Senior Transportation and Mobility ManagementThe Planning Perspective

Presented by Joel Eisenfeld – KFH Group

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A transportation strategy that focuses more on the customer and their needs◦ Meeting of these needs through the coordinated

use of a variety of transportation providers

◦ Especially for older adults, people with disabilities, and people with lower incomes

◦ However, local, state-level, and federal transportation budgets are strained to meet mass transportation needs, let alone specific and individual needs

Mobility Management Overview

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The FTA programs calls for managing and delivering coordinated transportation: ◦ Emphasizes movement of people – not assets –

through a wide range of providers and services.

◦ Encourages partnerships to make more efficient use of transportation resources.

◦ Provides communities with the opportunity to design local and regional solutions to fit local needs.

National Effort

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Partnerships Flexibility Person-Centered Approach Dedication to Improving Mobility State-Level Support A Coordinated Planning Process

Existing Mobility Management Programs: Some General Themes

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Program changes in this legislation included ◦ Repeal of the FTA’s Section 5316 (Job Access

and Reverse Commute – JARC Program) and Section 5317 (New Freedom Program)

◦ Enhanced Section 5310 - serves as single formula program to support the mobility of seniors and individuals with disabilities

◦Continued the coordinated transportation planning requirements

MAP-21Implications

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Many successful mobility management programs have resulted from the coordinated transportation planning process

Some communities have also completed more detailed plans for implementing specific mobility management programs, i.e. a one-stop call center

So, I need a plan?

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Needs Assessment Defining Program Goals, Objectives, and

Priorities Development of Possible Strategies,

Options and Alternatives Consensus on Preferred Recommendations Assessing Program Benefits Just Showing Up

Some Planning Considerations

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“Eighty percent of success is showing up” -- Woody Allen

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Involves identifying key factors that need to be addressed for developing a plan to advance the mobility management program:◦ Both quantitative data as well as qualitative data

◦ Analysis of demographic data for older adults, people with low-moderate income, and people with disabilities

◦ Inventory of available transportation services

◦ Stakeholder input

◦ Local and national resources

Needs Assessment

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Demographic Analysis

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Focus on the individual Improve coordination Promote accessibility and livability Ensure diversity in products and services Foster education and awareness Promote financial sustainability

What are the Goals and Objectives of the Program?

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Functional categories:◦ Information Sharing/Marketing

Single phone number on available transportation resources One click online resource Community Outreach

◦ Service Oriented Entity for coordinating trips through multiple providers Travel training Volunteer driver program

◦ Partnerships Facilitate coordination opportunities Identify funding opportunities

What are the Priorities?

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Need a blueprint for your program by:◦ Defining mobility management and reviewing

current activities nationally to help place your program in context with these efforts

◦ Documenting your existing mobility management program, as well as current activities, functions, and relationships

◦ Proposing recommendations and possible alternatives and strategies for program partners and local stakeholders to consider as the program moves forward

What’s Your Angle Going Forward?

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Direct user benefits◦ Increased access to jobs, services, and activities

Cost savings through support for public services◦ Support for other agency activities through the

mobility management program that helps reduce costs by Allowing access to medical services and therefore avoiding

more acute and expensive medical problems Helping reduce welfare dependency and unemployment Providing the ability to live independently and therefore

reducing care facility costs

Assessment of Program Benefits

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Economic benefits◦ How the mobility management program

increases economic and social opportunities for people who may be economically, physically, and socially disadvantaged

Option value benefits◦ How the mobility management program is an

integral part of the community infrastructure, so that even if people are not currently using the service they place a value on it for having it available

Assessment of Program Benefits (Continued)

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Joel Eisenfeld

Senior Transportation Planner

KFH Group

301-951-8660

jeisenfeld@kfhgroup.com

Contact Information