the cleaning gazette - august 2012

7/31/2019 The Cleaning Gazette - August 2012

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The Ofcial Publication of the Cleaning Industry Trainers Guild August 2012 l Issue 50

Special Symposium Edition

UnforgettableThe 11th Annual Simon Institute Symposium deliversthree days of education and entertainment in New Orleans The 11th Annual Simon Institute

SymposiumgracedtheBigEasyonAu-

gust5-7,celebrating20yearsofMan-

ageMens (OS1) cleaningprocess. The

symposiumcontinuedthetraditionof

unmatched professional developmentopportunities for cleaning industry

leaders, featuring benchmarking ses-

sionsonthehottesttopics.Thesympo-

siumalsoprovidedaccesstotopleaders

intheeldandtheopportunitytomeet

and learn from peers. The Cleaning

Industry Awards banquet was once

againa regaleventhonoringthehard

workanddedicationof(OS1)users. Symposium attendees enjoy the Cleaning Industry Awards banquet, New Orleans style.

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An EngineersReportBy John Brenton

Best in CleaningIndustry Awards

(OS1) GreenCertifed

Programs

OutstandingCleaning

Workers


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Editor-in-Chie:ChrisWallace

Publisher:ClarkKidman

TheCleaning Gazetteistheofcialpublica-tion of the Cleaning Industry Trainers Guild.TheCleaning Gazette ispublished monthly topromote the growth of professionalism in thecleaningindustry.Forsubscriptioninformation

[email protected]

Cleaning Industry Trainers

Guild Leadership Group

Officers

New advisory committee will

be voted and announced in

Coach Class 2012

President

Joseph Garcia

Mt.SanAntonioCollege

Vice President

Mary Clark

MichiganSt.University

Vice President

Jewel Golson-Roberts

UniversityofNorthCarolina

An Engineers Report

Twenty-fve Yearso ManageMens

Cleaning Process

By John Brenton, P.E.

Presentation to the Simon Institute

SymposiumAugust 2012, New Orleans, LA

Weare here this week toCelebrate20

Years of (OS1) Cleaning. Some may say

Whatis there tocelebrate?Wellspeaking

formyself,Iamheretocelebrateallofyou

andyour continuedsupport for the(OS1)

program.

Asmost,ifnotallofyou,areaware,near-

ly25 yearsago a couple ofmuch younger

mensetabouttochangethewaytheworld

cleaned andmanaged facilities and the in-

door environment. That was indeed the

originofManageMens(OS1)cleaningpro-gram. Ofwhich I am very proud to have

beeninvolvedwithandhavecontinuedtobe

asmallpartofuptoandincludingtoday.

ThecelebrationI am havingheretoday

isattherequestofacertainunnamedindi-

vidualwhofeltitwasabouttimeorperhaps

evenoverdoforthisoldengineertoreect

backoverthesepast25yearsuponhisorigi-

nal ideasandplansfora standardized and

professionalcleaningmanagementprogram.

Today I am nally reporting to that indi-vidualandtothisgrouponjusthowInd

theprogramhasdevelopedandbeenimple-

mented.

Iofferyouthefollowingreport.Itisbased

onmyoriginal outline for the program in

1987,andmycurrentndingsandmycon-

clusion.

ORIGINAL PROGRAM OUTLINE 1987

AND FINDINGS OF THE CURRENT

PROGRAM 2012

Original Program Element #1

Theequipmentusedwouldbethebestfo

all usages, available nationwidewith spar

partsalsoavailable.Itwillbeeasytouseandmaintainwithahighusablelifespan.

Findings:

Thisparthasbeenfullyimplementedus

ingthepropertools,suppliesandequipment

fortheprogram.Newitemscontinuetobe

identied,and tested and put tousewhen

applicable. All components are constantly

reviewed and updated as needed. The us

of the programs equipment checkout and

check in systemallows for several valuable

aspects for supervisors andmanagersbothforinventorycontrolbutalsoforscheduled

maintenance for all of related equipment

Additionally supportingvendorshave con

tinued tobe engaged and have also devel

oped new systems and products related to

meetthe(OS1)standards.

(Continued on next page

John Brenton reects on 20 years of (OS1)cleaning during presentation at 11th annual

Simon Institute Symposium in New Orleans.


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All chemicals used will be standardized,

alsoavailablenationwide.Theywillbeofas

noncausticabasisasavailableandwillmeet

orexceedallgovernmentstandardsforsafety.

