the strategy making toolbox

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Danish Agricultural Advisory Service National Centre The strategy making toolbox Economic Consultant, MSc in Economics. Torben Ulf Larsen [email protected] , 8740 5170 DAAC

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The strategy making toolbox. Economic Consultant, MSc in Economics. Torben Ulf Larsen [email protected] , 8740 5170 DAAC. Agenda. Presentation – Danish Advisory Service Strategy and part strategies Dynamic strategy Risk management Case study – Noble Castle - exercises. 1788. - PowerPoint PPT Presentation

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Page 1: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The strategy making toolbox

Economic Consultant, MSc in Economics. Torben Ulf Larsen

[email protected], 8740 5170

DAAC

Page 2: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Agenda

• Presentation – Danish Advisory Service

• Strategy and part strategies

• Dynamic strategy

• Risk management

• Case study – Noble Castle - exercises

Page 3: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

1788

Page 4: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The National Centre

Præsentation

Torben Ulf Larsen, cand. oecon., teamleader

Page 5: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Local advisory centres 38

Farmers/members 50,000

National Centre 1

Organising and/or administrative connection Advice and Information flow

Local Family Farmers’ Associations

Local Farmers’ Unions

Danish Agriculture

78 % 17 %

Danish Agricultural Advisory Service

Page 6: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Danish Agricultural Advisory Service

Research, trials and

other sources

of knowledge

”Globally”

Danish Agricultural Advisory Service, National Centre

Farmers

Local centres

Page 7: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Danish Agricultural Advisory Service

Page 8: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Danish Agricultural Advisory Service

• 38 local agricultural advisory centres and 1 national centre

• Turnover: DKK 1.8 billion

• 3½ thousand employees

• Denmarks largest consultancy

Page 9: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Relations between DAAS and farmers

Farmers are:

OwnersUsersCustomers

Key words:

Best and cheapest advisory servicesImpartialnessNon-profit

Page 10: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Distribution of income, 2008

Project fundsTax reimbursements

User fees and sales

Danish Agriculture

Total income:DKK 525 mill

17% 19%

61%

3%

Page 11: The strategy making toolbox

Tasks of the National CentreDissemination of Knowledge

105,000 documents

27,000 page references per day

55,000 visitors per week

LandbrugsInfo50 interactive programs

plant protection calculation of animal units and area requirement weather forecast and weather radar via sms

2.3 mill. people visit LandbrugsInfo and Landmand.dk every year

Page 12: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre 12

Staff education and age

281

6996

292

6997

330

72108

350

80103

321

63

105

0

50

100

150

200

250

300

350

2004 2005 2006 2007 2008

Academic advisers

Technicians

Secretaries andassistents

Staff, Average age2006 43.9 years2007 44.1 years

Page 13: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Number of farms in Denmark

-

20.000

40.000

60.000

80.000

100.000

120.000

140.000

160.000

1964 1967 1970 1973 1976 1979 1982 1985 1988 1991 1994 1997 2000 2015

Bedrifter

Heltid

Deltid

Landbrugsraadet, sept. 05

Farms, no.

Full time

Part time

Page 14: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The Danish Agricultural Advisory Service

• Managed by the users and organised by agricultural organisations

• Government aid/subsidies until 2004

• Officially and universally recognised as independent and impartial

• Supplies advisory services to all production branches

• Two-level services

• Independent of the State when rendering advisory services (e.g. environmental regulations)

Page 15: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Strategy and part strategies

Page 16: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Page 17: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

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Danish Agricultural Advisory ServiceNational Centre

”It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change”

Charles Darwin

Page 19: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Page 20: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Strategic, 3-5 year

Tactical, 1-2 years

Operational,Less than 1 year

Development, Capacity and finacing

Exploit existing capacity- and financial basis

Up to date production,Purchase, sale, and payments

Management levels

Page 21: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

What is strategy?

The direction to the goal!

Page 22: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Human resources

Vision

Actual

Time

Objective

Present situation

Desired situationSurrounding world

Technology Market

Legislation

Manpower

Accept the complexity of reality

Page 23: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre Udvikling

The strategy process

Goal

Environment

Farm

Family

Mission

Vision

S

W

O

T

C

H

O

I

C

E

S

I

M

P

L

E

M

E

N

T

A

T

I

O

N

⇒ ⇒ ⇒ ⇒ ⇒

Page 24: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The strategy process

G

O

A

L

Surroundings

Farm

Family

Mission

Vision

S

W

O

T

C

H

O

I

C

E

S

I

M

P

L

E

M

E

N

T

A

T

I

O

N

⇒ ⇒ ⇒ ⇒ ⇒

Page 25: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre Udvikling

The vision – a guiding star – a picture of the future in the long run

A scenario for the future. A continous description of what you want your

business to be in 3 – 5 – 10 years.

