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Page 1: Study on hcl
Page 2: Study on hcl

What’s inside?

Sl no

Contents Page No

1 About HCL 3

2 Fast facts of HCL 4

3 Milestones of HCL 5

4 Phases of HCL 6

5 Partnership Engagements 7

6 Joint venture details 8

7 Strategic alliances 9

8 Strategic Acquisitions and Acquisitions Details 10-14

9 Snap shot of HCL 15

10 HCL business Model 16

11 HCL Info system 17

12 Latest updates of HCL 18

13 Technology that touches lives (social work of HCL) 19-20

14 The Shiv Nadar Foundation HCL 21-22

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ABOUT “HCL”

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.3 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Info systems (www.hclinfosystems.in) The 35 year old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 93,000 professionals of diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

Corporate Governance at HCL

HCL believes that strong corporate governance practices should be integral to all activities of its Group Companies to ensure efficient conduct of the affairs of the Companies, while upholding the core values of transparency, integrity, honesty, and accountability. The annual “Directions” meet where the CEO of HCL Technologies interacts with all employees and arrive at the strategic direction the company needs to take, and the HCL Global Meet where its customers, investors, analysts all interact together in a free flowing discussion, are just two examples of how transparency has become a part of the HCL Enterprise culture.

The HCL corporate governance practices have matured over the 32 year journey of the Enterprise; and are in compliance with the requirement of the revised guidelines on corporate governance stipulated in Clause 49 of the Listing Agreement with the Stock Exchanges.

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Fast Facts Of HCL

Company Name HCL Technologies Ltd.Company Type Global IT CompanyService Areas Software, Infrastructure and BPODate of Establishment November 12, 1991Chairman and Chief Strategy Officer

Shiv Nadar

Vice-Chairman Vineet NayarPresident & CEO Anant GuptaEmployee Strength 87,196 on 30th September 2013.Offices Offices in 31 countriesGeographies USA, Europe, Asia Pacific and JapanConsolidated Revenues US$ 4.8 bn as on 30th September, 2013

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Milestones of “HCL”

1) In 1977 HCL gets disturbance alliance with Toshiba for copiers and notebooks 2) Developed the first indigenous micro-computer at the same time as Apple and 3 years before IBM's PC – in

1978. This micro-computer virtually gave birth to the Indian computer industry.3) In the year 1983 HCL indigenously develops an RDBMS a networking operating system and client server

architecture 4) HCL becomes the India’s largest IT company in the year 19865) HCL's in-depth knowledge of UNIX led to the development of a fine grained multi-processor Unix in 1988,

three years ahead of Sun and HP.6) In 1990 data quest marks HCL as No 1 among top 10 computer giants 7) In 1991 HCL and HP’s joint venture develops multi processor for HP and heralds 8) In 1994 HCL takes distribution alliance with Ericson switches and nokia cell phones 9) In 1997 HCL’s R&D spun off as HCL technology and marks advent into software

services 10) In 2000 HCL won large contract from Banker trust, KLA TENCOR, CISCO, G Tec, NEC 11) HCL BPO Joint venture with deutsche bank acquiring British telecom’s Apollo contract

center in Belfast northern Ireland 12) In 2002 software business of HCL info system and HCL technologies got merged 13) Infrastructure division launched to address emerging global needs 14) 2003 HCL becomes the 1st company to cross the 100000 unit milestones in the

Indian desktop pc market 15) 2005 joint venture with NEC Japan

HCL setup’s 1st power pc architecture design center 16) 2006 HCL info systems ties up with apple for iPod distribution 17) HCL technologies signs largest ever software service deals with DSG 18) 2007 HCL as an enterprise crosses the $4 Billon mark 19) HCL commences production in its ISO 9001-2000 Certified 20) 2008 HCL unveils the future of personal computing next generation ultra portable

laptops cost Rs 14000 for the 1st time in India 21) HCL ranked NO 1 in traditional IT outsourcing Space by data Monitors the Black book

of outsourcing 22) Nokia co announces to setup a joint venture with HCL to sell mobile value added

services directly to customers in India 23) HCL BSNL started to work together for national penetration program

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P HASES OF H CL

THE INTIAL YEARS 1Developed the first indigenous micro-computer at the same time as Apple and 3 years before IBM's PC – in 1978. This micro-computer virtually gave birth to the Indian computer industry.

HCL's in-depth knowledge of Unix led to the development of a fine grained multi-processor Unix in 1988, three years ahead of Sun and HP.

