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Transparency in
corporaTe reporTing:
assessing The WorldslargesT companies
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www.transparency.org
ISBN: 978-3-943497-22-9
2012 Transparency International. All rights reserved.
Printed on 100% recycled paper.
Author: Barbara Kowalczyk-Hoyer
Design: www.tanikadesign.com
Cover photo: istockphoto.com/Ola Dusegrd
Every eort has been made to veriy the accuracy o the inormation contained inthis report. All inormation was believed to be correct as o June 2012. Nevertheless,
Transparency International cannot accept responsibility or the consequences o itsuse or other purposes or in other contexts.
We would like to thank all the individuals who contributed to all stages o theresearch and preparation o the report. Generous support or this report wasprovided by the Task Force on Financial Integrity and Economic Development.
Transparency International is the global civil society organisation leading
the ight against corruption. Through more than 90 chapters worldwide and
an international secretariat in Berlin, we raise awareness o the damagingeects o corruption and work with partners in government, business and
civil society to develop and implement eective measures to tackle it.
TaskForce
Financial Integrity &Economic Development
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CONTENTS
1. INTRODUCTION 4
2. EXECUTIVE SUMMARY 5
3. PROJECT RATIONALE AND METHODOLOGY 7
4. REPORTING ON ANTI-CORRUPTION PROGRAMMES 10
copny esuts 13
inusty hghghts 15
5. ORGANISATIONAL TRANSPARENCY 16
copny esuts 20
inusty hghghts 22
6. COUNTRY-BY-COUNTRY REPORTING 24
copny esuts 27
inusty hghghts 31
7. FINANCIAL SECTOR: SPECIAL SECTION 34
repotng on nt-oupton poges 37
county-by-ount y epotng 40
8. POLICY RECOMMENDATIONS 41
ANNEXES 45
annex 1: methooogy 45
annex 2: Questonne 50
annex 3: lst of opnes 52
annex 4: dt tbes 56
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Diagram 1Index Results
Scale 0-10 where 0 is least transparent and 10 is mosttransparent. This Index is based on the unweightedaverage o results in all three categories.
ACP = result or reporting on anti-corruptionprogrammes
OT = result or organisational transparency
CBC = result or country-by-country reporting
Note: Google, Microsot, Procter & Gamble, SAP and Shellare corporate supporters o Transparency InternationalSecretariat. HSBC and Rio Tinto are members o
Transparency Internationals Business Principles SteeringCommittee. Other companies covered in this reportmay also provide support to Transparency Internationalchapters worldwide.
Statoil
Rio Tinto
BHP Billiton
ArcelorMittal
BG Group
HSBC Holdings
BASF
France Telecom
BP
Allianz
Tesco
Novartis
ExxonMobil
Vodaone
Wal-Mart Stores
ANZ Banking
Siemens
GlaxoSmithKline
Royal Dutch Shell
ENEL
GDF Suez
Telenica
British American Tobacco
Bayer Group
Westpac Banking Group
General Electric
Home Depot
LOral Group
Deutsche Telekom
E.ON
Roche Holding
Sanof-Aventis
ENI
Nestl
SAP
8.3
7.2
7.2
6.9
6.7
6.7
6.7
6.6
6.6
6.6
6.5
6.5
6.4
6.4
6.4
6.3
6.3
6.2
6.2
6.2
6.2
6.2
6.1
6.1
6.0
6.0
6.0
6.0
6.0
6.0
5.9
5.9
5.9
5.9
5.8
ACP OT CBC
100% 100% 50.0%
92% 100% 23.7%
92% 100% 23.6%
85% 100% 21.3%
100% 100% 2.4%
92% 100% 8.0%
100% 100% 0.0%
81% 100% 17.2%
92% 100% 5.6%
88% 100% 8.5%
69% 100% 26.2%
92% 100% 1.8%
88% 100% 4.3%
85% 100% 7.5%
77% 100% 14.0%
88% 100% 0.8%
88% 100% 0.6%
85% 100% 2.4%
85% 100% 2.1%
85% 100% 0.8%
85% 100% 0.6%
69% 100% 15.5%
81% 100% 2.3%
81% 100% 2.0%
96% 83% 1.7%
81% 100% 0.3%
81% 100% 0.0%
81% 100% 0.0%
73% 100% 6.3%
77% 100% 1.7%
77% 100% 0.9%
77% 100% 0.4%
92% 83% 1.3%
73% 100% 3.6%
65% 100% 8.8%
TRANSPARENCY
IN CORPORATEREPORTING
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Barclays
Schlumberger
Saudi Basic Industries
Philip Morris International
China National Oshore Oil Corporation (CNOOC)
Industrial and Commercial Bank o China (ICBC)
Citigroup
JPMorgan Chase
Pfzer
McDonalds
ConocoPhillips
PepsiCo
Visa
Cisco Systems
Microsot
Walt Disney
Goldman Sachs Group
Teva Pharmaceutical Industries
Verizon Communications
Mitsubishi UFJ Financial
Apple
Bank o America
Commonwealth Bank
Canon
Google
Anheuser-Busch InBev
Toyota Motor
Gazprom, OAO
Amazon.com
Nippon Telegraph & Telephone Corporation
Berkshire Hathaway
China Construction Bank
Honda Motor
Bank o Communications
Bank o China
4.0
4.0
4.0
3.9
3.9
3.9
3.8
3.8
3.7
3.7
3.7
3.5
3.5
3.4
3.4
3.4
3.3
3.3
3.3
3.2
3.2
3.2
3.1
3.0
2.9
2.9
2.8
2.8
2.8
2.6
2.4
1.9
1.9
1.7
1.1
ACP OT CBC
69% 50% 0.8%
69% 50% 0.7%
69% 50% 0.0%
85% 33% 0.0%
15% 100% 1.3%
15% 100% 1.1%
81% 33% 0.0%
81% 33% 0.0%
77% 33% 0.0%
77% 33% 0.0%
73% 33% 3.2%
73% 33% 0.0%
73% 33% 0.0%
69% 33% 0.6%
69% 33% 0.0%
69% 33% 0.0%
50% 50% 0.0%
50% 50% 0.0%
65% 33% 0.0%
46% 50% 1.3%
62% 33% 0.0%
62% 33% 0.0%
38% 50% 5.5%
23% 67% 0.2%
54% 33% 0.0%
62% 25% 0.0%
46% 33% 4.3%
0% 83% 0.0%
27% 50% 6.0%
27% 50% 0.0%
38% 33% 0.0%
8% 50% 0.0%
8% 50% 0.0%
0% 50% 0.0%
0% 33% 0.0%
Toronto-Dominion Bank
Unilever
Banco Santander
Oil & Natural Gas Corporation
BNP Paribas
Coca-Cola
Occidental Petroleum
Chevron
Credit Suisse Group
Total
Amgen
United Technologies Corporation
AstraZeneca
Merck & Co
Hewlett-Packard
Banco Bradesco
Petrobras-Petrleo Brasil
Vale
Reliance Industries
Intel
Abbott Laboratories
AT&T
Lloyds Banking Group
3M
EDF Group
Qualcomm
Royal Bank o Canada
Amrica Mvil
Johnson & Johnson
Samsung Electronics
IBM
Procter & Gamble
Oracle
PetroChina
United Parcel Service
5.7
5.7
5.4
5.4
5.4
5.3
5.2
5.2
5.1
5.1
5.0
5.0
5.0
4.9
4.8
4.8
4.7
4.7
4.7
4.7
4.7
4.7
4.6
4.5
4.4
4.4
4.4
4.4
4.4
4.3
4.2
4.2
4.1
4.1
4.1
ACP OT CBC
62% 100% 8.3%
69% 100% 0.4%
46% 100% 17.3%
46% 100% 15.9%
62% 100% 0.0%
77% 83% 0.0%
85% 67% 5.6%
69% 83% 4.2%
54% 100% 0.0%
92% 58% 1.7%
85% 67% 0.0%
85% 67% 0.0%
96% 50% 3.3%
81% 67% 0.3%
77% 67% 0.0%
77% 67% 0.0%
92% 50% 0.0%
54% 83% 4.9%
23% 100% 18.3%
88% 50% 2.2%
88% 50% 2.1%
73% 67% 0.4%
38% 100% 0.0%
85% 50% 0.4%
31% 100% 1.7%
62% 67% 4.2%
81% 50% 1.2%
31% 100% 0.0%
81% 50% 0.0%
46% 83% 0.5%
77% 50% 0.4%
92% 33% 0.0%
88% 33% 1.7%
38% 83% 0.0%
88% 33% 0.0%
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1. INTRODUCTION
Countries around the globe are struggling to rebuild economies devastated by thenancial crisis. Yet many o the worlds largest publicly traded companies still donot demonstrate that they have put enough transparency measures in place to helpprevent another economic meltdown. These companies continue to publish too littleinormation about their commitments to comprehensive anti-corruption systems andtheir sprawling operations. They also report insuciently on their corporate structures,preventing clarity about their true impact in countries around the world. As a result,the worlds largest companies may contribute to an environment in which corruptioncan thrive.
