techbytes issue 8

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Techbytes Issu 8 — Ju 011 E tcooy wsttr In this issue Ortu ts r IT/ITS t I t r ustry 2 Cu ut t r 7 Iustry s: xrts r trvw wt C. T Sr, VP Quty H Irt Sur ty, HC T s 14 Iustry vt: CFO rutb t w t rrty rrt strs 15 r us, W r t t rst t yu t xt t ur ty wsttr , Tbyts . Ts t susss ts rt t r rtuts t t r s r IT/IT S. Ty s b tr t r t rtst rs t utry, xt w ru svrs t w sts, urt ss subsut trtt , bv , t vr t r vrt bttr s w s rs t xty . I ts t, w v t t trt ty t t r ustry s t rtuts tt r u r t IT/IT S. W v s sr ur rstv u t af`]Ydl`[Yj]Yf\`goaloaddZ]f]Õln YjagmkklYc]`gd\]jkafl`]af\mk ljq& Our ustry s st turs trvw wt C. T Sr, VP Quty H Irt Surty r HC Ts wr srs s vws w tr rty rrt strs. I t vt st, w v tur rty CFO r t suss vrus sts t w trrty rrt strs. W yu y r ts t rwr t yur susts b. Gurv T Prtr t rtr , Ty , Cuts Etrtt For wor

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Page 1: Techbytes Issue 8

8/4/2019 Techbytes Issue 8

http://slidepdf.com/reader/full/techbytes-issue-8 1/18

TechbytesIssu 8 — Ju 011

E tcooy wsttr

In this issue

Ortuts r IT/ITS t I

t r ustry 2

Cu ut t r 7

Iustry s: xrts r trvw

wt C. T Sr, VP Quty H

Irt Surty, HC Ts 14

Iustry vt: CFO rutb t

w trrty rrt strs 15

r us,

W r t t rst t yu t xt t ur ty wsttr, Tbyts. Ts t

susss ts rt t r rtuts t t r s r IT/ITS.

Ty s b tr t r t rtst rs t utry, xt w ru

svrs t w sts, urt ss subsut trtt , bv , t vr

t r vrt bttr s w s rs t xty .

I ts t, w v t t trt ty t t r ustry s

t rtuts tt r u r t IT/ITS. W v s sr ur rstv u t

af`]Ydl`[Yj]Yf\`goaloaddZ]f]ÕlnYjagmkklYc]`gd\]jkafl`]af\mkljq&

Our ustry s st turs trvw wt C. T Sr, VP Quty H Irt

Surty r HC Ts wr srs s vws w tr rty rrt strs.

I t vt st, w v tur rty CFO r t suss vrus sts t w

trrty rrt strs.

W yu y r ts t rwr t yur susts b.

Gurv T

Prtr t rtr,

Ty, Cuts Etrtt

Forwor

Page 2: Techbytes Issue 8

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Techbytes E tcooy wsttr

T IT–t cr syry i Ii1

Ht, wss, rs y, bttr t r srvs

ts — ub wrss ru su ts s rw

rt s bus ty’s vrt, ts

ts r rrssvy b r rs r t

u. Wt urs wr t rs, t I

ss s r t vr br t y r rv t

r ts r v twr t r sttuts tt

r bttr srvs. Ts rw s rv t r

rzts t vst rt ts t

srvs r tts. O , t r srvs ust

b tv, w t tr, ty t b sttv

st t br tsy tt u t t

rvtstr vvt st t.

I ts txt, t ry r t t t

rsty t r ustry I s IT. IT s rv

t r rsss su s t t, ty

b t, tt su s yss.

O rv r by trs urss, srvs w b

by by ss ty s rs. Furtr, t

xtsv us IT s t r r t tru

ts su s tt sr .

ut, rs t r sts, t rt b

wtur s s r vrlg[j]Yl]YfafÖ][lagfhgafl^gjl`]`]Ydl`[Yj]af\mkljq&9ll`]

s t, t r rvrs, surrs surs r

xr t tt vtv ty ts t

rv srv uts s w s ru t sts vv.

L`akk[]fYjaghjgna\]kka_faÕ[Yflghhgjlmfala]k^gjALYkal[Yf

rv vtv sttv suts r t t r

str.

Opportunities for IT/ITeS in the healthcare industry

Tcooy xpitur i t Ii t crsctor 

tu t t r str s rw t 1.5 ts t

GP rwt rt, IT vstts t r I t t

`Yn]Z]]fafkm^Õ[a]fl&D]kkl`Yf*g^_jgkkj]n]fm]kYj]k]l

s r t yt rt ut

l][`fgdg_qA;L!$Yk[gehYj]\lg-Ç0afegklgl`]jaf\mklja]k&

Af*((0$l`]k][lgjÌknYdm]oYk]klaeYl]\YlMK+-ZaddagfYf\ak

]ph][l]\lg_jgolgMK)((ZaddagfZq*()-&

Ivstts by t r rzts r xt

t rs t r utur u t str rwt,

rs ub s rvt vstts t r,t rs trt t sur, t r

w t r vry s. t IR6 b, rvt

]ph]f\almj]Y[[gmflk^gjYka_faÕ[Yflhjghgjlagfg^l`]Af\aYf

t r vry rt. T Gvrt I GI s

s ur rvt rtt u t strts t

ubu bty.

