transform test organizations for the new world of devops

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DT7 Concurrent Session 11/9/17 3:00 PM Transform Test Organizations for the New World of DevOps Presented by: Sumit Kumar Capgemini Brought to you by: 350 Corporate Way, Suite 400, Orange Park, FL 32073 888---268---8770 ·· 904---278---0524 - [email protected] - https://www.techwell.com/

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Page 1: Transform Test Organizations for the New World of DevOps

DT7ConcurrentSession11/9/173:00PM

TransformTestOrganizationsfortheNewWorldofDevOps

Presentedby:

SumitKumar

Capgemini

Broughttoyouby:

350CorporateWay,Suite400,OrangePark,FL32073888---268---8770··[email protected]://www.techwell.com/

Page 2: Transform Test Organizations for the New World of DevOps

SumitKumarCapgeminiDirectoratCapgeminiSumitKumarhasmorethanseventeenyearsofexperienceintestingdelivery,leadingtestingtransformation,andassistingtestingorganizationsadoptingchanges.InrecentyearsSumithasworkedwithvariousmid-tolarge-sizetestingorganizationstomakethemDevOpsready.Sumitworksthroughorganizationalrestructuring,baseliningtestingmaturity,drawingtestingtransformationroadmaps,andimplementinginitiativesspanningacrosstestengineeringfunctions,toolsstrategy,solutionsbuild-up,workforceenablement,andestablishingcollaborations.SumithasconstantlyconceptualizedanddeliveredsolutionplatformsthatenablebetterDevOpsadoption.

Page 3: Transform Test Organizations for the New World of DevOps

1October 2017 © 2017 Capgemini. All rights reserved.

Transforming Test Organizations for the New World of DevOps

- Sumit Kumar

2© 2017 Capgemini. All rights reserved.

What To Expect In This Session

Page 4: Transform Test Organizations for the New World of DevOps

3© 2017 Capgemini. All rights reserved.

About Me…….

Designing Test Organizations For DevOps

Implementation Of DevOps Ready Test Practices and Solutions

Global Test Delivery – Distributed Agile and DevOps QA

Part Of Capgemini Team

https://www.linkedin.com/in/sumit-kumar-a5a8154/

4© 2017 Capgemini. All rights reserved.

“IN TIMES OF RAPID CHANGE, **********

COULD BE YOUR WORST ENEMY”

EXPERIENCE

Page 5: Transform Test Organizations for the New World of DevOps

5© 2017 Capgemini. All rights reserved.

IN TIMES OF RAPID CHANGE, OTHER’S

EXPERIENCE COULD BE YOUR WORST ENEMY

FRIEND

6© 2017 Capgemini. All rights reserved.

EXPERIENCE I AM LOOKING AT SHARING TODAY….

CHANGE IMPACT STRUGGLE

ACTION PLAN MAKING IT REAL WAY AHEAD

Page 6: Transform Test Organizations for the New World of DevOps

7© 2017 Capgemini. All rights reserved.

CHANGE

8© 2017 Capgemini. All rights reserved.

S&P 500 charts indicate that the average company’s tenure is shrinking. By 2030, it’s estimated that 75 percent of the companies on the S&P list will be new companies.

Source - http://electric-cloud.com/blog/2017/07/devops-trends-predictions/

Page 7: Transform Test Organizations for the New World of DevOps

9© 2017 Capgemini. All rights reserved.

10© 2017 Capgemini. All rights reserved.

Study has proven that a successful DevOps transformation introduces a disruptive effect —a new competitive environment where the traditional business model is unable to survive

Source - http://assets1.dxc.technology/cloud/downloads/DXC_Cloud_The_DevOps_Disruption_8199a-16.pdf

Page 8: Transform Test Organizations for the New World of DevOps

11© 2017 Capgemini. All rights reserved.

Change The Lens

12© 2017 Capgemini. All rights reserved.

Page 9: Transform Test Organizations for the New World of DevOps

13© 2017 Capgemini. All rights reserved.

Don’t undermine the pace of adoption

Source - Gartner

??

14© 2017 Capgemini. All rights reserved.

Current IT State Where IT Want To Be With DevOps

Page 10: Transform Test Organizations for the New World of DevOps

15© 2017 Capgemini. All rights reserved.

Are Testing Organizations Ready For DevOps?

16© 2017 Capgemini. All rights reserved.