This study analyses the transparency o corporate reporting on a range o anti-corruption measures among the 105 largest publicly listed multinational companies.1
Together these companies are worth more than US$11 trillion and touch the liveso people in more than 200 countries across the globe, wielding enormous and arreaching power. Their infuence goes beyond investors, stock markets, suppliersand customers it extends to those they employ and to the standards they set orworking conditions and behaviour around the world. This powerul economic orcecan be a source o innovation, competition and prosperity, but when misused theresult can be economic stagnation, poverty and inequality.
Corruption is a risk or multinationals on a number o ronts. Corruption destroysentrepreneurship, inhibits ree markets and undermines the stability vital to successuleconomies. It also enables enormous fows o illicit money outside the real economy in the orm o unpaid taxes, bribes and laundered unds. Companies recognise this,but now more than ever beore they must act to stop corruption. Transparency must
be their resolute response, to address one o the root problems o the economic andnancial crisis.
By adopting greater corporate transparency publicly reporting on activities andoperations companies provide the necessary inormation or investors, journalists,activists and citizens to monitor their behaviour. The importance o corporatetransparency or multinational companies is maniold as their infuence crossesmultiple jurisdictions. Multinationals operate through networks o related entitiesincorporated under diverse legislation but that are inter-related through myriadlegal and business connections. Without transparency, many o these are almostimpossible to trace.
Reporting on anti-corruption programmes, organisational transparency and country-by-country reporting gives a clear and comprehensive picture o a companysoperations, revenues, prots and taxation. As a result, stakeholders have theinormation to make inormed decisions and infuence corporate behaviour. Whileeven good reporting cannot ensure good company behaviour, it is an indication ocommitment, awareness and action. It also enables wrongdoing or misinormationto be more readily uncovered. Ultimately, companies with a good track record oreporting on their anti-corruption programmes and global activities are more likely tobe part o the solution than the problem.
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2. EXECUTIVE SUMMARY
Transparency International analysed publicly available inormation rom companywebsites. Building on the experience o two previous studies, Transparency inReporting on Anti-Corruption and Promoting Revenue Transparency2, the researchexplored three dimensions o transparency:
Publicreportingonanti-corruptionprogrammes:coveringbribery,facilitation
payments, whistleblower protection and political contributions
Organisationaltransparency:includinginformationaboutcorporateholdings
Country-by-countryreporting.
Multinationals have a long way to go to improve transparency. Approximately a hal o
the 105 companies do not publish inormation on their anti-corruption programmesand organisational transparency, and the average score in country-by-countryreporting is very low.
REPORTING ON ANTI-CORRUPTION PROGRAMMES
Although some multinational companies now report on their anti-corruptionprogrammes, there is signicant room or improvement with respect to the content osuch programmes. For example, ew indicate that acilitation payments are prohibitedand reporting on monitoring procedures tends to be weak.
There has been some progress since 2009 when the last Transparency in Reportingon Anti-Corruption was published.3 In particular, companies have improved in their
reporting o anti-corruption programmes rom an average o 47 per cent to 68 per cent.
ORGANISATIONAL TRANSPARENCY
Most o the 105 companies disclose ully owned subsidiaries, but the concept omateriality (See Box 4) limits detailed disclosure. Additionally only ew companiesdisclose their aliates, joint-ventures and other holdings. As a result, many relatedentities remain hidden rom public view and scrutiny. The more holdings a companyhas, the less likely it is that any single holding will rise to the level o material vis--vis the company as a whole. Thus signicant numbers o corporate holdings gounreported, which are oten those operating in the poorest and most vulnerablecountries.
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COUNTRY-BY-COUNTRY REPORTING
Most o the companies disclose little or no nancialdata on a country-by-country basis. Where they do,disclosure is usually limited to discrete data on a ewselected jurisdictions. Very ew companies disclosenancial data across all countries o operations.
FINANCIAL SECTOR: SPECIAL SECTION
As the single largest sector in the sample, nancialcompanies vary in terms o their results, but ingeneral their perormance is poor: as a group theyperormed below average in all three dimensions otransparency. In the context o the nancial crisis,
and given the role o transparency in reducing riskin nancial markets, these results have prompted aspecial section on the nancial sector companiesevaluated in this report.
POLICYRECOMMENDATIONSTO MULTINATIONAL COMPANIES:
Companiesshouldpublishdetailedinformationon their anti-corruption programmes
Companiesshouldpublishcompletelistsoftheir
subsidiaries, aliates, joint ventures and otherrelated entities
Companiesshouldpublishindividualnancial
accounts or each country o operations
Atransparentandinformativecorporatewebsite,
available in at least one international language,should be the standard communication tool orall multinational companies
Inviewoftheirsignicantimpact,nancialcompanies should considerably improve theirreporting on all transparency-related issues andshould, in particular, extend their anti-corruptionprogrammes to cover agents and intermediariesacting on their behal and prohibit acilitationpayments.
TO GOVERNMENTS AND REGULATORYBODIES:
NationalgovernmentsandtheEuropeanUnion
should require companies under their jurisdictionto disclose all subsidiaries, aliates, joint-venturesand other related entities
NationalgovernmentsandtheEuropeanUnion
should require companies under their jurisdictionto report on a country-by-country basis.
TO THE INVESTOR COMMUNITY:
Institutionalandprivateinvestorsshoulddemand
reporting on anti-corruption programmes,organisational transparency and country-by-country reporting and actor this inormation intotheir investment decisions
Riskratingagenciesaswellascorporate
responsibility indices should include companycommitments to transparency measures as anintegral part o their evaluation process
Accountingstandardsrelatingtonancial
accounting as well as to corporate socialresponsibility reporting should include corruption-
relevant disclosures.
TO CIVIL SOCIETY ORGANISATIONS:
Civilsocietyorganisationsshouldgetinvolvedin
the monitoring o multinational businesses locatedor operating in their countries to promote greatertransparency
Civilsocietyorganisationsshouldfocusadvocacy
eorts on multinational businesses located oroperating in their countries to improve the depthand scope o their commitments to transparency,
and in particular, to improve their level o anti-corruption reporting.
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3. PROJECT RATIONALE
AND METHODOLOGYTransparency in Corporate Reporting: Assessing the Worlds Largest Companiesbuilds on Transparency Internationals existing work in combating corruption in theprivate sector. Although transparency does not necessarily equal good perormance,Transparency International believes that reporting demonstrates a companyscommitment to countering corruption and makes companies more easily accountableor shortcomings4 (see Box 2).
This study assesses the transparency o corporate reporting by the 105 largestpublicly listed multinationals, chosen according to their market value, based on data
collected or made available between June and 15 October 2011. We are awarethat relevant inormation may have been published by companies ater 15 October2011; however it is not taken into account in this report.* As the study is designed ormultinational companies only, companies that do not operate in multiple jurisdictionswere eliminated rom the sample.5
Transparency is measured on corporate reporting o three dimensions:
1. anti-corruption programmes
2. organisational structure
3. country-by-country reporting o revenues, transers and value sharing.
These dimensions are all undamental to transparency. Reporting on anti-corruption
programmes is a basic preventative measure and enables companies to showtheir stakeholders that they are committed to countering corruption. Transparentorganisational structures are necessary to ensure that contracts and nancial fowsare easily traceable. Country-by-country disclosure allows local citizens and civilsociety organisations to monitor companies business relations, transers and valuesharing practices, as well as the money transers to governments in the orm otaxation and licensing.
The principal outcomes o this report are:
Theproductionofanoverallindexthatrankscompaniesfromthebesttothe
worst perormers across all three dimensions
Theproductionofthreeseparatecompanyrankings,oneforeachdimension.
* Transparency International encourages companies to engage with us directly and inorm us orelevant changes to their public disclosure since October 2011 or prompted by this report.
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DATA COLLECTION AND ANALYSIS
The data were collected exclusively rom inormation or documents publicly availableon each listed companys global website, including relevant links embedded in them,
and collection was guided by a questionnaire structured along the three dimensionso transparency o corporate reporting:6
Reporting on anti-corruption programmes: the 13 questions in this sectionwere based on the Transparency International UN Global Compact ReportingGuidance on the 10th Principle against Corruption.7 The guidance was derivedrom the Business Principles or Countering Bribery developed by TransparencyInternational.8
Organisational transparency: the eight questions in this section ocused ondisclosure o companies related entities, including subsidiaries, associates, joint-ventures and other holdings.
Country-by-country reporting: or each country in which a company operates, a
set o ve questions relating to country-level nancial data was posed.
