the leader’s choice: five steps to ethical decision making amany nuseibeh, pmp, ethics member...

The Leader’s Choice:Five Steps to Ethical Decision Making

Amany Nuseibeh, PMP, Ethics Member Advisory Group

26 May 2015

The Leader’s Choice: Five Steps to Ethical Decision Making

Agenda

The EMAG

Leadership

Leadership and Ethics

The PMI Ethical Decision-Making Framework

Ethical Resources @ PMI

Case

What is Ethics Member Advisory Board (EMAG)

• The mission of the Ethics Member Advisory Group– Monitor the usage of the Code of Ethics and Professional

Conduct by stakeholders.– Recommend principles and procedures for the periodic

review and/or amendment of the Code of Ethics and Professional Conduct.

– Facilitate Code learning & discussion to achieve adherence to the Code of Ethics and Professional Conduct.

– Facilitate communications with stakeholders regarding the Code of Ethics and Professional Conduct


Ethics MAG Team

William G. Scarborough, Vice President & General CounselJill Cherpack, Communications Specialist

Michael O’Brochta, ACP, PMP

Peter Pfeiffer, PMP

Paul Pelletier, PMPKelly Oliveira, PMP, PMI-RMP

Alankar Karpe, PMPFrank Gorman, PMP Jaycee Kruger, PMP

Giusi Meloni, PMPTeam LeaderAmany Nuseibeh, PMP

Fabio Rigamonti, PMP

Simona Bonghez, PMP


Ethical Leadership

“Ethical Leadership is leading by knowing and doing

what is right”

Quote from Wikipedia


About a Leader…A leadership strategy without ethical clarity produces moral and economic bankruptcy. Leaders shows the way. Bill Donahue

The leader is responsible for the set of ethics or norms that govern the behavior of the people in the organization. Leaders set the moral tone. W. Bennis


About a Leader…

It’s clear that if people anywhere are to willingly follow someone - whether it be into battle or into the boardroom, the front office or the front lines - they first want to assure themselves that the person is worthy of their trust. J. Kouzes


Leadership and Ethics


Ethical Leadership

• Ethics in leadership is critical for every project organization

• Project managers and team leaders must make decisions that

demonstrate their values with consistency between their words

and actions

• When leaders practice ethics, they gain the respect and

admiration of employees

• If leaders never make their actions or choices clear to other

members, those choices can often be seen as a sign of mistrust

and may result in loss of productivity & trust, delays, lack of

accountability, and a loss of revenue*

*Source: Institute of Business Ethics Survey 2011


Code of Ethics & Professional Conduct

Responsibility is our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result

Respect is our duty to show a high regard for ourselves, others, and the resources entrusted to us. Resources entrusted to us may include people, money, reputation, the safety of others, and natural or environmental resources

Fairness is our duty to make decisions and act impartially and objectively. Our conduct must be free from competing self interest, prejudice, and favoritism

Honesty is our duty to understand the truth and act in a truthful manner both in our communications and in our conduct


Why this Code?

• We believe that the credibility and reputation of the Project

Management profession is shaped by the collective conduct of

individual practitioners– to instill confidence in the Project Management profession;– to advance our profession, both individually and collectively;– to assist us in making wise decisions


Ethical Decision Making Framework

• In order to aid the decision making, EMAG team developed a decision

making framework so that project managers can take ethical decisions

– This framework is built to bring the ethics awareness within the profession to the next level by focusing on the members’ ethical decision making capability and accountability

– EDMF provide a well-considered decision-making framework that members can use, as a companion to the Code, to guide their ethical behavior.

