the recipe for success partnership between the organization and the family association for...

THE RECIPE FOR SUCCESSPartnership between the Organization and the Family Association for relocation success

©WBG & WBFN, March 2010, FIGT

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Share 3 things about your organization’s recognition of mobile families

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What do you hope to take away from today ?


HOME AWAY FROM HOME

The WBFN Experience


The WBFN Experience

A Welcoming Community

An Informational Hub

A Caring Advocate


A Welcoming Community

Multi-step “Welcoming” process Inclusion into the community through

activities and events E-community Outreach programs


An Informational and Educational Hub

Knowledge of WBG and its benefits Particularities of the new environment Specificities of expatriation Learning opportunities for our members


A Caring Advocate

Caring community for members to share concerns, worries and hopes

Helping individuals to find solutions to their challenges

Advocating on behalf of members when systemic trend is noticed


How do you make it happen ?


INGREDIENTS FOR A SUCCESSFUL PARTNERSHIPThe World Bank Group and The World Bank Family Network


The World Bank Group

Recognition by the President and Senior Management of Human Resources of the importance of family support for assignment success

Commitment by the Organization in terms of financial and staffing support

Partnerships with the relevant units – Orientation and Global Mobility


The Framework for Partnership: WBFN and Global Mobility

Common goal – the integration of World Bank families in their new environment

Common conceptual framework Clear definition of roles


Our Conceptual Framework: Components for Successful Adaptation

Language and cultural skills A new home base Establishing a new support system Navigating the new environment Meaningful and enjoyable activities


GLOBAL MOBILITY

HRSGM


Personalized Relocation Support Our role as advisors, facilitators and

solution finders


Spousal Support

Building job skills, identifying education and volunteer opportunities


Informational Events and Workshops Employer information session, resume

and interviewing skills workshop, networking

Summer Camp and College Fair


Where Global Mobility collaborates with WBFN Working with WBFN to provide support

to families in the field offices – Members Abroad

Surviving Culture Shock workshops Spouse Orientation and Welcoming

Coffee Supporting each other in our advocacy

role Refer our clients to WBFN


Keys to a Win-Win Solution

Clear definition of roles Knowledge of each other’s products and

services Using feedback to improve programs and

services Constant interaction of the two units WBFN coordinator is part of both teams Mosaic DC Spouse Net


WBFN Main Conceptual Framework

A Supportive Community

One on one interactions Relationship based on

trust/credibility/accessibility/confidentiality Targeted information and education

sessions and workshops Support network


How Does WBFN Operate?

WBFN volunteers, including leadership, themselves are stakeholders

Strong structure; professional organization; institutional memory

Regular meetings with World Bank Group Senior Management


Self-motivated Volunteers: a Powerful Team

Recruitment and retention Constructive interactions among

volunteers Members and agents of World Bank

Group Community


My Next Move

What kind of family network would you like to see in your organization?

What is the next step? Who can help? What is my deadline?


the recipe for success partnership between the organization and the family association for...

Documents

wbfn wbg wbfn

wbfn experience wbg

figt slide

members wbg wbfn

wbfn volunteers

global mobility wbg

relocation success wbg

caring advocate wbg