In conducting the research, Transparency International did not investigate the veracityor completeness o the published inormation and did not make any judgment aboutthe integrity o the inormation or practices disclosed. Preliminary data underwenta reliability check. The methodology, data and scores were shared with each o thecompanies, and they had the opportunity to review and comment on them. O the105 companies, 15 commented on the methodology and 52 took up the opportunityto review their data. Input rom the companies was validated, and corrections weremade as necessary and appropriate.9
SCORING SYSTEM
Each question was scored on a scale o 01, with 1 being the best score. For somequestions, a hal point was awarded.10 Points achieved or each question (13 in anti-corruption programmes, 8 in organisational transparency and 5 in country-by-countryreporting) were totalled per dimension. As the maximum numerical score is dierentor each o the three dimensions, results are expressed in this report as a percentage.
For example, under the dimension reporting on anti-corruption programmes, thereare 13 questions. The maximum score per question is 1, so the maximum numericalscore is 13. A perect numerical score o 13 is expressed in this report as 100 percent. A result o 50 per cent means that the company received only 6.5 points.
The overall index is derived rom taking a simple average o the results achieved oreach dimension, rescaled rom 010, where 0 is the worst and 10 the best score.
A note o caution regarding interpretation o the results: this report is based on datarelating to 105 companies. As such, conclusions relate to these 105 companies only.With the exception o the nancial sector, the sample sizes are too small to supportbroad conclusions.
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BOX 1: BEST PRACTICE
THE DIMENSIONS OF TRANSPARENCY COVERED BY THE STUDY: Public reporting on anti-corruption programmes
based on the Transparency International UN Global Compact ReportingGuidance on the 10th Principle against Corruption
Disclosure of organisational transparency in corporate holdingsincluding subsidiaries, aliates, joint-ventures and other holdings
Country-by-country reportingon basic nancial data and community contributions
Statoil, Rio Tinto and BHP Billiton achieved the top three positions in the index.These were also the only companies that scored in the top 10 in each o thethree dimensions o transparency.
STATOIL (NORWAY, OIL & GAS):
100percentinreportingonanti-corruptionprogrammes
Disclosesallrequiredinformationonorganisationaltransparencyexceptor its countries o operations
Disclosesinformationonrevenues,taxesandcommunitycontributionson a country-by-country basis or all countries in which it operates.
RIO TINTO (AUSTRALIA/UK, BASIC MATERIALS):
Reportsonallrequiredelementsofanti-corruptionprogrammesexceptor regular monitoring o such programmes
Disclosesallrequiredinformationonorganisationaltransparency
Disclosesinformationontaxesonacountry-by-countrybasisforall
countries in which it operates.
BHP BILLITON (AUSTRALIA/UK, BASIC MATERIALS):
Reportsonallrequiredelementsofanti-corruptionprogrammesexceptor political contributions
Disclosesallrequiredinformationonorganisationaltransparencyexceptor countries o operations
Disclosesinformationontaxesonacountry-by-countrybasisforalmostall countries in which it operates.
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10 Transparency International
4. REPORTING ON
ANTI-CORRUPTIONPROGRAMMES
istockphoto.com/Chalabala
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11Transparency in Corporate Reporting: Assessing the Worlds Largest Companies
68%AVERAGE
HIGHEST PERFORMING:
BASF, BG GROUP, STATOIL
0%WORST PERFORMING:BANK OF CHINA, BANK OFCOMMUNICATIONS, GAZPROM
100%
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4. REPORTING ON ANTI-
CORRUPTION PROGRAMMESAnti-corruption programmes constitute a companys rst line o deence againstcorruption in its many orms. Full and transparent disclosure o such programmesunderscores a commitment to countering corruption and enhances ethical conductamong management, employees, partners, agents and other relevant partiesthroughout the value chain.
In 2009, the Transparency International UN Global Compact Reporting Guidance onthe 10th Principle against Corruption11 was issued. This practical tool, derived romthe Business Principles for Countering Bribery12, sets out clear recommendations
or companies on the elements o their anti-corruption programmes that should bepublicly disclosed.
Companies and their employees already know the value o anti-corruptionprogrammes: a study by PricewaterhouseCoopers ound that having an anti-corruption programme in place and publicising it was seen as valuable or veryvaluable to a companys brand by 86 per cent o companies surveyed. 13
BOX 2: IS REPORTING ON ANTI-CORRUPTION PROGRAMMESMEANINGFUL?
Some argue that the level o reporting a company makes is a supercialindicator, that reporting and compliance or good behaviour are not thesame thing.
While recognising that reporting and compliance are not the same, there arestrong arguments supporting the role o good reporting:
Thelegalandreputationalriskstowhichacompanyexposesitselfby
making alse public statements act as a deterrent
Publiccommitmentsmakeacompanyaccountabletoallitsstakeholders
and to the general public
Publiccommitmentsfacilitatemonitoringbystakeholdersandthe
general public Goodpublicreportingsupportsandpromotesgoodbehaviour
Thepublicationofanti-corruptionpoliciesbymultinationalcompanieshas
a positive impact on employees worldwide because it conrms the parentcompanys committment and support or ethical behaviour.
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COMPANY RESULTSCompanies had an average o 68 per cent in their reporting on anti-corruption
programmes. This indicates a positive trend since Transparency Internationals 2009report on corporate reporting practices.
Three companies, all based in Europe, achieved maximum possible scores: BASF,BG Group and Statoil. Hal o the companies achieved 77 per cent or higher and14 companies got more than 90 per cent. The bottom o the ranking is occupied bytwo Chinese banks and one Russian state-controlled oil and gas company: Bank oChina, Bank o Communications and Gazprom.
The question that received the maximum possible score asked i a company publiclycommits to complying with all relevant laws, including anti-corruption laws. Othe 105 companies, 97 publish such a commitment (including all US companies).The most troublesome question was on acilitation payments (see Diagram 3).14Some companies report having updated their policies on acilitation payments byintroducing a ull prohibition during or ater completion o the research, while othershave revealed that relevant updates will be adopted and published soon. Overall,however, results on the prohibition o acilitation payments were disappointing.
100%
96%
92%
88%
85%
81%
77%
73%
69%
65%
62%54%
50%
46%
38%
31%
BASF, BG Group, Statoil
AstraZeneca, Westpac
BHP Billiton, BP, ENI, HSBC, Novartis, Petrobras, P&G, Rio Tinto, Total
Abbott, Allianz, ANZ, ExxonMobil, Intel, Oracle, Siemens, UPS
3M, Amgen, ArcelorMittal, ENEL, GDF Suez, GlaxoSK, Occidental Petrol, PMI, Shell, UTC, Vodaone
Bayer, BAT, Citigroup, FT, GE, Home Depot, J&J, JPMorgan, LOral, Merck, RBC
Bradesco, Coca-Cola, E.ON, HP, IBM, McDonalds, Pzer, Roche, Sano-Aventis, Wal-Mart
AT&T, Conoco, DT, Nestl, PepsiCo, Visa
Barclays, Chevron, Cisco, Microsot, Saudi Basic, Schlumberger, Telenica, Tesco, Unilever, Walt Disney
SAP, Verizon
Anheuser, Apple, B America, BNP, Qualcomm, TD Bank
Credit Suisse, Google, Vale
Goldman, Teva
Santander, MUFJ, ONGC, Samsung, Toyota
Berkshire, Commonwealth B, Lloyds, PetroChina
AmricaMvil, EDF Group
Nippon, Amazon
Canon, Reliancelnd
CNOOC, ICBC
CCB, Honda
B China, B Communications, Gazprom
27%
23%
8%
0%
15%
Diagram 2Reporting on Anti-Corruption Programmes
Where 100% means ull transparencyon anti-corruption programmes
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Diagram 3Reporting on Anti-Corruption Programmes:
Analysis by QuestionNumber o companies scoring1, 0.5, or 0 respectively, out o 105analysed companies
0.5 POINT1 POINT 0 POINTS
# OF COMPANIES RECEIVING
897
10
4361 1
94
16485
356
20382
46
5055
562326
8221 2
2480 1
26475
1986
1
20184
QUESTION
Compliance with laws committment
Code applies to all employees
Condential reporting channel
Leadership support
Prohibition o retaliation or reporting
Gits, hospitality, travel
Training programme in place
Zero-tolerance statement
Code applies to suppliers
Regular programme monitoring
Code applies to agents
Disclosure o political contributions
Prohibition o acilitation payments
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INDUSTRY HIGHLIGHTSFinancial companies constitute the biggest industry group in the sample (24
companies) and they received the lowest average result o 56 per cent. Withinthis group, results range across the entire spectrum (0 to 96 per cent). As a groupthe nancial companies underperormed on every question in this section, mostsignicantly with respect to reporting the prohibition o acilitation payments (only twobanks posted a positive score in this area).
Oil and gas and basic materials include the ull range o scores. This group includedthe three best perormers (BASF, BG Group and Statoil) and the worst perormer(Gazprom scoring 0).15
The average perormance o the 11 healthcare companies was good; only Israeli Tevareceived a score below the sample average. Still, weak perormance on disclosure opolitical contributions in the healthcare industry should be noted.
Among the 11 technology companies, the average perormance was 69 per cent.Qualcomm is the only company in this group that has a publicly available policyprohibiting acilitation payments. The only internet company in the group, UScompany Google, posted a perormance o 54 per cent.
