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THE CONSCIOUS ORGANISATION 5 - 6 February 2019 The ICC Birmingham

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Page 1: THE CONSCIOUS ORGANISATION · the thought leadership that will change the landscape of HR. The opening keynote, Rita McGrath delved into alternative organizational methods, for when

THE CONSCIOUS ORGANISATION

5 - 6 February 2019The ICC Birmingham

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2Linkedin | @HRDCommunity #HRDSummitUK | www.hrdsummit.com

CONTRIBUTORS

DANNY HARMERChief People Officer

ANDREA WINFIELDHR Director

ANGELA ROSEBOROHead of Diversity,

Equality and Inclusion

BRUCE DAISLEYEMEA Vice President

DAVID GREENPeople Analytics Leader

HELEN WEBBChief People Officer

IAN WILLIAMSHR Director

Global Network

JANE SENDALLVP Learning and

Organisation

JENNIFER TIPPINGroup Director,

People and Productivity

JILL CHRISTENSENTop 100 Global Employee Engagement influencer &

Best-Selling Author

JOSH BERSINGlobal IndependantAnalyst and Founder

SUMMIT CHAIR KEYNOTE SPEAKERS

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3Linkedin | @HRDCommunity #HRDSummitUK | www.hrdsummit.com

LORD JITESH GADHIAStrategic Advisor and

Board Member

LUCY ADAMSCEO and

Best-Selling Author

MERVYN DINNENHR & Talent Analyst,

Author

MONICA PEACHHR Transformation

Director

NALINA ATHYANTHADirector

NIGEL SULLIVANChief People Officer

PUNAM BIRLYPartner and Brexit People

& Immigration Lead

RICHARD DOHERTYSenior Director EMEA

DR. RITA MCGRATHThinkers50 and

Best-Selling Author

TOM DEWAELEVP Global HR Services

WILLIAM GOSLINGHuman Capital Partner

CONTRIBUTORS

KATHRYN AUSTINChief People &

Marketing Officer

In association with

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4Linkedin | @HRDCommunity #HRDSummitUK | www.hrdsummit.com

INTRODUCTION

RACHEL MONTGOMERY-YOUNGHRD Portfolio Director

Now in its 18th year, the HRD Summit provides the perfect platform for senior HR and business leaders to connect and learn, with global business leaders from a range of industries. The 2020 event will take place on the 4 – 5 February 2020, at the ICC in Birmingham.

As technology evolves, the world of work continues to shift. As HR and business leaders, you have the power to shape the success of the organisation with cutting-edge infrastructure and sustainable development.

We are now driving transformation in unprecedented environments – breaking conventional models and finding new ways to guide people through uncertainty and ambiguity.

Our audience are at the core of this pivotal movement. You have an opportunity to shape the future direction of work; the workforce; and the workplace – creating an agile vision for the future and revolutionising the way we do business.

Going beyond re-imaging current structures and processes, to establishing the business opportunities to make them a reality. We look forward to welcoming you the HRD Summit.

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Linkedin | @HRDCommunity #HRDSummitUK | www.hrdsummit.com 5

HEAR FROM OUR SUMMIT CHAIR

DANNY HARMERChief People Officer, METRO BANK

I was delighted to chair the 2019 HRD Summit and interact with so many wonderful people from in and around our profession.

The agenda for the two days was a brilliant mix of humanity and technology. Our opening keynote, Dr Rita McGrath challenged us to build organisations that were able to identify and respond quickly to changes in their environment; ‘snow melts from the edges’.

Culture was a popular theme running through many of the breakouts and discussions, with delegates keen to think about this important aspect of organisations and how to align culture to purpose.

The other key theme was the future of work and what digital means for businesses and their people. Our closing session from Josh Bersin on the future of work gave us all food for thought.

The three key takeaways for me were:

• We are part of a magnificent profession that has the mandate to shape the future of work – we should be proud

• Organisations need to be conscious… with a clear purpose and a culture that aligns to that purpose

• We have choice and control over the technology we build and how we apply it – this isn’t something that will be done to humanity.

See you all in 2020!