T GI s s u t Ht t Irt

Syst HIS rt t vrt t t t r

t rt, t trs trs. T

rt t rv by wbb ts s t

strt tr, trby b y rs t

bttr r ss ub t vry. Svrutt s su s GE Htr, It, Hwtt

Pr, Cs Systs, Qu, rst, G, IB,

Cutr Ss Crrt CSC, Prt Systs, TCS

HC v tr t t s.

w t r s tt by IT s r xt

t xr t ssbty vtv w ts tt r

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3Techbytes E tcooy wsttr

s t us, sttv, rtb wrt.

r t rrt by Srbr Rsr, I s t

ststrw t r IT rt s, wt xt

_jgol`jYl]g^*-$^gddgo]\[dgk]dqZq;`afYYf\Na]lfYe&

T I ty ustry s rst t rw r

MK*&Zaddagfaf*((0lgMK)Zaddagfaf*(*($YkeYfqAf\aYf

vrss ty s r v

vtv ruts r t I rt.

T I t r IT rt s s t vut

y s t tr t t s t rt. rt

r str st rt systs HIS, t r

tur rv ut syst PCS, rt

stt srvs RIS, tr rrs ER

systs s s t . Furtr, trs su s IT

utsur ITO t r I r r.

y rowt rivrs3

T w trs trs r rv t ry rw

us IT t t r ustry I:

� Toporpy trv/cost ctors Wt t rty

t ut I v vs st t

[Yj]^Y[adala]kdg[Yl]\afe]ljghgdalYf[ala]k$alak\a^Õ[mdl^gj

tts t s v r ssts. s su,

t ssts bs urb rs rry t

lgljYn]dlg^Yj%Ömf_dg[Ylagfk^gjhYla]flnakalk&L`]j]^gj]$

t us IT ts str w b trs t r trrur ts wt rt s, ru trv ss

t xt t bst ssb trtt r t v

ty.

� Iovtio upr o xisti tcooy T

vbty v sstt

ty wt t rrt us IT s rt

w rts. Furtr, t rw xsur tts t

t tst IT srvs vb by s trr w

I r t rs us su systs t

t r srvs r vt.

� Proctiv wss Wt t rs t

susss Is, rvtv t r s

rt. T tr t ts , r

stwr, w bs ss t t vu’s t

rs, t st tu rvtv surs t

egfalgjaf_g^hYla]flhjgÕd]k$akYnYadYZd]afl`]eYjc]l&

Opportuitis or IT i t cr4 

Er IT trs t I t r ustry v

t rt r. IT rsss t tr y trs

ssbty, rbty ut w.

w ts t r t systs sst

tr t str, t t x.

T rsss, w t, t t

r t rss r tv. T tyrv

t r t utur s y t ur r

st r t sytt t t rtv.

T r IT t r t vt rtv

wss stwr s sr trt t sr b

surv, w s tt ry ss t

by v t rt t ty ttrs y

t rs.

Ittvs ty r us t t rrs,

t t b vry t r rt.

tr rw tr s “tttr,” w us s

twr, wss rt trsry, w

bs t rs rs t uty

rvrs.

Tr r svr ts tt r trr

t I t r ustry:

Diit t rcors5

� Ectroic ic rcors (EMRs)

ERs w vu tt rrs t b str

try, tus srby ru t

t, y s tt ts vst t

tt rrs t r r. T r vt

t t tru ts t s tt t

b sy trsrr btw ts t s

twr. Trr, t tt s ub t vst rvusy tt t r trtt, y tr

t rby st b vst s t tt’s

stry b ss tr.

� Prso t rcors (PRs)

PHRs r rt t tttr tr, wr

tts rtt r tvy t t r

Health care in India is largely paper-based and is,thus, sometimes chaotic.

Syopsis

Doctors and hospitals typically do not maintainpatient records. Patients are responsible for theirown historical data management.

Dscriptio

Government-aided hospitals and private hospitalsTrt sctor

Electronic medical records and patient healthrecord management systems. Web-based solutionssuch as Google-Health are also a possibility.