Page 26: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Vision

• Through high standards in food quality, an economic consolidation must be made, this brings the possibility for an up to date development. This must be done on an environmental and harmonic farm, where the working environment is of high importance, among the best in business, and including time for freedom and a close contact with the enduser.

Page 27: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

”Car phones? That will never be good business. Nokia must concentrate on television sets.”Kari Kairamo

CEO of Nokia

Early 1980’s

Page 28: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

PEST

1. Political factors 2. Economic factors

3. Sociocultural factors 4. Technological factors

Page 29: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Political factors

• EU agricultural policy

• National agricultural policy

• Environmental policy

• Commercial policy

Page 30: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Economic factors• International economy

• Prices

• Sales

• Subsidies• National economy:

• Unit and capacity costs

• Interest rates and land prices

• Wages

Page 31: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Sociocultural factors

• Traceability

• Nature experiences

• More employees on plant production farms – size?

• Image

• Sustainability

Page 32: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Technological factors• Technological possibilities

• Larger, more efficient and automatic machines

• Milking robots• Reduced soil processing• IT• Manure separation

• Processing possibilities• GMO

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Danish Agricultural Advisory ServiceNational Centre

Tools: Farm analysisUse everything you know already!Go for the important facts.Don’t waste time and money to go into useless details

Land Buildings Machinery Technical equipment Herd Environment Economy

Use experts’ statements

Present the draft report for the farmer and the involved experts

Get full accept on the final report

Page 34: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The DiSC- model

Ego:Stronger than others

Innovative

Environment:unfavourable/

hostileEvaluative

Environment :favourable/

friendlyAccepting

Ego:Less strong than others

Adapting

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Danish Agricultural Advisory ServiceNational Centre

Human resources analysisone of many tools for assessing human resourcesis the DiSC; here we help the farmer to clarify his attitudes

By answering a large number of questions the farmer gets an idea of his personal profile, sometimes surprising, sometimes disappointing, often being a good reason to think over once more the strategy for the future

D dominating

I integrating

S social

C competent

Page 36: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The DiSC modelD = dominance

Motive: • Control and management...

Fears:• Loss of control

Wants:• Force

• Challenges

• Direct answers

• No rules

• New activities

• Individual perfomance

Characteristics:• Self-confidence

• Taking risks

• Makings decisions

• Focusing on results

• Demanding

• Limitations:• No respect for others

• impatience

• Lack of quality focus

Page 37: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The DiSC-modeli = (social) influence

Motive:• social respect

Fear

• social rejection

Want:• A round of applause

• popularity

• Praise

• Group activities

• Positive relations

• No control and regulations

Characteristics:• optimistic

• Inspires confidence

• emotional

• Involved with human beings

• Extroverted

• Charming

Limitations:• Impulsive

• Promise to much

• Lack of completion

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Danish Agricultural Advisory ServiceNational Centre

DiSC-modellenS = stability

Motive:

• Stability

Fears: • Changes

Wants:

• genuine appreciation

• Cooperation

• Work with well-known methods

• Safety

Characteristics:• Considerate

• Stability in work

• Willing to cooperate

• Patient

• Loyal

• Taking care of the group

• accepting

Limitations• Own needs are not

important

• Resistance against positive changes

Page 39: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The DiSC-modelC = competence

Motive: • Quality and precision

Fear: • Failures, criticism,

emotions

Wants:• Win discussions• General view• Praise• Limited risk

Characteristics;• Analytical and factual• Aware of details• Conscientious• Diplomatic• Business-minded• Curiosity• Reliable

Limitations:• Critical• Indecisive• Lacks creativity

Page 40: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

D I S C

DISC Profile

Page 41: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

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Danish Agricultural Advisory ServiceNational Centre

Tools: assessment of analysesThe critical SWOT- a practical example

Positive

factors

Negative

factors

Internal

factors

StrengthsStrong economy

Herd management

New machinery

WeaknessesFarmers health

Poor milking parlour

Close to town

External

factors

OpportunitiesEcological production

Diversified production

ThreathsLack of new imployees

Decreasing milk prices

Page 43: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Demands for a good strategy:

• Consistent

• Feasible

• Competitive advantage

• Need for innovation

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Danish Agricultural Advisory ServiceNational Centre

NOW!

