Trapeze Transport Integrated Management SystemTrapeze’s Transport Integrated Management System is a comprehensive suite of business tools, which can give your organisation a competitive edge in

achieving service excellence. We help companies of varying sizes in both public and private sectors manage safe, cost-effective, and reliable transport services.

Efficiency at every corner Eliminate handling information twice. The fully integrated Trapeze modules offer a one-stop processing environment. Information in one module automatically updates across the suite.

It gets better: Trapeze’s universal compatibility means powerful interface capabilities with third-party hardware and software.

Bring your users up to speed fast Trapeze offers your employees intuitive, user-friendly graphical software. They can learn the ins and outs with a minimum of training.

And while powerful automated tools are at the core of the suite, your employees can still tap into their

ingenuity using manual fine-tuning.

Stay ahead of the pack The Trapeze team understands the complexities of your local market. With diverse skills and wide-ranging business and industry expertise, we are always available to provide valuable insights and innovative ideas to meet your day-to-day challenges and benefit your organisation.

Four Modules, One Powerful Suite

Planning & Scheduling

Operations

Fleet Management

Financials & Payroll

Whether you prefer to integrate a single Trapeze module with your current operations or

choose multiple applications for a complete enterprise system, it’s really your choice.

Take a look at all we have to offer you.

• Produce optimal final rosters using powerful automatic functionality and

manual fine-tuning

• On-demand access to a snapshot of operational activities

• Flexible time-sheeting, accurate payroll

• Driver touch screens: information at their fingertips and real-time interaction

with operations

• Track and resolve performance issues to ensure compliance of

government regulations

A software suite for transport operators that cuts costs, boosts efficiency and raises the bar on service excellence. From the back office, to the vehicle, to the street and back again, improve your overall operational efficiency and customer service with just a single suite:

OPERATIONS

Thinking in 360 Degrees. Making It Happen

ABOUT TRAPEZE GROUP

Trapeze delivers solutions that consider the full 360 degrees of passenger

transport. Whether addressing the needs of a single department, an

entire organization, or the community, Trapeze provides some of the

most advanced software, intelligent transportation systems and mobile

technologies in the industry. Hundreds of government and commercial

organizations across North America, Europe and Asia Pacific have turned

to Trapeze to realize efficiencies, enhance the quality and scope of their

services, and safely transport more people with less cost.

TRAPEZE GROUP ASIA PACIFIC

info@trapezegroup.com | www.trapezegroup.com

Telephone: 1300 663 662 (within Australia)

+ 61 7 3129 2092 (outside of Australia)

@trapezegroup twitter.com/trapezegroup

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linkedin.com/company/trapeze-group

© 2013 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved.

RosterIs your driver roster within budget? If you needed to make adjustments, would you know where to

start? The Roster tool is a complete system for managing shifts, rosters and award interpretation. The

all-in-one tool helps you optimise the final roster based on projected payroll.

Maintain Your Master FilesYou can create multiple master templates of common rosters and then modify them weekly or

fortnightly. In a multi-user environment, master templates increase your control of rostering and

maintain its integrity. The tool is extremely flexible so you can easily create and adjust the roster

according to changing shifts.

Run the RosterThe Roster tool is fully integrated with the Finance & Admin module and with the Despatch tool.

This end-to-end connectivity will help you satisfy the ever-present rostering demands. Once the

roster has been finalised, staff can see a detailed view of drivers and vehicles for all shift despatch

points throughout the day. The tool lets you exchange or relieve drivers without compromising their

normal roster position (permanent or rotating). You can also assign pay or scheduling conditions

for exceptional circumstances, such as tagging a shift as overtime for one week only.

Benefits• Automatically generate daily, weekly or fortnightly rosters using a pre-defined master template

• Manage and define shifts and shift patterns

• Optimise the roster to minimise overtime and pay penalties

• Manage driver unavailability for leave and fatigue

• Staff access to rosters through driver touch screens and employee portals

• View, print, export and e-mail reports about draft and final rosters, and projected

payroll and exceptions.

DespatchDigital dashboards save time and money. With the Trapeze Despatch tool, you get a complete real-

time view of vital company information on a single screen. From employee status and driver activities

to vehicle use and fleet bookings, the tool collects all the data from the Roster and Performance

Monitor tools, and from the Fleet Management module, so that your staff has on-demand access to a

snapshot of company activities across multiple business units.