Soutio

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4Techbytes E tcooy wsttr

rss. Hwvr, PHRs, ttr wt tr t t

rrs tt rt t —ERs tt r us wt

s rvr tr t rrs EHRs

tt b sr ut rvrs — srv by

t rt rstry ut. Ty r s us

s tr ts, w trr rts t tts,

s r rvrs. T t ts rrs s t

vut t rr rts. PHRs r

]ph][l]\lghdYqYhanglYdjgd]afkaehdaÕ]\Zaddaf_$\][akagf

surt rtv tvss rsr, w s

t tr t st tv trtts t v st

r v t.

PHR trs su s G Ht rst

HtVut w brs t ss str rs

t rt .

� - Prscriptio

tr r ty t r s t t

Prsrt, wr rsrbrs trs s

tr rsrt tru utr twr t

str. Ts ts t r tts t rry tr

rsrts t t str. Ts s v rrrs

tt ur u t vrus rss su s buty

t rsrt u t b wrt.

Tici6 

T s t us tr rt ut ty t rv surt t r

w st srts rtts. T r

r rt ssts rv tst rsut trssss t u

s, trt “v rs” ttr systs.

AfalknYjagmk^gjek$l]d]e]\a[af]`Yk\]egfkljYl]\]^Õ[Y[q

by rs uty, ru sts rt rvu

rtuts r t r rvrs. T w r vrus

ts t.

I, wt ts vrs ss szb ut, rs

rtu vrt r t wt t utry

srt bt sts ssts.

r t t P Css, I s srt 6,

trs, 1 urss 2, t surs.

rvr, t rty t utry’s ut vs

vs, wr t r ts r rtvy r. T y

ts t u ttr rurs,

r surryrbts, r butry tr,

ss t, sstr t, rt

sutt rt r tr, ss surv

rr tr, tu ut, ub

wrss. T strt t t twr I,

l`]?gA$afalk=d]n]fl`>an]]YjdYf*((Ç*()*!$Yddg[Yl]\

MK-(eaddagflgklj]f_l`]fl`][gmfljqÌkl]d]e]\a[af]k][lgj&

Cs stuy poo ospits rvi Ey Cr

i t wy i tici

poo Tici Ntwor Foutio (TNF) 

TF, rt Hsts, rs ustz

t surt r rry, sry

l]jlaYjq`]Ydl`[Yj]&9L>k]lmhalkÕjkll]d]e]\a[af]

tr r, r Prs, 1,

s ts t, t s stbs ry 15

t trs I w st

s utrs. TF rs br r

t srvs su s try, t

\]jeYlgdg_q$l]d]%hYl`gdg_q$j]egl]A;Megfalgjaf_$bu tr EHRs. Furtrr, TF

s v ts w wbb t

t tr WEB, w bs

trs, urs s sts t t vt

t t tts v ssb rs

vrts ts t t sur ER.

rvi’s t-optooy twor rv

Ey Cr Hst s st u tty

twr tt ss t sss by vw

st s. rv’s y rvs bs ts

r ss s w s v stt

t trus tt trv rury t rtts, rr y xs, t y r

a\]fla^qh]ghd]o`geYqj]imaj]kmj_]jq&Mkaf_l`]k]

t trus, trs t rv’s sts

rtt t ss ss

w rur. t t trtry v, ssts

t rv rv sutts t tts

x t rt sts.

Telementored

procedures/

Surgery -

Robotics

Home Care

&

Ambulatory

monitoring

Disease

Management

Disaster

Management

ContinuingMedical

Education &

Public Awareness

Disease

Surveillance &

Program tracking

RemoteConsultation &

Critical Care

Monitoring

Second Opinion &

Complex

Interpretations

Tici

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5Techbytes E tcooy wsttr

� ry Hruyy t zur Sw Cr

Ctr brt wt S, rsr ru t

Hrvr/IT, r t srt bs tt r

r tr sss.

Ptit ctricity 8

Ptttr IT systs rv rt trsry.

Ht r IT ty s by trt st utrs

ury ts. Ptt r s xt w ts

rt tt systs rv, w t

tttr r t tr us. Hwvr, tt t

k][mjalqYf\]^Õ[a]f[qaf`]Ydl`[Yj]j]eYafkY[`Ydd]f_]&

Stwr tt surts r rsss, rwr

tt ws sy ss t rt t t t r

strs tt t trt rt systs sr

r t y turs w t r IT systs.

Prs, t st srutv tyrv r t

r ty s t rrt t bs, s twrs

ss t t r rt trsry, w

s rrr s “Ht 2..”

Cou coputi9

urt st s b t trrt t t r IT

t, s I s trty wys b stsstv

rt. Hwvr, ts tr s ruy .

T tr y ts r t r srv rvrs r:

� H t sts

� T r u rsurs t t srv

systs us

� ssbty t 24/7

u ut rvr rsv su s s

t vr rb 24/7 t ss t rsb sts. Ts

s t bst sut r t I t r syst, s t

rus urt vstts stwr rwr.