Among telecommunication and uti lities companies evaluated, the most strikingeature is that French companies occupy both the rst and the last positions. WhileGDF Suez achieved 85 per cent, its industry and country peer EDF Group received31 per cent.
82% 7 companies
11 companies
11 companies
4 companies
8 companies
17 companies
17 companies
24 companies
6 companies
81%
75%
69%
69%
68%
67%
63%
56%
Basic materials
Healthcare
Industrials
Technology
Utilities
Oil & Gas
Consumer goods & services
Telecommunication
Financials*
Diagram 4Reporting on Anti-CorruptionProgrammes: Average CompanyPerormance by Industry
Where 100% means ull transparency onanti-corruption programmes.
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5. ORGANISATIONAL
TRANSPARENCY
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72%AVERAGE
100%HIGHEST PERFORMING:45 OUT OF 105 COMPANIES
25%WORST PERFORMING:ANHEUSER-BUSCH INBEV
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5. ORGANISATIONAL
TRANSPARENCYOrganisational transparency is particularly important in the case o multinationalcompanies that operate through a network o interconnected subsidiaries, aliates,joint-ventures and other holdings that may be incorporated in diverse jurisdictions,including secrecy jurisdictions. Critical issues such as inter-company nancial fowscan only be ollowed i corporate networks are disclosed.
To determine the dimension o the report ocusing on organisational transparency,the amount o inormation companies disclose on their related holdings is assessed.16Questions cover the names, percentage holdings and country o operations or both
ully consolidated and non-ully consolidated company holdings.
17
Local stakeholders need to know which companies are operating in their territories,bidding or government licences or contracts, or have applied or or obtainedavourable tax treatment. They need to know to which international corporatenetworks these companies belong and how they are related to other companiesoperating in the same countries. Disclosure o corporate holdings shines a lighton corporate practice when it comes to such issues as intra-company payments,government payments and transparency in general. The need or transparencyis especially acute in the developing world, where both public and private sectoropenness may not refect highest standards and/or enable citizen oversight.
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BOX 3: COUNTRIES OF INCORPORATION V COUNTRIES OFOPERATIONS
Country of incorporation reers to the jurisdiction in which the companyis created. It denes rules o corporate governance, applicable regulatoryand tax regimes. Country of operations reers to where a companyactually engages in business (holds assets, enters into contracts,maintains premises, generates revenues, employs people, impacts on theenvironment).
Sometimesthecountryofincorporationandoperationsarethesame,
sometimes they are dierent. The ollowing table provides some examples(rom the companies assessed) o when the two are dierent:
Transparency International recommends ull disclosure o both the countryo incorporation and o operations. Such inormation is critical to multiplestakeholders (investors and citizens) in both countries in order to determine thetrue nature and extent o a companys activity.
COMPANY HOLDING COUNTRY OFINCORPORATION
MAIN COUNTRYOF OPERATIONS
1 A Bahamas Algeria
B British Virgin Islands Azerbaijan
C British Virgin Islands Russia
D Cayman Islands Azerbaijan
E Cayman Islands Azerbaijan
2 A Cayman Islands Bolivia
B Cayman Islands Egypt
C Cayman Islands India
3 A Cayman Islands New York, USA
B Cayman Islands London
C British Virgin Islands Bangkok
D Turks & Caicos Islands Florida, USA
E British Virgin Islands New York, USA
4 A Bermuda Indonesia
B Bermuda Indonesia
C Singapore Australia
D Isle o Man Indonesia
5 A Jersey Middle East
B Bermuda Hong Kong
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COMPANY RESULTSThe average result in organisational transparency was 72 per cent and 45 out o the
105 companies achieved maximum possible scores. While this may appear to be agood result, it must be seen in the context o this study, the requirements o whichare relatively easy to achieve, needing only the disclosure o material entities (to theexclusion o non-material entities - see Box 4).
Diagram 5Organisational Transparency
Where 100% means ull organisationaltransparency
COMPANIES%
100%
83%
67%
58%
50%
33%
25%
Allianz, Amrica Mvil, ANZ, ArcelorMittal, BASF, Bayer, BG Group, BHP Billiton, BNP, BP, BAT, CNOOC, Credit Suisse, DT, E.ON, EDF Group, ENEL, ExxonMobil,
FT, GDF Suez, GE, GlaxoSK, Home Depot, HSBC, ICBC, Lloyds, LOral, Nestl, Novartis, ONGC, Reliance Ind, Rio Tinto, Roche, Santander, Shell, Sanof-Aventis,
SAP, Siemens, Statoil, Telenica, Tesco, TD Bank, Unilever, Vodaone, Wal-Mart
Chevron, Coca-Cola, ENI, Gazprom, PetroChina, Samsung, Vale, Westpac
Amgen, AT&T, Bradesco, Canon, HP, Merck, Occidental Petrol, Qualcomm, UTC
Total
3M, Abbott, Amazon, AstraZeneca, B Communications, Barclays, CCB,
Commonwealth B, Goldman, Honda, IBM, Intel, J&J, MUFJ, Nippon, Petrobras,
RBC, Saudi Basic, Schlumberger, Teva
Apple, B America, B China, Berkshire, Cisco,
Citigroup, Conoco, Google, JPMorgan, McDonalds,
Microsot, Oracle, PepsiCo, Pfzer, PMI, P&G, Toyota,
UPS, Verizon, Visa, Walt Disney
Anheuser
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BOX 4: MATERIALITY
Inorganisationaltransparency,companieswereevaluatedontheirdisclosure omaterialentities.
Materialityis dened by applicable accounting standards, regulations andstock exchange rules. For example, in the US, materiality is dened by theSEC as ollows:
1. the investment exceeds 10 per cent o the companys consolidatedassets
2. the share in the subsidiarys assets exceeds 10 per cent o its ownconsolidated assets
3. the share in the subsidiarys income beore tax exceeds 10 per cent o its
own consolidated income.
Thelistofmaterialholdings can be surprisingly short because theapplication o the materiality rules to each individual holding can result in theexclusion o many o them. Thus, a company that operates through ully-owned subsidiaries in 40 countries could end up listing only a handul osubsidiaries because no single subsidiary ismaterialon its own. The moreholdings a company has, the less likely any one o them will bematerial.
Theholdingsmostlikelytobenon-materialandthereforeomittedarethose
rom developing countries and secrecy jurisdictions, but these are exactlythe holdings that companies should disclose because they are the ones orwhich inormation is otherwise unavailable.
Becausematerialitycan prove to be a signicant limiting actor, TransparencyInternational strongly encourages multinational companies to publicly discloseexhaustive lists o their holdings, regardless o theirmateriality. Such lists shouldbe readily accessible on the company website.
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INDUSTRY HIGHLIGHTSAll our utility companies received maximum possible scores. Technology companies,
at the other end o the spectrum, disclosed the least inormation on their corporatestructures.
The largest industry group, the nancial sector, received an average o 67 per cent,below the sample average. Although eight nancial companies received maximumpossible scores, no US nancial services rm was among them.
Among consumer goods and services, seven companies posted maximum possiblescores, ve o them European and two rom the US: the average result was 65 percent.
Oil and gas and basic materials generally perormed well in this dimension. Amongthe 24 companies representing these two groups there were 13 maximum possibleresults and only one company achieved less than 50 per cent. The Chinese
companies rom this industry scored well on their disclosure o subsidiaries.
The technology industry received the worst average result o 53 per cent. Only thetwo non-US based companies, SAP and Samsung, perormed highly.
Healthcare companies had an average o 70 per cent, close to the average or thewhole sample. Pzer posted the weakest result (33 per cent) and AstraZeneca wasthe only European company that did not receive a maximum possible result.
Both utilities and telecommunication perormed well. As with the other groups, thedierences in the telecoms industry were region-bound, with the US companiesperorming worse than the Europeans.
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Diagram 6Organisational Transparency:
Average Company
Perormance by IndustryWhere 100% means ull organisationaltransparency
100% 4 companies
7 companies
8 companies
11 companies
17 companies
6 companies
24 companies
11 companies
17 companies
90%
82%
81%
70%
69%
67%
65%
53%
Utilities
Basic materials
Oil & Gas
Telecommunication
Healthcare
Industrials
Financials
Consumer goods & services
Technology
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6. COUNTRY-
BY-COUNTRYREPORTING
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4%AVERAGE
50%HIGHEST PERFORMING:STATOIL
0%WORST PERFORMING:41 OUT OF 105 COMPANIES
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6. COUNTRY-BY-COUNTRY
REPORTINGThis section evaluates country-by-country disclosure o international operations bymultinational companies. An industry-neutral set o criteria was used to measure thedegree o transparency in nancial reporting o revenues, capital expenditure, incomebeore tax, income tax, and community contributions.
