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Sustainability ~ The Leader’s Role ASQ Chicago Chapter 12/3/19

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Page 1: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Sustainability ~The Leader’s Role

ASQ Chicago Chapter

12/3/19

Page 2: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Sustainability

• Sustainable Leadership

• Key Component Alignment

• Making it Cultural

• Call to Action

• Questions?

RPC Leadership Associates, Inc. - Confidential

Page 3: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Sustainable Leadership

• The ability to set Goals and...

• Achieve Desired Results

• Over and over again

• It is developed through repetition

and habit of thought ~ Attitude!

RPC Leadership Associates, Inc. - Confidential

Page 4: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

New 2015 ISO 9000

• Quality management can no longer

be delegated. The Organization’s

leaders are responsible for the QMS

being implemented and effective.

• The established quality policy and

quality objectives must be

compatible with the context and

strategic direction of the

organization.

RPC Leadership Associates, Inc. - Confidential

Page 5: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

New 2015 ISO 9000

• Leadership must ensure integration of

the QMS into the organization’s

business processes.

• Leadership must assign the

responsibilities and authorities for

ensuring that processes are

delivering their intended outputs.

RPC Leadership Associates, Inc. - Confidential

Page 6: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

New WEF Mission

...Our activities are shaped by a unique

institutional culture founded on the

stakeholder theory, which asserts that

an organization is accountable to all

parts of society. The institution

carefully blends and balances the

best of many kinds of organizations,

from both the public and private

sectors, international organizations

and academic institutions.

RPC Leadership Associates, Inc. - Confidential

Page 7: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Business Alignment

RPC Leadership Associates, Inc. - Confidential

“… the process of matching the

organization’s tactics to the

available or readily acquirable

resources to achieve its strategic

objectives.” ~ “The Missing

Piece – Creating Sustainable

Success Through Business

Alignment.”

Vision

Mission

Strategy

Structure

3. Technology 32. Process 1. People

Compensation

Monetary Non-Monetary

Goals

Organizational Individual

Scientific Methods

Desired Results

Scope

Operational Implementation

Stage 1

Stage 2

Stage 3

Stage 4

Page 8: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Key Components...

Economic Development

Social Development

Environment Protection

RPC Leadership Associates, Inc. - Confidential

The Triple Bottom Line:

Assessing the organization’s

performance in each area.

Page 9: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Profits and Planet Alignment

• Optimizing utilization of resources

used in the course of their business

• Managing the carbon footprint of the

supply chain

• Managing to zero landfill goals

• Others?

RPC Leadership Associates, Inc. - Confidential

Page 10: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Profits and People Alignment

• Actively recruiting and hiring a diverse

(cognitively) and inclusive workforce

• Achieving an optimal level of loyal

customers and clients

• Continuously seeking ways to

streamline internal processes

• Others?

RPC Leadership Associates, Inc. - Confidential

Page 11: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

People and Planet Alignment

• Overtly supporting the communities in

which the business serves across the

supply chain

• Promoting active organizational giving

programs that align to the vision,

values and purpose of the business

• Others?

RPC Leadership Associates, Inc. - Confidential

Page 12: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Culture of Sustainability

• The shared set of Beliefs, Values,

Norms and Attitudes that guide the

organization’s member Behavior.

• Cultures are sustained in three ways:

• Hire employees who align to the

desired culture.

• On-board and Socialize the desired

culture.

• Management models the desired

culture.

RPC Leadership Associates, Inc. - Confidential

Page 13: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Culture of Sustainability

A Culture of Sustainability is one where:

• ...Sustainability is a core strategic imperative

• ...Talent is attracted to the organization

because of the alignment to purpose

• ...Core processes are continuously

aligned to purpose

• ...Triple Bottom Line metrics are

reviewed and acted upon in a regular

cadence

RPC Leadership Associates, Inc. - Confidential

Page 14: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Sustainable Leadership

• Leadership is the ability to set Goals and Achieve

Desired Results.

• Business Alignment is matching the organization’s

tactics to the available or readily acquirable

resources to achieve its strategic objectives

• Culture is the shared set of Beliefs, Values, Norms

and Attitudes that guide the organization’s member

Behavior.

• Sustainability is executing well on the above

...forever!

RPC Leadership Associates, Inc. - Confidential

Page 15: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Call to Action!

Challenge: Based on our discussion this

evening, what will you do in the next 30

days to ensure your business operates

sustainably taking people, profits and

planet into account?

RPC Leadership Associates, Inc. - Confidential

Page 16: Sustainability ~ The Leader’s Role - ASQ Fox ValleyDec 03, 2019  · Culture of Sustainability • The shared set of Beliefs, Values, Norms and Attitudes that guide the organization’s

Thank You!

Rick Lochner

630-219-3316

www.rpcleadershipassociates.com

[email protected]

RPC Leadership Associates, Inc. - Confidential