the dollar value of streamlining hr processes. build your case for change

1 © KRONOS INCORPORATED March 10, 2016 © KRONOS INCORPORATED March 10, 2016

Build Your Case for Change The Dollar Value of Streamlining HR Processes

Tom Pisello (“The ROI Guy”), founder, Alinean

Kristen Wylie, Product Marketing Manager, Kronos

2 © KRONOS INCORPORATED March 10, 2016

Today’s Speakers

• Tom Pisello, CEO and Founder, Alinean

Tom Pisello, The ROI Guy, is a serial entrepreneur, author and CEO / Founder of Alinean, a developer of B2B value messaging, tools and training. Pisello’s value storytelling and financial justification (ROI / TCO) experience began in 1993 with his first entrepreneurial venture, Interpose, acquired by Gartner in 1998. Tom is an expert in establishing financial return and value, which helps organizations and professionals to justify purchase decisions.

• Kristen Wylie, Product Marketing Manager, Kronos

Kristen Wylie is a product marketing manager for Kronos Incorporated, the global leader in delivering workforce management solutions in the cloud. With 20 years of technology marketing experience, Wylie is a frequent speaker on HCM best practices, the HR Maturity Curve, and strategies to increase productivity.


Agenda

• The need for HR process change

• From a business case to a case for change

• Streamline your employee management processes:

– Identify areas for improvement

– Quantify the cost of process challenges

– Demonstrate the business value of improving processes

• What’s next

Control Labor Costs − Minimize Compliance Risk − Improve Productivity − Support Business Growth


The Need for HR Process Change

Disparate/Outdated Systems Manual Processes Limited Data/Visibility

Time and Attendance

Scheduling

Absence Management

Performance and Compensation Management

Recruiting

Payroll

Benefits Management

Compliance

Manual processes impede productivity and impact your growth


Manual or Semi-Automated Processes

• Applicant tracking

• Onboarding

• Employee benefit views/edits

• Timecard approvals

• Pay statements

• Time-off requests

• Schedules

• Attendance violations

Schedules

Time-off Spreadsheets

http://www.canstockphoto.com/vacation-request-4040410.html



• Higher risks of non-compliance

• Fines and penalties

• Administer, enforce, and audit compliance: ACA, FLSA, FMLA, state and local labor laws

• Increased resources and costs

• Multiple data collection methods

• Inefficient, labor intensive

• Prone to payroll inflation, fraud and unplanned overtime

• Increased payroll errors

• Poor communication

• Redundant data entry

• Manual/paper-based processes are inefficient and error prone

• Schedule the right people in the right place at the right time

Control Labor Cost Minimize Compliance Risk

? Federal versus State

Skills & Certifications

I9, W4 Onboarding

FLSA

FMLA

Union Agreements Company

Policies

EEOC

OSHA

Improve Workforce Productivity



• Reduce payroll inflation

• Reduce unnecessary overtime

• Manage absenteeism

Control Labor Costs

Improve Productivity

Support Business Growth

Minimize Compliance Risk

• Manage FMLA / Leave

• Better manage ACA requirements

• Reduce FLSA compliance and exposure

• Streamline payroll processing

• Improve workforce planning

• Employee self-service

• Improve HR productivity

• Reduce legacy IT costs

• Improve hiring and onboarding

• Improve service delivery

• Improve employee engagement and satisfaction (happy employees = happy customers)


From a Business Case to a Case for Change

5.4 Per typical decision (CEB)

43% More buyers involved in each decision (IDC)

24% Longer decision cycles (Sirius Decisions)



Why Change? Why Now? Why This?

Ideas Exploration Evaluation Selection

Quantify the Pain

Justify the Gain

Prove not the Same



Ideas Exploration Evaluation Selection

New Brain, Logic

Logos

Reptilian Brain, Emotions

Pathos

Middle Brain, Credibility

Ethos

Why Change? Why Now? Why This?


Kronos Value Story Assessment Tool

• Challenges – identify the business issues you are experiencing

• Pain Points / Business Drivers –specific business metrics that highlight issues with current practices and legacy solutions

• Cost of “Doing Nothing” – Financial improvements that can be gained by resolving issues with the specific pain points / business drivers

• Key Improvements / Proof Points – Case studies indicating specific savings and success stories

Is There an Easy Way

to Demonstrate the Value of Technology?


