telecommunications in the logistic sector lodz
DESCRIPTION
Course : Telecommunications in the LogisticsTRANSCRIPT
Justino Lourenço @ Univ. Lodz
November 2014
Presentation Index
Course Presentation;
Course roll-out;
Technology;
Future trends.
Course Presentation
Justino Lourenço
Lecturer / Researcher in the telco field
○ http://pt.linkedin.com/in/justinolourenco/
Course roll-out
Tech issues applied to the logistics;
Build a team of up to two students;
Study and develop an innovative tech
solution for logistics;
○ Prepare a presentation report;
○ Prepare a Poster for work presentation @
Friday.
Logistics ?
The science of planning, organizing and
managing activities that provide goods
or services. -- (MDC, LogLink /
LogisticsWorld, 1997)
QR-Code
QR-Code features
QR code (Quick Response Code) is the
trademark for a:
type of matrix barcode (or two-dimensional
barcode)
first designed for the automotive industry
Can store:
URL;
String;
Login / Authentication.
QR-Code Applications
Ticketing;
URL forwarding (advertising);
Card visit info exchange;
Provide access to WLAN’s;
Code payments;
Encryption;
Tech coexistence
NFC, WLAN, Bluetooth ..
QR-Codes Applications
Deployment with QR-Codes
NFC Specifications
RF support;
Very short range (contactless);
Bit rate: 106, 212 or 424 Kbit/s;
Modes of operation:
read/write ;
peer-to-peer;
card emulation mode.
Powerless.
Ultra small size;
NFC Application
Data exchange:
Check in / Check out;
Object / Personal detection;
Object / Personal ID;
Tech coexistence
QR-Code, WLAN, Bluetooth ..
Card Emulation
Panasonic Avionics with NFC
Panasonic Avionics is to add NFC to
the in-flight entertainment (IFE) systems
it supplies to airlines, providing a way for
passengers and crew to make
contactless payments and for
passengers to access a range of
personalized travel benefits (18
September 2014).
Pepsi tests NFC for shopper
marketing
Pepsi has tested a new NFC shopper
marketing solution developed by
logistics optimisation solutions
provider Rehrig Pacificthat uses NFC
chips and QR codes on display trays to
“increase the opportunity for consumer
interaction, at the point of sale, without
increased merchandising or delivery
costs”
Spanish bus drivers to check
tickets using NFC
Madrid-based private bus
operator Jiménez Dorado is to
introduce a new cloud-based NFC
ticketing solution that enables Nexus 5
NFC phones to be used as contactless
ticketing readers at a “fraction of the
cost of traditional contactless reader
infrastructures”.
Warehouse with NFC
The smart shelf is a store or
warehouse shelf that is able to take
stock of itself using RFID technology. It
provides real-time inventory to software
that could trigger a stock replenishment
order, or measure the flow of goods in a
specific marketing campaign.
Carrefour equips new digital
hypermarket with NFC
French supermarket giant Carrefour,
the world’s fourth largest retailer, has
opened a new hypermarket equipped
with 55,000 NFC shelf-edge labels that
let consumers interact with products.
Shoppers can also make NFC payments
at the point of sale with contactless
terminals (http://www.nfcworld.com/).
Bodega Norton
HID Global®, a worldwide leader in
secure identity solutions, today
announced its industry and
logistics radio frequency identification
(RFID) tag solution combined with Near
Field Communication (NFC) technology
has been selected by Bodega
Norton winery in Argentina to refine its
harvesting process.
WiFi Specifications
Wireless tech supported by RF;
Applied to short /medium distances;
Diffusion:
Point-to-point;
Point-to-multipoint;
Multipoint-to-multipoint
Massively supported by several devices
Standards
Supported by 802.11 standard:
802.11a/b : 11 Mbit/s;
802.11g: 54 Mbit/s;
802.11 n: 54 - 600 Mbit/s;
802.11ac: 1,3 Gbit/s;
802.11ad: 7 Gbit/s;
802.11af: 426.7 Mbit/s to 568.9 Mbit/s
○ Allows WLAN operation in TV white space spectrum in the VHF and UHF bands
802.11ah, 802.11ai, ….
WLAN Applications
Data exchange:
Check in / Check out;
Object / Personal detection;
Object / Personal ID;
Geopositioning:
Real time positioning even indoor.
Tech coexistence
QR-Code, WLAN, Bluetooth ..
Bluetooth
RF technology;
Short distance interactions;
Diffusion:
Point-to-point;
Point-to-multipoint;
Massively supported by several devices;
Tech coexistence
QR-Code, WLAN, Bluetooth ..
Bluetooth
Bluetooth v1.0;
….
Bluetooth v4.0: up to 24 Mbit/s;
Bluetooth v4.0 : Designed to work
seamlessly with LTE cellular technology.
Bluetooth Applications
Data exchange:
Check in / Check out;
Object / Personal detection;
Object / Personal ID;
Tech coexistence
QR-Code, WLAN, NFC ..
Bluetooth Beacons for Logistics
Accelerometer
Tag
Dropping without check-in
Bluetooth Mobile Barcode
Scanner
What technology to use?
