techbytes issue 8
TRANSCRIPT
8/4/2019 Techbytes Issue 8
http://slidepdf.com/reader/full/techbytes-issue-8 1/18
TechbytesIssu 8 — Ju 011
E tcooy wsttr
In this issue
Ortuts r IT/ITS t I
t r ustry 2
Cu ut t r 7
Iustry s: xrts r trvw
wt C. T Sr, VP Quty H
Irt Surty, HC Ts 14
Iustry vt: CFO rutb t
w trrty rrt strs 15
r us,
W r t t rst t yu t xt t ur ty wsttr, Tbyts. Ts t
susss ts rt t r rtuts t t r s r IT/ITS.
Ty s b tr t r t rtst rs t utry, xt w ru
svrs t w sts, urt ss subsut trtt , bv , t vr
t r vrt bttr s w s rs t xty .
I ts t, w v t t trt ty t t r ustry s
t rtuts tt r u r t IT/ITS. W v s sr ur rstv u t
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Our ustry s st turs trvw wt C. T Sr, VP Quty H Irt
Surty r HC Ts wr srs s vws w tr rty rrt strs.
I t vt st, w v tur rty CFO r t suss vrus sts t w
trrty rrt strs.
W yu y r ts t rwr t yur susts b.
Gurv T
Prtr t rtr,
Ty, Cuts Etrtt
Forwor
8/4/2019 Techbytes Issue 8
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Techbytes E tcooy wsttr
T IT–t cr syry i Ii1
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ts — ub wrss ru su ts s rw
rt s bus ty’s vrt, ts
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u. Wt urs wr t rs, t I
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b t, tt su s yss.
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by by ss ty s rs. Furtr, t
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ts su s tt sr .
ut, rs t r sts, t rt b
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s t, t r rvrs, surrs surs r
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rv vtv sttv suts r t t r
str.
Opportunities for IT/ITeS in the healthcare industry
Tcooy xpitur i t Ii t crsctor
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w t r s tt by IT s r xt
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3Techbytes E tcooy wsttr
s t us, sttv, rtb wrt.
r t rrt by Srbr Rsr, I s t
ststrw t r IT rt s, wt xt
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vtv ruts r t I rt.
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r str st rt systs HIS, t r
tur rv ut syst PCS, rt
stt srvs RIS, tr rrs ER
systs s s t . Furtr, trs su s IT
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us IT t t r ustry I:
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t us IT ts str w b trs t r trrur ts wt rt s, ru trv ss
t xt t bst ssb trtt r t v
ty.
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ty wt t rrt us IT s rt
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t r srvs r vt.
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t rt r. IT rsss t tr y trs
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rvrs.
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t I t r ustry:
Diit t rcors5
� Ectroic ic rcors (EMRs)
ERs w vu tt rrs t b str
try, tus srby ru t
t, y s tt ts vst t
tt rrs t r r. T r vt
t t tru ts t s tt t
b sy trsrr btw ts t s
twr. Trr, t tt s ub t vst rvusy tt t r trtt, y tr
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stry b ss tr.
� Prso t rcors (PRs)
PHRs r rt t tttr tr, wr
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Health care in India is largely paper-based and is,thus, sometimes chaotic.
Syopsis
Doctors and hospitals typically do not maintainpatient records. Patients are responsible for theirown historical data management.
Dscriptio
Government-aided hospitals and private hospitalsTrt sctor
Electronic medical records and patient healthrecord management systems. Web-based solutionssuch as Google-Health are also a possibility.
Soutio
8/4/2019 Techbytes Issue 8
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4Techbytes E tcooy wsttr
rss. Hwvr, PHRs, ttr wt tr t t
rrs tt rt t —ERs tt r us wt
s rvr tr t rrs EHRs
tt b sr ut rvrs — srv by
t rt rstry ut. Ty r s us
s tr ts, w trr rts t tts,
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rvr, t rty t utry’s ut vs
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tr r, r Prs, 1,
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t trs I w st
s utrs. TF rs br r
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s v ts w wbb t
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rvi’s t-optooy twor rv
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Telementored
procedures/
Surgery -
Robotics
Home Care
&
Ambulatory
monitoring
Disease
Management
Disaster
Management
ContinuingMedical
Education &
Public Awareness
Disease
Surveillance &
Program tracking
RemoteConsultation &
Critical Care
Monitoring
Second Opinion &
Complex
Interpretations
Tici
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5Techbytes E tcooy wsttr
� ry Hruyy t zur Sw Cr
Ctr brt wt S, rsr ru t
Hrvr/IT, r t srt bs tt r
r tr sss.
