tbr public sector it spending benchmark report

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TBR T E C H N O L O G Y B U S IN E SS R E SE A R C H , IN C. The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark PROFESSIONAL SERVICES BUSINESS QUARTERLY SM Original Webinar Date: March 21, 2012 Presenter: John Caucis, Public Sector Practice Manager ( [email protected]) TBR Webinar Series Spring 2012

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IT budgets in the public sector have taken a beating since late 2010, with growth stalling due to defense cuts and budgetary turmoil throughout 2011. Several big vendors saw revenues decline, while a select handful adjusted their course in response to market conditions and managed to grow their top lines. TBR tracks 16 key players in this vertical on a quarterly basis, and our data and insight indicates that in 2011: • IT services firms serving the public sector realigned portfolios to follow the budgetary reprioritizations in the federal government’s IT spending; • Vendors were compelled to focus on margin performance in lieu of top-line growth through operational excellence and a focus on strong contract performance; • Some companies are looking beyond their core market in the U.S., hoping to leverage their capabilities to gain traction with international government clients as well as new clients in the commercial sector.

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Page 1: TBR Public Sector IT Spending Benchmark Report

TBR

TECHNOLOGY BUSINESS RESEARCH, INC.

The Challenging Federal Technology Market:Insights from TBR’s Public Sector IT Services Benchmark

PROFESSIONAL SERVICES BUSINESS QUARTERLYSM

Original Webinar Date: March 21, 2012Presenter: John Caucis, Public Sector Practice Manager ([email protected])

TBR Webinar SeriesSpring 2012

Page 2: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

Today’s Presenter

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John CaucisManager, Public Sector Practice Technology Business Research, Inc. (TBR)

Twitter: @jcaucistbr

Page 3: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

2011 was a difficult year for IT vendors serving the public sector … How have vendors been impacted?

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The market environment in 2011 was hostile to growth.

What was the state of the market and what were the headwinds to growth?

How are vendors coping?

What is the outlook for 2012?

of vendors in the Public Sector Benchmark saw their revenues decline in 2011

12 of 20

SOURCE: TBR PROFESSIONAL SERVICES PUBLIC SECTOR BENCHMARK STUDY

Key Takeaways: State of the Market

Page 4: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

The series of continuing resolutions delayed spending decisions and extended acquisition cycles.

Federal IT spending in FY11 was ultimately less than the funding authorized.

Defense cuts and the draw-down of operations in Iraq and Afghanistan also impacted top-line performance and tempered vendors’ outlooks for 2012.

Key Takeaways: State of the Market

The tumultuous federal budget process and lower IT spending restrained growth for most federal IT contractors in 2011

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Page 5: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

Growth data reflects how market conditions have grown progressively more challenging since 2010

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Key Takeaways: State of the Market & Growth Trends

Page 6: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

Vendors are undertaking a number of measures to cope with the challenging market environment …

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Key Takeaways in 2011: Vendor Actions

• Enhance the business development processes.

• Portfolio reshaping

• Align portfolio and strategies with shifting federal spending priorities.

Page 7: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

Generate new revenue streams …

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Key Takeaways in 2011: Vendor Actions

• Expand into adjacent and parallel markets; diversify revenue bases.

• Leverage acquisitions to enhance positioning and capabilities in areas that will receive continued funding prioritization.

• Expand alliance ecosystems to enhance offerings in areas where spending will be sustained or grow (e.g., cloud).

Page 8: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

And preserve margin performance …

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Key Takeaways in 2011: Vendor Actions

• Reduce operational drag.

• Enhance contract delivery and performance.

• Minimize unprofitable activities.

Page 9: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

Government-centric scoring leaders IBM, Harris and Accenture tended to be the growth and margin leaders

SOURCE: COMPANY DATA; TBR ESTIMATES

TBR Scoring Summary: Scoring Performance & Ranking in 3Q11

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Page 10: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

Growth in federal IT spending is expected to be marginal in 2012 (and likely again in 2013)

Outlook 2012: Market Trends

• The 2012 Federal IT budget request is $80.9 billion, up 2.7% from $78.8 billion in the 2011 budget.

• TBR estimates 52% of the spend will be civilian, rising 2.5% to 3.0%; 48% will be defense-related, with flat to 0.5% growth.

• Not all departments/agencies will see an increase; some are facing steep cuts.

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Page 11: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

Federal IT spending in 2012 will be focused on cutting costs and doing more with the same (or less)

Outlook 2012: Market Trends

• Federal IT buyers will prioritize solutions that streamline and simplify operations.

• Spending on new IT infrastructure will be limited.

• Growing interest in social media, mobility & analytics

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Page 12: TBR Public Sector IT Spending Benchmark Report

TBR

The Challenging Federal Technology Market: Insights from TBR’s Public Sector IT Services Benchmark ©2012 Technology Business Research Inc.

TBR Public Sector Resources:TBR Public Sector Professional Services Business Quarterly Reports:• Vendor Reports:

o Northrop Grumman (Information Systems & Technical Services)o Lockheed Martin (Information Systems & Global Solutions)o General Dynamics (Information Systems and Technology)o Raytheon (Intelligence & Information Systems, Network Centric Systems & Technical

Services)o L-3 Communications (C4ISR & Government Services)o SAICo ManTecho Booz Allen Hamiltono CACI

• End of the quarter benchmark also includes Harris IT, ITT (Defense & Intelligence Solutions), KBR and NCI for scoring purposes only

• Public sector operations of commercially-centric IT services firms in the benchmark:o IBM Global Serviceso HP Serviceso Accentureo Dell Serviceso CSC

o Unisyso Xerox Services

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Page 13: TBR Public Sector IT Spending Benchmark Report

TBR

TECHNOLOGY BUSINESS RESEARCH, INC.

About TBR

Technology Business Research (TBR) is a leading independent technology market research and consulting firm specializing in the business and financial analyses of hardware, software, networking equipment, wireless, portal and professional services vendors.

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