Hwvr, t t u ut s yt t rv ts

wrt t r, wt ust w ry trs ts

ty wt stbs rs ts r. T st

ka_faÕ[Yfl[`Ydd]f_]afY\ghlaf_l`akl][`fgdg_qda]kafl`]

urtty ru wtr sts s w trust tr

t t b str st.

AfAf\aY$kge]eYgjhdYq]jkafl`]Õ]d\Yj]dggcaf_lgZmad\l`]aj

w twrs. Ity, t rvt u s r y t b

t, s s t t ub u, wr sts v t

sr t xtry.

Cs or tcooy optio i t Iit cr iustry10

T t r vry vrt I s sttv

s. Iut rstrutur str t

r vry wr rss urtr tsy t xty.

Otr s trt IT t t I t r

syst u:

� strs

� us IT w

� Rut , urs tr st t ust

t

� rss ru ty urs r systs

r r rb

� rr vr surt

t obi tcooy i t cr7

AfAf\aY$-g^l`]`]Ydl`af^jYkljm[lmj]ak[gf[]fljYl]\afmjZYf

Yj]Yk$o`ad]gfdq*g^l`]hghmdYlagfakmjZYf&L`]klYlmkg^

t r rur rs s st us r r r. Its txt, Ht s t ty t rs ss t

uts t trst v t t t rs

lae]&gZad]l][`fgdg_qj]hj]k]flkY`a_`%j]Y[`$[gkl%]^Õ[a]fl

t r t r r ssb, rb

tv rss t v wr.

L`]eYgjZ]f]Õlkg^e@]Ydl`[YfZ][Yl]_gja]\aflog\aklaf[l

but trrt wys:

� It bs rv ss t trt srvs, tus

ru ys r tts rv r.

� It tts rv uts su s ru

t rtty, rs s rstrt sss.

Cutrbs bsurv rts us t rt t

sss rt tbss t r rur rs

r b ur I. Gu t tt su

rts, tr r svr rzts tr ts s:

� T I Isttut C Ty IICT

Hyrb s v t rst t ssb

s sss su s r ts

rur r Prs.

� rt ttv by b srt — rs t

I Isttut Ty, rs, t t Ctr

^gjagdg_a[YdK[a]f[]k$;Yjf]_a]]ddgfMfan]jkalqÌk9mlgf

DYZ$DAJ=YkaY$l`]Mfan]jkalqg^9dZ]jlY$J]kh]j]DYfcY$

t Srvy Sty t Itrt

vt Rsr Ctr IRC — t R T

Bsurv Prr RTBP, s ttt t us t

wr b s t v t r .

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6Techbytes E tcooy wsttr

Poor suppy rt

Gv t bry st t t r IT ustry t

utry, I sts r t “utst” r t

IT. u t t r suy rt t r IT ruts,I sts v wr s. s rsut, ty u

t sut tt s tr vrs xsv r

afkm^Õ[a]fldq\]ka_f]\Yf\j]\mf\Yfl&Mf^gjlmfYl]dq$Zgl`]f\k

t stru r wry srv tu t stru

oal`l`]kYe]af]^Õ[a]f[ql`Yll`]qklYjl]\oal`&

Striztio

Ht r srv rvrs v t svr rbs w

s t t r t systs.

rt t r rzts v vry stwr

rurts, tr sz wr, t

systs rstrutur. Ts rurs r

[mklgeaYlagf$eYcaf_al\a^Õ[mdl^gj`]Ydl`[Yj]k]jna[]

rvrs t s rt stwr rrs ustz r

vrus t r rzts.

I rr t v su rbs, tr su b rt

s strs. Ts strs ust stsy

t rurts st t r rzts. W su

klYf\Yj\kYj]]ehdgq]\afl`]MK$Af\aYf`]Ydl`[Yj]akq]llg

oalf]kkl`]\]n]dghe]flg^km[`klYf\Yj\k&Afl ]MK$afklalml]kYj]\ana\]\aflgnYjagmk\a^^]j]fl[Yl]_gja]koal`kh][aÕ[

strs.

Su t rvts t I t r

sty u ttrt r ustrs r tr utrs,

tus rt rt stv t st

y. It u s rsv rbs su s t

vbty rsurs t vr vt t

str.

;gfÕ\]flaYdalq

T us IT s sst wt ssus rvv ru t

rvy tt t, s t rt s rvt

rs tur rurs strtr rut. Crs

rr t wrs rt btw

tts, t r s, vrt IT s

tu t u t ustry.

Ctrbut by: Sty CrvrtySior Mr Tcooy

Couictios & Etrtit

c b rc t

[email protected].