Ptit ctricity 8
Ptttr IT systs rv rt trsry.
Ht r IT ty s by trt st utrs
ury ts. Ptt r s xt w ts
rt tt systs rv, w t
tttr r t tr us. Hwvr, tt t
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tt ws sy ss t rt t t t r
strs tt t trt rt systs sr
r t y turs w t r IT systs.
Prs, t st srutv tyrv r t
r ty s t rrt t bs, s twrs
ss t t r rt trsry, w
s rrr s “Ht 2..”
Cou coputi9
urt st s b t trrt t t r IT
t, s I s trty wys b stsstv
rt. Hwvr, ts tr s ruy .
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systs us
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t vr rb 24/7 t ss t rsb sts. Ts
s t bst sut r t I t r syst, s t
rus urt vstts stwr rwr.
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wrt t r, wt ust w ry trs ts
ty wt stbs rs ts r. T st
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w twrs. Ity, t rvt u s r y t b
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Cs or tcooy optio i t Iit cr iustry10
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6Techbytes E tcooy wsttr
Poor suppy rt
Gv t bry st t t r IT ustry t
utry, I sts r t “utst” r t
IT. u t t r suy rt t r IT ruts,I sts v wr s. s rsut, ty u
t sut tt s tr vrs xsv r
afkm^Õ[a]fldq\]ka_f]\Yf\j]\mf\Yfl&Mf^gjlmfYl]dq$Zgl`]f\k
t stru r wry srv tu t stru
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s t t r t systs.
rt t r rzts v vry stwr
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s strs. Ts strs ust stsy
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strs.
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rs tur rurs strtr rut. Crs
rr t wrs rt btw
tts, t r s, vrt IT s
tu t u t ustry.
Ctrbut by: Sty CrvrtySior Mr Tcooy
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8/4/2019 Techbytes Issue 8
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7Techbytes E tcooy wsttr
Rrcs
1 “It Irt Ty I Ht Cr
Iustry,” Wrrss wbst, tt://ssb.wrrss.
/21/7/16/trtty
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Ty Iustry,” Ht IT EWS.rt wbst, www.
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wbst, www..t/rts/rt1.s, ss r
211
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urv,” CII tt, uy 21 “Ht r rts
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— ty s r suss”, Erst u, 21
T twr Fut wbst, rv Ey Cr
wbst
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8Techbytes E tcooy wsttr
T cocpt
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rts vb r rtuts ts s. IC
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srvs.
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Cloud computing in the health care industry
Sotwr s srvic (SS) Stwr s r s srv, trby ru t r ustrs t
st, ur t ts. Ssr. s
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t stwr. Custrs v ts wt t
vrrv t rr trs
PIs trs b wt utt t
sbty. T r xs PS u t G
s rst Wws zur.
Irstructur s srvic Prss, str bwt
r r wt tr b. sur
str t ru OS, stwr ts wb
r tbs srvrs t rt rwr. S r
r xs IS u z, Rs
Svvs.
8/4/2019 Techbytes Issue 8
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9Techbytes E tcooy wsttr
Cu ut rstrutur s srv IS brs utty
ut sr t rty. It s t tt t t wy
IT rwr s urs, s us. Wt ts rs
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Z]f]Õll`Yl[dgm\AYYK]pl]f\klgl`]dYj_]]fl]jhjak]ak_j]Yl]jbusss tvss t wr IT sts. T u ut
rstrutur s srv IS rt s t st st
bt by I. Gby, t rt s b tur
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rss ustry sts, t I rt s s xrss
ka_faÕ[Yflafl]j]klafl`]hgl]flaYdg^AYYKk]jna[]k&
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T t r str s w rsy utt
y t rt ty t y
ut tr bussss. Ty us t r
t rt systs HIS, tur rv
uts systs PCS, tr /
t rrs ER/EHR t r systs
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s r trs R wt ru s.