Power consumption;
Powerless;
Size;
Cost;
Data flow.
Tech comparison
Source: digikey.com
Tech application comparison
Source: digikey.com
Cloud in logistics
Instead of using their own physical
servers or hard drives to store the
software and information, logistics
professionals can now “subscribe” to
software services that are housed and
readily accessible online in a 24/7
format @ Cloud.
Cloud adoption in Logistics
Logistics Management 2013 Technology Usage Study,
Cloud: Future is now
By 2016, analysts at Gartner predict that roughly 40 percent of supply chain applications will be delivered by :
“combined cloud,” which encompasses public cloud (where multiple users share resources),
Private cloud (for a single company), and
Multi-tenant SaaS (the application serves multiple businesses and users) delivery methods.
M2M
M2M Features
Asset tracking;
Remote monitoring;
Fleet managing;
Smart energy management @business.
Dependency of connectivity
And if connectivity fails?
Delay Tolerant Approaches:
○ In scenarios of connection disruption, the data
can be buffered and delivered ASAP!
Each Communication device becomes a
router / buffer of the network.
Mobile Applications in the market
Mobile App for Logistics
Purpose:
Develop solutions for the mobile devices;
Universal interface;
Easy access;
Fast implementation;
Easily customized.
Advantages of Mob App
Real time tracking;
Proof of delivering goods;
Tracking of productivity of field employees;
Booking of services;
Inventory management;
Better decision making;
Better resource management;
Customer services.
Key benefits
Operational excellence in the delivery and pickups of shipments;
Improved field productivity;
Enhanced customer experience;
Improvement in accuracy of weight and dimension measurements;
Improvement in customer care services;
Improvement in time and resource management.
Canvas solutions
http://www.gocanvas.com/
Mobile Supply Chain Management
En-route Capabilities:
Route Sequences and Turn-by-turn
Navigation:
Automatic Vehicle Location (AVL):
Real-time Updates
Financial and logistics data to customer
service and billing systems
Logistics of the vehicle App
Features:
Status updates (received, on way to pick-
up, at pick-up location, picked-up, on way
to deliver, at delivery, delivered)
Customer signatures
Comprehensive vehicle details
Damage (including photographs)
Expenses incurred
Case Study
A leading logistics provider wanted a system to track shipments at the point of collection.
The process involved customers booking packages for delivery using the web, telephone or email.
The controller would call the driver closest to the customer’s pickup location.
After collection, the driver would call the controller to manually update the system.
Source: http://www.infosys.com/engineering-services/case-
studies/Pages/mobile-application-development.aspx
Business need
The company wanted a field force automation solution with real-time shipment tracking.
Challenges: Tracking of shipments in real-time
Proof of delivery tracking
Tracking of field employee productivity
Operational excellence in hubs
Enhancement of revenue realization and better customer satisfaction through accuracy in weight and dimension measurements, and fee calculation
Client used different makes and generations of scanners
Technical Solution proposed (I)
Multiple connectivity options implemented – GPRS, WLAN and serial connectivity through integration of third-party middleware
Development of an application level data transfer protocol to provide efficient data transfer
Barcode scanning, signature capture and transmission, signature viewer application, IR and Serial communication, dynamic data updates, etc. were provided on the Mobile devices
Technical Solution proposed
Back-end system enhancement for the seamless integration between different platform mobile devices and existing IS infrastructure
DOR, e-VS (Electronic Verification System) and WLAN functionalities in another back-end interfacing system that acts as a conduit between mobile scanner and mainframe
Internationalization and localization
Technical snapshot
Platform: Windows CE/ Windows
Mobile/Pocket PC 2002, Microsoft
C#.Net, eVC++, Broadbeam ExpressQ
Server, pSOS ;
Devices: Handhelds - Motorola
Scanners HDT500 (pSOS), Motorola
HDT600 (Win CE), Motorola HC700
(Pocket PC 2002), Motorola ring
scanners, Scan glove from Metrologic.
Benefits
Operational excellence in shipment pickups and delivery – job details are sent to the handheld units used by the couriers, including full pickup and drop addresses, special instructions, contacts and their telephone numbers
Improved productivity in the field
Enhanced customer experience – customers can track the status of the package on the courier company's website
10% improvement in the accuracy of weight and dimension measurements – key inputs for fee calculation
Verizon Tech Solutions
What comes next?
Costs decrease in the technology;
Popularity of solutions powerless;
Full integration of tech in the entire
logistics process;
Tech brings efficiency also to the CRM;
Internet of things becomes a reality.
What to read?
http://aioismarttag.com/cms-
assets/documents/61835-
370981.smarttaglogisticsideas.pdf
http://www.genco.com/Logistics-
Articles/article.php?aid=800509228
http://www.lux-
ident.com/en/products/industry-
logistics/nfc-labels
What to read
http://www.inboundlogistics.com/cms/arti
cle/supply-chain-technology-integrating-
the-old-and-new/
https://www.youtube.com/watch?v=_W5
k-QZ7tGs