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Linkedin | @HRDCommunity #HRDSummitUK | www.hrdsummit.com 6

HEAR FROM OUR KEYNOTES

BRUCE DAISLEY EMEA Vice President,TWITTER

HELEN WEBB Chief People Officer,THE CO-OPERATIVE

JANE SENDALL VP Learning and Organisation,WARNER BROS

JOSH BERSIN Global Independan Analyst and Founder,BERSIN BY DELOITTE

JILL CHRISTENSEN Top 100 Global Employee Engagement influencer & Best-Selling Author

LUCY ADAMSCEO and Best-Selling Author,DISRUPTIVE HR

DR. RITA MCGRATHThinkers50 and Best-Selling Author

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SUMMIT HIGHLIGHTS

10Streams

1000+Senior HR Leaders

300+MATCH Meetings

10+Tech Village Innovators

155+Speakers

70+Exhibitors

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WHO WAS THERE INDUSTRY BREAKDOWN

TECHNOLOGY PROVIDER

BANKING & FINANCIAL SERVICES

EDUCATION

HEALTHCARE & PHARMACEUTICALS

RETAIL & ECOMMERCE

OTHER

MANUFACTURING

FOOD & DRINK

ENERGY & UTILITIES

TRAVEL, LEISURE & HOSPITALITY

GOVERNMENT

PROFESSIONAL SERVICES

CHARITIES & NON-PROFITS

LAW PRACTICE

TELECOMMUNICATIONS

MEDIA & PUBLISHING

CONSTRUCTION & ENGINEERING

AVIATION & AEROSPACE

AUTOMOTIVE

CONSUMER GOODS

TRANSPORTATION

AGENCY

LOGISTICS & SUPPLY CHAIN

REAL ESTATE

ACCOUNTANCY FIRM

18%

1%1%1%1%1%1%1%1%1%

2%3%3%3%3%3%

4%4%4%

5%6%

8%8%8%

9%

SENIORITY

OVER 50% OF COMPANIES IN ATTENDANCE HAD OVER 1000+ EMPLOYEES

DIRECTOR/HEAD OF

C-LEVEL/PARTNER/VP

MANAGER/LEAD/EXEC

60%

COMPANY SIZE

50%

26%14%

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COMPANIES INATTENDANCE INCLUDED

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KEY FEATURES: MATCH MEETINGSWHAT ARE THEY:

• One-to-one consultative business conversations with expert solution providers

• The conversations are focused on your current HR challenges for the next 12-18 months.

• The meetings last between 15-20 minutes in the designated MATCH area

• They take place during a set-aside time within the Summit ensuring you don’t miss out on any networking opportunities or content

• Our bespoke algorithm will MATCH you with our experts based on your challenges

• The meetings are only scheduled in when both parties have accepted

• There is no set amount of meetings that you have to attend

• You have full control of your schedule

• Ultimately, you do not have to accept any meetings, however, it is just another opportunity for you to network with a new, innovative solution expert who can be beneficial for you

• By having meeting with solution experts who can advise on your current challenges you are able to use your attendance to benchmark industry experts and look for the latest innovations on the market.

“ HRD Summit as well as using the MATCH service. I can honestly say that MATCH was a great experience, providing tangible feedback and talking points for me to bring back to Mast-Jägermeister. The MATCH meetings provided opportunities to have detailed conversations about the challenges I currently face with a large number of interesting solution providers that I wouldn’t have necessarily met otherwise. It’s a great networking tool which allowed me to keep full control over my schedule from the very beginning.”

DR CLAUDIA ROHDE, Head of HR Development, MAST-JÄGERMEISTER

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13Linkedin | @HRDCommunity #HRDSummitUK | www.hrdsummit.com

KEY FEATURES: MATCH MEETINGS

“ MATCH meetings are a great way to speak to a large number of experts in their field. They are short and sharp, meaning that they have to be very efficient and to the point. I would be interested in joining in the MATCH meetings again.”

STEFFEN ALFES, Director Human Resources Europe, MOVENPICK NOT TWITTER

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KEY FEATURES: KEYNOTE SESSIONSEach year the keynote sessions set the tone for the rest of the Summit; delivering the thought leadership that will change the landscape of HR. The opening keynote, Rita McGrath delved into alternative organizational methods, for when hierarchy is not an option. She delivered thought provoking insight into how organisations should prioritise being change ready – and that means that not all decisions can come from the top. Other sessions, including Andrea Winfield, HRD Microsoft, Workday and Salesforce kept the momentum going across the two days, before we closed with a discussion on the future of HR. Led by the influential Josh Bersin, we reflected on the learnings of the last few days, and looked ahead at what the future holds for business and people leaders.

“ HR is more of a craft than a profession. You can’t go to school, read a book and learn how to do HR because theres too many things to do and its always changing. You need to continuously reskill and upskill HR professionals.”

