Ground Floor, Gaiwadi Indl. Estate, Near

Kamats Club, Off S V Road, Goregaon(W), PIN 400062

Maharashtra Mumbai-Kalyan Gala No. 110, Vasant Vihar Complex, Chandulal Joshi Compound,

Opp. Railway Staion, Kalyan (West) PIN 421301

Maharashtra Mumbai-

Mahalakshmi

Rewa Apartments, B - Wing, Near Bank Of India, Opp. Cadbury

House, Bhulabhai Desai Rd., Mahalaxmi, Mumbai PIN 400 026

Maharashtra Mumbai-

Mulund

Shop No.2, Koteshwar Apartments Rhb Road, Near Icici Bank Opp.

Shamrao Vittal Bank, Mulund - West, Mumbai PIN 400080

Maharashtra Mumbai-Parel Shop No 8, Bayside Arcade, Dr Babasaheb Ambedkar Rd, Opp

Bharat Mata Cinema, Parel, Mumbai PIN 400012

Maharashtra Mumbai-Parel

Centre Point

301, Centre Point, Dr. Babasaheb Ambedkar Road, Parel, Opp.

Bharat Mata Talkies, Mumbai PIN 400 012

Maharashtra Mahape SHCIL House, Plot No. P-51, T.T.C. Industrial Area, M.I.D.C.,

Mahape, Kalyan-Shil Road, Navi Mumbai PIN 400 710

Maharashtra Mumbai-

Nariman Point

Raheja Chambers, Office Number 15, Ground Floor, Nariman Point,

Mumbai PIN 400021

Maharashtra Mumbai-Thane Shop No 5, Laxmi Niwas Chs, Vishnu Nagar, Opp Thane Bharat

Sahakari Bank Naupada, Thane West PIN 400602

Maharashtra Mumbai-

Vikhroli

25 Hazari Baug, Ground Floor, Station Road, Vikhroli West, Mumbai

PIN 400083

Maharashtra Mumbai-Vile 104, Shyam Kamal A Opp Vile Parle Station Vile Parle(E), Mumbai

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Parle PIN 400 057

Maharashtra Nagpur-

Dhantoli

3rd Floor, Saraf Court, Opp. Yeshwant Stadium, Dhantoli, Nagpur

PIN 440012

Maharashtra Nagpur-2 1st Floor, Vishnu Complex Opp. Rahate Hospital, C A Road Nagpur

PIN 440008

Maharashtra Nanded 2nd Floor, Ramashish Bldg Above Icici Bank, Vip Road Nanded

Maharashtra Nashik F8, 1st Floor, Suyojit Sankul, Adj. To Rajiv Gandhi Bhavan(Nmc),

Saharanpur Road, Nasik PIN 422002

Maharashtra Navi Mumbai-

Vashi

12, Thakkar Tower, Ground Floor Near Uti Institute Of Capital

Markets, Sector 17, Vashi, Navi Mumbai PIN 400 703

Maharashtra Pune Sneh Leela Complex, 1st Floor, Apte Road, Deccan Gymkhana,

Pune PIN 411004

Maharashtra Pune-

Chinchwad

217/218 Kohinoor Archade Secter No. 24, Nigdi Bombay Poona

Road, Pune PIN 411044

Maharashtra Pune-Agarkar

Nagar

5/33 Agarkar Nagar, Ground Floor, Boat Club Road, Near Alankar

Theatre, Pune PIN 411001

Maharashtra Sangli Gomtesh Padmavati 111/112 Mahaveer Nagar Sangli

PIN 416416

Maharashtra Yawatmal Shop No. 18, 19, 20, 21 1st Floor Super Bazaar, Sbi Square

Yawatmal PIN 445001

New Delhi Delhi- Bahadur

Shah Zafar

Marg

Milap Bldg., Gr. Flr., Bahadur Shah Zafar Marg, New Delhi PIN

110002

New Delhi Delhi-Bhikaji

Cama Place

Gr. Flr., Shop # Gf-13, Bldg No. 3, Ansal Chambers - I, Bikaji Cama

Place, New Delhi PIN 110066

New Delhi Delhi-Janakpuri 103, 1st Floor, Suneja Tower-1, Janakpuri District Centre, Janakpuri,

New Delhi PIN 110058

New Delhi Delhi-Janpath 68/2 (Above Mehrasons Jewellers), Janpath, New Delhi

PIN 110001

New Delhi Delhi-Nehru

Place

2nd Floor, 3, Vardhman Trade Center, Dda Complex, Nehru Place,

New Delhi PIN 110019

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New Delhi Delhi-

Pitampura

504, 5th Floor, B-08, Gditl, Netaji Subash Place, Pitampura, Delhi

PIN 110034

New Delhi East Delhi 401, Fourth Floor, Ashish Corporate Tower Community Centre,

Karkardooma, Vikas Marg, New Delhi PIN 110092

Orissa Bhubaneswar 101, First Floor, Tkr Business Center Plot No. 2132/4711(Above Icici