Swti oyst Strtic Mrt

Itic - Tcooy

S c b rc t

[email protected]

Cocusio

Alak]klaeYl]\l`Yl)-g^Af\aYÌkhghmdYlagfkladd`Yk

ss t t r srvs, tr u t YnYadYZadalqgj][gfgea[j]Ykgfk&gj]gn]j$-g^l`]

imYdaÕ]\\g[lgjkhjY[la[]afmjZYfYj]YkYf\*+aflgofk$

o`ad]gfdq*hjY[la[]afjmjYdYj]Yk&al`l`]af[j]Ykaf_

us ty t ustry, ts w t br

t r srvs wu b rv t rr st

.

Fw vts tuts, t GI

tr rvt t srv rvrs r urt

svr ttvs t rs ss t u uts

tt ss t rt r wr r. Fbr

t bs, xt rs b ty

l`]\]hdgqe]flg^+?oadd`]dhe@]Ydl`_Yafege]flme&

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7Techbytes E tcooy wsttr

Rrcs

1 “It Irt Ty I Ht Cr

Iustry,” Wrrss wbst, tt://ssb.wrrss.

/21/7/16/trtty

`]Ydl`%[Yj]%af\mkljq$Y[[]kk]\+Yj[`*())3É@]Ydl`[Yj]AL

I Otst Out,” s Hst Htrt wbst, www.s./rt

l][`fgdg_q'`]Ydl`[Yj]alaf\aY&`le$Y[[]kk]\+Yj[`*())3

ÉL][`fgdg_qggklLg@]Ydl`[Yj]$Êmkaf]kkDaf]$)0gn]eZ]j

21, v ISI Er rts

2 “ ty ustry I r t rwt urv,”

CII tt, uy 21 “s Htr Irt

Ty Iustry,” Ht IT EWS.rt wbst, www.

ttwsrt./6, ss r 211

“Irt Ty Rvut Htr,” I

wbst, www..t/rts/rt1.s, ss r

211

+“ ty ustry I R t rwt

urv,” CII tt, uy 21 “Ht r rts

t xt v yrs,” Htr t Exrss

o]Zkal]$ooo&]phj]kk`]Ydl`[Yj]e_el&[ge'*(((-+)'

rtty5.st, ss 2 r 211

“ t w,” T Hu wbst, www.tubs.

[ge'l`]`af\m'eh'*((*'(')+'klgja]k'*((*()+((+(*((&

t, ss 2 r 211

4 “Irt Ty t t tr ustry,”

9=af^go]Zkal]$ooo&Ye]af^g&[ge')--0(%egj]*&`led$

ss 4 r 211 “Ht Ty Ivstts I,”

B Tst Gu wbst, tt://www.btstu./t

tyvstts.t, ss 4 r 2115 “I Htr Irt Ty,” Ht

wbst, www.t.r/rts/rtts.

YkhLald]Af\aYf*(@]Ydl`[Yj]*(Yf\*(Af^gjeYlagf*(L][`

fgdg_q9jla[YdA<*+)(Lqh]=JK=;LAN=$Y[[]kk]\Yj[`

211 “Tur t: Hw ty vt s b t

trsrt t r,” Erst u, 2 “Irt

Ty t t tr ustry,” E wbst,

ooo&Ye]af g&[ge')--0(%egj]*&`led$Y[[]kk]\Yj[`*())

6 “Tur t: Hw ty vt s b

t trsrt t r”, Erst u, 2

“T I: Ittvs Prstv,”

B.S.B rtt Irt Ty stry

Cuts IT Gvrt I, P. 7 “Htr

— ty s r suss”, Erst u, 21

T twr Fut wbst, rv Ey Cr

wbst

7 “Tur t: Hw ty vt s b t

trsrt t r,” Erst u, 2 “Ht

r vt: vr b ty r Htr

I,” B Isttut t Stus

o]Zkal]$ooo&Zaek&]\m'kljYl]_qe'\g[k'Kqfghkake@]Ydl`*(

^gj*(Af\aY&h\^$Y[[]kk]\+Yj[`*())3É@]Ydl`[Yj]$ÊAf\aYf

Br Euty Fut wbst, www.b.r/rtsvw.

Ykhpaf*Yjla\*+0-[Yla\))hY_]*$Y[[]kk]\r 211

0“Tur t: Hw ty vt s b t

trsrt t r”, Erst u, 2

“Cu ut s urv ty I tr,”

Exrss Cutr O wbst, www.xrssutr.

[ge'*()((*(0']phj]kkafl]dda_]fl]fl]jhjak])&k`led$Y[[]kk]\

r 211

1 É]%D]Yjfaf_]%@]Ydl`Çhhgjlmfala]kYf\;`Ydd]f_]kafAf\aY$Ê

r s , Sr r tr Evut

FP I “Hw s ERP rv ustry,” www.rwr.