JOSH BERSIN, Global Independant Analyst and Founder of Bersin by Deloitte

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KEY FEATURES: LOST LECTUREThe Lost Lecture whisks delegates away to a secret location for an out of the ordinary learning experience. This year more than 100 delegates found themselves in the Birmingham Comedy Loft for an interactive, inspiring session on the art of engaging with your audience – something crucial for a successful business and a successful comedian! Led by Santosh Carvalho, Innovation Partner at Salesforce, and with support from Andy White, a local comedian, delegates explored how to succeed in developing an engaging narrative that creates trust and engagement with their workforce and attract new talent.

Santosh Carvalho is an Innovation Partner with Salesforce’s customer innovation team. He is focused on helping senior executives in large enterprises execute their digital transformation agenda by helping them research, design and experiment with their customer and employee experiences. He has worked with large manufacturers, banks and retailers in Europe, Australia and New Zealand.

SANTOSH CARVALHOInnovation Partner

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KEY FEATURES: COLAB WORKSHOPOur CoLabs create a workshop style space for attendees to work together with their peers to develop insights, guided by leaders in the space. Across the 2 days, 5 workshops tackled a variety of challenges. On the first day of the summit, TI People educated participants on managing employee experience from a digital perspective, and Ovo Energy explored how to work collaboratively and agilely. Bridge Partnership encouraged delegates to explore how conscious they were as leaders. On day 2, delegates learnt how to engage and develop an diverse and inclusive workforce with insights from Microsoft and got to grips with how to create excellence in people analytics with Insight222.

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17Linkedin | @HRDCommunity #HRDSummitUK | www.hrdsummit.com

KEY FEATURES: THOUGHT-EXCHANGE ROUNDTABLESThe Thought Exchange is the chance to discuss the issues that are keeping people leaders up at night, with those that share the same challenges. With topics ranging from addressing the gap in leadership capabilities, to driving performance improvements through HR analytics, to how to foster a culture of innovation, each group was able to share their experiences, knowledge and priorities going forward with peers that could offer guidance and new perspectives.

ROUNDTABLE SUMMARIES

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HRD SUMMIT 2019 SPEAKERS

Aaron AlbureyCEO, LACE Partners

Alan ChalmersPartner/North West Head of Employment, DLA Piper

Alastair FraterDirector, Arctic Shores

Alastair GillPeople Partner, giffgaff

Alex MiellHead of People & Organisation, Moneysupermarket Group

Alison EsseCo-Founder and Director, The Storytellers

Andrea WinfieldHuman Resources Director, Microsoft

Andy WhiteComedian

Angela EvansMicrosoft 365 UK Business Group Lead, Microsoft

Angela RoseboroHead of Diversity, Dropbox

Angus RidgwayCEO and Co-Founder, Potentialife

Annabel JonesUK HR Director, ADP

Anne CarriganDirector of Talent Acquisition, JLL

Antony HeljulaTechnical Director, Peak Indicators

Barbara LeeGlobal VP of Talent, Nielsen

Ben RowlandClient Services Director & Arch Co-Founder, AVADO Learning

Bruce DaisleyEMEA Vice President of Twitter, Twitter

Caoimhe KeoganChief People Officer, Moneysupermarket Group

Chris HumphreysCEO, Advanced People Strategies Ltd

Christine OdlumStakeholder Engagement Lead for Help to Save Programme, HM Revenue & Customs (HMRC)

Christine WarnerHead of Reward & Mobility, Atos

Dan StrodeGlobal Director of HR Culture & Strategy, Santander

Danny HarmerChief People Officer, Metro Bank

Dave RoycroftDirector, ?What If! Innovation

David GreenPeople Analytics Leader, Insight222

David McGoldrickHR Director, Sodexo

David WillettCommercial Director, The Open University

Debbie Bennett-JacksonMarketing and Engagement EMEA, Citi

Dee VassiliExecutive Director - Group HR, Vue International

Denise WillettSenior Director, Achievers

Dhiren MasterCMO, Salary Finance

Dominic FitchHead of Creative Change, Impact International

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19Linkedin | @HRDCommunity #HRDSummitUK | www.hrdsummit.com

HRD SUMMIT 2019 SPEAKERS

Dominic PodmoreHead of HR Analytics & Data Governance, Talent Management, Anglo American

Donna McGrathHead of Digital Learning, Royal Mail

Dr. Claudia RohdeHead of HR Development, Jägermeister

Dr. David BatmanMember of Virgin Pulse Science Advisory Board, Virgin Pulse

Dr. Julie HumphreysHead of Diversity & Inclusion, EMEA, AIG

Dr. Rita McGrathThinkers50 and Best-Selling Business Author, Thinkers50

Ed O’BrienHead of Learning and Development, Europe and Latin America, Ericsson

Ella PardoeProduct Development Manager, Reed Talent Solutions

Fiona YoungContent Director, Hive Learning

Gary BeckstrandVice President, O.C. Tanner

Georgina Reeves-SaadGlobal Engagement and Employee Experience Lead, British Council