THE GROWTH PHASE 2Along with the swiftly growing software technology industry, HCL, which was hitherto known as the pioneer in modern computing made the advent into software development.

HCL's R&D was spun off as HCL Technologies in 1997 to mark their advent into the software services arena.

THE WORLD PHASE 3Today, HCL sells more PCs in India than any other brand, runs Northern Ireland's largest BPO operation, and manages the network for Asia's largest stock exchange network apart from designing zero visibility landing systems to land the world's most popular airplane. And this it does across 31 countries and across 505 points of presence in India.

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Partnership EngagementsHCL has always prided itself on its partnership engagements. Partner models are also evolving in the technology industry. Innovation has extended into the ecosystem and community based engagements are coming into play. HCL has also enhanced its relationships with partners and is creating a variety of innovative partnership models, with various approaches to risk-reward sharing. Some of the notable partner engagements: 

 

 

 1977

Leading position on office .Automation and Laptops in India

  

   

 1981

Scripting an era of computing across the Microprocessor

  

 

       

 

1985

Strategic relationship that has  seen the computer evolve from a computing device

  

 

 

 

 2004

Partnering in computing and providing IT Services

 

 

       

 

 1996 Dominant position in mobile handset market in India. HCL partnered with Nokia to distribute their mobile phones in the burgeoning Indian market. Nokia today has more than 70% market share and the best service network in the country

   

 2010

Xilinx is the world's leading provider of programmable platforms, with more than 50 percent market share in the programmable logic device (PLD) segment of the semiconductor industry (Source: iSuppli Corp.).

Joint venture details

                

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1991 - 96Created the HP brand for computers in India 

 1996 - 2003Significant IT Services with quarter billion dollar enterprise value

       

 

 

 2001 - 2005First Indian BPO Global Delivery Centre, currently employing 2000 UK nationals

       

 

 2001 - 2005First Indian BPO Global Delivery Centre, currently employing 2000 UK nationals

 

       

   

 

 2005First Japan- India hi-tech JV for Product Engineering Services

     

 2006Industry First "End-To End" Product Lifecycle Solution for OEMs 

Strategic alliances :-     

   1996Cisco on cutting edge networking technologies in an Industry leading Risk Reward model. This is the largest development center for Cisco outside of Cisco, with 1600+ Software Engineers. 47 patents from this center have been filed by

     1996 - till dateDominant position in mobile handset market in India. HCL partnered with Nokia to distribute their mobile phones in the burgeoning Indian market. Nokia today has more than 70%

 

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Cisco.market share and the best service network in the country

       

 

 2001 - 2005HCL set up the first Indian BPO Global Delivery Centre in Northern Ireland. It currently employs 2000 UK nationals.

       

 

 2001 - 2005

HCL partnered with DB to create a large delivery center at Bangalore. This center offers the widest range of Capital Market Services.

 

       

   

 

 2005HCL is working with Boeing for

the 787 Dreamliner program. In addition, across its aerospace practice, HCL works with 20 of the world's leading aviation companies.

     

   2006  HCL has set up a center for IBM which is the First Power PC architecture design center outside of IBM. HCL has the license to use the Power PC architecture to build new products.

  

     

     

2005

HCL has a Joint Venture with NEC, and this is the only one of its kind between an Indian IT major and a global Japanese conglomerate. Core engineering work in the area of High-Performance Computing and Grid Computing is the key focus of this JV.

 

Strategic Acquisitions:-

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HCL follows a thorough and diligent selection process of proactively identifying value-centric acquisition opportunities for long-term strategic growth Some of HCL’s recent acquisitions… 

 

Axon group Plc.

 

HCL acquired Axon Group plc, a leading UK based SAP consultingfirm. The acquisition is one of the biggest acquisition from an IndianIT company in recent times

 

Capital Stream  

HCL acquired Capital Stream, Inc., a US-based industry leader in lending automation solutions in February 2008

 

       

Liberate Financial Services

 HCL acquired Liberata Financial Services (LFS), a leading UK basedPO provider in August 2008

 

Control  Point Solutions  

HCL acquired Control Point Solutions, a leading provider of voice, data, and wireless Telecommunications Expense Management (TEM) services in August 2008

HCL Technologies completes acquisition of AXON Group

Is the largest acquisition in the Tech space by an Indian company

London, 15 December 2008 – HCL Technologies Limited (‘HCL’) announced that its £440m cash offer for the leading UK-based SAP consulting company, AXON Group Plc (AXON) has been successfully completed.