[ge']jh%Yjla[d]k']jh%af\mkljq%YfYdqkak&`le$Y[[]kk]\0Yj[`

211 “Htr IT I Otst Out,” s

Hst Htr t wbst, www.s.[ge'af^gjeYlagfl][`fgdg_q'`]Ydl`[Yj]alaf\aY&`le$Y[[]kk]\+

r 211

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T cocpt

T u rt s stty vv s rr s t

rts vb r rtuts ts s. IC

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sts busss ts, rstrutur stwr,

t vt yt stwr, srvrs

str. I I s w, t busss r xsv

tv IT suts s xt t rv t r u

srvs.

Cu ut s r t sr rstrutur w

r s systs r ttr t rv IT srvs.Mk]jkYj]lqha[YddqfglYoYj]g^l`]mf\]jdqaf_l][`fgdg_a]kmk]\

t rv srvs, y tt t rsurs ty ws t urs

r vb vr t trt t bb t u.

Tr r tr ty s tru w uut

srvs r r:

Cloud computing in the health care industry

Sotwr s srvic (SS) Stwr s r s srv, trby ru t r ustrs t

st, ur t ts. Ssr. s

g^l`]Õjkl]fl]jhjak]Yhhda[YlagfklgZ]g^ ]j]\YkKYYK&

Ptor s srvic (PS) T vt vrt

s rv s srv tt suts yr stwr

trt t rt syst OS, wr

t stwr. Custrs v ts wt t

vrrv t rr trs

PIs trs b wt utt t

sbty. T r xs PS u t G

s rst Wws zur.

Irstructur s srvic Prss, str bwt

r r wt tr b. sur

str t ru OS, stwr ts wb

r tbs srvrs t rt rwr. S r

r xs IS u z, Rs

Svvs.

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9Techbytes E tcooy wsttr

Cu ut rstrutur s srv IS brs utty

ut sr t rty. It s t tt t t wy

IT rwr s urs, s us. Wt ts rs

afÕfal]k[YdYZadalqYf\YhYq%Yk%qgm%_ghja[af_eg\]d$l`]hjaeYjq

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rstrutur s srv IS rt s t st st

bt by I. Gby, t rt s b tur

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rss ustry sts, t I rt s s xrss

ka_faÕ[Yflafl]j]klafl`]hgl]flaYdg^AYYKk]jna[]k&

Cou coputi i t t cr sctor

T t r str s w rsy utt

y t rt ty t y

ut tr bussss. Ty us t r

t rt systs HIS, tur rv

uts systs PCS, tr /

t rrs ER/EHR t r systs

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s r trs R wt ru s.

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strts su s t vbty ts srvs rt

ts, busss tuty rurts, t surty

trty.

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r st s t st st. Currty, sts s

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bt u t trt tr syst.

Cu srvs xt t t r rv t rs

ru IT sts t tu r rssurs

t rt t rt str r uts t

t r rt. Fr t s u busss SB

t r rvrs, u IS srvs wr t brrrs

t rt rwt by z ty sts urt

vstts. Fr sts, bss sts w, u s

t rurts t EHRs.

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� YaflYafYf\klgj]hYla]flj][gj\k'Zaddaf_'[dYaek

� @gkll`aj\%hYjlqgjaf`gmk]Yhhda[Ylagfk@AK$]l[&!

� ;gff][lgfY[geemfalqd]n]dZ]lo]]f\g[lgjk'`gkhalYdk$

sts s tts

Erst u rty ut trvws wt CIOs

rzts rss ustrs t yz tr xtts

r, rts , t I IS rt rw

rvt rs r t tr IS syst.

Tr r tr u srv s: SS, PS

IS. IS rvs t bty t xut rt rss

str vr t trt. It s, y sss, t

st tz vrs u srvs.

Database Messaging Queuing

API and middleware

Monitoring Provisioning Scheduling

Web management console

vStorage vServer vNetwork

Virtualization

Storage Server Network

Hardware

Power HVAC Land

Facilities

CRM ERP Email

Enterprise applications

I  nf  r  a s  t  r  u c  t   ur  e a s  a s  er vi   c  e

P l   a t  f   or m  a s  a s  er vi   c  e

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Bandwidth

Storage

Compute

Abstraction ofinfrastructure

Service oriented

architecturePooled resource

Scalable

Utility based model ofcomputing

Available as a metered scalable and ubiquitous service

Pricip crctristics

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10Techbytes E tcooy wsttr

y sss ro t E cou optio survy

� Pstv rts, wrss vs xt

ts r t r tv rt tt s

ry t xrt wt u IS srvs.

� Etv ut r srv rvrs t ts st

su s s t rs tt trrss v

ru syst turty.

� L`]Kk]_e]flakegj]Yllmf]\lgl`]Z]f]ÕlkYf\

s t u. Furtrr, t turty t

syst s ss trrt t t SB st. Ts

s t SB st t r s t

tr u IS srvs.

� Etrrss rv t surty rvy s t rst

brrr t t.

� Trrty t srv rvrs trt IT

srv rvrs r b vw s rry s r

trrss t v u srvs. Su rvrs su

y vt r br t syst ttr.