Citizens, including those in developing countries that oten host multinationals, musthave adequate inormation in order to assess the activities o companies operatingin their territory. These businesses generate revenues and prots locally and socontribute to the public budget through royalties, taxation and the like. Government
contracts may include, or example, tax incentives, which need to be transparentlyand airly negotiated and disclosed. In this way, local authorities can be heldaccountable to their citizens and to the international community. In the absence ocountry-by-country reporting, the local public is unaware o how much prot suchoperations generate and what, i any, special arrangements their governments mayhave entered into with multinational companies.
The importance o ull and transparent disclosure on a country-by-country basisis apparent throughout the developing world. For example, in resource-richMozambique, multinational companies that engage in large mining projects areexempt rom corporate tax, import and export duties, VAT and sometimes evenincome tax payments.18 The ailure o multinational companies to report ully onall their operations in Mozambique, one o the worlds poorest countries, makes itdicult, i not impossible, or the people o Mozambique to demand accountabilityrom the multinationals and their government or such practices.
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COMPANY RESULTSMultinational companies operate globally and they typically report to the tax
authorities in each country where their subsidiaries are incorporated or doingbusiness. This means that multinational companies possess nancial inormationinternally on a country-by-country basis, but they rarely present it in this orm tothe public.
The graphical presentation (Diagram 7) o company ranking or country-by-countryreporting is dramatic. First, the high concentration o companies at the very bottomo the scale indicates a very weak perormance. Second, the scale tops out at 50per cent, which means that the best scoring company received only a hal o themaximum possible score. Third, there is just one company on the very top (Statoil),10 companies in the mid-range, 53 companies in the range rom 0.1 per cent to 10per cent and 41 companies scoring zero.19
The average result in this category was only about our per cent. This very weak resultmay be attributed to any one or all o several actors. First, reporting on a country-by-country basis has not yet been the subject o regulatory attention. This shouldimprove as relevant legislation that requires extractive companies to report paymentsto governments comes into eect (in the United States the Dodd-Frank Act andsimilar legislation pending in the EU). Second, companies tend to aggregate theiraccounts only by region or reporting purposes, even though country-level data isavailable to them. While regional presentation may be easier, valuable detail is lostin the aggregation.
Statoil is by ar the best perormer in this category. This European, but non-EU company, discloses a set o nancial data, including details o payments togovernments, in all its countries o operations. This type o disclosure has been madeon a yearly basis or several years. Transparency International strongly encouragesother multinational companies to signicantly increase their perormance.
There are only our companies in the sample that disclose at least one type onancial data across all (or almost all) countries o operations: BHP Billiton, Rio Tinto,Statoil and Tesco.
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Diagram 7Country-by-Country Reporting
Where 100% means a company is ully
transparent in all its countries o operation
COMPANIES%
50%
26%
24%
21%
18%
17%
16%
15%
14%
9%
8%
6%
5%
4%
3%
2%
1%
0%
Statoil
Tesco
Rio Tinto, BHP Billiton
ArcelorMittal
Reliance Ind
Santander, FT
ONGC
Telenica
Wal-Mart
SAP
Allianz, HSBC, TD Bank, Vodaone
Amazon, BP, DT, Occidental Petrol
Commonwealth B, Vale
Chevron, ExxonMobil, Nestl, Qualcomm, Toyota
AstraZeneca, Conoco
Abbott, BAT, Bayer, BG Group, EDF Group, E.ON, GlaxoSK, Intel, Novartis, Oracle, Shell, Total, Westpac
ANZ Bank, Barclays, Cisco, CNOOC, ENEL, ENI, GDF Suez, ICBC, MUFJ, RBC, Roche, Samsung, Schlumberger, Siemens,
3M, Amrica Mvil, Amgen, Anheuser, Apple, AT&T, B America, B China, B Communications, Bradesco, BASF,
Berkshire, BNP, CCB, Canon, Citigroup, Coca-Cola, Credit Suisse, Gazprom, GE, Goldman, Google, HP, Home Depot,Honda, IBM, J&J, JPMorgan, Lloyds, LOral, McDonalds, Microsot, Merck, Nippon, PepsiCo, Petrobras, PetroChina,
Pfzer, PMI, P&G, Sanof-Aventis, Saudi Basic, Teva, Unilever, UPS, UTC, Verizon, Visa, Walt Disney
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BOX 5: EXAMPLES OF GOOD COUNTRY-BY-COUNTRYDISCLOSURE
Transparency International looked at ve areas o nancial reporting on acountry-by-country basis: revenues, capital expenditure, income beore tax,income tax, and community contributions.
Among the selected companies, only our disclosed some o the nancial datain all countries in which they operate: Statoil, Tesco, Rio Tinto, BHP Billiton.
STATOIL
Score:50percent
37countriesofoperation(includingNorway)
Thecompanydisclosesacomprehensivecountry-by-countrydatatableand
includes all countries in which it operates. It includes the ollowing nancialdata: revenues, taxes and community contributions.
TESCO
Score:26percent
14countriesofoperation(includingtheUK)
Thecompanydisclosesrevenuesonacountry-by-countrybasisforall
countries in which it operates (the revenue or India is not explicitly stated,but it can be easily calculated)
Someadditionaldatapointsoncapitalexpenditureandcommunity
contributions are published.
RIO TINTO
Score:24percent
28countriesofoperation(includingtheUKandAustralia)
Thecompanydisclosestheamountoftaxespaidonacountry-by-country
basis or all countries in which the company operates
Someadditionaldata(revenuesforsixcountries)arealsopublished.
BHP BILLITON
Score:24percent
15countriesofoperation(includingtheUKandAustralia)
Thecompanydisclosestaxesonacountry-by-countrybasisforallits
countries o operations except or Mozambique.
Someadditionaldatapointsoncapitalexpenditureandrevenuesarealso
disclosed.
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The remaining companies only disclose limited data on a limited number o selected countries.Most requently, they reveal their country-by-country data on sales and income taxes and partialdata on community/charitable contributions. Least requent is disclosure on capital expenditure.
Three companies: ONGC, Reliance Industries and SAP disclose certain nancial data ona subsidiary basis, which is a step towards corporate transparency, but dierent and lessinormative than country-by-country disclosure. For these companies, partial scores wereawarded or this commitment to greater transparency, but Transparency International encouragesthem to take urther steps and add country-by-country disclosure to their reporting. For morediscussion o this issue, see Box 6.
BOX 6: SUBSIDIARY-BY-SUBSIDIARY VS. COUNTRY-BY-COUNTRY REPORTING
Some companies in our sample report partial nancial data on a
subsidiary-by-subsidiary basis. They are:
ONGC(India)
RelianceIndustries(India)
SAP(Germany)
Such reporting is a positive step towards greater transparency because:
Itconstitutesagoodbasistoevaluatesubsidiaryperformanceandrelated taxation
Itallowsformoretransparencyininter-companyowswithinmultinational
corporations.
However, country-by-country reporting is preferable because:
Largersubsidiariesmayhavecross-borderoperations.Inthiscase,country-
level disclosure is lost by reporting only on a subsidiary level.
Smallersubsidiariesmaybeomittedasnon-material,buttheremaybe
severalsuchnon-materialsubsidiariesinagivencountry,makingthe
companys presence in that country quite relevant overall.
Why do we advocate for country-by-country reporting?
Itexposesthelinkbetweentheparentcompanyandthelocaljurisdictionin which it operates, making companies accountable in both places
Itprovidesabasisonwhichtoevaluateallofthecompanysactivitiesin
a particular country: its sales, costs, prots, royalties, taxes Itshedslightonanyspecialarrangementsbetweengovernmentsand
companies, resulting in greater accountability
Itensuresdisclosureofallholdings,materialandnon-material.
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INDUSTRY HIGHLIGHTSThe best perorming sectors were basic materials and oil and gas achieving the
highest average scores. Companies rom these two industries took six o the top 10positions in the ranking.
Among the 24 nancial institutions evaluated, 13 companies disclose no data ontheir oreign operations, seven companies disclosed single data points and only ourcompanies disclosed considerable country-level data: Allianz, Banco Santander,HSBC and Toronto-Dominion Bank.
Among the 17 consumer goods and services companies, 10 companies disclosed norelevant data, two companies disclosed single data points and only ve companiesdisclosed considerable country-level data, among which Tesco made it to the secondposition in the ranking.
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Diagram 8Country Level Reporting Examples
Where 100% means a company ully reports on itsoperations in the specied country
KAZAKHSTAN
ENI
ONGC
Allianz
Arcelor
Chevron
SAP
30 other
companies
NIGERIA
Statoil
ONGC
Shell
Chevron
CNOOC
Total
BAT
GlaxoSK
SAP
24 other
companies
Gazprom
Statoil
BP
ONGC
Allianz
Arcelor
Conoco
ENEL
Nestl
BAT
SAP
60 other
companies
RUSSIA
DIFFERENT LEVELS OF DISCLOSURE ON OPERATIONS IN THE SAME COUNTRY
40%
40%
0%
0%
0%
20%
20%
20%
20%
20%
20%
20%
20%
20%
20%
20%
10%
30% 30%
30%
30%
50% 50%
50%
10%
10%
10%
10%
10%
Companies oten argue that country-by-country reporting can be hindered by locallegal, regulatory or even inormal requirements. This argument is most oten putorward in the context o developing countries.
