supply, installation & maintenance of retail/automated ... · supply & installation of...

1

Supply, Installation &

Maintenance of

Retail/Automated Teller

Machines (R/ATM)

INTRODUCTION

2

African Century

FuryTek Team

Taruvinga Mashayamombe TM

Byron Jele BJ

Eddy Jele EJ

PRESENTATION AGENDA

3

Who We Are [FuryTek]

What We Are Good At [FuryTek Competencies]

Our Profile Offerings

Customer Visitation Management

Retail Teller Machines

Various ATM models

Selected Wincor Nixdorf ATM Equipment

Cash Dispenser – C2560

Cash Recycler – C4560

Equipment Options

Equipment Maintenance and Support

Why Partner with FuryTek

Question & Answer Session

4

Who We Are:

A locally based ICT Services & Solutions Company

Established in March 2010

Service Offices in Harare & Bulawayo

A Regional & Global Support Network

Financially Stable

Corporate Responsibility

Company Philosophy Openness

People

Service Excellence

Management Structure

Operational Anderson J Kgomotso

Managing Director Eddy Jele

Technical Director. Martin Mapfumo

Business Dev. Director Champion Ngulube

5

Project Mgt

Spares Mgt

Management

Banking Solns

S/W

Development

Locally Based

ICT

Company

2010

Harare HQ

FuryTek

Ecosystem EXPERIENCE EXCELLENT EXCLUSIVE ESTABLISHED

Microsoft

Infrastructure

Project Managementt

Customer Visitation Mgmt

Helpdesk

ICT Skills

FURYTEK – Who Are We?

Bulawayo

Solution Testing

Infrastructure Mgt

IT Service Mgt

ATM & Retail Teller Machines

FURYTEK SOLUTION PROFILE

6

Technology Partnerships

• Wincor Nixdorf

• SEDCO

• KAL

• Microsoft

• Pervasent

• HP

Solutions

• Banking (Wincor Nixdorf) - ATM

• Financial – (KAL) - RTM

• Enterprise – (SEDCO) Customer Visitation Management

• Enterprise – Board Papers

• Storage - (NetAPP)

• Microsoft - SharePoint

• Document Management - AIIM

Bespoke Development

• Analysis

• Design

• System Build

• Integration

• Data Migration

• Testing

• Project Management

• Change Management

• Disaster Recovery

• ITIL Consultancy

• Testing

Professional Services

OUR TECHNICAL COMPETENCIES

Business Accreditation

Wincor – Nixdorf Partner – (Banking Solutions)

KAL – RTM

SEDCO – Customer Visitation

Pervasent – Board Papers

Microsoft Authorized Partner

VMware Partner – (Virtualization)

NetApps Partner – (NAS & SAN Storage)

Front Range Solutions Partner – (HEAT Helpdesk & Call Centre)

FuryTek Staff Certifications

Wincor Certified Engineers

ITIL Staff Certification - (Foundation & Service Capability)

Helpdesk/Service Desk - (HEAT/ITSM) Certified Engineers

Microsoft Certified Engineers

Project Management Practitioner – PRINCE2

Change Management Practitioner

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Our Experience (Local Banking):

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Business Sector Customer Name Implemented Solution & Services Financial Services BancABC Zimbabwe

Supply & Installation of Wincor ProCash 1500

ATMs – (30 Units)


ATMs – (4 Units)

Supply & Installation of Wincor Internet

Kiosks – (5 Units)

SLA - Maintenance & Country-wide Support

of equipment.

Financial Services Trust Bank


ATMs – (6 Units)

Maintenance & Support of units on adhoc

basis.

Financial Services Steward Bank Supply of Wincor ATMs + Cash Recycling

machines.

Support on an adhoc basis

FURYTEK - TECHNOLOGY

PARTNERSHIPS

9

One of FuryTek’s key strategic differentiator lies in the alliances it has with world leading organisations, enabling the design of ICT

solutions that incorporate best-of-breed products and services specifically tailored to each Customer’s needs.

Our Understanding of Your Requirements

ATM System

• Robust & Technically Superb functionality;

• Outdoor & Indoor Loading ATMs

• Statement Request

ATM Features

• Cash Dispenser & Deposit

• Cash Recycling

• High Security Features

Support

• Assured Availability of Spares & Support for Optimal ATM availability

Vendor

Repute

• A Vendor with a solid Track Record in ATM Supply, Maintenance & Support

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SOLUTION PRESENTATION

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RTM KAL launches a revolution in

branchless Banking

RTM means cash everywhere...

RTMs provide a complete set of

banking transactions.

• RTMs run KAL ATM software on

Windows 7 or 8.

• Cash withdrawal, cash deposit,

balance inquiry, bill payment,

account transfer, mobile top-up etc.

• RTMs support customer

personalization, one-to-one

marketing and advertisements.