Bank) Vivekand Marg, P.O. Old Town, Bhubaneswar PIN 751002

Orissa Cuttack Cuttack 1st Floor, Plot No-3027/3401 Opp-Kedarson, Dolamundai

PIN 753001

Orissa Rourkela Plot No 307/2050 Behind Pani Market Complex Udit Nagar,

Rourkela PIN 769012

Punjab Amritsar 33-34, Deep Complex, Court Road, Opp. Doaba Automobiles,

Amritsar PIN 143001

Punjab Bhatinda Mc.4373, 1st Floor, Opp. Indian Overseas Bank, Kikar Bazar,

Bhatinda PIN 151005

Punjab Jalandhar Sco-33, Multani Towers, 1st Floor, Opp Tehsil Complex, Puda

Complex, Ladowali Road, Jalandhar PIN 144001

Punjab Ludhiana Cabin No. 501, 5th Floor, Sco 18, Feroze Gandhi Market, Ludhiana

PIN 141001

Punjab Moga Nifd Campus, 531/9, New Town, Opp D.M. College Moga

PIN 142001

Punjab Mohali S.C.F 33, First Floor, Phase 5, Mohali PIN 160059

Punjab Patiala Shop No. 6 & 7, Leela Bhawan Market Patiala PIN 147001

Punjab Phagwara S-31, 1st Floor Hargobind Nagar Market Phagwara, Punjab

Rajasthan Ajmer 3rd Floor Krishana, Opp. City Power House Jaipur Road Ajmer PIN

305001

Rajasthan Alwar 1st Floor, Vijaya Complex 43, Lajpat Nagar Alwar PIN 301 001

Rajasthan Bikaner Opp. Drm House Near Railway Stadium Bikaner PIN 334 001

Rajasthan Jaipur-Church

Road

Sangam Tower, 2nd Floor Office No. 213, Church Road, Jaipur PIN

302001

Rajasthan Jaipur-S.E. Jaipur Stock Exchange Complex, Stock Exchange Bldg. Room #

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Complex 291, Jawaharlal Nehru Marg, Malviya Nagar, Jaipur PIN 302017

Rajasthan Jodhpur 1st Floor, Gulab Bhavan Chopasni Rd., Near Kankariya Bldg.

Jodhpur PIN 342003

Rajasthan Kota Mewara Plaza, 344, Shopping Centre Rawat Bhata-Guman Pura

Road Kota PIN 324 007

Rajasthan Sriganganagar 21 A, Bhardwaj Bhavan 1st Floor, Ravindrapath Sriganganagar PIN

335001

Rajasthan Udaipur 101 Anand Plaza, Nr. Ayad Bridge University Road Udaipur PIN 313

001

Tamilnadu Chennai-Adyar Gokul Arcade, 1st Floor 2, Sardar Patel Road, Adyar (Near Adyar

Signal Stop), Chennai PIN 600020

Tamilnadu Chennai-Anna

Nagar

Old No. W-101, New No. 46 And 48 Second Avenue, Annanagar

Chennai PIN 600040

Tamilnadu Chennai-Moore

Street

Justice Basheer Ahmed Sayeed Bldg, 3rd Flr, 45, Moore Street,

Second Line Beach, Chennai PIN 600001

Tamilnadu Chennai-

Mylapore

Shop No 1b, 4/180 Tnhb Complex, Luz Corner, Mylapore, Chennai

PIN 600004

Tamilnadu Chennai-Porur Arut Jothi Towers, 1st Floor, No.2 And 9, Shakthi Nagar, Mount

Ponnamalle High Rode, Porur, Chennai PIN 600116

Tamilnadu Chennai-

T.Nagar

202, 2nd Floor, Challa Mall Complex, 11/11/A, Sir Theagaraya

Road, T Nagar Chennai PIN 600017

Tamilnadu Chennai-

Tambaram

Branch Shop No 8 And 9, First Floor, 68/22 A, Kakkan Street,

Tambaram West, Chennai PIN 600045

Tamilnadu Coimbatore A - 108, 1st Floor, Raheja Center, 1073/ 74 Avinashi Road,

Coimbatore PIN 641018

Tamilnadu Erode 110/4, 1st Floor, R.K.Samy Bldg, Sathy Road, Near Bus Stand,

Erode PIN 638003

Tamilnadu Karaikudi A.C.A Complex, First Floor, Door No 30/1c, Sekkalai Road,

Karaikudi PIN 630001

Tamilnadu Karur 128 A, Vanitha Towers First Floor, Covai Road, Karur

PIN 639002

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Tamilnadu Madurai C-1, 3rd Floor,, A.R. Plaza 16-17 North Veli Street, Madurai PIN