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“A Blue Ocean thinking to create uncontested market spaces is an underpinning of the HCL Transformation story. The merger of Axon and HCL SAP practice presents a great opportunity to bring new capabilities to the market with a truly global delivery model providing the full lifecycle suite of services - fitting into HCL’s Blue Ocean strategy perfectly. HCL has a long history of experience in ensuring smooth integration and preserving the unique identity and character of the companies we acquire, and we welcome AXON employees into the HCL family in the form of HCL AXON”, said Vineet Nayar, CEO and Member of the Board, HCL

Technologies.

Commenting on the announcement, Ram Krishna, Corporate Vice President and Head - Enterprise Application Services, said “Enterprise Application Services is one of the 8 areas of growth at HCL. The merger of Axon with HCL’s SAP practice is a transformational one that will make HCL significant in this chosen area of growth. Combining HCL AXON©s capabilities with HCL©s breadth of IT services and proven track record in delivering large transformational engagements allow for constructing credible and unique value propositions that enable IT transformation with no additional spending. The positive employee morale and our own experience of successfully integrating the varied organizations we have acquired over the years make us confident of the transformational impact of this merger on our customers, employees and shareholders.”

Steve Cardell, President, HCL AXON said, “HCL AXON has enormous potential given the complementary strengths of AXON and HCL SAP practice. The current capability gap prevents vendors from addressing the full opportunity. As HCL AXON, we will be combining AXON’s strong business benefit led consulting and implementation capabilities with HCL’s strong Global Delivery based application and infrastructure management capabilities. We are confident of being able to leapfrog competition in delivering unique value on an end-to-end basis for customers who have chosen SAP as their strategic technology platform and whose business challenge is transformation.”

HCL acquires Capital Stream for $40 millionIndia's fifth-largest IT company by revenues, HCL Technologies, in the month of feb announced the acquisition of US-based software product company, Capital Stream, for $40 million, in an all-cash deal.

HCL took over about 100 employees of Capital Stream on its rolls as part of the deal. Capital Stream is had expected to generate about $25-27 million in revenues for financial year ending March 31, 2008.

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HCL's topline from April-June 2008. The company had a flagship product called FinanceCentre which was used by top banks like Bank of America and Rabo Bank in North America. FinanceCentre, a multi-tier web-based application, provides end-to-end solutions — from prospecting and sales, credit analysis, due diligence, documentation to portfolio monitoring — to financial institutions and banks. The product is currently used by over 20% of top banks in North America.

The acquisition of Capital Stream would enhance HCL's ability to provide end-to-end solutions through product and multi-service delivery capability to commercial and retail financial institutions, the company said.

According to Ramkrishna, corporate vice-president and head, mergers & acquisitions, IT Services, at HCL: "The acquisition is part of a well-structured M&A strategy to fulfill HCL's aspiration to be a global leader in selected industry verticals by using acquisition to bridge gaps or enhance our service offerings."

According to IT analysts, retail lending in the US will see a slowdown this year as banks and financial institutions are averse to doling out loans without strict risk assessment measures. It has also put pressure on IT companies developing products for lending companies. A slowdown in US may also make IT budgets of CIOs flat this year.

However, HCL says it continues to see no cut in non-discretionary spend of IT budgets of its clients which forms 85% of their IT spends.

Global investment banks have written off billions of dollars in losses in the aftermath of the liquidity crunch and subprime crisis in the US. While Citibank wrote off $24.1 billion, Merrill Lynch wrote off $22.5 billion and UBS AG wrote off $18.7 billion.

HCL Technologies acquired Control Point Solutions, Inc .,

Leading manager of voice, data and wireless expense services

The strategic acquisition will enhance HCL’s BPO offerings in the Telecommunications Expense Management (TEM) space

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Noida, August 25, 2008 - HCL Technologies Ltd. (HCL), India’s leading global IT services provider, announced signing of an agreement to fully acquire Control Point Solutions, Inc., the leading provider of voice, data and wireless Telecommunications Expense Management (TEM) services. Privately held, Control Point Solutions (CPS) leads the TEM market with robust platforms catering to both enterprises and carriers across industry verticals. As part of the transaction, HCL will acquire four delivery centres in US with over 200 professionals who come to HCL with domain knowledge and technical expertise. Control Point Solutions is being acquired at an enterprise valuation of USD 20.8 million. This valuation is on cash free and debt free basis.

