tenstep sdo - september 2009
DESCRIPTION
A presentation created by Dr. Michélle Booysen about the TenStep Strategy Delivery Office, through which Pétanque delivers services globally in partnership with TenStep Inc.TRANSCRIPT
Deliver on Strategy
Achieve Your Goals
How will I know that a company needs to
develop an SDO project?
The next slide shows the story of making enterprises work – delivered by the SDO which bring together a range of services
Enterprise Questions that has planning attached to it
1. Our vision is no longer clear, we need to to revisit and re-define our vision2. We are not clear on what directors must do. Define and agree the duties of
Directors3. Who are our stakeholders, what do they need to know and why do they need to
know information4. Our strategies need to better support our vision. How do we go about revisiting
strategy and developing new and improved Strategies that is understood by the entire enterprise?
5. What are our goals? What will be the results we want when we create strategies?6. How do we Interpret and communicate the Strategies and Goals so that all
stakeholders understand what they must do in the enterprise to achieve goals?7. What is our roadmap to deliver on strategy. In other words, what must we achieve,
when, what are the milestones, what are the danger points, how are we going to embark on getting past the danger points, what actions and projects do we need to prioritise to achieve the strategic goals that will make our vision a reality?
8. How do we communicate our roadmap and get buy-in from key or all staff.?9. How do we explain who needs to do what in this enterprise to achieve our goals?10. How can we turn our business plan into a roadmap that is understood by all
people?11. How do we show our plans to deliver on our strategies to our stakeholders in one
picture?12. What is our business plan and how does it tie in with strategy?13. What is our risk plan and how does it support strategy?14. What is our marketing plan and how does it support strategy?15. What is our innovation plan and how does it support strategy?16. What is our financial plan and how does it support strategy?17. How will we resource this enterprise to achieve strategic goals?
Organisational Structuring
Change Management Communication (Storyboarding)
Role Definition & Clarification
Risk Management
Process Definition & Documentation
Burning Point Identification
Green Focus
Performance Improvement
Linking Strategy to Process Customer Care Focus
Governance structuringPolicy implementation
Strategy Setting
Business Planning
Systems Definition and Analysis
Knowledge Management MI – Business Analysis
MI definition (as pre-analysis) of business analysis
Linking Strategy to process: roles to strategy
Quality Assessment (ISO)
Process AnalysisInnovation
Mergers
Downsizing
Enterprise Elements that has design, deep diving and
task setting attached to it
Enterprise Elements that has action to it
1. Portfolio
2. Programmes
3. Projects
4. Tasks
The actions needed to execute: i.e. the plans and projects and
programmes
"What are the main components of SDO approach?"
Our SDO service consists of methodologies that we apply to the different stages ranging from vision setting and strategy definition to delivery on an operational level.
1. Business owners, company directors and decision makers have a vision for their business or organization. The vision is translated into a strategy.
2. Refining the strategy: formulate , articulate, challenge and crystallize the strategy and set goals.
3. Turn high level strategy statements into actions that translate these into plans. Define the what must happen by when. A roadmap and storyboard depicts how strategy turns into outcomes.
4. Process defines who does what when and how, resulting in an outcome. Identify gaps between what is being done currently and what should be done. Cross these gaps and manage change through actions, tasks and projects.
5. Use Projects to drive implementation and to realize outcomes for the plan.
What we do
Strategy, to be effective, must be “delivered”.
Firstly, strategy is linked to vision. Thus vision and strategy are be defined and agreed to.
Next, these are documented in a storyboard format of VizComm™ and VizBiz™. VizBiz™ defines the plan and positions processes and projects in the „must do‟-list of the organization.
As a Strategy Delivery Office we render the full scope of services, using a combination of tools and methodologies to create vision, strategy and plans, and then drive the implementation and project delivery through expert Process and Project Management services, applying the VizPro®
and TenStep® methodologies.
VizComm™, VizBiz™ and VizPro® are techniques that deliver business solutions in picture format. Visuals support an immediate understanding of companies‟ positioning, goals, and processes.
TenStep® Project Management and Project Office Management ensures the delivery of change through world class practices.
How we deliver
A clear road map for the delivery of strategy in a highly visual format which enables effective communication with stakeholders which creates a sense of destiny and purpose and aligns them behind a common vision and goals.
Effective, measurable and sustainable performance management through the outcomes focussed processes, ensuring all performance areas contribute to the delivery of increased value to end customers and shareholders.
In depth understanding of the business across divisions and functions, breaking down functional silos by focusing on end-to-end process flows and outcomes.
Role clarification and definition and the elimination of gaps, duplication and inefficiencies.
A well defined knowledge base of your enterprise processes and operations including risks, controls, governance and compliance.
Effective change management and embracement of change initiatives from stakeholders through the highly participative and inclusive work shopping approach
And many more...
Benefits
Our vision: we are the best known wine exporter to Europe and the first choice for European wine sellers.
SDO follows the step by step approach on the next slide.
The follow-on slide shows how our example rolls out...
Example
Revisit The
Vision And
Vision
Statement
Create The
Strategy
Define The
Goals
Create The
Roadmap
Test/Create The
Business/
Enterprise Plan
Create The Map To
Show Which
Processes Are
Used In What Part
Of The Enterprise
Map The Processes
And Show How They
Contribute To Goals
And Strategy And
Who Does What
Define The
Action/Projects,
Programmes
And Portfolios
And Do!
Create The
Strategy
Define The
Goals
Create The
Roadmap
Test/Create The
Business/
Enterprise Plan
Create The Map To
Show Which
Processes Are
Used In What Part
Of The Enterprise
Map The Processes
And Show How They
Contribute To Goals
And Strategy And
Who Does What
Define The
Action/Projects,
Programmes
And Portfolios
And Do!
Revisit The
Vision And
Vision
Statement
We are the best known wine exporter to
Europe and the first choice for European wine sellers and Asia
· Consumers must ask for us
· Importers
must ask for
us
Double the
sales of our
competitors
Customer
Focus
Customer
Focus
Questions?