uhnm recruitment brochure – estates, facilities and pfi division

A Career in Estates, Facilities and PFI Division

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The UK’s most modern facilitiesand committed teams makeUHNM a great place to work.

THE University Hospitals of NorthMidlands NHS Trust (UHNM) isone of the largest and most

modern in the country.

We serve around three million peopleand we’re highly regarded for ourfacilities, teaching and research.

The Trust has around 1,450 inpatient bedsacross sites in Stoke-on-Trent and Stafford.

Our 11,700 strong workforce provide emergencytreatment, planned operations and medical carefrom the Royal Stoke University Hospital (RSUH)and the County Hospital at Stafford.

Our mission to provide the very best health careincludes recruiting the best people. Our goal is to be aworld-class centre of achievement, where patients receivethe highest standards of care and the best people come tolearn, work and research.

ABOUT THE UNIVERSITY HOSPITALS OF NORTH MIDLANDS NHS TRUST

Employing WORLD-CLASSpeople will help deliver our HEALTH CARE VISION

Our goal is to be a world-class centre ofachievement, where patients receive thehighest standards of care and the bestpeople come to learn, work and research.

WE are a fast paced, dynamic andevolving organisation who canoffer a wealth of opportunities

to clinical and non-clinical staff interestedin a rewarding and varied career.

Excellent and safe patient care requirescommitment, compassion andcompetence.

Colleagues throughout UHNM have theseattributes in abundance and we arealways on the look-out for new talent tohelp us provide and develop world classservices. Our friendly staff will guaranteeyou a warm welcome.

We are proud to care not only for ourlocal populations in Stoke and Stafford,but for those from further afield who are

prepared to travel to our hospitals sothat they can benefit from the

high quality specialist surgery,research, treatment and

facilities available here.We are the specialist

centre for majortrauma for the

North Midlandsand North Wales.

Happy staffmake forhappypatients, andwith the helpof both wehave puttogether awide range ofdevelopmentand support

packages aimedat ensuring that

everyone has the

opportunity to fulfil their potential andmeet their aspirations as well as the toolsto provide great care.

Further improvements and investment aredue at both our major sites including newwards, renal dialysis and chemotherapyunits and orthopaedic theatre at CountyHospital and a fifth MRI scanner and twonew theatres at Stoke.

UHNM have now taken on responsibilityfor a number of beds at communityhospitals in Bradwell and Cheadle,offering further opportunities for thosewishing to work in a community settingas well as the acute sector, or across both.

Colleagues living locally enjoy thebenefits of the beautiful Staffordshirecountryside, access to the Peak District,fantastic transport links to major cities,excellent schools and lower than averagehousing costs.

If we sound like your kind of trust, we’dlove to hear from you.

WELCOME FROM THE EXECUTIVE TEAM

Our staff tell us howproud they are to work inthe NHS and how theyfeel able to contribute toimprovements at work.

EXCITING OPPORTUNITIESto join leading health care team

WE work closely with Staffordshireand Keele Universities to provideexcellent placements for students

here at the University Hospitals of NorthMidlands.

Purpose-built, modern facilities at theUniversity of Keele, Staffordshire Universityand UHNM sites attract the next generationsof doctors and nurses to train and work at thehospital.

The university’s medical school trains more than130 students in each of the five years of itsundergraduate programme. All third years studyat UHNM, many spend years four and five at thehospital, with some working in Shropshire.

Meanwhile, hundreds of midwives, nurses andnursing assistants across a range of clinicalspecialties train at the university and go on towork at the hospitals.

Modern innovative curriculums for all studentsmake the most of purpose-built facilities at boththe university campus and the hospitals. It’s partof a learning and training package which aimsto develop the very best clinicians and nursingstaff and encourage them to stay and workhere.

There are lots of unique opportunities whiletraining at UHNM. A student-led volunteerscheme, Med-Path, has been developed inpartnership with the University Hospitals ofNorth Midlands Skills Academy, whereby

medicalstudents areinvolved indelivering activities and developing opportunitieswithin local schools and colleges.

And UHNM has seen year on year growth inclinical placements offered at the hospital, withan amazing 41,000 days completed and 200qualified nurses and midwives welcomed in2014/15.

For our registered staff we continue to offer apreceptorship programme and we supported347 staff to undertake a degree or masters levelstudy to ensure we develop our workforce tomeet the changes in service delivery.

There are also well-subscribed courses forqualifications in pharmacy, radiography andbiomedical sciences.