This acquisition strengthens HCL’s unique advantage of providing multi-service delivery platforms for our customer with CPS’ TEM expertise complementing HCL’s remote infrastructure service offering. Control Point Solutions is a market leader in the highly fragmented TEM industry with its internally developed robust platforms. Control Point Solutions’ technology has been a key differentiator that has demonstrated capability to support both the Enterprise and Carrier segments. Control Point Solutions customers include Fortune 500 organizations across a broad variety of industries. For nearly two decades, Control Point Solutions has managed the entire telecom expense life cycle for clients, providing industry-leading solutions for their voice, data and wireless requirements.

Commenting on the acquisition, Mr. Ranjit Narasimhan, President and CEO- BPO Services of HCL Technologies, said, “The strategic acquisition of Control Point Solutions is in line with HCL BPO’s goal to make strategic, platform-based acquisitions which give us sustainable competitive advantage in chosen verticals. This acquisition enhances HCL’s ability to become an end-to-end provider of business process outsourcing services in the attractive TEM space. With this acquisition, HCL becomes the first business process service provider to enter this market. HCL will leverage its existing experience in TEM to further diversify into other geographies and newer areas like utilities, freight, to name a few. We are delighted to welcome the high quality staff of CPS into the HCL family, and we look to the continued leadership and caliber of its executive team to take TEM to the next generation.”

Bob McMullan, CEO of Control Point Solutions Inc., said, "Over the last year, Control Point

Solutions has invested in delivering the most advanced technologies, building new data and service centers, and elevating our customer service to become a leader across the industry. Our decision to join HCL is yet another strategic move aimed at advancing our position in the marketplace. HCL is well capitalized with a far-reaching global infrastructure, offering new channels that will enable Control Point Solutions to focus

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on and grow its core BPO business in both the enterprise and carrier segments. HCL Technologies will also facilitate Control Point Solutions’ push to offer additional services to our current client base and enhance its current platform.”

Commenting on the acquisition, Anil Chanana, Executive Vice President- Finance of HCL Technologies, mentioned, “The acquisition of Control Point is in continuation of HCL’s strategy to seek non-linear growth opportunity. This acquisition will further enhance HCL’s presence in F&A BPO space. We are confident of delivering incremental shareholder value through our acquisitions.”

Langham Capital Limited acted as financial advisors to HCL in the transaction. The acquisition is subject to fulfillment of certain closing conditions.

HCL Technologies acquired Liberata Financial Services

HCL Technologies announced signing of an agreement to fully acquire Liberata Financial Services, a leading UK-based BPO provider and wholly owned subsidiary of Liberata Limited. LFS regulated in the UK by The Financial Services Authority provides comprehensive end-to-end administrative and customer services for the Life and Pensions industry

HCL Pioneers of Modern Computing

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H CL S NAPSHOT

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HCL - Snapshot

HCL Technologies

Product Engineering & R&D, Enterprise &Custom Applications, EnterpriseTransformation Services, InfrastructureManagement & BPO Services

Glob

al Market Focus

Global Presence - Operations spanning

31 countries

Delivery Facilities -USA, UK, Finland, Poland, Puerto Rico, Brazil, China, Malaysia, Singapor e, Australia, Czech and India

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Financials

Total Revenues - $ 6.3 BnEBITDAEmployees

Enterprise Revenue Growth

USD 6322

Mn

USD 455 Mn

2000

2012 Year

HCL Infosystems

Complete IT solutions provider including Enterprise Application Services, Infrastructure Managed Services, Cloud Computing, System Integration, Office Automation Products &Services, Distribution and

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Marketing Services, Support Services , Mobility andConsumer Computing Products and Education & Learning.

India & Emerging Market Focus

India Presence – Pan India Presence, 720+ customer

touch points

Global Presence - Operations in

Emerging

Markets including South

Asia, Middle East & Africa

Distribution Network – 1,25,000+ outlets in over 9,000 towns

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HCL Business Model

NetworkingServices

& Network

Integration

IT Manufacturing

Technology

Engineeringand R&D

Enterprise &

InfrastructureCustomApplicati

ons

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Global presence in 31 countries

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Americas ANZBrazil AustraliaPuerto Rico New ZealandUSAMexico

AsiaEuropeBelgium

China Czech RepublicHong Kong FinlandIndia FranceIsrael GermanyJapan ItalyMalaysia NetherlandsSaudi Arabia PolandSingapore SwedenUAE SwitzerlandQatar UKIndonesia NorwayAfrica Denmark

South Africa

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HCL Infosystems – On a Transformation Journey

Harsh ChitaleChief Executive Officer & Whole Time Director,HCL Infosystems Limited

Revenue: USD 2.0 Bn

Computer Systems &Other Related products

Telecommunication& Office Automation

HCL Info systems continues its transformation Journey:

• Awarded the contract for the Managed Service Provider (MSP) from UIDAI (Unique Identification Authority of India).