OR Is QA Killing DevOps?

REALLY!!!

Page 11: Transform Test Organizations for the New World of DevOps

17© 2017 Capgemini. All rights reserved.

IMPACT

18© 2017 Capgemini. All rights reserved.

Page 12: Transform Test Organizations for the New World of DevOps

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No Real Improvement in Quality observed between 2016 and 2017 while DevOps adoption has been much higher!

Testing Organizations are trying to be effective in DevOps models

Source – World Quality Report 2017, Capgemini

20© 2017 Capgemini. All rights reserved.

>50% of the Testing organizations have moved away from being centralized testing entity

SPEED (Test Cycle Time)

Page 13: Transform Test Organizations for the New World of DevOps

21© 2017 Capgemini. All rights reserved.

“Within Eighteen months of the introduction of Google Maps Navigation, the makers of stand-alone GPS devices had lost as much as 85 percent of their market value”

AGILITY (Requirement Stability Index)

22© 2017 Capgemini. All rights reserved.

CUSTOMER EXPERIENCE (Production Incidents, Social Media)

Page 14: Transform Test Organizations for the New World of DevOps

23© 2017 Capgemini. All rights reserved.

COMPETITION (Revenue, Market Share)

24© 2017 Capgemini. All rights reserved.

Employees in high-performing teams are 2.2 times more likely to recommend their organizations as a great place to work.

TALENT(High Performance Vs Low

Performance)Source – 2017 State of DevOps Report From Puppet

Page 15: Transform Test Organizations for the New World of DevOps

25© 2017 Capgemini. All rights reserved.

STRUGGLE

26© 2017 Capgemini. All rights reserved.

Love for code has been under scanner

Page 16: Transform Test Organizations for the New World of DevOps

27© 2017 Capgemini. All rights reserved.

IT leadership is not natural

28© 2017 Capgemini. All rights reserved.

Are there any real Super Powers?

Rest Of IT Test Organization

Page 17: Transform Test Organizations for the New World of DevOps

29© 2017 Capgemini. All rights reserved.

Change agents?

30© 2017 Capgemini. All rights reserved.

Haven’t developed enough of this….

Page 18: Transform Test Organizations for the New World of DevOps

31© 2017 Capgemini. All rights reserved.

Attention is coming late and……

32© 2017 Capgemini. All rights reserved.

ACTION PLAN

Page 19: Transform Test Organizations for the New World of DevOps

33© 2017 Capgemini. All rights reserved.

We need to own this!

34© 2017 Capgemini. All rights reserved.

Speak out

Page 20: Transform Test Organizations for the New World of DevOps

35© 2017 Capgemini. All rights reserved.

FUNCTIONAL

ENGINEERING

TECHNICAL

SPECIALIZATION

36© 2017 Capgemini. All rights reserved.

MODERNIZATION

INTEGRATION

ANALYTICS

Page 21: Transform Test Organizations for the New World of DevOps

37© 2017 Capgemini. All rights reserved.

Leadership for change

38© 2017 Capgemini. All rights reserved.

Let’s transform workforce differently

Page 22: Transform Test Organizations for the New World of DevOps

39© 2017 Capgemini. All rights reserved.

MAKING IT REAL

40© 2017 Capgemini. All rights reserved.

1. ORGANIZATIONAL CHANGES

2. PROCESSES/SOLUTIONS TRANSFORMATIONS

3. OPTIMIZING TOOLS LANDSCAPE

4. CHANGING SKILLS FABRIC

5. MAKING QA SMART

Page 23: Transform Test Organizations for the New World of DevOps

41© 2017 Capgemini. All rights reserved.

1. ORGANIZATIONAL CHANGES

Test Delivery

Large/Critical Projects & Programs

Delivery

Maintenance and Enhancements

Projects Delivery

Test Engineering

Shared Services –Delivery

Test Capability Centers

Community Of Practices – Strategy and Planning (Test

Architects)

Planning and Effectiveness

Demand and Intake Management

Financial Management

Service Performance Management

Processes & SQA

QA Head

Community of Practice - Test

Program Management

Vendor & Contract Management

Strategic Initiatives

Reporting and Change Management

Non Functional Testing

Performance Testing & Engineering

Security Testing

EI Outbound/Infra Upgrade Testing

INTRODUCED NEW

REDESIGNED

42© 2017 Capgemini. All rights reserved.

