the fallacy of social media transparency

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THE FALLACY OF SOCIAL MEDIA TRANSPARENCY WWW.DANNYBROWN.ME @DANNYBROWN WWW.THEARCCOMPANY.COM

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My closing keynote for the 2013 Social Capital Conference in Ottawa, Canada. The theme is the double standards of transparency in social media, and how we demand honesty from brands, yet we ourselves are not as honest as we'd like to think we are. It also looked at how faux expertise is clouding social media streams, and making it harder for transparent and authentic behaviour to stand out.

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Page 1: The Fallacy of Social Media Transparency

THE FALLACY OF SOCIAL MEDIA TRANSPARENCY

WWW.DANNYBROWN.ME @DANNYBROWN WWW.THEARCCOMPANY.COM

Page 2: The Fallacy of Social Media Transparency

FIRST THINGS FIRST…

Page 3: The Fallacy of Social Media Transparency

CLEARLY MISSING OUT…

Page 4: The Fallacy of Social Media Transparency

WHAT IS TRANSPARENCY?

“…implies openness, communication and accountability.” Wikipedia.

Page 5: The Fallacy of Social Media Transparency
Page 6: The Fallacy of Social Media Transparency

WHAT IS TRANSPARENCY?

1. Openness

Page 7: The Fallacy of Social Media Transparency

WHAT IS TRANSPARENCY?

2. Communication

Page 8: The Fallacy of Social Media Transparency

WHAT IS TRANSPARENCY?

3. Accountability

Page 9: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA

“…one of social media’s great promises is to exponentially expand the power of the media in the hands of everyday citizens.” Phil Johnson, PJA Advertising & Marketing.

Page 10: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE VISION

Page 11: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE VISION

Page 12: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE VISION

Page 13: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE VISION

Page 14: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE OTHER SIDE

“…the desire for transparency [in social media] is situational.” Chris Boulanger.

Page 15: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE OTHER SIDE

Page 16: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE OTHER SIDE

Page 17: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE OTHER SIDE

Page 18: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE FAUX EXPERTS

Page 19: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE FAUX EXPERTS

Page 20: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE FAUX EXPERTS

Page 21: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THE ANSWER

Page 22: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – DEFINING YOU

Page 23: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – THOUGHT

Page 24: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – EMOTION

Page 25: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – BEHAVIOUR

Page 26: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – PERCEPTION

Page 27: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – DUE DILIGENCE

Page 28: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – NO-ONE’S PERFECT

Page 29: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – BE UPFRONT

Page 30: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – BE CONSISTENT

Page 31: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – BUILD PROPERLY

Page 32: The Fallacy of Social Media Transparency

TRANSPARENCY AND SOCIAL MEDIA – BE YOU

Page 33: The Fallacy of Social Media Transparency

THE FALLACY OF SOCIAL MEDIA TRANSPARENCY

WWW.DANNYBROWN.ME @DANNYBROWN WWW.THEARCCOMPANY.COM