Wisconsin Cheese Companies Track Unit Labor Costs to Increase Efficiencies

• Timekeeping and reporting for all facilities

managed from a single database

• 100% accurate labor hours and cost

• Labor data helps establish competitive and

profitable quotes for customer orders

• User-friendly and readily accessible in the cloud

• Cheese Manufacturing and

Packaging Business

• 3 companies

• 160 employees

Company Size

• HR, Timekeeping, InTouch

terminals Key Products

Key Benefits with Kronos

• Inaccurate, inefficient employee time tracking: Captured

on paper timecards and an old timekeeping system; required

a courier to deliver reports to HQ

• Error-prone manual process: HR staff person manually

calculated employee hours and input into spreadsheet for

payroll processing

• Unit labor costs: Manual tracking made it impossible to

determine costs by business unit or line

Challenges – ‘Before’ State

• Accurate, automated employee time tracking: Electronic

capture of time with pay rules applied automatically; managed

in the Cloud from a single location for all three businesses

• Automation reduces errors: Automatic time calculation for

payroll processing; HR staff now analyzes – not inputs –

workforce data

• Improved visibility into unit labor costs: With detailed

tracking, plant management can view hours by cost center

daily or weekly to evaluate efficiency

The Solution – ‘After’ State


Hays Supermarkets Maintains Tradition of Excellent Service

Creating an engaged workforce:

• Provides “perfect paychecks”

• Streamlined payroll administration process

• Fair and consistent application of absence rules

• Grocer

• Family-owned and operated Business

• 650 employees

• 12 stores, 3 offices

Company Size

• Timekeeping, Accruals, ACA

Manager Key Products


• Lack of visibility into associates’ part-time status making it

challenging to comply with ACA

• Manual processes for collecting employee time and

attendance data

• Increased risk of payroll errors

• Decreased productivity due to data entry tasks

• Inability to catch missed punches

• Inflated payroll costs due to excessive/unapproved overtime


• Increased visibility through reporting makes it easier to track and maintain ideal full-time/part-time mix

• Automation allows for:

• Improved ability to deliver accurate and timely payroll data to accounting department

• A focus on more strategic initiatives as data entry is eliminated

• Better management of labor costs by efficiently managing and recording time-off requests



Mammoth Mountain Ski Area Drives Efficiency and Cost Savings

• Cloud based platform scales to accommodate seasonal

and long term growth

• Low TCO: no more costly upgrades

• IT resources free to focus on core business

• Fully integrated product suite

• Ease-of-use improves employee satisfaction and

engagement

• Hospitality – summer and ski resort Business

• 2,500 employees

• 2 locations

Company Size

• HR, Timekeeping, Accruals, Payroll,

ACA Manager, Leave Manager,

InTouch terminals

Key Products


• Disparate systems – Including WFC Timekeeper 6.1 and

separate HR and Payroll

• Costly system maintenance and interfaces – Significant

burden on IT resources

• Highly manual processes – tedious, error-prone and time

consuming

• Inefficient HR and payroll – Time consuming hiring,

tracking and paying seasonal workforce

• No mobile solution


• Single database provides easy access to all employee data and reports for strategic viewing

• Streamlined payroll processing reduces errors for timely, accurate paychecks

• Robust ad hoc reporting capabilities and real-time view of workforce

• Employee and manager self-service via mobile improves satisfaction

• Automatic enforcement of state and federal leave



What’s Next?

• Identify the true cost of the challenges in managing your workforce

• Get your own customized value assessment from Kronos


Thank you for joining us!

Q&A


About Kronos

With tens of thousands of customers around the globe, Kronos is the leader in workforce management solutions. We deliver industry-focused time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics solutions and services — in our cloud and on the go. Kronos:

Workforce Innovation That Works™.

For more information contact your Kronos representative, call (800) 225-1561 or visit www.kronos.com.

the dollar value of streamlining hr processes. build your case for change

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