2. PROCESSES/SOLUTIONS TRANSFORMATION

DevQA Framework

BDD Component

Features(QA)

Steps Definition(Dev/QA)

API Collector

API Info(Dev)

Validator Report Generator Data Store

Expected data(QA)

Results

Quality Gate on Dev Machine & Pipeline

API layer Testing reduces UI Testing

Mandatory Maintenance of Test Code along with App

Code

Reduced Environment & Data Dependency

Page 24: Transform Test Organizations for the New World of DevOps

43© 2017 Capgemini. All rights reserved.

3. OPTIMIZING TOOLS LANDSCAPE

Requirements Architecture & Design Development Testing Release

Shi

ft L

eft Test Driven Development

Automation: 80 – 100%

Unit TestsAutomation: 80 – 100%

Behavior driven developmentAutomation: 50 – 70%

Service VirtualizationAutomation 40 – 60%

Non functional tests Automation: 80-100%

Performance TestsAutomation; 100%Regression test

Automation 60 – 80%

Test Management/Defect ManagementAutomation: 70 – 100%

Sprint Acceptance TestsAutomation 40 – 50%

Exploratory tests Automation: 30 – 40%

Functional TestsAutomation: 40 – 50%

Shift R

ight

UAT Automation40 – 60%

Continuous MonitoringAuto: 40 – 60%

Continuous Integration Auto: 80 – 100%

Continuous DeliveryAuto:10-60%

Environment virtualizationAuto: 40 – 60%

Tools enable solutions, have their limitations

Evaluate Resources

Measure Project Readiness Index

Apply Mitigation

Plan

Analyze for Execution Risks

Primary Application

Upstream/Downstream AppsInterfacesE2E Flow

Test ExecutionAgile/DevOps ExpertiseDefect Mgmt. Programming Experience

Insurance Products

Business Area

Negotiation

Facilitation

Leadership

Communication

Estimation On Time Delivery

PM Process Compliance

Project Readiness Index Framework

Test StrategyTest Creation

Automation

PlanningTeam Motivation

4. CHANGING SKILLS FABRIC PROJECT READINESS INDEX

Page 25: Transform Test Organizations for the New World of DevOps

Knowledge Index – 2015

Legend< 2>= 2 & < 4>= 4

2.7

3.3 3.5 3.2 3.5 2.8 2.9

2.8 2.6 2.5 3.1 2.5 2.9

2.2 2.6 2.2 1.9 2.1 2.1

3.1 3.0 3.1 3.4 2.2 2.9

2.0 1.2 2.6 1.0 2.6 2.4

2.9 2.5 2.3 3.5 1.7 2.6

Test Org. PRI

CCI

Surety

Claims

CPI

CSI

F&C

Domain Score[15%]

Application Score[30%]

QA Skills &Tools Score

[39%]

Soft Skills Score[9%]

Project Management Skills Score

[7%]

PROJECT READINESS INDEX4. CHANGING SKILLS FABRIC

Re-Baseline

46© 2017 Capgemini. All rights reserved.

Leveraging Robotic Process Automation

Natural Language Processing Based BOTS

BOTS with Deep Learning Capabilities

5. MAKING QA SMART

COGNITIVE ANALYTICS DRIVEN AUTOMATION

Predictive Analytics

Page 26: Transform Test Organizations for the New World of DevOps

47© 2017 Capgemini. All rights reserved.

WAY AHEAD

48© 2017 Capgemini. All rights reserved.

Page 27: Transform Test Organizations for the New World of DevOps

49© 2017 Capgemini. All rights reserved.

With more than 190,000 people, Capgemini is present in over 40 countries andcelebrates its 50th Anniversary year in 2017. A global leader in consulting, technologyand outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion.Together with its clients, Capgemini creates and delivers business, technology anddigital solutions that fit their needs, enabling them to achieve innovation andcompetitiveness. A deeply multicultural organization, Capgemini has developed its ownway of working, the Collaborative Business Experience™, and draws on Rightshore®, itsworldwide delivery model.

About Capgemini

Learn more about us at

www.capgemini.com

This message contains information that may be privileged or confidential and is the property of the Capgemini Group.Copyright © 2017 Capgemini. All rights reserved.

Rightshore® is a trademark belonging to Capgemini.

This message is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.