• Ranked No. 1 in IT Services Customer Survey by the prestigious DQ CMR CSA Award.

• Jaipur Development Center received CMMI ML5 SCAMPI Class A Certification from Software Engineering Institute (SEI), Carnegie Mellon

• HCL Infosystems part of a first of a kind make project of the Ministry of Defence, Government of India. - to develop and design the Tactical Communication System .

• HCLI’s Repair Facility was rated as the best repair facility in the world by NOKIA with 4 ½ star rating during Global Supplier Assessment 2012.

• HCL Learning bagged Star News National Education Award for Digischool in the category of “Best ICT Enabled Content for K12 Education” and for Digicampus in the category of “Best Technology BASED Solutions for Higher Education Institutes”.

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Growth Drivers

Services

Cloud Computing Enterprise Application Services• Public cloud for SMBs • ERP, CRM, BI, SCM, ECM

• Enterprise Apps – HRMS, CRM, HIS • Mobility Solutions• Mail Collaborative suite– Enterprise

• Software as a Serviceclass email services• HIS – Hospital Information Systems • Application Development

• Private cloud • Other sustenance mode services

IT Infrastructure Services System Integration

• Infrastructure Management Services • BFSI and COOP

• Value Added Services • Defence, E-Governanace & Health

• Break Fix Services • Manufacturing

• Component Repurchase Services • Media Entertainment

• Telecom & Utilities

• Travel, Transport and Logistics

HCL Care

• Pan India Service Network

• Multi-level Services - On-Site, Walk-In, Pickup & Drop, Service on Wheels, Service Camps & Remote Support, L1-L4 Repair Capability

• Seamless MIS backbone - Service Online / SAP CRM / SAP

• Centralized Supply Chain Management

Multi-brand Distribution Mobility Solutions

• Mobiles& accessories • B2B applications for Sales Force,

• IT Distribution Field Force automation, KYC &

• Consumer Electronics and Durables (TV, Hospitality etc

Small Appliances, Digital Cameras & Music) • Tablets for consumers & enterprises

• Edutainment

• Consulting

Learning Emerging Markets

• Digischool and Digicampus • IT Hardware, IT Software

• Xcelerate – Solution for Higher Education • IT Services & SI

• K12 content, Test prep on Dongle & Tablet • Security & Learning

• School ERP products – SchoolManagement

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Latest updates of HCL :-

1) HCL in 2012 Asia’s fab 502) HCL ranked 3rd in India by brand equity most 3) HCL wins arcelor Mittal in business award 4) IBM and other multinational companies are becoming increasingly nervous about

5th biggest Indian outsource HCL Tech 5) Ajay Chowdhry, Founder - HCL, receives the Padma Bhushan award, third highest civilian recognition bestowed

by the President of India

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Technology that touches lives :-Corporate Governance :

HCL believes that strong corporate governance practices should be integral to all activities of its Group Companies to ensure efficient conduct of the affairs of the Companies, while upholding the core values of transparency, integrity, honesty, and accountability

Volunter driven social activities :

School Intervention Programs (SIP) Environmental Conservationand Healthcare Campaigns

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HCL has one of the most progressive policies promoting sustainability in operations to have least stress on the environment

HCL tops Greenpeace e-waste management chart HCL tops major Indian companies progressively deploying policies & practices to eliminate harmful chemicals from e-products

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The Shiv Nadar Foudation HCLVision : Leadership for Change.

Through Transformational Education.

Mission: Creating equitable opportunities for leadership, through focused philanthropy in research-led education, creativity and art.

Vidyagyan:- Educational initiative for meritorious rural underprivileged children

Shiva nadir school:- Education for Life India-wide chain of k-12 schools to create lifelong learners

SSN:-Among India’s top private engineering college based in Chennai

Shiv Nadar University :- Interdisciplinary research-led University, based in NCR

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