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strts su s t vbty ts srvs rt
ts, busss tuty rurts, t surty
trty.
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r st s t st st. Currty, sts s
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bt u t trt tr syst.
Cu srvs xt t t r rv t rs
ru IT sts t tu r rssurs
t rt t rt str r uts t
t r rt. Fr t s u busss SB
t r rvrs, u IS srvs wr t brrrs
t rt rwt by z ty sts urt
vstts. Fr sts, bss sts w, u s
t rurts t EHRs.
Ht r rvrs us rvt r ub u t:
� Klgj]hYl`gdg_qYf\gl`]jj]hgjlkp%jYq$]l[&!
� YaflYafYf\klgj]hYla]flj][gj\k'Zaddaf_'[dYaek
� @gkll`aj\%hYjlqgjaf`gmk]Yhhda[Ylagfk@AK$]l[&!
� ;gff][lgfY[geemfalqd]n]dZ]lo]]f\g[lgjk'`gkhalYdk$
sts s tts
Erst u rty ut trvws wt CIOs
rzts rss ustrs t yz tr xtts
r, rts , t I IS rt rw
rvt rs r t tr IS syst.
Tr r tr u srv s: SS, PS
IS. IS rvs t bty t xut rt rss
str vr t trt. It s, y sss, t
st tz vrs u srvs.
Database Messaging Queuing
API and middleware
Monitoring Provisioning Scheduling
Web management console
vStorage vServer vNetwork
Virtualization
Storage Server Network
Hardware
Power HVAC Land
Facilities
CRM ERP Email
Enterprise applications
I nf r a s t r u c t ur e a s a s er vi c e
P l a t f or m a s a s er vi c e
S of t w ar e a s a s er vi c e
Bandwidth
Storage
Compute
Abstraction ofinfrastructure
Service oriented
architecturePooled resource
Scalable
Utility based model ofcomputing
Available as a metered scalable and ubiquitous service
Pricip crctristics
8/4/2019 Techbytes Issue 8
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10Techbytes E tcooy wsttr
y sss ro t E cou optio survy
� Pstv rts, wrss vs xt
ts r t r tv rt tt s
ry t xrt wt u IS srvs.
� Etv ut r srv rvrs t ts st
su s s t rs tt trrss v
ru syst turty.
� L`]Kk]_e]flakegj]Yllmf]\lgl`]Z]f]ÕlkYf\
s t u. Furtrr, t turty t
syst s ss trrt t t SB st. Ts
s t SB st t r s t
tr u IS srvs.
� Etrrss rv t surty rvy s t rst
brrr t t.
� Trrty t srv rvrs trt IT
srv rvrs r b vw s rry s r
trrss t v u srvs. Su rvrs su
y vt r br t syst ttr.
T Ii IS rt
Currty, t I rt s t v tur syst,
w surts u IS srvs. w yrs r t
srv rvr st su s Tt Cuts, Wr t v u srvs, w r y t
vv t r stb u rs. Tt Cuts,
r x, rs ts ustrs v vrtuz
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lYc]fhjgY[lan]kl]hkaf]\m[Ylaf_[gfkme]jkgfl`]Z]f]Õlkg^
u IS srvs. S t s t rt urrty
s u:
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� Ctvty
T rt s s rt rt t rt “stwr
s srv” SS s. T SS rt s rsy
t t SB st, t st t
tut rss CIOs IT s rs. T IS rt
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rt rts.
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t t ty t xt tr yrs. T ttr
t s s tv vt us urv,oal`Yka_faÕ[YfleYafklj]YeeYjc]l\]n]dghaf_afl`]f]pl
l`j]]lgÕn]q]Yjk&
Exibit 1 “Wic o t oowi pproprity scribs yourviw o “cou coputi irstructur s srvic”?