Findings:

Thisveryimportantfactorhasbeenmet

and exceeded far beyondmy expectations,

bothwiththeuseofmeasuredproductsand

theirimplementation, theadditionofkit-

tingforusagehasprovidedvaluableinven-

torycontrolfeaturesandhasprovidedadded

safe guards for all applications. These fea-

turesalongwiththeimplementationoftheoutstandingBeyondComplianceprogram

within(OS1)aretrulycuttingedgeinthein-

dustry.


The method for cleaning of the facil-

itywill be standardizedmethods and pro-

ceduresand conductedusing aTeamap-

proach,andnotbyZoneareas.

Findings:

This aspecthas andcontinues to bethemethodofchoiceformosttasksworkloaded

andemployedby (OS1),andI believe this

method has beenproven interms ofwork

loadingtobeaverylargepartintheoverall

propermanpowerassignmentandusageand

alargepartofthesuccessfortheoverallpro-

gram.


Allworkerswill be properly trained for

specicfunctionsontheteami.e.;RestroomSpecialist,FloorSpecialist,Utility Specialist

etc.Allworkerswillbeabletocrosstrainin

allaspectsoftheprogram.

Findings:

Training has been and continues to be

oneofthemostimportantpartsofthe(OS1)

program, beginning with the outstanding

JanitorsUniversityformat,andtheamaz-

ing Boot Camp and related literature as

well as the Train the Trainers programs

right down to theon site training centers

ateachlocation,andofcoursethecoaches.

Simplystateditisthebesttrainingprogram

byfarintheindustrytoday.


AllworkerswillbetreatedwithRespect

at all times and rewarded for their levels

oftrainingandexpertise;theywillbeuni-

formedandwillshowtheircapabilitiesinthe

formofbadging.

Findings:

The program has provided for this im-

portantprincipletobeimplementedsystem

wide although uniforms are the choice of

each (OS1) program user, the rewards for

trainingandrelatedexpertisearealwaysrec-

ognizedanddocumented,andtheRespect

is always afforded each individual in an

(OS1)programasbeingamemberofatruly

professional cleaning organization. Many

timesIveheardofrequestsfromotherfa-cilitiesmaintenancedepartments inquiring

ofsimilartypeprogramsfortheirrespective

groups.


Theentireprogramwouldwithallofits

componentsbeabletobeimplementedany-

whereinthecountryorworldwideforthat

matter; I called it the CookieCutter ap-

proach.

Findings:

I needonly tolookabout this (sympo-

sium meeting) room; this program truly

hasbeenandcontinuestobeimplemented

almosteverywherethataninformedorgani-

zationdiscoversalloftheopportunitiesand

therelatedbenetsofan(OS1)program.


Theentireprogramwouldbeconstantly

reviewed for improvements and upgrade

forallaspectsofthesystem,andbestprac

ticesidentiedandemployedsystemwide.

Findings:

LadiesandGentlemen,I giveyou,allo

youTheSimon Institutefor thesepast 11

plusyears,thisgrouphasleadthe(OS1)pro-

gram,anddareIsaytheentireIndustry,with

identifying,benchmarkingandadoptingthe

BestPracticesfornotonly(OS1)butforthe

entireJanitorialIndustry,allofyouarethe

trulytheProfessionalsofCleaning.

CONCLUSION:

Thecurrent(OS1)programhascertainly

metallofmyoriginalrequirements,andin

allcaseshasexceededthembeyondmyex

pectations,I look forward tothe future o

theindoorworldenvironmentasthosere-

sponsible for maintaining it become more

andmoreawareofthebenetsof(OS1)and

choosetomakeitamuchCleanerandSafer

placeforallofustobe.Formepersonally,I

cannotthinkofabetterreasontoCelebrateCleaning.

Thankyou.

Reminder: Bakers Dozen

Inservice Lessons for 2012


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2012 PINNACLE AWARDGeorge A. Dansie Jr.