Kazakhstan, Nigeria and Russia were examined to assess the validity o thisargument. It was ound that even in these challenging environments, somecompanies were able to disclose inormation, even i the majority did not.
In the diagram below the three countries are compared. Thirty-six companies romour sample operate in Kazakhstan, o which 30 disclose no data on their Kazakhoperations. Among the six companies that disclose some data on their operations inKazakhstan, results range rom 10 per cent to 40 per cent. Among the 33 companiesoperating in Nigeria, 24 report no data and the remaining nine achieve resultsbetween 10 per cent and 50 per cent. Among the 71 companies operating in Russia,only 11 produce any country-level reporting and they received results o between 10per cent and 50 per cent.
Such observations demonstrate that local conditions are not an excuse or poorcountry-by-country reporting. Companies that make the eort can disclose country-by-country inormation even in challenging environments.
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In contrast to the poor results in country-by-country reporting with respect to theirinternational activities, companies disclose considerable data on their domesticoperations. Two companies, Exxon Mobil and 3M achieved 100 per cent,which means that they disclose all recommended data or their US operations.
Disappointingly however, 12 companies, among them six Europeans, received a zeroscore or disclosure with respect to their domestic operations.
I companies can achieve good levels o disclosure with respect to their domesticactivities (note that Chinese companies perormed relatively well in reporting ondomestic operations), it should be possible or them to do the same or overseasoperations.
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7. FINANCIAL SECTOR:
SPECIAL SECTION
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4.2/10AVERAGE
HIGHEST PERFORMING:
HSBC HOLDINGS
1.1/10WORST PERFORMING:BANK OF CHINA
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7. FINANCIAL SECTOR:
SPECIAL SECTIONFinancial companies constitute the single largest industry sector in the sample.Among the 24 nancial institutions in the survey there are 19 banks, our diversiednancial service providers and one insurance company. They are incorporated in 11dierent countries: six in the US, our in China, three in Australia, three in the UK, twoin Canada and one in each o the ollowing countries: Brazil, France, Germany, Japan,Spain and Switzerland.
The recent global nancial crisis highlighted the need to broaden the discussionabout regulation and oversight o the nancial system. Transparency and related risk
assessments o nancial institutions have surged to the top o the agenda.In the overall index, nancial companies scored on average 4.2. One US and threeChinese companies are among the least transparent o those assessed.
HSBC Holdings
Allianz
ANZ Banking
Westpac Banking Group
Toronto-Dominion Bank
Banco Santander
BNP Paribas
Credit Suisse Group
Banco Bradesco
Lloyds Banking Group
Royal Bank o Canada
Barclays
Industrial and Commercial Bank o China (ICBC)
Citigroup
JPMorgan Chase
Visa
Goldman Sachs Group
Mitsubishi UFJ Financial
Bank o America
Commonwealth Bank
Berkshire Hathaway
China Construction Bank
Bank o Communications
Bank o China
6.7
6.6
6.3
6.0
5.7
5.4
5.4
5.1
4.8
4.6
4.4
4.0
3.9
3.8
3.8
3.5
3.3
3.2
3.2
3.1
2.4
1.9
1.7
1.1
ACP OT CBC
92% 100% 8.0%
88% 100% 8.5%
88% 100% 0.8%
96% 83% 1.7%
62% 100% 8.3%
46% 100% 17.3%
62% 100% 0.0%
54% 100% 0.0%
77% 67% 0.0%
38% 100% 0.0%
81% 50% 1.2%
69% 50% 0.8%
15% 100% 1.1%
81% 33% 0.0%
81% 33% 0.0%
73% 33% 0.0%
50% 50% 0.0%
46% 50% 1.3%
62% 33% 0.0%
38% 50% 5.5%
38% 33% 0.0%
8% 50% 0.0%
0% 50% 0.0%
0% 33% 0.0%
Diagram 9Index Results in theFinancial Sector
Scale 0-10 where 0 is the leasttransparent and 10 is the mosttransparent. This Index is basedon the unweighted average oresults in all three categories.
ACP = result or reporting onanti-corruption programmes
OT = result or organisationaltransparency
CBC = result or country-by-country reporting
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REPORTING ON ANTI-CORRUPTIONPROGRAMMESThe average result in reporting on anti-corruption programmes was 56 per cent,which is the lowest result among all industry groups. While this result refects the actthat our Chinese banks occupied the last our positions, it is worth mentioning thatthe remaining nancial companies were also below average. The best perormingnancial institution was Westpac Banking Group, which achieved a close to maximumpossible score, missing only hal a point in monitoring its anti-corruption programmes.
The large disparity in scores refects the act that such reporting is mostly voluntary.Financial companies, although highly regulated, are generally ree to choosethe level o public disclosure regarding their anti-corruption programmes. Somenancial institutions expressed concern regarding disclosure o their anti-corruptionprogrammes, indicating that they viewed these as part o their internal riskmanagement. As such, they argue, these programmes should be kept condential inorder to gain competitive advantage. However, results show that some banks scorewell in this dimension. It is thereore possible to separate disclosure o proprietary riskmodels rom best practice in anti-corruption reporting.
Diagram 10Reporting on
Anti-CorruptionProgrammes inthe FinancialSector
Where 100% means ulltransparency on anti-corruption programmes
ASIA
AUSTRALIA
BRAZIL
EUROPE
USA & CANADA
INCORPORATED IN:
Westpac Banking Group
HSBC Holdings
Allianz
ANZ Banking
Citigroup
JPMorgan Chase
Royal Bank o Canada
Banco Bradesco
Visa
Barclays
Bank o America
BNP Paribas
Toronto-Dominion Bank
Credit Suisse Group
Goldman Sachs Group
Banco Santander
Mitsubishi UFJ Financial
Berkshire Hathaway
Commonwealth Bank
Lloyds Banking Group
ICBC
China Construction Bank
Bank o China
Bank o Communications
96%
92%
88%
88%
81%
81%
81%
77%
73%
69%
62%
62%
62%
54%
50%
46%
46%
38%
38%
38%
15%
8%
0%
0%
FINANCIAL COMPANIES
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Based on the publicly available documents Transparency International evaluated,nancial institutions do not report having extended their anti-corruption policies tothe agents and intermediaries acting on their behal. They also do not report havingapplied such requirements to other third parties with whom they do business, such as
contractors and suppliers.
Facilitation payments are another issue that has rarely been addressed in publicinormation by companies in the nancial sector: only ve o the 24 companies reportthat they prohibit such payments. Full disclosure o policies on political contributionsand any actual political contributions made is another area that needs signicantimprovement.
ORGANISATIONAL TRANSPARENCYThe average result in this group was 67 per cent as compared to 72 per cent orthe sample population. Among the nancial companies scoring in the top 10 or
organisational transparency, there was not a single US nancial institution. Chinesebanks perormed much better in organisational transparency than they did inreporting on anti-corruption policies. O the seven European banks, six receivedmaximum possible scores in organisational transparency.
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Diagram 11Organisational Transparencyin the Financial Sector
Where 100% means ull organisationaltransparency
Allianz
ANZ Banking
Banco Santander
BNP Paribas
Credit Suisse Group
HSBC Holdings
ICBC
Lloyds Banking Group
Toronto-Dominion Bank
Westpac Banking Group
Banco Bradesco
Bank o Communications
Barclays
China Construction Bank
Commonwealth Bank
Goldman Sachs Group
Mitsubishi UFJ Financial
Royal Bank o Canada
Bank o America
Bank o China
Berkshire Hathaway
Citigroup
JPMorgan Chase
Visa
100%
50%
33%
33%
33%
50%
33%
33%
FINANCIAL COMPANIES
33%
50%
50%
50%
50%
50%
67%
83%
100%
100%
100%
100%
100%
100%
100%
100%
ASIA
AUSTRALIA
BRAZIL
EUROPE
USA & CANADA
INCORPORATED IN:
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COUNTRY-BY-COUNTRY REPORTINGThe average result or nancial companies on country-by-country reporting was a
very low 2.3 per cent. The best perormer, Banco Santander, received only 17.3 percent. While reporting even less inormation, Allianz, Toronto-Dominion Bank, HSBCand Commonwealth Bank perormed relatively well compared to their peers. Six othernancial companies disclosed almost no inormation on a country-by-country basis,and the remaining 13 disclosed nothing at all in this dimension.
Transparency International strongly advocates or greater transparency in the nancialsector. Multinational nancial businesses, those that are too big to ail, play a criticalrole in ensuring the soundness o and condence in the global economy. The resultso this research indicate that these players are not transparent in reporting on anti-corruption programmes, organisational transparency or country-by-country reportingand should be playing a greater part in combating corruption.
I and when nancial institutions ail to sel-regulate, governmental regulators need tostep in. And where voluntary or imposed regulation ails, investors and civil society
must raise their voices and demand greater transparency.