Gerard JacquesDirector of People, Eurostar

Gethin NadinDirector of Employee Wellbeing, Benefex

Guy ChiswickManaging Director UK & Ireland, Speakap

Helen WebbChief People Officer, Co-op

Hugh MilwardDirector Corporate External and Legal Affairs, Microsoft

Ian WilliamsHR Director, Global Network, British Council

Jacky HazanFounder & CEO, Intervyo

Jake AttfieldHR Director, T-Systems

James FordEmployee Engagement Account Executive , Salesforce

James Haq-MylesGlobal Head of Diversity, Inclusion & Wellbeing, Travelex

James HickinbottomEmployee Engagement Account Executive , Salesforce

Jane SassienieGlobal Director, Bridge Partnership

Jane SendallVP, Learning & Organisation Development, EMEA & Asia Pacific, Warner Bros

Jean-Christophe FontChief Talent Officer, Nestle

Jennifer TippinGroup Director, People and Productivity, Lloyds Banking Group

Jessica BarrettManaging Director of Strategic Accounts, Pymetrics

Jill ChristensenTop 100 Global Employee, Engagement Influencer & Best Seller Author

John RasonGroup Head of Consulting Services , Santa Fe Relocation

John RowzeeSolutions Consultant, PeopleDoc

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HRD SUMMIT 2019 SPEAKERS

Jon AddisonHead of Talent Solutions, LinkedIn

Jonathan FerrarCEO, Insight222

Josh BersinIndustry Analyst and Thought Leader, Founder of Bersin by Deloitte

Josie PugsleyOrganisational Development , Deutsche Bahn

Julie HixtonExecutive Coach and Wellbeing Expert, Artfund

Julie LockIntelligent Applications Marketing, Microsoft

Julie MarkeyPeople Director, Ocado

Kate Griffiths-LambethGroup HR Director, Executive Committee , Charles Stanley & Co

Kate HodgkissPartner/Scotland Head of Employment, DLA Piper

Kate PhilpotGlobal Enablement, Coaching & Performance Director, Getty Images

Kate ThompsonMD Talent, businessthreezero

Kate WoodCulture Director, Chess

Kathryn AustinChief People & Marketing Officer, Pizza Hut

Katie MooreCMO, Fuell

Kerri HollisModern Communications Product Manager, Microsoft

Kim AthertonChief People Officer, Ovo Energy

Kirsty OsborneLead, businessthreezero

Linda MountfordHuman Resources Director, John West Foods

Lisa FoxHead of Organisational Development, KP Snacks

Liz VillaniFounder, Courageous Success

Lloyd WilliamsMajor Account Executive, DocuSign

Lord Jitesh GadhiaStrategic Advisor and Board Member

Loretta PerryUK Head of People and Culture, Ceridian

Louise DrakeCEO of Disruptive HR and Best-selling Author, Disruptive HR

Lucy AdamsIndustry Analyst and Thought Leader, Founder of Bersin by Deloitte

Lucy CrowtherGroup HR Director, Card Factory

Luke McClaranHead of Human Resources, Vitality

Lynne WeedallGroup HRD and NED, Selfridges Group

Maarten RaemdonckCEO, Spencer

Mara KlemichConsulting Psychologist, Heartstyles

Marina StedmanHead of Marketing, The Good Exchange

Mark EllisAuthor and Service Operations Director, OpenText

Martin EleyEmployee Engagement Solutions Engineer, Salesforce

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HRD SUMMIT 2019 SPEAKERS

Matt BucklandVP Customer Advocacy, Workable

Matt JonesSenior Vice President, Europe, Cielo

Matt StephensFounder & CEO, Inpulse

Matthew BlakstadHead of Research, National Employment Savings Trust (NEST)

Matthew GibbonsSenior Sales Manager, DocuSign

Matthew HottenPeople & Organisational Development Manager, Geberit

Mervyn DinnenHR & Talent Analyst, Author

Michelle BlayneyChief Culture & Talent Officer, Lloyds Banking Group

Misha Jessel-KenyonAccount Executive, Peakon

Monica PeachHR Transformation Director, Diageo

Nadia KhanHR Lead, NHS Northern Care Alliance

Nalina AthyanthaDirector, Salesforce

Neelie VerlindenDigital Content Manager – Digtial HR & HR Tech Expert, Talentsoft