MARK REIMERS CLEANING

FOR HEALTH AWARDThe University o Texas at Austin

BEST (OS1) AUDITSandia National Laboratories

BEST CLEANING QUALITY IMPROVEMENTWake Forest University

CLEANING INDUSTRY PIONEERUMass Campus Center

(OS1) Cleaning in a multi-use building

CLEANING INDUSTRY INNOVATIONKBM Facility Solutions

(OS1) Floor Care Development

CLEANING INDUSTRYWORKLOADING

Michigan State University

CLEANING INDUSTRYPEER INFLUENCE

The University o Texas at Austin

CLEANING INDUSTRYTRAINER OF THE YEAR AWARD

Joseph Garcia Mt. San Antonio College

Winners at the 11th Annual

CLEANING INDUSTRYCOMMUNICATIONS

Los Angeles Habilitation House

CLEANING INDUSTRYSAFETY AND HEALTHSandia National Laboratories

ENVIRONMENTALUniversity o Michigan

CLEANING INDUSTRYTRAINING PROGRAM


CLEANING INDUSTRY

CERTIFICATIONWake Forest University

BEST CLEANING PROGRAMMichigan State University

Cleaning Industry Awards


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Michigan State University shows off Best Cleaning Program Award.

Andrew Yanez and Bobby Moddrell from The University of Texas at

Austin with the Mark Reimers Cleaning for Health Award.

Jim Alty, Wake Forest University.

George A. Dansie Jr. accepting the 2012 Pinnacle Award.

Owen Graves, Meredith Schmidt, Dave OConnor from the University of

Massachusetts Amherst.

Brandon Baswell, Michigan State University.


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Guido Piccarolo, Los Angeles Habilitation House accepting the

Cleaning Industry Communications Award.

Jill Edmunds, Paul Condie, George A. Dansie Jr., Renae Walker, John Walker and Ben Walker.

Renae Walker, Joseph Garcia 2012 Cleaning Industry Trainer of the

Year Award Recipient and John Walker of ManageMen.


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Brandon Griego recipient of the Outstanding Cleaning Worker Award,

Lavone Jones and Steve Fattor of Sandia National Laboratories.

Bryan Cosajay, Charlie Edmunds, Jill Edmunds, Renae Walker, John Walker, Guido Piccarolo, Ben Walker,

Nancy Albin.

John Lawter, University of Michigan presents Joseph Garcia, Mt. San

Antonio College the Cleaning Industry Trainer of the Year Award.


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Nick Pangaro & Paul Condie of KBM Facility Solutions,

Russ Goldin of Eat My Dust.

Myrtle Farabee, Tim Poskin, James Coffey, Jim Alty, Matthew Lawrence and Betty Sue Hardwick

of Wake Forest University.

Eric Braziel, Robert Hyer and Dr. Jeff Campbell of Brigham Young University.

Taylor Campbell 2011 Outstanding Cleaning Worker from Dixon Middle School.

Mark & Mary Hindbaugh Outstanding

Cleaning Workers from the University of

Michigan.


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By SymposiumTitle

Symposium speakers delivered several

topicsofinterestforthe(OS1)users.Joseph

Garcia,PresidentoftheCITG,spokeabout

the importanceof trainers communicating

with one another and sharing aboutwhat

isworkingandwhatisnotworkingwithin

otherprograms.MichiganStateUniversity,

Brandin Baswell, discussed philosophy of

cleaning and how that maintains positive

results.Baswellsaidthattheprogramhasex-

ceededhisexpectationswhilebeingableto

downsizehisbudget.UniversityofMichigan

presentedonrollingouttoofastandprob-

lems that may occurwhen not taking the

timetoproperlytrainstaff.Retrainingand

ne tuning was needed to accomplish the

departments goals at University of Michi-

gan.Reports from sponsorsof theSympo-

siumshowhoweffectively(OS1)usersworkwithmanufacturestoproduceproductsthat

twithourmotto,OneBestWay.Allinall

itwasanexcitingtimeinNewOrleans,and

theTrainerscantwaitfornextyear!

Cleaning Industry Leaders Tackle Hottest Topics

at 11th Annual Simon Institute Symposium

Guido Piccarolo of Los Angeles Habilitation

House presenting on Professional Certication

and Passports.

Jill Edmunds and Ben Walker of ManageMen.

Brandon Baswell of Michigan State University.

Jim Ginnaty of the University of Michigan.

Steve Fattor of Sandia National Laboratories.


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(OS1) Green Certied Programs and Programs of Excellence 2012.

(OS1) Green Certifed

Programs o Excellence 2012

(OS1) Green Certifed

Programs 2012


MainLibrary


NaturalResourcesBuilding

Sandia National

Laboratories

Albuquerque,NM

The University o Texas

at Austin

GeorgeI.SanchezBuilding

GMI Building Services, Inc.