44
12
24
2
Cu ut s vv t w tur s yrs
Cu ut rs w t sut y busss
Cu ut w rv t xt wv IT vt
t wr ts srvs rt t
Sur: E Survy — Cu t I, 2
8/4/2019 Techbytes Issue 8
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11Techbytes E tcooy wsttr
H]j[]an]\Z]f]Õlkg^aehd]e]flaf_[dgm\AYYKk]jna[]k
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wr sts, ssrv , wtry brrrs t stty
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tt trs t u IS srvs t I rt.
H wrss vs t stv rt u t rt,
w w s rbust rwt rts t srv s vb w
trrss b t t ty.
Fiur Iovtio iusio curv IS Ii rt
Sur: E Survy — Cu t I, 2
8% Innovators
Early adopters
20%
Early majority
44%
Late majority
16%
Laggards
12%
EYafklj]YeeYjc]l
Sur: E Survy — Cu t I, 2
4
17
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4
5
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21
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Sur: E Survy — Cu t I, 2
=plj]e]dqKa_faÕ[Yfl\jan]j >Yajdqka_faÕ[Yfl\jan]j
Ka_faÕ[Yfl\jan]j t rvr
>a_mj],2:mkaf]kkZ]f]Õlk
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1
8
8
4
42
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2
42
42
8
8
1
25
2
2
Ability to
innovate
Intangible
benefits
No capital
investment
Usage-based
payment
Ability to focus
on core
activities
8/4/2019 Techbytes Issue 8
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1Techbytes E tcooy wsttrTechbytes tcooy wsttr
v susss wt rtts t stt
\a^^]j]f[]afl`]h]j[]an]\Z]f]Õlkg^[dgm\Zql`]KYf\
trrs sts. T SB st srs u IS
k]jna[]k^gjÉljm]Ê[dgm\Z]f]Õlk$o`ad]l`]dYj_]]fl]jhjak]
h]j[]an]kZ]f]Õlkgfl`]gh]jYlagfYdka\]l`YlYj]_]f]jYddqrv r utsur .
� T SB st s t ut s t t
gh]jYlagfYdZ]f]Õl$o`ad]dYj_]]fl]jhjak]kj]_Yj\Ydgo]j
rs ty bss s t st rtt
gh]jYlagfYdZ]f]Õl&
� L`]Kk]_e]flj]_Yj\kmkY_]%ZYk]\hYqe]flkYf\
dgo[YhalYdafn]kle]flkYk]plj]e]dqka_faÕ[YflZmkaf]kk
Z]f]Õlk$o`ad]l`]dYj_]]fl]jhjak]h]j[]an]kl`]YZadalqlg
^g[mkgf[gj]Y[lanala]kYkl`]lghZmkaf]kkZ]f]Õl&
Cst s t s t b tr rv t s t
t u IS srvs. Surrsy, bt t SB
r trrs sts v v wr rrty t tr
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yt. Ts y b tv wrss t
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vr.
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r s ru t turty vrs tr urrt
bty t rv u srvs. Hr r s t
s ry sst wt st t u IS
srvs:
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rvr
� trrbty
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t surty rvy s r r r trrss
sr t u IS srvs. Cu IS s
strbut ut wt rt buty ru
wr t t rss. Ts strbut s t
rt r rs surty s. u srvrvr tt ts rss by stbs tv
surty trs rwr t w rs:
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� ;gehdaYf[]Yf\Ym\al
� 9hhda[Ylagfd]n]dk][mjalq
� <YlYZY[cmhYf\j][gn]jq
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Sur: E Survy — Cu t I, 2
Fiur 5 Prciv tcic cs
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54
2
2
17
8
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5
71
Usur t urrt IT
Rsurut
ty
t rvy
surty
8/4/2019 Techbytes Issue 8
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13Techbytes E tcooy wsttr
Sur: E Survy — Cu t I, 2
Fiur 6 Prciv busiss cs
=plj]e]dqKa_faÕ[Yfl\jan]j >Yajdqka_faÕ[Yfl\jan]j
Ka_faÕ[Yfl\jan]j t rvr
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2
8
21
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5
ss tr vrIT rts
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t sur but t ROIt b xt I vst
u ut
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sy r br rtsb
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Etrrs IT s rs t tu tr
t rt t srt tr r rvr strtsru u IS srvs. Etrrss t t rrt
ty t su strt trt wt srv
rvrs t urst urrt rs. tu
t syst s t r t b tur u t
xt surt t t u IS srvs rt,
t rss u w srv s tus t
bt rvrs trrss t t r t u.