Banco Santander
Allianz
Toronto-Dominion Bank
HSBC Holdings
Commonwealth Bank
Westpac Banking Group
Mitsubishi UFJ Financial
Royal Bank o Canada
ICBC
ANZ Banking
Barclays
Banco Bradesco
Bank o America
Bank o China
Bank o Communications
Berkshire Hathaway
BNP Paribas
China Construction Bank
Citigroup
Credit Suisse Group
Goldman Sachs Group
JPMorgan Chase
Lloyds Banking Group
Visa
17.3%
54%
0%
0%
0%
0%
0%
0%0%
FINANCIAL COMPANIES
0%
0%
0%
0%
0%
0%
0.8%
0.8%
8.5%
8.3%
8.0%
5.5%
1.7%
1.3%
1.2%
1.1%
Diagram 12Country-by-CountryReporting by FinancialSector Companies
Where 100% means a company isully transparent in all its countrieso operation
ASIA
AUSTRALIA
BRAZIL
EUROPE
USA & CANADA
INCORPORATED IN:
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8. POLICY
RECOMMENDATIONSOn the basis o the analysis, Transparency International has ormulated the ollowingpolicy recommendations.
TO MULTINATIONAL COMPANIES:
Anti-corruption programmes should be publicly available.
Public reporting on anti-corruption commitments increases credibility andaccountability: it sends a strong and clear message to stakeholders, gives support
to employees, and enhances anti-corruption eorts.Good results in this dimension o the study indicate that many companies havealready adopted relevant reporting standards. Nevertheless, even among the biggestpublicly listed multinationals, there are a number who may claim to have appropriateinternal policies, but do not report on them.
Companies should publish exhaustive lists of their subsidiaries, afliates,
joint-ventures and other related entities.
Currently, many companies publish lists o their material subsidiaries; somecompanies also list their material aliates and joint-ventures, but only a smallnumber o multinational companies publish inormation on all o their related entities.The materiality criteria can result in the exclusion o many holdings that are relevant
or understanding and evaluating a companys tax structure and anti-corruptioncompliance. For example, a subsidiary operating in a developing country in whichtax collection is a major problem oten does not meet the materiality criteria o abig multinational company, although the scale o its operations is signicant to thelocal population.
Such lists o all holdings do not have to be included in annual reports, but they shouldbe easily accessible rom corporate websites in one orm or another. Ideally, theyshould include inormation on each company name, the percentage owned by thegroup, the place o incorporation and some basic inormation on company operations(i.e., where it is and what kind o business it conducts).
Companies should publish individual nancial accounts for each country
of operations.
While publishing individual nancial accounts or each country represents arelatively small incremental eort or multinational companies, as the inormationis already available to them internally, it will have a big impact on the countries inwhich they operate. Currently, very ew companies publish their data on a country-by-country basis and even the companies that do usually limit their disclosure to asmall set o data.
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While most companies declare their commitment to supporting local communities,they signicantly hamper the monitoring o this commitment by ailing to publishadequate detailed nancial inormation on their local operations. Transparencyo country-level activity and disclosure o prot, transers, taxes and government
contracts are necessary preconditions to eective monitoring o a companys impacton local economic development.
A transparent and informative corporate website, available in at least one
international language, should be the standard communication tool for all
multinational companies.
Most multinational companies have already accepted publicly available websitesas a basic means o corporate communication. But, some still reserve a greatdeal o corporate inormation or their registered investors, employees or selectedstakeholders. Transparency International strongly encourages all companies topopulate their websites with the greatest possible number o nancial and non-nancial reports and corporate documents available to the general public. This would
oer numerous benets: a well-ounded reputation o openness and transparencyattracts more ethical employees and investors, and enhanced reporting enables civilsociety to play its oversight role.
In view of their signicant impact, nancial companies should considerably
improve their reporting on all transparency-related issues and should, in
particular, extend their anti-corruption programmes to cover agents and
intermediaries acting on their behalf and prohibit facilitation payments.
Transparency International advocates that multinational nancial companies improvetheir reporting on anti-corruption programmes, organisational transparency and theircountry-by-country operations. This sector plays a critical role in the global economyand its transparency is central to countering global corruption and illicit money fows.
O particular concern, given the common use o agents and intermediaries bynancial institutions, is the act that public reports on their programmes do not coversuch agents and intermediaries acting on their behal. Likewise, lowlevels o reportingwould indicate that the nancial sector is prone to acilitation payment risk. The actthat such payments are not explicitly prohibited in public inormation is thereore ogreat concern.
TO GOVERNMENTS AND REGULATORY BODIES:
National governments and the European Union should require companies
under their jurisdiction to disclose all subsidiaries, afliates, joint-ventures
and other related entities.
Currently, laws and regulations generally limit disclosure o holdings to materialinvestments. This standard oten results in limited disclosure and can even resultin the omission o most group holdings. An exhaustive list o related entities oreach multinational company should be publicly available, i not in an annual report,then as a separate document accessible rom the corporate website. Such listsshould include each entitys name, the groups interest in them, and countries oincorporation and operation. This inormation is a necessary precondition to enablethe monitoring o nancial fows into and rom countries.
Transparency International encourages national and European Union regulators toimpose higher standards o transparency and require the publication o detailedinormation on the organisational structures o multinational companies, regardlesso industry.
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National governments and the European Union should require companies
under their jurisdiction to report on a country-by-country basis.
The adoption o the Dodd-Frank legislation in the United States in 2011 was a
positive and signicant step towards ensuring more country-by-country transparencyin international business by requiring extractive companies registered on a US stockexchange to report their governmental payments on a country-by-country basis. EUlegislators are currently considering new transparency rules or the oil, gas, miningand logging industries.
Transparency International recommends that all national governments and EUregulators ollow the lead and adopt legislation that promotes the highest possiblestandards. Indeed, they should go beyond existing legislation and requireallmultinational companies, regardless o industry, to publicly disclose their nancialaccounts on a country-by-country basis. Such transparency would greatly enhancemonitoring o money fows, government contracts, and tax and royalty payments.
TO INVESTORS:
Institutional and private investors should demand reporting on anti-
corruption programmes, organisational transparency and country-by-
country reporting and factor this information into their investment decisions.
Investors should demand that companies provide them with the inormation theyneed to make investment decisions that are consistent with their ethical standardsand strategies. It is in the interest o investors to evaluate all o their investmentrisks. Transparent organisational structures, where each subsidiary, aliate or joint-venture is identied, accompanied by country-by-country reporting, are necessaryto understand the company and identiy signicant risks economic, political andreputational. Lack o transparency on this ront is a serious risk actor, which in itsel
should be careully considered by investors.
Risk rating agencies as well as corporate responsibility indices should
include transparency measures as an integral part of their evaluation
process.
Transparency International encourages risk rating agencies, risk and corporateresponsibility analysts and all institutions that publish indices o corporateresponsibility to include transparency and anti-corruption compliance in theirevaluation models.
Anti-corruption programmes and transparency-enhancing measures lower the riskand incidence o corruption. Thereore, ratings that ail to account or good standardsin reporting on anti-corruption programmes, transparency in organisational structures
and country-by-country operations are at best incomplete and at worst unreliable.
Accounting standards relating to nancial accounting as well as to
corporate social responsibility reporting should include corruption-relevant
disclosures.
International accounting standards requiring organisational transparency andcountry-by-country disclosure should be established. Such standards wouldbenet companies, investors, civil society and governments. They would introducetransparency to companies international operations and thereby expose the manyrelated risks. The new standards would provide much needed inormation to civilsociety and governments, enabling them to ollow nancial in- and outfows to androm their countries, allowing or better detection o budgetary problems and illicit
money fows. Another benet o this change would be to level the playing eld byeliminating any competitive advantage derived rom country-level secrecy.
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TO CIVIL SOCIETY ORGANISATIONS:
Civil society organisations should get involved in the monitoring of
multinational businesses located or operating in their countries to promote
greater transparency.
Transparency International strongly encourages civil society organisations in allcountries to monitor transparency in multinational business. The majority o thebiggest multinational companies are incorporated in developed countries,2 and shouldbe bound to ollow their home country laws and regulations wherever they operate.Civil society should encourage multinationals to apply the ethical standards expectedin their home societies to a global context (i.e., we expect companies not to engagein the employment o children or to bribe oreign ocials even where such practicesmay regrettably be legal), and to report on practices both in their home jurisdiction,as well as others, with equal detail and attention to the three dimensions identied inthis report: anti-corruption programmes, organisational transparency and country-by-country reporting.
Civil society organisations should focus advocacy efforts on multinational
businesses located or operating in their countries to improve the depth and
scope of their commitments to transparency, and in particular, to improve
their level of anti-corruption reporting.
Transparency International encourages civil society organisations to ocus advocacyeorts on achieving greater transparency in multinational business. Such advocacyshould target governments, regulators and companies in both developed anddeveloping countries with the objective o countering corruption and illicit moneyfows. Such advocacy should address all three dimensions o corporate transparency:reporting on anti-corruption programmes, organisational transparency and country-by-country reporting.