The Leader's Choice: Five Steps to Ethical Decision Making

A Few facts about EDMF

• The PMI EDMF has been developed for use by PMI members and PMI credential holders;

• It is aspirational and not mandatory• It is intended to be used as a guideline document to provoke

critical thinking throughout the ethical decision-making process;• It starts as a sequence of questions and sub-questions to stimulate

the user to recognize and assess the given situation or an issue;• The PMI EDMF users may find useful to loop back-and-forth

between steps and challenge themselves with additional steps and questions

• The answers to the questions proposed by the PMI EDMF are the responsibility of the user

• EDMF can not resolve specific ethical dilemmas, but can surely help to clarify the situation, eliminate poor choices, and illuminate better possibilities


EDMF in short

AssessmentMake sure you have all the facts about the ethical issue

AlternativesConsider your choices

AnalysisIdentify your candidate decision and test its validity

ApplicationApply ethical principles to your candidate decision

ActionMake your decision



AssessmentMake sure you have all the facts about the ethical issue

Guiding questions ...

• Does it abide by the law?

• Does it align with the PMI Code of Ethics and Professional Conduct?

• Does it agree with your employer’s and client’s code of ethics and conduct?

• Does it align with your ethical values and those of the surrounding culture?

Tools & Techniques

• View PMI's Code of Ethics and Professional Conduct

• Access ethics resources

• View Ethics Case Procedures.

• Identify your personal values and hold them against the surrounding culture.

Are there substantial facts to make a case?

Yes Go to the next step

No Gather more facts or discard the case

1

Alternatives



• Have you listed all the possible alternative options / choices?

• Have you considered pros and cons for each possible choice?

• Identify your different options from a legal, juridical, professional and cultural point of view.

• Use Decision making techniques (e.g., 5 Why’s, …)

• Use pros/cons list.

• Compare and prioritize your options.

AlternativesConsider your choices2

Are there viable options?

NoGather more facts, explore more alternatives or discard the case


Tools & TechniquesGuiding questions ...

Analysis


• Will your candidate decision have a positive impact or prevent harm to PMs, PMI staff or volunteers, clients, your employer’s organization, other stakeholders, the environment, or future generations?

• Does your candidate decision take cultural differences into account?• Looking back, will this decision seem like a good idea a year from

now?• Are you free from external influence to make this decision?• Are you in a calm and unstressed state of mind?

• Identify where and whom your possible decision could impact.

• Analyze the degree of harm your possible decision could cause.

• Balance the possible harm and/or benefit that decision may provoke, now or in the future.

• Put your decision in some time perspective (How will you feel about it in 1 month, 1 year, 5 years from now?)

• Consider to allow yourself a cool-down period (Are you not over-reacting?).

AnalysisIdentify your candidate decision and test its validity3


Are the possible impacts acceptable?

No Review the facts and your options or discard the case



ApplicationThe Leader’s Choice: Five Steps to Ethical Decision Making

• Would your choice result in the greatest good?• Would your choice treat others as you would like to be treated?• Would your choice be fair and beneficial to all concerned?

• Hold your candidate decision against the Code of Ethics.

• Apply ethical principles to your candidate decision.

• Review the situation with one or more trusted persons.

ApplicationApply ethical principles to your candidate decision4

Is your decision consistent?


NoReview the facts, the options and the implications or discard the case



Action



Are you willing to accept responsibility for your decision?

Could you make your decision public and feel good about it?

Are you ready to act?

• Analyze the consequences your decision may have on emotional state, your social life and your professional career.

• Prepare a plan of action for the “day after” (the decision).

• Consider your position and your reaction on most of the critiques that you might receive in the course of the actions.

Yes act on your decision

ActionMake your decision5

Guiding questions ... Tools & Techniques

Are you comfortable with the decision?

NoReview the facts, the options, the implications or your decision, or discard the case

Ethics resources @ PMI

http://www.pmi.org/Ethics


Case discussion

Dave & Amy


Work place Ethics – Fun Video

https://www.youtube.com/watch?v=loXqK6D6lbk




[email protected]

Amany Nuseibeh, PMP

[email protected]


mailto:[email protected]

the leader’s choice: five steps to ethical decision making amany nuseibeh, pmp, ethics member...

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