CaliforniaWesternSchool

ofLaw

KBM Facility Solutions

BayAreaBuilding

TheBoeingCompany,

Houston,TX


TheBoeingCompany

St.Louis


HPSCTheBoeingCompany,

Houston,TX


St.Charles


Takeda

The University o Texas

at Austin

RobertA.WelchHall

University o Massachusetts

Auxiliary Services

MurrayD.LincolnCampus

Center


Auxiliary Services

UMassHotel

Wake Forest University

ZSRLibrary


TowerIITheBoeing

Company,Houston,TX

Mt. San Antonio College

Building6

Mt San Antonio College

Building7&11


Auxiliary Services

BerkshireDiningHall

University o Michigan

BSRB

University o Michigan

NCRC


Tribble


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John Walker presents 2012 Outstanding Cleaning Worker medals to

Taylor Campbell, Robert Simon and Bryan Cosajay.

Outstanding Cleaning Workers

Honored at 2012 Symposium

Stephen Gardner

Eat My Dust

Lee Jimenez

Eat My Dust

Estela Morales

GMI BuildingServices, Inc.

Carnell Stewart


Bryan Cosajay

Los Angeles

Habilitation House, Inc.

Lucinda Quintero

Michigan State

University

Robert Simon

Michigan State

University

Brandon Griego

Sandia National Labs

Tammy Chapman

University of Michigan

Lonnie Denton


Marilyn Hindbaugh


Mark Hindbaugh


Sandra Metler


Patrick Ostrowski


Myrtle Farabee


Susie Hardwick


Charles Nicholson


Ederma Palaez

de Herrera


Gary Samuels


Michael Woodard



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By Jewel Golson-Roberts The 2012 (OS1) Symposium was an

awesome event! I have always wanted to

visitNewOrleansandtohavebeenableto

combinethiseventwiththetravelwassuch

amemorable experience. Just tobenomi-

natedfortheTraineroftheYearawardand

participate in the whole occasion gaveme

overwhelminggratitude.Again,Iwouldlike

tocongratulateJoeGarcia,presidentofthe

CITGwhodidreceivetheawardforTrainer

oftheYear.Hishardworkanddedicationto

thisaspectofthe(OS1)programtrulypaid

off. Tomy friends near and far, I enjoyed

workingtogetherwithyoualltomakethis

eventthebest(OS1)Symposiumever!

Beaucoupdamour!

September 6-7, 2012

(OS1) Coach ClassDisneys GrandCalifornian,Anaheim, CAwww.managemen.com

October 1-5, 2012

Janitor University Class 67Little America HotelSalt Lake City, UTwww.managemen.com

October 6, 2012

Simon InstituteMeetingLittle America HotelSalt Lake City, UTwww.simoninstitute.org

October 16, 2012

ISSA/INTERCLANby John Walker1:30 4:30 p.m.McCormick PlaceChicago, ILwww.issa.com

November 7-9, 2012

WorkloadingWorkshopLittle America HotelSalt Lake City, UTwww.managemen.com

April 18-19, 2013

(OS1) Expert TrainerContemporary HotelOrlando, FLwww.managemen.com

Networkingisimportantbecauseyoucan

learn frommany different people. For ex-

ample,youcanlearnfromanExpertTrainer,

Facilities Manager, or a Product Develop-

mentExecutive.Youcan learnabout other

industries,exchangedifferentpointsofview,

anddiscussissuesand come upwith solu-

tions or remedies.It is a great way to get

encouragement and will help you throughtryingtimes.Itisimportanttounderstand

thedifferenttechniquesofnetworking.Face

to face is great but the opportunities are

limited.Technologycannowbeusedtofa-

cilitate networking at different levels.Net-

based networkingwithin a group, such as

theTrainersGuild,maynotencompasssuch

agreatscope,butisstillcriticalforencour-

2012 Symposium Serves Up

Memorable Experience

Jewel Golson-Roberts from University of

North Carolina soaks up the local avor of

New Orleans.

The Importance o Networking . . .Strong Productive Communication

agementandsupport.Tohavemultipleop-

portunities to network yearlywith; Expert

Trainer, Coach Class, Symposium, Trainer

Guildwebsite,andevenhereintheGazette,

isahugereasonwhysuccessisfoundwithin

the(OS1)process.

Doc Hall of Compression Institute of Boulder

Colorado and Mark Samios of PortionPac.

the cleaning gazette - august 2012

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