T Ii IS rt

Currty, t I rt s t v tur syst,

w surts u IS srvs. w yrs r t

srv rvr st su s Tt Cuts, Wr t v u srvs, w r y t

vv t r stb u rs. Tt Cuts,

r x, rs ts ustrs v vrtuz

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Irstrutur rvrs t u su s VWr, t

IB v rystz rs r t rvt u v

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u IS srvs. S t s t rt urrty

s u:

� Esyst turty

� Custr wrss srvs

� Ctvty

T rt s s rt rt t rt “stwr

s srv” SS s. T SS rt s rsy

t t SB st, t st t

tut rss CIOs IT s rs. T IS rt

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rt rts.

Rsss t t Erst u survy tr t t

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t t ty t xt tr yrs. T ttr

t s s tv vt us urv,oal`Yka_faÕ[YfleYafklj]YeeYjc]l\]n]dghaf_afl`]f]pl

l`j]]lgÕn]q]Yjk&

Exibit 1 “Wic o t oowi pproprity scribs yourviw o “cou coputi irstructur s srvic”?

44

12

24

2

Cu ut s vv t w tur s yrs

Cu ut rs w t sut y busss

Cu ut w rv t xt wv IT vt

t wr ts srvs rt t

Sur: E Survy — Cu t I, 2

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11Techbytes E tcooy wsttr

H]j[]an]\Z]f]Õlkg^aehd]e]flaf_[dgm\AYYKk]jna[]k

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wr sts, ssrv , wtry brrrs t stty

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tt trs t u IS srvs t I rt.

H wrss vs t stv rt u t rt,

w w s rbust rwt rts t srv s vb w

trrss b t t ty.

Fiur Iovtio iusio curv IS Ii rt

Sur: E Survy — Cu t I, 2

8%  Innovators

Early adopters

20%  

Early majority

44%  

Late majority

16%  

Laggards

12%  

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4

17

17

4

4

4

5

25

17

21

14

21

21

27

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8

25

2

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=plj]e]dqKa_faÕ[Yfl\jan]j >Yajdqka_faÕ[Yfl\jan]j

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1

8

8

4

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2

2

42

42

8

8

1

25

2

2

 Ability to

innovate

Intangible

benefits

No capital

investment

Usage-based

payment

 Ability to focus

on core

activities

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1Techbytes E tcooy wsttrTechbytes tcooy wsttr

v susss wt rtts t stt

\a^^]j]f[]afl`]h]j[]an]\Z]f]Õlkg^[dgm\Zql`]KYf\

trrs sts. T SB st srs u IS

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h]j[]an]kZ]f]Õlkgfl`]gh]jYlagfYdka\]l`YlYj]_]f]jYddqrv r utsur .

� T SB st s t ut s t t

gh]jYlagfYdZ]f]Õl$o`ad]dYj_]]fl]jhjak]kj]_Yj\Ydgo]j

rs ty bss s t st rtt

gh]jYlagfYdZ]f]Õl&

� L`]Kk]_e]flj]_Yj\kmkY_]%ZYk]\hYqe]flkYf\

dgo[YhalYdafn]kle]flkYk]plj]e]dqka_faÕ[YflZmkaf]kk

Z]f]Õlk$o`ad]l`]dYj_]]fl]jhjak]h]j[]an]kl`]YZadalqlg

^g[mkgf[gj]Y[lanala]kYkl`]lghZmkaf]kkZ]f]Õl&

Cst s t s t b tr rv t s t

t u IS srvs. Surrsy, bt t SB

r trrs sts v v wr rrty t tr

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vr.

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r s ru t turty vrs tr urrt

bty t rv u srvs. Hr r s t

s ry sst wt st t u IS

srvs:

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rvr

� trrbty

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t surty rvy s r r r trrss

sr t u IS srvs. Cu IS s

strbut ut wt rt buty ru

wr t t rss. Ts strbut s t

rt r rs surty s. u srvrvr tt ts rss by stbs tv

surty trs rwr t w rs:

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� ;gehdaYf[]Yf\Ym\al

� 9hhda[Ylagfd]n]dk][mjalq

� <YlYZY[cmhYf\j][gn]jq

� D]_Yd

Sur: E Survy — Cu t I, 2

Fiur 5 Prciv tcic cs

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8

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25

17

1

54

2

2

17

8

46

5

71

Usur t urrt IT

Rsurut

ty

t rvy

surty

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13Techbytes E tcooy wsttr

Sur: E Survy — Cu t I, 2

Fiur 6 Prciv busiss cs

=plj]e]dqKa_faÕ[Yfl\jan]j >Yajdqka_faÕ[Yfl\jan]j

Ka_faÕ[Yfl\jan]j t rvr

8

2

1

4

17

25

2

1

25

2

8

21

2

5

ss tr vrIT rts

Itr rsstt rss

t sur but t ROIt b xt I vst

u ut

Vr rsbty t swt vrs

sy r br rtsb

Cocusio

Etrrs IT s rs t tu tr

t rt t srt tr r rvr strtsru u IS srvs. Etrrss t t rrt

ty t su strt trt wt srv

rvrs t urst urrt rs. tu

t syst s t r t b tur u t

xt surt t t u IS srvs rt,

t rss u w srv s tus t

bt rvrs trrss t t r t u.

