TRAINING SYSTEM OF 4 COMPANIES

PRIYASMITA KUNDUROLL NO:23IIEST, SOMS

What is Training ?

Training is the formal and systematic modification of behavior through learning which occurs as a result of education, instruction, development and planned experience.

Training is given on four basic grounds: New candidates who join an organization are given training. This training familiarize them with the organizational mission, vision, rules and regulations and the working conditions. The existing employees are trained to refresh and enhance their knowledge. If any updates take place in technology, training is given to cope up with those changes. For instance, purchasing a new equipment, changes in technique of production, computer impartment. The employees are trained about use of new equipment and work methods. When promotion and career growth becomes important. Training is given so that employees are prepared to share the responsibilities of the higher level job.

The benefits of training :Improves morale of employees.Chances of promotion.Increased productivity.New business opportunity.

TRAINING:

Off-the-Job Training:• Formal training opportunities that

PEPSICO offers to employees either internally or externally.

• These training opportunities are provided in the form of seminars, classroom training courses and workshops.

On-the-job Training:• It provides full opportunity to its

employee to develop themselves and also train them according to the requirements of their job.

• In return they will be greatest asset for their organization. The employee is being trained in many ways while they are on job.

Training Process:Training needs & analysis

Development training objectives

Measure training Result

Implementation Training Programs

Design training Evaluation Approach

Review Available training methods

Design or select training methods

Training Methods:Conference Lecture SeminarRole Playing Case StudiesSelf-Discovery Movies/Videos/Computer based

Trainings MYSORE TRAINING FACILITIES

Training Department:

Teams:-Corporate training teamOrganizational development team

Training dept is divided across different verticals:-1-communication service providers.2-banking and capital market.3-manufacturing vertical.4-insurance and health care.5-emerging markets-yahoo and British petroleum

TATA E-learning programs:A Unique self-paced program is conducted named 'TATA - Harvard Manage Mentor self-paced e-learning program' by Harvard Manage Mentor, in association with Harvard Business School Publishing, providing 44 different programs for Tata employees.

E-learning programs include: Live e-classroom Live video broadcast and Self-paced e-learning programs

Training Modules:

• The training module consists of four cross-functional, cross-business and cross-located assignments.

--These include three business shifts of 15 weeks duration in sales and marketing, manufacturing and operations, corporate strategy, finance and human resources.

• A seven-week rural assignment exposes the trainees to community work and rural India, helping instill in them a true picture of the life of ordinary Indians.

• Another module is the mentorship programme for managers placed within group companies. This was initiated to create a platform for the personal and professional development of managers post placement. Additionally, managers are then taken through a development plan that lasts five years.

• The program's one-year training module, renamed 'group orientation and learning' (GOAL), emphasizes on structured orientation through classroom inputs and field visits. It builds trainees' perspective on the seven core sectors of the Tata group, its current and future challenges, and its drive to become a truly global organization.

Training programme:Maruti have invested about Rs 12 crore in their training

program .

They took a decision to establish a world class Maruti training centre which might come up on a 6-8 acre plot.

Maruti arranges training at several intervals. The training is mandatory for all the employees. The training schedule is maintained by the Hr manager.

TRAINING PROCESS FOR SALES EXECUTIVES.:- PRODUCT PROGRAMS:-imparts complete knowledge on MU and its competitors. Various programs arranged for 2 days.

SELLING SKILLS/CONSULTIVE SELLING PROCESS: - enables understand customers needs, sales processes etc and enables apply learning in actual selling (2 days )

CUSTOMER CARE: - appositive attitude and the ability to move is a pre requisite for excellent performance in any world. Program aims at helping one to build a positive attitude and interpersonal skills and to enable better customer handling.

TRAINING PROCESS FOR GENERAL MANAGERS/ BRANCH HEADS: 1. Dealership Management Program: -For second generation dealers, and GM’s

and executives on how to manage entire Dealership Operations. Financial Management, staff management , motivation, tie management planning are covered.

2. Sales Managers/Team Leaders Program: The Training covers issues like Sales management( target setting and achievement, enquiry management, resource and time management etc), Supervisory skills ,Practical Coaching skills, knowledge of Maruti Finance, Maruti Insurance Extended warranty, True value etc and car advisor for life concept.(2 days )

3. Branch managers Program: many of the dealers have multiple outlets. While the owners sit any one outlet and control the others from there, different branch heads that managers the day to day operations of the outlet manages the other outlets.