tom vlasic: virtual teams and technology

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Project Management – A Global Perspective

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Tom Vlasic Tom helps business incorporate and successfully utilize information technology so they will realize their full potential. As a keen observer, quick study and adaptive professional, Tom works with a wide range of organizations. His work helps them understand the value of a comprehensive IT strategy and as a result, organizations can unleash their full potential with an approach that will ensure both business and shareholder success. His experience in executive-level roles makes Tom more understanding, productive and focused on facilitating successful outcomes with clients. As an active member on not-for-profit boards, Tom also has a record of enhancing both board and organization performance. Most recently Tom led an award winning Project Management firm that specialized in delivering complex technology projects in the Healthcare sector. Tom has a Master of Applied Science degree in Electrical Engineering from the University of Waterloo and is a licenced Professional Engineer

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Page 1: Tom Vlasic: Virtual Teams and Technology

Project Management – A Global Perspective

Page 2: Tom Vlasic: Virtual Teams and Technology

HOW DO YOUR VIRTUAL TEAMS STACK UP?

June 5, 2011 ©2011 2

Page 3: Tom Vlasic: Virtual Teams and Technology

INTRODUCTIONS

Around the Room

June 5, 2011 ©2011 3

Page 4: Tom Vlasic: Virtual Teams and Technology

Tom Vlasic BASc, MASc, PEng.

Areas of Speciality

• CIO Mentor

• IT Leadership

• Mergers and Acquisition

• Project Management

• Research & Development

• Technology Strategy

Industry Experience

• Automotive

• Healthcare

• High Technology

• Manufacturing

• Municipal

• Non-Profit

• Utilities

June 5, 2011 ©2011 4

Page 5: Tom Vlasic: Virtual Teams and Technology

What we’ll share

• Challenges in today’s workplaces.

• How we prepare virtual project teams to use

collaboration tools and strategies.

• How we match collaboration tools to team

needs.

• Collaboration tool options.

June 5, 2011 5©2011

Page 6: Tom Vlasic: Virtual Teams and Technology

How prepared are you

for these game

changers?

June 5, 2011 6©2011

Page 7: Tom Vlasic: Virtual Teams and Technology

Welcome to the 21st century workplace

• Global competition

• Virtual teams and leaders

• Social media

• Four generations in the workforce

June 5, 2011 7©2011

Page 8: Tom Vlasic: Virtual Teams and Technology

Welcome to the 21st century workplace

• People learn only 30% of their jobs through formal channels.

• Organizational knowledge rarely travels along traditional org-chart lines.

• Collaboration and productivity depend on more than good technology.

• Few organizations take full advantage of social media.

• Business environments increasingly span both geography and generations.

June 5, 2011 8©2011

Page 9: Tom Vlasic: Virtual Teams and Technology

ARE YOU PUZZLED BY QUESTIONS LIKE

THESE?

June 5, 2011 ©2011 9

Page 10: Tom Vlasic: Virtual Teams and Technology

June 5, 2011 ©2011 10

How do we attract

and retain new talent

while capturing the

tribal wisdom of their

predecessors?

Are you asking?

Page 11: Tom Vlasic: Virtual Teams and Technology

June 5, 2011 ©2011 11

How do our project

teams connect

across generations,

cultures and

geography to be

innovative,

productive and

engaged?

Are you asking?

Page 12: Tom Vlasic: Virtual Teams and Technology

June 5, 2011 ©2011 12

How can we help

our project

managers get

better at leading

virtual teams?

Are you asking?

Page 13: Tom Vlasic: Virtual Teams and Technology

June 5, 2011 ©2011 13

How do we help our

virtual project teams

work collaboratively

and make the most of

our investment in

technology?

Are you asking?

Page 14: Tom Vlasic: Virtual Teams and Technology

June 5, 2011 ©2011 14

A practical program

grounded in research

about virtual teams,

learning and

leadership.

Across generations.

Across geography.

One answer

Page 15: Tom Vlasic: Virtual Teams and Technology

Virtual Team

Success

Alignment & Opportunity Assessment

Leader & Team Training Camps

Collaboration & Social Learning Tools

June 5, 2011 15©2011

Page 16: Tom Vlasic: Virtual Teams and Technology

Alignment & Opportunity Assessment

Virtual Work World:

– What are the business goals?

– What technology, tools and learning assets are in place?

– How well are they being used?

– What are the barriers to using them?

– What virtual teams are in place and how well do they work together?

– How skilled are managers at leading virtual teams?

June 5, 2011 16©2011

Page 17: Tom Vlasic: Virtual Teams and Technology

Alignment & Opportunity Report

June 5, 2011 ©2011 17

Right teams. Right things. Right tools.

Business Objectives

Teams Tools

Skills

Learning

Page 18: Tom Vlasic: Virtual Teams and Technology

[v]leaders

Identify the vital behaviours that leaders need to feel comfortable and confident in the virtual world. Challenges faced by all managers can quickly escalate when they hire and lead people they never meet in person.