Wt rvrs b t vst rstrutur, t

s sbty u srvs r y t

vv ry.

Cs sr u ut t sr

t br r busss trs ts tt yrs r su ttv. Cs su sr

s t w u utrt rs:

� Prvy

� Etrrs rttur

� Irt surty

� t trs surty

� IT tvss/trsrt

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� Sbty

T w usts r rt r busss rs t

sr w t r rvrs/sts s, t.,

r trst t u ut:

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� `Ylkh][aÕ[Yj]YkYj]egklYhhjghjaYl] gj[dgm\

ut

� Wt srvs r trrty vrs rv

� `YlYj]l ]egklka_faÕ[Yfl\YlYhjanY[qYf\k][mjalq

ssus tt w w y

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sstv tur rt vv

� Wt r t u rvr’s y rss rr

trs, w w ts t b tr sur r trrs rstv

� Hw I y IS wy tt s t rtvy sy

t swt rvrs,

� Wt r w try t v tru u ut

Wt ROI w xt

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14Techbytes E tcooy wsttr

� Wt ty s w b rur wt u

ut

� C t rvr r rb srvs rt tr

rvr ts� Hw I ssss t tu rstrutur tt w b

t surt y ts Hw I br t

rr t rvr vrt

� s t IS rvr r sbty s ts t

t sts/st trs t trs

� Hw s rsur t ur wt t

u rvrs’ rstrutur st u

� Bs t r, t rr

xt us ttrs, wt s t bst r strty

� Hw xst rsurs, bt s , brt r xu t

� Wt r t brr utur rt ts

ts r

Ctrbut by: N

ssocit Dirctor

visory Srvics

c b rc t

[email protected].

Si r

Mr

visory Srvics

S c b rc t

[email protected].

Tec es E t y ttr

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15Techbytes E tcooy wsttr

Wt r your touts o t w tir-prty rporti

str rpci SS 70?

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ssty utr ut. T w trrty

rrt str ts t b t rzt r

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g^\aj][lgjkYf\ÕfYf[aYdklYl]e]flmk]jk&L`]k]klYf\Yj\koadd

rur rzts t r t r st trs

tru sssrt.

ow o you s tis c cti t IT iustry?

S t rurts s rt t w strs

r t wrtt ssrts, urt srt

t syst s w s tr btvs t syst.

W t s r tr, ty w t v u

t rzts wt rr tr

, xt tt ty y y r ss t bttr

tr .

Wt is your oriztio’s ro-p to ipt t

w str?

s rzt, w r rr r t, ur s r

, ur t s ry ur xt ut su

uust 211 w b ur t w strs.

Wt i o cs o you xpct i your

oriztio procsss to t t w

rporti str?

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v rrt tr s t

b t t t s t rur ssrt

ur t w strs.

ow o you p to couict ts cs to your

cits?

W v ut wt ur ts, s s t

s r y tr ut ts w s

b ut tru ur xst rur s

su s t ts, s tr ut

.

ow wi your oriztio vr cs to its

vt?

w yrs w w wt r SS 7, rtvy

wtut rurt r y ur ustrs r

hjgkh][lk$alZ][Ye]gmjMK&L`aklae]lgg$o]Yj]o]dd

rr r s t trrty rrt strs

w tu t b tt t t b

bst rts.

Industry speak

Excrpts ro itrviw wit Co. T L Sr VP Quity Iortio Scurity CL Tcoois

Q

Q

Q

Q

Q

Q

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16Techbytes E tcooy wsttr

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w strs. Ts s ust w srv rzts

r tt us t t SS 7 urst wt t

s t tr rzts tr bussss. Erst u

rz t r t rss r t

“” ts.

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s, t ut, Brt, EX Srvs, Gt, Hwtt

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ws ssu r 12. T rs rt tv

trs t rrt rss, b wt bzt

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strs tt r SS 7 r srv rzts.

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t rssbts srvs rzts r wt

t w str.

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t t’s srt t syst. Ev t w

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utt rzts srv tys rzts.Gru rtts t t r

Industry event: CFO roundtable conference

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tr rs s t t rs t t rurts

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syst.

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t syst

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tr btvs, tu t rss r t u t

srv rzt rrt

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rsb ssur tt tr btvs w b v

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s, Su Putty r EX, Sr r Hstr

us Cury r IIT wr t tr rtts

w xrss tr rs s.

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