Company Confidential

RTM – off premise

• An RTM is a Retail-Teller-Machine that

works just like an ATM.

• Instead of dispensing cash, the RTM

prints a secure voucher that is

exchanged for cash.

• RTMs can be located inside any store

and provide a full range of Banking

services.

RTMs are cashless ATMs that

give cash!


RTM – in branch

• Full set of ATM transactions… plus support

for extended set of transactions

o Not limited to short durations transaction

set (eg 1 min. or less)

o Support for additional devices enabling

additional transactions and services

Bar code scanner (integrated)

Full sheet printer, scanner, card

dispenser

• Video conferencing

• Bill payments

• KAL Web-wrapper access to bank website

and branch sales materials

RTMs provide a platform for delivering in-branch

self-service transactions.


ATM REQUIREMENTS MAPPING

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Optional Requirement: Optional Machine Model:

Cash Recycler - ATM: • Cash Dispenser

• Cash Deposit

• Cash Recycler

• Mini Statement

• Touch Screen


• Cardless Transaction

Wincor CINEO C4560

Dispenser – ATM: • Cash Dispenser

• Funds Transfer

• Mini Statement

• PIN Change


• Cardless Transaction

Wincor CINEO C2560

SELECTED WINCOR MACHINES

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Cash Dispenser

Cash Recycler

The Selected Wincor ATM Equipment

C

INE

O C

4560

C

INE

O C

2560

© Wincor Nixdorf International GmbH

CINEO Portfolio Product Line FY 12/13 Cash Dispensers

CINEO CASH SYSTEMS | TECHNICAL SLIDE SET | FEBRUARY 2013 | FOR INTERNAL USE ONLY

CINEO Cash Dispenser C2xx0

CINEO C2040

CINEO C2060

CINEO C2070

CINEO C2080

CINEO C2550

CINEO C2560

CINEO C2560 DU

CINEO C2590

ProCash “project specific”

ProCash 2100xe, ProCash 2150xe

ProCash 2054xe

ProCash 1xx0 / 2xx0

ProCash 1500xe

ProCash 2000xe

ProCash 2050xe

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CINEO Portfolio Product Line FY 12/13 Cash Dispensers

Cash Dispensers

CINEO C2060 CINEO C2070 CINEO C2560 CINEO C2550 CINEO C2080

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Indoor Outdoor

CINEO C2590 CINEO C2560 DU

DriveUp

4 c

ass.

5

cas

s.

6 c

ass.

3

cas

s.

2 c

ass.

CINEO C2040

Upgradable to CRS

Upgradable to CRS



CINEO Portfolio Product Line FY 12/13 Cash Deposit / Cash Recycling Systems


CINEO Cash Recycler C4xx0

CINEO C4040

CINEO C4060

CINEO C4060 4+4

CINEO C4080

CINEO C4560

ProCash Cash Deposit

ProCash 3000

ProCash 3000 coin

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CINEO Portfolio Product Line FY 12/13 Cash Recycling Systems

Cash Recyclers

CINEO C4060 CINEO C4560 CINEO C4080

Indoor Outdoor

4 c

ass.

5

cas

s.

8 c

ass.

2

cas

s.

CINEO C4040

3 c

ass.

CINEO CASH SYSTEMS | TECHNICAL SLIDE SET | FEBRUARY 2013 | FOR INTERNAL USE ONLY 21

© Wincor Nixdorf International GmbH CINEO CASH SYSTEMS | TECHNICAL SLIDE SET | FEBRUARY 2013 | FOR INTERNAL USE ONLY 22

Cineo C2XX0 Portfolio

2. Automated Teller Machines 2.1 CINEO C2xx0 Portfolio


CINEO 2xx0 Portfolio Overview


CIN

EO C

20

40

C

INEO

C2

06

0

CIN

EO C

20

70

C

INEO

C2

08

0


CINEO 2xx0 Portfolio Overview


CIN

EO C

25

50

C

INEO

C2

56

0

CIN

EO C

25

60

DU

CIN

EO C

25

90


CINEO 2xx0 Portfolio Dispenser modules


CM

D-V

5

CM

D-V

4

CIN

EO C

20

x0 s

eri

es

The C2040, C2060, C2070, C2080, C2550,

C2560, C2560 DU, C2590 systems can be

ordered with both dispenser modules.