Wt rvrs b t vst rstrutur, t
s sbty u srvs r y t
vv ry.
Cs sr u ut t sr
t br r busss trs ts tt yrs r su ttv. Cs su sr
s t w u utrt rs:
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� Irt surty
� t trs surty
� IT tvss/trsrt
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� Sbty
T w usts r rt r busss rs t
sr w t r rvrs/sts s, t.,
r trst t u ut:
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� `Ylkh][aÕ[Yj]YkYj]egklYhhjghjaYl] gj[dgm\
ut
� Wt srvs r trrty vrs rv
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ssus tt w w y
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sstv tur rt vv
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trs, w w ts t b tr sur r trrs rstv
� Hw I y IS wy tt s t rtvy sy
t swt rvrs,
� Wt r w try t v tru u ut
Wt ROI w xt
8/4/2019 Techbytes Issue 8
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14Techbytes E tcooy wsttr
� Wt ty s w b rur wt u
ut
� C t rvr r rb srvs rt tr
rvr ts� Hw I ssss t tu rstrutur tt w b
t surt y ts Hw I br t
rr t rvr vrt
� s t IS rvr r sbty s ts t
t sts/st trs t trs
� Hw s rsur t ur wt t
u rvrs’ rstrutur st u
� Bs t r, t rr
xt us ttrs, wt s t bst r strty
� Hw xst rsurs, bt s , brt r xu t
� Wt r t brr utur rt ts
ts r
Ctrbut by: N
ssocit Dirctor
visory Srvics
c b rc t
Si r
Mr
visory Srvics
S c b rc t
Tec es E t y ttr
8/4/2019 Techbytes Issue 8
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15Techbytes E tcooy wsttr
Wt r your touts o t w tir-prty rporti
str rpci SS 70?
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ssty utr ut. T w trrty
rrt str ts t b t rzt r
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rur rzts t r t r st trs
tru sssrt.
ow o you s tis c cti t IT iustry?
S t rurts s rt t w strs
r t wrtt ssrts, urt srt
t syst s w s tr btvs t syst.
W t s r tr, ty w t v u
t rzts wt rr tr
, xt tt ty y y r ss t bttr
tr .
Wt is your oriztio’s ro-p to ipt t
w str?
s rzt, w r rr r t, ur s r
, ur t s ry ur xt ut su
uust 211 w b ur t w strs.
Wt i o cs o you xpct i your
oriztio procsss to t t w
rporti str?
W t t y rsss s w ry
v rrt tr s t
b t t t s t rur ssrt
ur t w strs.
ow o you p to couict ts cs to your
cits?
W v ut wt ur ts, s s t
s r y tr ut ts w s
b ut tru ur xst rur s
su s t ts, s tr ut
.
ow wi your oriztio vr cs to its
vt?
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wtut rurt r y ur ustrs r
hjgkh][lk$alZ][Ye]gmjMK&L`aklae]lgg$o]Yj]o]dd
rr r s t trrty rrt strs
w tu t b tt t t b
bst rts.
Industry speak
Excrpts ro itrviw wit Co. T L Sr VP Quity Iortio Scurity CL Tcoois
Q
Q
Q
Q
Q
Q
8/4/2019 Techbytes Issue 8
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16Techbytes E tcooy wsttr
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w strs. Ts s ust w srv rzts
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t rssbts srvs rzts r wt
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t t’s srt t syst. Ev t w
sst, t srv utr’s s rt, but ts
r s r s rvr ssur t s tty
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tr rs s t bzt busss rss
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utt rzts srv tys rzts.Gru rtts t t r
Industry event: CFO roundtable conference
8/4/2019 Techbytes Issue 8
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17Techbytes E tcooy wsttr
tr rs s t t rs t t rurts
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rzts t t urst t tur s.
Prtts sr tt t vt ws vry rvt s ru t rss tr urs rs. Cry, ts
r xt ts r t ustry s t rs t br w
strs.
8/4/2019 Techbytes Issue 8
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Erst u Pvt. t.
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