Farmer’s

STRATEGY

HRstrategy

Financialstrategy

Commu-nicationstrategy

Environ-mental

strategy

GOALS

Page 45: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Dynamic strategy

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Danish Agricultural Advisory ServiceNational Centre

Areas of Focus During Development

1. The strategy product must be appropriate for current times

2. The strategy product must be appropriate for the farmer’s situation

3. The farmer must be serviced with the requested advisory role

4. A platform for communication with interested parties

Page 47: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The strategy product must be appropriate for current times

- General strategy versus dynamic strategy

Strategic planning

• 5 year plan

• Focus on operation

• The strategy is prepared by the expert

• Decisions are made on basis of complete information

Emergent strategic development

• Continuous adjustments

• Focus on development

• The strategy is prepared by the man on the floor

• Many decisions are made on basis of limited information

Page 48: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The farmer’s situation

The farmer’s reality on the farm:- The farmer has a lot of time for considering strategy, but not

at the office

- The farmer is bombarded with strategic input, but does not take 100 percent advantage of them

- The farmer demands to be at the head of the table. Only he knows the situation and complexity of the farm

Page 49: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

5 year plan for the farm

Each branch of production should be internationally competitive on proceeds and

costs. The aim is that the farm is saleable at alltimes. In the strategic development job satisfaction and financial latitude are

important values.Contractor work

Turnover appr. xx DKR

Milk productionGross proceeds appr. xx DKR

The overall productionThe overall production- Key map of the farm- Key map of the farm

Biogas plantTurnover appr. xx DKR

AgricultureGross proceeds appr. xx DKR

750 ha

JB 1 to JB 3

Water appr. 80%

370 ha grass40 ha corn100 ha growing crops80 ha oat160 ha chorophyll

granule

450 milk cows

4 mio. kg milk yearly

2 separation units

40 spaces in an indoorDelaval carousel

3,500,000 KW heat

Production of appr. 2,740,000 KW electricity

Sale of slurry tanksTurnover appr. xx DKR

WindmillsTurnover appr. xx DKR

PigsGross proceeds appr. xx DKR

Yearly production of2,500,000 KW/H

BlueSPF

Purchase at 30 kg

Production of7,000 hogs

2 600 KW windmills

Authorized sewer contractor

Vendor of AgriTank

1 windmills in Germany

Page 50: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Invite offers

Interest rate

Foreign currency loan

Financing

Overall strategic goal

To produce milk at the lowest possible cost, taking animal welfare into consideration

The price has to be internationally competitive

Improve managementand control

1,100 cows gives a good flow

20% more space

Large-scale productionadvantages

– division into 6 teams

Logistics cows – transport ofheavily pregnant cows

Logistics slurry

Logistics fodder

Approval of expansion

Selection of type of person

Education:Short management training

Support from and chemistrywith management

Co-ownership– 20% of production unit

Management

Access to labour

Less capital tie-up in land

Selection – knowledgeand motivation

Schools

Agencies

Possibilities for burningslurry

At new purchasesland price should not exceed 100,000 DKR

Milk productionMilk production- The strategic map of competences- The strategic map of competences

1

1

1

1

1

Cheaper fodder Improve yield of corn

Increase milking of high-yielding cows

Estimate financing requirements and risc profile

1

1

Page 51: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Benefits for the farmer

1. Ownership of the strategy

2. A simpel lay-out of his strategy that allows continuous adjustments

3. Keeps focus – maintains ideas

4. Clear goals – strenghtening of the management

5. Focus on realizing the plans of action

Page 52: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Benefits for the advisor

1. A tool that brings you closer to the client

2. Kick-starts strategic focus

3. A great tool for a ”like it” task

4. Better sparring partner

5. Improves interdisciplinary collaborations with colleagues

Page 53: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Visual action plansImprove profits on corn

Improve corn yieldYield 10,000 feed units/ha

and max. 1.15 kg dry matter per feed unit

Consulting visit weed control

Visit concerning harvest time- Samples for dertermination af dry matter content

Measurement of total yields of silage and extraction of sample for analysis

Follow-up on yields per field and evaluation of action plan

2nd consulting visitweed control

Statement of yields of each fields by counting number of loads

Yield statement and analysis results for LL and plant consultant

1

5

3

6

2

7

4

Page 54: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Visual action plansExample of Gantt map

Activity Responsible Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Status Follow upManagement

a 1 Kontakt med bureau Lars 10/1 √ Birte

a 2Stillingsopslag skriv og annoncering Lars 20/1 √ Konsulent

a 3 Samtale med kandidater Lars √ Birtea 4 Ansættelse Lars √ Konsulenta 5 Introduktionsforløb Lars √ Birte

Yield in corn

b 1 Rådgivningsbesøg 1Poul (pl konsulent) 15/5 √

b 2 Rådgivningsbesøg 2 Poul 4/6 b 3 Rådgivningsbesøg før høst Poul b 4 Udbytteopgørelse (antal læs) Lars

b 5 Udbytte opmåling + AnalyserKurt (kvægrådg.) 30/9 Poul

b 6Aflevering af analyseresultater Kurt Poul

b 7 Evaluering af handlingsplan Poul KurtLoan offers

c 1Drøftelse af finansieringsmuligheder Niels Birte

c 2 Indhente lånetilbud Niels 25/7 c 3 Møde med bank Lars Nielsc 4 Hjemtage lån Niels 15/8 Lars

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Danish Agricultural Advisory ServiceNational Centre

Report for decision-making The purpose of the report for decision making is to present all relevant information for the decision-maker precise and concise

Page 56: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

How to organize the report

• Start with the most important information – your evaluation of the project

• What is the strategic fit of this project compared to the strategy og the firm?

