tnooz/sabre/expedia free webinar: understanding the next wave of mobile and travel

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Understanding the next wave of mobile and travel Webinar October 6, 2016 Mobility in travel: trends and industry insights

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Page 1: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Understanding the next wave of mobile and travel

WebinarOctober 6, 2016

Mobility in travel: trends and industry insights

Page 2: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Your hosts

Sean O’NeillEditor in Chief & ModeratorTnooz

Gene QuinnCEO & ProducerTnooz

Martin CowenEditor & ReporterTnooz

Page 3: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Poll no. 1Where are you located?

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Poll no. 2What travel business segment do you

represent?

Page 5: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

5©2016 Sabre GLBL Inc. All rights reserved.

Mobility In Travel: Trends And Industry InsightsUnderstanding the next wave of mobile and travelAkshaya Murali, Head of Product for Mobile Shopping, ExpediaMark McSpadden, Director of Sabre Labs

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6©2016 Sabre GLBL Inc. All rights reserved.

Agenda

Introductions1

Mobile Trends2

Testing Travel on Mobile3

Recap

4

5

Q&A6

The Future

Sean O’Neill

Mark McSpadden

Akshaya Murali

Sean O’Neill

Mark McSpadden

Page 7: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

7©2016 Sabre GLBL Inc. All rights reserved. 7

Mobile TrendsMark McSpaddenDirector of Sabre Labs

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8©2016 Sabre GLBL Inc. All rights reserved.

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9©2016 Sabre GLBL Inc. All rights reserved.

Email opens by device in 2015

Page 10: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

10©2016 Sabre GLBL Inc. All rights reserved.

Page 11: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Poll no. 3Are you using wearables?

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12©2016 Sabre GLBL Inc. All rights reserved.

Page 13: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

13©2016 Sabre GLBL Inc. All rights reserved.

Page 14: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

14©2016 Sabre GLBL Inc. All rights reserved.

Page 15: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

15©2016 Sabre GLBL Inc. All rights reserved.Photo by: iMore

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16©2016 Sabre GLBL Inc. All rights reserved.

Page 17: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

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Testing Travel on Mobile

Akshaya MuraliHead of Product for Mobile Shopping

Page 18: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Expedia’s landscape

Page 19: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Where are users booking?

Page 20: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Poll no. 4How many travel apps do you have on your phone?

Page 21: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Expedia Core App Features

Page 22: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Expedia Core App Features (Continued)

Page 23: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

The Travel Journey

Page 24: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Thinking Globally

Page 25: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Mobile Payments

Page 26: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Remembering Users

Page 27: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Test & Learn

Page 28: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Testing on Mobile

Page 29: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

29©2016 Sabre GLBL Inc. All rights reserved. 29

The FutureMark McSpaddenDirector of Sabre Labs

Page 30: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

30©2016 Sabre GLBL Inc. All rights reserved.

Page 31: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

31©2016 Sabre GLBL Inc. All rights reserved.

Page 32: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Poll no. 5Would you ever share your biometrics

information for a better travel experience?

Page 33: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

33©2016 Sabre GLBL Inc. All rights reserved.

Page 34: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

34©2016 Sabre GLBL Inc. All rights reserved.

Messaging Apps – Global Monthly Active Users (in Millions)

Source: Statista

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35©2016 Sabre GLBL Inc. All rights reserved.

Facebook Messenger

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36©2016 Sabre GLBL Inc. All rights reserved.

Mobile In Travel: Trends And Industry InsightsThe End-To-End Impacthttps://www.tnooz.com/article/sabre-mobile-in-travel-end-to-end-impact-report/

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Page 37: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Q & A

Page 38: Tnooz/Sabre/Expedia free webinar: Understanding the next wave of mobile and travel

Send your questions to [email protected]

Replay and presentation available on tnooz.com

Thank you!