Nick BunkerManaging Director UK and Ireland, pladis

Nick McClellandCommerical Director, JLT Employee Benefits, JLT

Nicola BranaghWorkplace Solutions Champion, Texthelp

Nigel SullivanChief People Officer, Bupa

Nina HancockCustomer Success Lead EMEA, Culture Amp

Noel BrownSenior Director, International Talent Acquisition, Thermo Fisher Scientific

Perry TimmsAuthor and Chief Energy Officer

Peter FerrignoGroup Director Strategy and People, Santa Fe Relocation

Prof. Paul CloughData Scientist, Peak Indicators

Punam BirlyPartner and Brexit People & Immigration Lead, KPMG

Rebecca DavisAssistant Director - People, OD and Learning, West Midlands Police

René BujardGlobal HR Director, Oxfam International

Richard DohertySenior Director of Product Marketing EMEA , Workday

Richard GalletlyGroup Director of Compensation and Benefits, Essentra

Ritu MohankaVP Strategy and Business Development, Glint

Rob CrossFounder, Muru Leadership

Rosemary LemonGroup Head of Reward, Hays

Ross TraceyManaging Director, Ceridian

Sabuj SarkarNeighbourhood Manager, Get Living

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HRD SUMMIT 2019 SPEAKERS

Sally EarnshawManaging Director, Blue Sky Performance Improvement

Sally HunterSenior Vice President, Cielo

Sam McNeillChief Story Teller & UK & Europe General Manager, SongDivision UK

Santosh CarvalhoInnovation Partner, Salesforce

Santosh TakoorSenior Regional Vice President, Salesforce

Sarah MasonChief People Officer, Foxtons

Shakil ButtHR & Leadership Professional, Non Executive Director CIPD

Sharon Bridgland-GoughChief People Officer, Nuffield Health

Sharon FischerChief Occupational Psychologist, Intervyo

Simon TindallDirector of Employer Engagement, Open University Worldwide, The Open University

Smaranda Gosa-MensingGlobal Head of Technology Talent, McKinsey & Company

Sophie IrelandGlobal Director, Bridge Partnership

Stanislaw WasowiczHead of UK & Business Development, VONQ

Stephen KlemichFounder, Heartstyles

Steve DilleyConsulting Services Manager, Reed Talent Solutions

Susan YellHR Director, Warburtons

Thomas HuscroftGlobal Associate Experience Director, Avon

Tim KeehnerDirector, Two Bald Blokes

Tom DewaeleVP Global HR Services, Unilever

Tom LucasClient Solutions Director, Hive Learning

Tracey DawesSolutions Director, Reed Talent Solutions

Travis AdamsSales Manager, Coorpacademy

Trudie AdcockHead of Leadership Development, Santander

Valerie Hughes-D’AethGroup HR Director, BBC

Volker JacobsCEO and Founder, TI People

William GoslingHuman Capital Partner, Deloitte

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THANK YOU TO OUR ADVISORY BOARD

AMANDA MANZONIVP Human

Resources Retails

ANDY DODMANChief Operating Officer

CLAIRE CAMARAHR Director

GORDON KERMODECEO

JABBAR SARDARHR Director

JASON BUTLERHead of Financial

Education

DR. MELISSA K. HUNGERFORDVP, Global Talent

Management and Inclusion

DR. RITA MCGRATHThinkers50 and Best-

Selling Business Author

JEAN-CHRISTOPHE FONT

Chief Talent Officer

JOEL CASSEGlobal Head of

Leadership Development

JOSH BERSINIndustry Analyst and

Thought Leader

KATHRYN AUSTINChief People &

Marketing Officer

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THANK YOU TO OUR ADVISORY BOARD

MICHAEL SPIERSChief People Officer

PEDRO ANGULOHead of Leadership

Development

PERRY TIMMSAuthor and

Chief Energy Officer

PETER REILLYPrincipal Associate

ROSA LEESVP – Global Human

Resource Management

SUSAN YELLHR Director

TONY COOKESenior Director,

Human Resources

WENDY CARTWRIGHTHR Director /

Corporate Services

MEGAN PEPPINOD Specialist &

HR Blogger

MERVYN DINNENHR & Talent Analyst

LYNNE RUTHERFORDGroup Vice President

Learning and Development

MARK ELLISAuthor and Service Operations Director

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THANK YOU TO OUR SPONSORS

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CONTACT US

Partnership Opportunities

KARL GHAMSARIHRD Commercial Director

[email protected]

General Enquiries and Attending

DELFINA DE MOURAHead of Marketing, Events

[email protected]

Speaking Enquiries

KATE MCKENZIESummit Producer

[email protected]

HRD Connect

MICHAEL HOCKINGSenior Reporter

[email protected]