625001

Tamilnadu Pondicherry 1st Floor, 201 Mission Street, Above Bharat Overseas Bank,

Pondicherry PIN 605001

Tamilnadu Salem Shop No 5/ 1, First Floor, Sri Lakshmi Complex, No 76, Cherry

Road, Opp To Government Arts College Salem PIN 636007

Tamilnadu Trichy A-1, Srishti Court, Ground Floor, Opp Rockfort School Salai Road,

Trichy PIN 620003

Tamilnadu Tuticorin Anbu Medical Complex, 285/8d, 1st Floor, W.G.C Road, Tuticorin

PIN 628002

Telangana Hyderabad-

Ameerpet

G6- G10, East Block Swarana Jayanthi Commercial Complex,

Beside Huda Maitrivanam, Ameerpet, Hyderabad 38 PIN 500038

Telangana Hyderabad-

Dilsukhnagar

Shop No.7 And 8, 2nd Floor Annapurna Complex, House No.17-

85/C/106 PIN 500060

Telangana Hyderabad-

Himayatnagar

3-6-269, G-6 And 7, Ground Floor Opp Telugu Academy, Himayath

Nagar Hyderabad PIN 500 029

Telangana Hyderabad-

Kukatpally

Plot No-138, Kalyani Sri Sai Niketan Behind Margadarsi Chit Fund

Ltd Bhagyanagar Colony, Opp. K P H B, Hyderabad PIN 500072

Telangana Nizamabad Block E, 1st Floor, Kavita Complex, Go Down Road Nizamabad

PIN 503001

Telangana Secunderabad Bhuvana Towers G9 To G10, Ground Floor, Near Manju Theatre S

D Road, Secunderabad PIN 500003

Telangana Warangal Shop No. 16, 1st Floor H No 5-9-36, 37 Lashkar Bazar Hanamkonda

Main Road, Warangal PIN 506001

Tripura Agartala First Floor, 88, Motor Stand Road Opp. Petrol Pump P.O. Agartala

PIN 799001

Uttar Pradesh Agra 6, Awagarh House, M.G. Road, Civil Lines, Agra PIN 282001

Uttar Pradesh Allahabad G-4, L.D.A. Center, Ground Floor, 2, Sardar Patel Marg, Civil Lines

Allahabad PIN 211001

Uttar Pradesh Ghaziabad 118/3, 1st Floor, Beside Opulent Mall Above Idbi Bank, Model Town

East G.T. Road, Ghaziabad PIN 201001

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Uttar Pradesh Gorakhpur Office No. 16, 17, 18, Iii Floor The Mall, Cross Road, Bank Road,

Gorakhpur PIN 273001

Uttar

Pradesh

Gorakhpur-

SRO

COLLECTRATE PARISHAR NIBANDHAN BHAWAN, 1ST FLOOR

Ph. 0551-2205955/6

Uttar Pradesh Kanpur Ground Floor Krishna Towers 15/63 Civil Lines, Kanpur PIN 208001

Uttar Pradesh Lucknow-

Ashok Marg

36/15, First Floor, Above India Bulls, Saprumarg, Opp. Rohit

Bhawan, Lucknow PIN 226001

Uttar Pradesh Meerut T-306, 3rd Floor, Ganga Plaza, Begum Bridge Road, Meerut

PIN 250002

Uttar Pradesh Mughalsarai 3rd Floor 952, G. T Road, Subash Nagar Near Subash Park, Mugal

Sarai, Chandauli PIN 232101

Uttar Pradesh Noida P-5, 206, Ocean Plaza, Sector -18 Noida PIN 201 301

Uttar Pradesh Varanasi D-58/2, 4th Floor, Kuber Complex, Rath Yatra, Varanasi PIN 221010

Uttar Pradesh Varanasi-

Kamachha

Hashmi Complex, S 2 /639 -18 Near J.P. Mehta Inter College, Club

Road, Kachahari, Varanasi PIN 221002

Uttarakhand Dehradun 59/3, First Floor, Rajpur Road, Above Idbi Bank, Dehradun

PIN 248001

Uttarakhand Haldwani L-2, Durga City Centre, Bhotia Parao, Nainital Road, Haldwani, Dist.

Nainital PIN 263139

Uttarakhand Haridwar Ground Floor, Royal Plaza Chandra Acharya Chowk, Ranipur Mor

PIN 249407

West Bengal Haldia Akash Ganga Commercial Complex, Unit No. 3/17 3rd Floor,

Durgacheck Haldia, Dist. – Midnapore PIN 721602

West Bengal Kolkatta-Lal

Bazaar Street

RNM House, 3rd Floor 3b Lal Bazar Street, Kolkata

PIN 700001

West Bengal Kolkatta-Park

Street

A.G. Towers, 6th Floor, 125/1 Park Street, Kolkata, PIN 700017

West Bengal Naihati Surya Kiran Apartment, Ground Floor, 212, R B C Road Post

Naihati, Dist 24 Parganas (North) PIN 743165