the challenge of information self-service

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The Challenge of Information Self-Service Doug Bordonaro [email protected]

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The Challenge of Information Self-Service

Doug [email protected]

2015

7910

Exabytes

2010

1227

Exabytes130

Exabytes

2005

Source: IDC/EMC

[picture of person standing by big lake]

[picture of dashboard or report from 1994]

[picture of dashboard or report from 2014]

[picture of person drowning]

[some picture relating to big data, elephant?]

information assets that demand cost-effective, innovative forms of information processing

-- Gartner, 2014

[picture of a stack of papers falling over]

[picture of a birthday cake and a happy kid]

[infographic of all bi technologies?]

A single car has about 30,000 parts.

A new car model takes about 18 months to design.

[show a picture of a car]

[picture of very technical ad of early electric car]

end user

[picture of very technical ad of early electric car]

end user

[picture of tesla series s]

“Our top-rated model overall"

—Consumer Reports

Lesson #1: Focus on what the user cares about,

not on what the tools can do.

[picture of Facebook]

[picture of Google]

“47% of consumers expect a web page to

load in 2 seconds or less” —KISSmetrics

[picture of dashboard or report from 2014]

Lesson #1: Focus on what the user cares about,

not on what the tools can do.

Lesson #2: Set a different bar.

[?]

[?]

"It's really hard to design

products by focus groups. A lot of

times, people don't know what

they want until you show it to

them."

-- Steve Jobs

Lesson #1: Focus on what the user cares about,

not on what the tools can do.

Lesson #2: Set a different bar.

Lesson #3: figure out what your customers

need, not what they want.