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ANNEXES
ANNEX 1: METHODOLOGYThis report is designed and carried out to encourage and increase the level otransparency in international business. It analyses reporting practices o the 105largest publicly listed, multinational companies rom diverse industries and countries.21
The methodology is based on two previous Transparency International projects:Transparency in Reporting on Anti-Corruption and Promoting Revenue Transparency.It is complemented by consultations with evaluated companies,22 civil society andTransparency Internationals network o chapters.
The table below compares the various corporate reporting studies undertaken by
Transparency International.
EVALUATED AREAS
TRANSPARENCY
IN CORPORATE
REPORTING (2012)
TRANSPARENCY IN
REPORTING ON ANTI-
CORRUPTION (2009)
PROMOTING
REVENUE
TRANSPARENCY
(2011)
PROMOTING
REVENUE
TRANSPARENCY
(2008)
Reporting on
anti-corruption
programmes
3 3 3 323
Organisational
transparency3 3
Country-by-country
reporting3 3
INDUSTRIES Various Various Oil and gas Oil and gas
NUMBER OF
COMPANIES105 500 44 42
COMPANY TYPE Listed Listed Listed and non-listed Listed and non-listed
Any comparison between the results o this report with Transparency Internationalsearlier (2009) report must be limited to the analysis o reporting on anti-corruption
programmes and to 97 out o 105 selected companies that the two reports had incommon.
Table 1Comparison o Transparency InternationalStudies on Transparency in Corporate Reporting
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BOX 7: ANTI-CORRUPTION REPORTING TRENDS
Theresearchrelatingtoreportingonanti-corruptionprogrammesissimilarin both the 2012 and 2009 reports. Ninety-seven companies analysed inthe earlier report were also the subject o this report, which surveyed 105companies. It is thereore possible to identiy trends and progress in thisdimension with respect to those 97 companies.
Theaverageresultforreportingonanti-corruptionprogrammesshowsa
positive trend: 69 per cent up rom 47 per cent in the earlier report.
Thegreatestprogresshasbeenachievedbetweenthetworeportsas
ollows:
2009 2012
Whistleblowing 72% 82%
Non-retaliation policies 66% 80%
Training employees on anti-corruption 37% 77%
Policy on gits 69% 79%
Application o the policy to all employees 74% 89%
Extension o policies to business partners 39% 59%
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RATIONALE
In conducting research or this report, and in keeping with other similar assessments,Transparency International consulted with stakeholders at various points in the
research process. The nal methodology benetted rom valuable contributions romcompanies, Transparency International chapters and numerous experts. Quality wasurther enhanced by eedback on results received rom about hal o the evaluatedcompanies.
COMPANY SELECTION
The selection o companies was based on the 2010 ranking o the Worlds BiggestPublic Companies published by Forbes Magazine (The Forbes Global 2000,December 2010). The 105 largest multinational companies by market value werechosen (all market values were calculated by Forbes as at 1 March 2010). Single-country operators (nine companies) were eliminated rom the sample because they
could not be assessed or country-by-country disclosure. Thus, the sample drawsrom the worlds 114 largest companies. The companies that were eliminated romthe sample because they only operate domestically were: China Mobile, Wells Fargo,Sinopec, China Lie Insurance, China Shenhua Energy, Rosnet, Sberbank, Ecopetroland Ping An Insurance Group. The nal list o companies and the structure o thesample are presented in Annex 3.
The subject companies were not selected with a view towards reaching geographicor industry-wide conclusions. To analyse company perormance by industry, theIndustry Classication Benchmark24 was used and consumer goods and consumerservices were combined into one industry.25
CONSULTATION
All companies were contacted in April 2011. They were inormed o planned researchand report and were invited to comment on the proposed methodology. Fiteencompanies responded to this request.26 All companies were provided copies o thenal methodology document in June 2011 prior to undertaking the research.
DATA COLLECTION AND VERIFICATION
All data were collected by desk research conducted between June and August 2011.The sources included company websites and the relevant links and documentsdirectly accessible through them. Data or each question were recorded and theexact sources documented (e.g. corporate documents with page numbers orwebsites with dates o when the data were downloaded). The research was based
on the latest available documentation. The reporting periods covered in thesedocuments may dier among the selected companies.
Selected data was veried by a team o Transparency International researchers andan inter-coder reliability test was also perormed.
Transparency International has not undertaken to veriy whether inormation disclosedon websites or in reports is complete or correct. In other words, i a companypublishes what it reers to as a ull list o its ully consolidated material subsidiaries,this has been accepted at ace value and scored accordingly. In addition, it isbeyond the scope o this research to judge levels o integrity in company practices.Rather, the report ocuses on reporting on transparency and anti-corruption incorporate policies and procedures, which Transparency International believes are
crucial elements to ensuring good corporate governance and mitigating the risk ocorruption.
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DATA SHARING AND REVIEWING
On 19 August 2011 preliminary data sets were shared with the target companies,and each company was given the opportunity to review its own data and to provide
eedback or propose corrections. Feedback was accepted until 15 October 2011.Each data set consisted o our elements:
1. Scores and data sources or questions 113 on anti-corruption programmes
2. Scores and data sources or questions 1421 on organisational transparency
3. List o countries o operations
4. Country-by-country data.
The companies were asked to review the collected data in order to veriy theircompleteness and accuracy. O the 105 companies, 52 responded with eedback.All requests or corrections were careully analysed and discussed within theTransparency International team. Whenever necessary, urther inormation,substantiation or documentation was requested and obtained rom companies. This
process resulted in a number o data point adjustments and in updates o some datasources. For adjustments/ updates resulting rom the publication o new sources orupdated documents, all sources that were published on corporate websites on orbeore 15 October 2011 were taken into account.
Corrections were most oten the result o one or more o the ollowing reasons:
Thepublicationofnewcorporatedocumentsorpoliciesaftertheperiodof
preliminary data collection
Ongoingchangesorupdatesofcertainpolicies(onlineorinpreviouslypublished
documents)
Identicationofdocumentsorsourcesthathadbeenmissed,andtherefore
omitted, by the initial review
Claricationofspecicterminology,especiallyinthesectiononsubsidiaries.
The ollowing companies provided eedback during the data review process: 3M,Abbott Laboratories, ArcelorMittal, Allianz, Amgen, ANZ Banking, ArcelorMittal,AstraZeneca, AT&T, Banco Bradesco, Bank o America, BASF, Bayer Group,BG Group, BHP Billiton, BNP Paribas, British American Tobacco, Citigroup,ConocoPhillips, Deutsche Telekom, E.ON, ENI, ExxonMobil, France Telecom, GDFSuez, General Electric, Google, Home Depot, HSBC Holdings, Johnson & Johnson,Merck & Co, Mitsubishi UFJ Financial, Nestl, Occidental Petroleum, PepsiCo, Pzer,Philip Morris International, Qualcomm, Rio Tinto, Royal Bank o Canada, Royal DutchShell, Sano-Aventis, SAP, Schlumberger, Siemens, Toronto-Dominion Bank, Total,Unilever, United Parcel Service, Visa, Vodaone, Wal-Mart Stores, and WestpacBanking Group.
Transparency International greatly appreciates company engagement in this processas it contributed to the high quality o the methodology and data. As a result o thisdialogue, a better overview and understanding o diverse reporting practices andstandards was gained.
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QUESTIONNAIRE STRUCTURE AND SCORING27
The questionnaire covers a broad spectrum o issues infuencing corporatetransparency. It was constructed in a similar manner to the questionnaire used or the
most recent report Promoting Revenue Transparencyin 2011, but has been adjustedto accommodate the cross-industry elements o this study. It ocuses on threedimensions:
1. Reporting on anti-corruption programmes
2. Organisational transparency
3. Country-by-country reporting.
The rst dimension is derived rom the Transparency International UN GlobalCompact Reporting Guidance on the 10th Principle against Corruption. It includes13 questions; each o them is scored between 0 and 1. The maximum score orthis dimension is 13 points. The nal score or this dimension or each company isexpressed as percentage o the maximum possible score (between 0 and 100 per
cent).
The second dimension evaluates the level o disclosure o material ully and non-ullyconsolidated entities and contains eight questions. For all such entities reporting onnames, percentages owned by the parent company, countries o incorporation andcountries o operations were reviewed. Each question was awarded between 0 and 1point.
The maximum score in organisational transparency is six points (the sum o scoresor questions 1416 and 1820), although there are eight questions in this dimension(questions 17 and 21 being omitted rom the nal score, see below). Companies thatdo not have any non-ully consolidated entities were evaluated on their disclosure oully consolidated entities only (max. 3 points).
During the data sharing and review process, some companies challenged therelevance o distinguishing between reporting on countries ooperations andcountries oincorporation. Many companies that reviewed their data stated thatcountries o incorporation and countries o operations are always the same, henceno need or separate disclosure. As a result o this eedback, questio