the microsoft office 2007 legal training experts
TRANSCRIPT
The Microsoft Office 2007Legal Training Experts
The Microsoft Office 2007Legal Training Experts
Project-Based Services
FloorSupport
FloorSupport
ClassroomTraining
ClassroomTraining
CurriculumDevelopment
CurriculumDevelopment
TechnologyMarketing
TechnologyMarketing
IT SupportStaff Training
IT SupportStaff Training
ApplicationIntegration
ApplicationIntegration
ConsultingConsulting
SoftwareSelection &Purchasing
SoftwareSelection &Purchasing
Project-BasedServices
Project-BasedServices
The Microsoft Office 2007Legal Training Experts
Rollout Road Map for Office 2007
The Microsoft Office 2007Legal Training Experts
Firm-wide Communication plan
Various communication vehicles from management stating business reasons behind the new technology
Announce the change early and often
Communicate the Firm’s vision for this change
Focus on the future
The Microsoft Office 2007Legal Training Experts
Technology commercials
Attention grabbing technology commercials designed to get the interest of the user community
Theme for 2007 is “Are you ready?”
Two versions of commercials (one targets attorneys the other for staff)
The Microsoft Office 2007Legal Training Experts
WOW Sessions
WOW sessions are designed to “sell” the technology to the user community
Demo style sessions conducted for staff
Executive briefings are conducted for attorneys
Prepare users for what is to come and announce pre-learning plans
The Microsoft Office 2007Legal Training Experts
Pre-Learning
Required e-Learning to introduce new concepts to firm’s users
Audience specific learning plans so that each user has just what they need
Managed in the firm’s LMS to track participation
The Microsoft Office 2007Legal Training Experts
Classroom training
Users are grouped as follows: Attorneys Document producing Attorneys Secretaries and Paralegals Administrative staff
Learning Plan Worksheet
Training Guides (tracks for each group)
Distribute Quick Reference materials
The Microsoft Office 2007Legal Training Experts
Floor Support
Subject Matter Experts and Trainers are dispatched to provide desk-side assistance with new technology
Track all visits to document any issues that may be training related
Use checklist to reinforce specific learning objectives
Start one-on-one coaching
The Microsoft Office 2007Legal Training Experts
Coaching for Attorneys
Set specific date and time for one-on-one coaching
Create learning plans in firm’s Learning Management System (LMS)
Track learning in LMS
The Microsoft Office 2007Legal Training Experts
On-going Training Classes
Provide additional training classes (classroom style) to the firm’s users that need to learn the new features and functionality beyond the rollout goal
Use CLASS for 2007
The Microsoft Office 2007Legal Training Experts
139 legal-specific classroom training modules
Used by 115 firms and over 50,000 attorneys and staffEnsures consistency and
quality across trainers/classesThe industry standard in
software training materials
Over 300 eLearning lessons and more coming all the time
Each interactive lesson is only 2 to 5 minutes long
Used by firms for pre-learning and post-rollout supportCLASS eLearning for
immediate & targeted answers
Web-based learning management system
Designed specifically for law firm training programs
Schedule, track, prescribe, target and report all learning
Skills assessment for staff document production skills
Jump start assessment using your Microsystems software
Assessment package to target the staff learning needs
On-Going Education Tools
CLASSCLASS
CLASSeCLASSe
UniversitySiteUniversitySite
LEAP XpressLEAP Xpress
The Microsoft Office 2007Legal Training Experts
Want more info?We can help.
Joe Buser800.493.4083