+OP04*

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C2xx0 Indoor range


2.1.1 Indoor systems


IND

OO

R

CINEO 2xx0 Portfolio Functionality – components


15 inch or 17 inch monitors

CCDM / envelope deposit Cash output tray

(up to 5 cassettes)

Multifunction area

(statement printer (2-color)/ passbook unit / small coin dispenser)

Various keypad versions

Receipt printer (2-color print)

Logo with lightbox

User interface

Softkeys and/ or touch

1/2 D barcode reader, Contactless

card reader

Coin output tray (4x)




Display with privacy shield

Anti-cash trapping sensor

EPP V6 with PIN shield

ASKIM II D / DD

Awareness mirror

CHD-V3x with illuminated card slot

Intelligent camera concept

Multiple lock system

IND

OO

R


CINEO 2xx0 Portfolio From C2080 to C4080


A C2040 / C2080 is upgraded to a C4040 / C4080 by Replacing the CMD-V5 with a RM3

Replacing the CMD-V5 shutter (60 banknotes) with the RM3 shutter (200 notes), which is made possible by a special control panel

The C2040/80 with 3 cassettes can be upgraded to a C4040/80 with 4 cassettes

The C2040/80 with 4 cassettes can be upgraded to a C4040/80 with 5 cassettes

ATM upgrade to a cash recycling system


C2xx0 Outdoor Range


2.1.2 Outdoor systems




CCDM / envelope deposit

Dispensing

(up to 6 cassettes)

Multifunction area (statement printer (2-color) / passbook unit / small coin dispenser, single check solution)


User interface



12.1 inch or 15

inch monitors

OU

TDO

OR

http://picstore.wincor-nixdorf.com/main.php?g2_itemId=104552&g2_imageViewsIndex=2





Anti-cash trapping sensor

Awareness mirror (in frame)

Intelligent camera concept



ASKIM II D / DD

OU

TDO

OR

http://picstore.wincor-nixdorf.com/main.php?g2_itemId=104682&g2_imageViewsIndex=2


ProCash and Cineo Comparison

2. Automated Teller Machines 2.2 ProCash and CINEO Comparison


CINEO 2xx0 Portfolio Portfolio and positioning


BANKING RETAIL

INTER-BUSINESS

Cash Cycle Management Solutions

CMD-V5 exploits the diverse potential of CCMS

CMD-V5 upgrade kit

ProCash 1500xe USB

ProCash 2xx0xe USB

Pro

Cas

h 1

50

0

and

20

xx


CINEO Deposit & Recycling

3. Intelligent Deposit and Recycling Systems 3.1 CINEO C4xx0 Portfolio


CINEO C4xx0 Portfolio Overview


CIN

EO C

40

60

/ C

40

60

4+4

CIN

EO C

40

80

CIN

EO C

40

40

CIN

EO C

45

60


Cash Recycling Systems CINEO C4xx0 portfolio


CINEO C4xx0

CINEO C4060 CINEO C4080

Indoor Outdoor

4 x

cas

sett

es

8 c

asse

tte

s 5

cas

sett

es

450 mm 600 mm 800 mm

CINEO C45x0

CINEO C45x0

CINEO C4040

CINEO C4060 CINEO C4080 CINEO C4040

CINEO C4060 – security status quo


C4xx0


3.1.1 Indoor systems


CINEO C4xx0 Portfolio Indoor systems


15 inch or 17 inch monitors

CCDM / envelope deposit

Multifunction area (statement printer (2-color) / passbook unit / small coin dispenser)

Deposits and withdrawals


Logo with lightbox

User interface


1/2 D barcode reader Contactless

card reader

Coin output tray (4x)


Functionality/ components





Awareness mirror Intelligent camera concept

Multiple lock system


ASKIM II


Functionality/ components




CINEO C4080 access


C4xx0


3.1.2 Outdoor systems


CINEO C4xx0 Portfolio Outdoor systems


Multifunction area: Statement printer (2-color) / passbook unit / small coin dispenser, single check solution

12.1 inch or 15 inch monitors

Deposits and withdrawals


Operator support



+ Contactless card reader / + 1/2 D barcode reader / etc.

Functionality - components

PROJECT APPROACH

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ATM

Imp

lemen

tation

Pro

ject

Equipment Manufacture

Freighting

ATM Delivery

ATM Installation and Setup

System Testing

User Acceptance Testing

Training

Go Live

Commissioning

SUPPORT AND MAINTENANCE

Service Level Agreement

Pro-VIEW

Redundant Connection

• Automated Service Desk

• Auto Escalations

• Defined Response Times

• Monthly/Quarterly Reviews

• Spares Holding

• Monitoring of the ATM

• Improved uptime of ATM

• Redundant Secure Links

• Improved ATM availability

• Multiple connectivity links

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WHY FURYTEK WILL DELIVER

SUCCESFULLY

Project Org

- Prince 2 - P-Plan - PID/BC - Signoff

Installation Services - Highly Skilled

and certified Engineers

- Project Mgt

SLA

- Defined Response times

- Countrywide support

- Spares Holding

Helpdesk System

Automated Fault

Reporting,

Logging and

Tracking system

Performance Measurement and Review

Monthly and Quarterly SLA Reviews

Our Wincor

Experience

- See our

References

- Accredited

Wincor

Partner

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TATENDA.

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