June 5, 2011 18©2011

Page 19: Tom Vlasic: Virtual Teams and Technology

[v]leader Training Camp

June 5, 2011 19©2011

Leaders

Skills Survey

Interactive eLearning

One-On-One

Coaching

Leadership Projects

Make it Work

Page 20: Tom Vlasic: Virtual Teams and Technology

[v]teams

Virtual project teams

need unique skills,

processes and tools. Add

the impact of different

generations, cultures,

workspaces, time zones

and expectations about

healthy workplaces.

June 5, 2011 20©2011

Page 21: Tom Vlasic: Virtual Teams and Technology

[v]team Training Camp

June 5, 2011 21©2011

Teams

Skills Survey

Interactive eLearning

Coaching

Just-in-Time

Learning

Make it Work

Page 22: Tom Vlasic: Virtual Teams and Technology

[v]businessOrganizations can successfully capture tribal wisdom with connections driven by technology.

If 70% of what people need to do their jobs happens through informal networks, doesn’t it make sense to leverage the power of social network technology?

Organizations must use collaboration technology to their advantage.

June 5, 2011 22©2011

Page 23: Tom Vlasic: Virtual Teams and Technology

[v]business Collaboration Tools

June 5, 2011 23©2011

Tools

Assess

Define

Analyze

Design

Deploy

Sustain

Page 24: Tom Vlasic: Virtual Teams and Technology

IDEAS FOR COLLABORATION

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Page 27: Tom Vlasic: Virtual Teams and Technology

Some Other Options

• Virtual Meeting

• Virtual Office

• Virtual Event

• Virtual World

June 5, 2011 27©2010

Page 28: Tom Vlasic: Virtual Teams and Technology

Benefits

• Cost Savings

– reduces travel time and expense of staging or

attending a physical meeting or event.

• Higher Productivity

– more time in the office and less time traveling

• Expanded Audience Reach and Engagement

– interact before & after the actual meeting or event

June 5, 2011 28©2010

Page 29: Tom Vlasic: Virtual Teams and Technology

Benefits

• Incremental Revenue Generation

– reach more participants at a lower cost than face to face events

• Better Data Capture, Tracking & Intelligence

– performance and behavioural data can be collected

• Greener and More Sustainable

– reduces your organization’s carbon footprint

June 5, 2011 29©2010

Page 30: Tom Vlasic: Virtual Teams and Technology

One Definition of Virtual Platforms

June 5, 2011 30©2010

Category Virtual Meeting Virtual Office Virtual Event Virtual World

Cost $1,000+ $2,000+ $20,000+ $50,000+

Dimensions 1D 2D 2D 3D

Common

Vendor

Webex Basecamp InXpo SecondLife

Engagement Good Better Best Excellent

Collaboration Good Better Best Excellent

Benefits Good Better Best Excellent

Page 31: Tom Vlasic: Virtual Teams and Technology

A Virtual Meeting

• A videoconferencing session via the Cloud. To

interact with other participants, attendees use

a Web application

• Offers advantages such as file transfer,

application sharing and white boards.

• Use teleconference bridge or VoIP.

June 5, 2011 31©2010

Page 32: Tom Vlasic: Virtual Teams and Technology

A Virtual Meeting Example

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A Virtual Office

• Traditional desktop tools with a focus on

communication and collaboration

• Share files, documents, images, and designs

with your team

• Post ideas and comments

• Assign responsibility, set deadlines,

interactions via social networking

June 5, 2011 33©2010

Page 34: Tom Vlasic: Virtual Teams and Technology

A Virtual Office Example

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A Virtual Event

• A type of business gathering that includes multiple tactics combined to create an interactive peer-to-peer experience online. This combination of tactics might include webcasts, chat forums, virtual booths, online sales meetings or training sessions, and online communities

• Allows speakers, exhibitors, sponsors and event attendees to speak, connect and engage with one another

June 5, 2011 35©2010

Page 36: Tom Vlasic: Virtual Teams and Technology

A Virtual Event Example

June 5, 2011 36©2010

Page 37: Tom Vlasic: Virtual Teams and Technology

A Virtual World

• An online community that takes the form of a computer-based simulated environment, through which users can interact with one another and use and create objects.

• Is intended for its users to inhabit and interact, and the term today has become largely synonymous with interactive 3D virtual environments, where the users take the form of avatars.

June 5, 2011 37©2010

Page 38: Tom Vlasic: Virtual Teams and Technology

A Virtual World Example

June 5, 2011 38©2010

Page 39: Tom Vlasic: Virtual Teams and Technology

Welcome to the 21st century workplace

• Global competition

• Virtual teams and leaders

• Social media

• Four generations in the workforce

June 5, 2011 39©2011

Page 40: Tom Vlasic: Virtual Teams and Technology

THANK YOU

Visit us at www.atwoodinteractive.com

June 5, 2011 ©2011 40