System OverviewSystem Overview

Chapter 1Chapter 1

System Overview 1-2

ObjectivesObjectives

Understand WIA Terminology Understand Overall Schematic Understand basic differences between IWDS

and TRAC Be aware of technical recommendations for

new system Learn how to Logon to system Learn how to Navigate in the system

System Overview 1-3

TerminologyTerminology

Workforce Investment Act (WIA) Local Workforce Area (LWA) Statutory Program Title Employment and Training Center (IETC) Customer Application Eligibility Category Certification Process

System Overview 1-4

Statutory ProgramsStatutory Programs

WIA 1A – Adult 1D – Dislocated Worker 1S – State Reserve – Dislocated Worker 1N – National Reserve – Dislocated Worker 1Y – Youth

Welfare to Work TAA Other

System Overview 1-5

Architectural Overview for TRACArchitectural Overview for TRAC

LWA Primary Sites

Point to Point Network

TRAC System

DCEO Oracle Server

Windows Based

26 Oracle Servers

TRAC System

System Overview 1-6

Architectural Overview for IWDSArchitectural Overview for IWDS

Internet

IWDSApplication Server for the State

WebSphere JavaDB2 UDB OS/390Web-based

Illinois Workforce Development System

WindowsIE 5.1

Web Server

LWA Primary Sites

& Satellites

System Overview 1-7

TRAC vs. IWDS (1 of 9)TRAC vs. IWDS (1 of 9)

Functionality that remains the same Business Process Performance Management Reports

System Overview 1-8

TRAC vs. IWDS (2 of 9)TRAC vs. IWDS (2 of 9)

Functionality that remains the same Time frames

Case managers must still certify a customer’s eligibility within 30 days of the application

Customers who have been certified for programs that have eligibility based on welfare or income recipiency (i.e., 1A Adult Low Income, 1Y Youth, Welfare-to-Work) must be enrolled within 45 days of their eligibility certification date

Need to Exit a customer within 90 days after services are completed

System Overview 1-9

TRAC vs. IWDS (3 of 9)TRAC vs. IWDS (3 of 9)

Functionality that remains the same Eligibility considerations

Eligibility related data is locked when a program/title is certified

Case managers can generate an eligibility evaluation for every title/subprogram for which eligibility is calculated

Exiting Customers are exited from a statutory program, not a title

System Overview 1-10

TRAC vs. IWDS (4 of 9)TRAC vs. IWDS (4 of 9)

Functionality that changes Each application can be used for only one statutory

program (e.g. WIA, WTW, TAA) If a customer has been enrolled in multiple programs in

TRAC, he/she will have multiple applications in IWDS If you wish to serve a new customer in the IWDS system in

multiple programs, you must create one application for each program.

System Overview 1-11

TRAC vs. IWDS (5 of 9)TRAC vs. IWDS (5 of 9)

Functionality that changes Customer Key

TRAC - key is based on social security number, application date and LWA

IWDS – key is system generated and NOT based on social security number

Care must be taken not to create two customers with the same social security number

The system provides a warning if two customers have the same social security number

System Overview 1-12

TRAC vs. IWDS (6 of 9)TRAC vs. IWDS (6 of 9)

Functionality that changes Customer Information

Details are captured (archived) when an application is certified

If modified at a later date, the new information is available for future applications

State-wide Customer data is available

Assessment Information May be entered, but no longer required

System Overview 1-13

TRAC vs. IWDS (7 of 9)TRAC vs. IWDS (7 of 9)

Functionality that changes Guided application Process

Provided for WIA, WTW, and TAA programs Only prompts a case manager for information that is

required or relevant for the selected title or eligibility category

This is the recommended method to create customer information and applications

System Overview 1-14

TRAC vs. IWDS (8 of 9)TRAC vs. IWDS (8 of 9)

Functionality that changes Service Records

No individual service strategy in IWDS. Service records are created as needed from the Services menu

Have to enter a goal for a youth before enrolling them in a service

Can add supportive and other follow-up services up to a year after customer has been exited in certain circumstances

No longer require entry of a fund source for each funding period (formula grants 1A, 1D, or 1Y), only the initial grant number needs to be provided

Service records only contain a single funding line. A new service record will have to be created each time the fund source (grant) associated with the activity changes.

System Overview 1-15

TRAC vs. IWDS (9 of 9)TRAC vs. IWDS (9 of 9)

Functionality that changes Reports

In TRAC the search criteria for a report can be saved, it is specified each time in IWDS

In TRAC the user would see all or none of the reports. In IWDS, the user will be authorized to view packages of reports.

The IWDS reports are displayed with Adobe Acrobat Reader and can be saved to disk or printed

System Overview 1-16

IWDS Phase 1IWDS Phase 1

Conversion from TRAC Registration and Eligibility Determination Service Tracking / Case Notes Assessment Information Performance Management Goals/Outcomes Role and Rights Security Management Exit and Post Program Data Capture Reporting Bridge Programs (Extracts TRAC --> IWDS)

Copy relevant information to IWDS

System Overview 1-17

Technical Specifications – Technical Specifications – Hardware RecommendationsHardware Recommendations

Pentium III/IV or compatible processor at 1Ghz or more 256 MB of memory (minimum), 512 MB recommended 30 GB or larger hard drive Video card & monitor capable of displaying 800x600 or

higher resolution Ethernet Card High Speed Internet connection for best response

System Overview 1-18

Technical Specifications – Technical Specifications – Operating SystemsOperating Systems

Windows XP Pro Windows 2000 SP3, Professional Edition Windows 2000 SP3 Windows NT4 Workstation, SP6a Windows NT4 Server SP6a Windows 98 SE Windows ME Mac OS 9 and 10.1.5 (Web browser support only)

System Overview 1-19

Technical Specifications – Technical Specifications – Web BrowsersWeb Browsers

IE 6.0 (Windows) IE 5.5 SP2 (Windows) Netscape 6.2.3 IE 5.0 on OS9 or OS X’s Classic Mode

(Macintosh)

System Overview 1-20

Technical Specifications – Technical Specifications – Additional SoftwareAdditional Software

Adobe Acrobat Reader 5.0 or higher

Download it for free at this site: http://www.adobe.com/products/acrobat/readstep2.html

System Overview 1-21

Internet Explorer OptionsInternet Explorer Options

Click on to change settings

System Overview 1-22

Internet Explorer OptionsInternet Explorer Options

System Overview 1-23

Internet Explorer OptionsInternet Explorer Options

Uncheck Box

System Overview 1-24

Internet Explorer OptionsInternet Explorer Options

Uncheck Box

Illinois Workforce Illinois Workforce Development SystemDevelopment System

LogonLogon

Change Displayed ToolbarsChange Displayed Toolbars

Changed ToolbarsChanged Toolbars

System Overview 1-29

Staff LogonStaff Logon

System Overview 1-30

Password ErrorPassword Error

Staff Logon ResponseStaff Logon Response

Informational Message

Available Options

System Environment

Staff MenuStaff Menu

System Overview 1-33

Change PasswordChange Password

System Overview 1-34

SummarySummary

Important terminology was defined This chapter has examined the similarities and

differences between the IWDS and TRAC systems Recommended hardware and software configurations

were discussed The IWDS screen was setup for best viewing results The logon process was reviewed Several IWDS screen components were examined