• Include persons relevant in analyzing the alternatives

• Arrange two meetings with the decision-maker to clarify assumptions and to present the results

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Danish Agricultural Advisory ServiceNational Centre

Elements in the report

• Evaluation

• Strategy

• SWOT analysis

• Alternatives

• Project description

• Assumptions – internal and external

• Employees

• Management

• Company image

• Project profitability – INVE Online

• Company budgets

• Financing

• Liquidity constraints

• Break even analysis

• Risk analysis

• Follow up

Page 58: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Evaluation of the project

• Comment on the essentials

• Communicate your own evaluation of the project

• To be based on the analysis and the calculations in the report.

• If you do not agree with the assumptions used in the report let it ”shine through”

Page 59: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Assumptions

• Internal assumptions• Yield (Milk yield, grain yield etc.)

• Factors controlled within the farm

• To be seen in relation to the strengths and weaknesses

• External assumptions• Prices

• Qualified employees are to attracted

• Factors decided outside the farm

• To be seen in relation to the opportunities and threats

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Danish Agricultural Advisory ServiceNational Centre

Profitability versus budgets

• Profitability • is based on the cash flows and the timing of these

• Typically analyzed partially

• All incremental cash flows regarding the project included

• Interpretation easiest using annuities

• Budgets• Based on accounting rules

• Typically analyzed holistically

• Not showing whether the project is profitable or not

Page 61: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Personal sale

Page 62: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

What’s in it for the farmer?

• Long term goals – strategy

• Measurepoints to secure everything is going in the right direction

• Plans of action, that leads to the goal

• We provide the field, but the farmer must be the one to play the ball.

• What is going to happen?

Page 63: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

Experiences with strategy work

• Increasing and diversified demand from farmers

• Flexible concepts is necessary depending on the farmer’s needs and the advisors skills and motivation

• Increased cooperation between advisors – has certain demands to the organization

• The advisors are the barrier or the critical success factor

• The advisors demand: easy to use concepts

• Strategy processes generates extra sales of advisory service

Page 64: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

This is how we do it

• One day with advisors and farmers – with an acknowledged need of change

• Eventually half a day with everybody who has contact with clients

• 1 month for creating a strategy

• One day with to make a report

• Subsequently BSC for implementation

• Differences in the concept

• 15 centres – 160 farmers

Page 65: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

The customer is in centre Keep it simple – get through to the conclusions

Values, mission, vision, purpose, priorities

HR-, farm-, PEST-SWOT-, etc. analysisFacts and figures

IdeasDiscussionsConclusionsRevisionAcceptance

Page 66: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

”You can have the car painted in any color you like so long as it is black”

Henry Ford

Early 1920’s

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Danish Agricultural Advisory ServiceNational Centre

Risk Management

Page 68: The strategy making toolbox

Danish Agricultural Advisory ServiceNational Centre

What is risc?

• Risc is the factors that can affect the strategic goals negatively

Or in more operational terms

• Risc is the possibility for financial loss – assets, liabilities and profits

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Danish Agricultural Advisory ServiceNational Centre

Purposes of risc management

• Overview – fully and interdisciplinary

• Assesment and actively taking a stand

• Methods and tools

• Better sleep

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Danish Agricultural Advisory ServiceNational Centre

Stages of risk management

1. Mapping of risc factors on the farm

2. Assesment: Relevance and probability

3. Handling: Lay-out of possibilities for action and related costs

4. Implementation and follow-up

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Danish Agricultural Advisory ServiceNational Centre

Mapping- systematic

• Human

• Divorce, illness, death

• Inability to get qualified assistance, generational change

• Market • Prices of sales products, prices of raw materials

• No demand

• Loss of buyers for small pigs

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Danish Agricultural Advisory ServiceNational Centre

Mapping – systematic (continued)• Financial

• Price of money (increasing interest rates)

• Lack of liquidity

• Negative bank

• Production• Disease in the herd

• Lack of efficiency in the stable

• Special crops that fail

• Institutional• Changed environmental requirements – sale/depositing of slurry

• Agricultural policy of the EU

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Danish Agricultural Advisory ServiceNational Centre

What can we do about risks?

• Accept

• Avoid

• Share, spread, ensure

• Reduce

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Danish Agricultural Advisory ServiceNational Centre

Attitude towards risc

• Risk avert / little willingness to take risks

• Risk neutral

• Risk preferment / great willingness to take risks