Find and Assign Your Vehicles — FastThe Despatch tool matches vehicles to shifts and jobs using a sophisticated automatic despatch

system based on yard position, workshop requirements and route requirements. You can also

use the berthing feature to strategically position your vehicles for future despatches or for the

workshop.

Complete Driver ManagementWith Despatch, your staff can determine the status of drivers at a glance — allocated, relief

or unavailable. The module accounts for fatigue conditions by examining variables such as the

earliest allowed sign in for duty based on the previous day’s work. Driver licencing details are

tracked by the system and flagged at expiry. The module also assists your staff in covering shifts

by automatically sending SMS (text) messages to selected drivers available for uncovered shifts.

Shifts can also be split and allocated to multiple drivers.

TimesheetFlexibility on the FlyOnce timesheets are generated, the Despatch tool gives you a complete real-time view of the

operational day as it happens. Then as changes are made on the day in Despatch, such as setting

drivers as sick, allocating relief work and splitting shifts, timesheets automatically update to

reflect the changes.

OperationsThe comprehensive Operations module eliminates operational complexities with tightly integrated, easy-to-

use tools. From sign ups to daily despatch, timesheet processing to workforce management, vehicle and yard

management to driver training, Trapeze automates and simplifies frequently performed operational tasks

without sacrificing your team’s control.

These five Operations tools take the

productivity of the operations team, as well as

reporting capabilities, to a whole new level:

• Roster

• Despatch

• Timesheet

• Driver Touch

• Performance Monitor

The Operations module also integrates with

third-party software, such as scheduling

systems, so there is no duplication of effort.

Timesheets to Payroll in a TickTimesheets also link to the Finance & Admin module for payroll. Using the finalised

timesheets, Trapeze’s Finance & Admin module calculates tax, superannuation,

deductions and leave-accrual information.

Driver TouchThanks to touch screens, drivers can reduce face time with counter staff by quickly

and easily completing the following tasks from remote locations:

• Shift sign on and sign off, which automatically notify counter staff

• View start and finish times

• View notes issued by counter staff

• View assigned vehicle and its yard position

• Log defects about vehicles and view status of previously logged defects

• View the roster

• Volunteer for overtime

Record KPIs in Real Time Driver Touch combined with Performance Monitor creates the ultimate tool for

analysing route efficiency. You can record late, early, or missed trips as a snapshot

of trip incidents, and create summaries or detailed reports organised by driver,

vehicle, route, or shift. Accidents and breakdowns can be tagged as they happen

and revisited later for recording all details.

Benefits• Seamless integration with Trapeze Fleet Management module lets operations

personnel make instant decisions about vehicle availability based on workshop

service bookings and defect repairs

• Quick and easy allocation of vehicles through the auto-allocate function on

the yard plan

• Single-screen management of drivers’ licence information, contact details,

fatigue and volunteering

Performance MonitorTrapeze Performance Monitor is an all-in-one solution that measures staff and

company performance and customer satisfaction. The tool supports the real-

time tracking of performance issues and corrective actions, helping you meet

contractual criteria and government regulations.

Capture Events as They AriseTrapeze Performance Monitor is fully integrated with Despatch and captures any

event that is recorded by operations staff and requires further action.

Allocating Tasks AutomaticallyPerformance Monitor simplifies event resolution by automating the regular tasks associated

with an event and allocating tasks to employees. When an accident requires a risk

assessment, for example, you can set an automated task to contact Risk Assessment Officers.

Comprehensive Event FilesTrapeze Performance Monitor lets you attach images and documents — vehicle photographs,

witness statements, accident claim forms, and e-mail correspondence — to a performance

event so you have a complete file of related information. The tool also links related

performance events.

Employee and Depot ReviewsThe employee-and-depot inquiry function allows managers to analyse KPIs. Its detailed

data, graphs and reports on performance over time are invaluable for staff reviews. This

comprehensive reporting lets you view, print, export and e-mail using dynamic PDF.

www.trapezegroup.com©2012 Trapeze Software Inc., its subsidiaries and affiliates. All rights reserved. Any trademarks or registered trademarks mentioned herein are the property of their respective owners.