HEALTH PROFESSIONALSOF THE FUTURElearn at centres in North Midlands

UHNM provides staff withopportunities to learnand develop their role. Aswell as updating skills todo their jobs withstatutory and mandatorylearning, staff can seeUHNM mentors whoencourage colleagues tolearn more with coursesin the workplace or inlocal colleges or trainingproviders.

The Trust’s HealthcareCareers and SkillsAcademy is the home ofthe OrganisationalDevelopment Team whooffer a wide range ofservices to support teamsto achieve their aims andambitions.

These opportunities startfrom day 1.Comprehensive careersupport is on offer with anumber of availableroutes into UHNMincluding, workexperience, Prince’s Trustprogrammes and amultitude of NVQsincluding BusinessAdministration,Healthcare Support,Management andPharmacy.

Staff are fully supportedthrough theseprogrammes as the teamoffer advice and skillsaimed at equipping talentfor the future.

It doesn’t stop there! Asan employee of UHNMyou can expect on-goinglearning andDevelopment, includingLeadership Development,Mentoring and Coaching,Customer Care forpatients and a number ofother courses to boostskills and create excitingdevelopmentopportunities for all.

Opportunityfor all Trustemployeesto upskill

State-of-the-art facilitiesat the on-site Clinical

Education Centre.

LEARNING, TRAINING AND DEVELOPMENT

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THOUSANDS of patients sign up totake part in ground-breakingresearch projects that put UHNM at

the heart of developing healthtechnologies of the future.

Our thriving Research and Developmentdepartment strives to provide highquality, pioneering research atevery stage of patient care.

A core part of the NHS iscreating a culture ofinnovation and givingpatients the opportunityto get involved in allaspects of research.

More than 3,500patients per year arerecruited intostudies lead byinternationallyrenownedresearchers atUHNM to aid in avariety of areasincluding stroke,cancer, neurology,radiography andrespiratory medicine.

Within the department, research nursesand midwives work alongside clinicians,multidisciplinary teams and supportservices to identify potential researchparticipants, discuss trials with patientsand provide care throughout the studies.

Ranked in the top 15 per cent of researchactive trusts, UHNM works in partnershipwith Keele University to deliver ground-breaking studies that can helppatients all over the world.

Keele’s position as a leading university forcutting-edge research has beenconfirmed by the UK-wide ResearchExcellence Framework (REF), which

assesses the quality of studies in highereducation institutions in the UK.

The REF results revealed that 97per cent of the University's

research is classified as worldleading and of internationalimportance and withfurther academicinvestment, the UHNMaims to become anationally recognisedCentre of Excellence forhealth-related researchby 2018.

EXCELLENCE AND INNOVATION

PhD research studentAbigail Rutter usingSIFT-MS breath analysisequipment with samplesof exhaled breath in bags.

Follow the Trust onTwitter @UHNM_NHSor like our Facebook

page to find out more.

Research programme shapes theDEVELOPMENT OF NEW CARE

Taking part inresearch hada positiveimpact onour lives.Patient involved in UHNMresearch programme

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INVESTING IN THE FUTURE

AT the Royal Stoke site eight majordevelopment projects areunderway costing £35 million.

A new 28-bedded ward with 12 singlebed side rooms has already been created,a new-build extension has given theCritical Care Unit 12 more beds, theSpringfield building has undergone amajor refurbishment and offices havebeen moved to give the Pathology labsmore space.

Due to be delivered by the end of theyear are more inpatient beds foroncology, two new wards and twomodular theatres, another

28-bedded ward with 12 single siderooms and a new two storey extensionfor an MRI scanner.

County Hospital in Stafford is benefittingfrom an investment of £25 million on 16projects with a scheduled completiondate of March 2017.

Already delivered are new ultrasoundfacilities and midwife-led birthing roomsin the Midwifery Unit, a children’sassessment and emergency centre and anultraclean theatre with lay up room.

The remaining projects are due on streamduring the next year and a half and firstinclude essential fire safety work, the

installation of an MRI scanner, phase oneof a 12 station renal dialysis unit andphased improvements to the emergencydepartment and outpatients.

2016 will see work start on a cateringinitiative, centralisation of pathology,phase two of the 12 station renal dialysisunit, the creation off a dedicatedChemotherapy Unit and theatrerefurbishment.

Also due are endoscopy improvements.Work starts in 2016 on a revamp of fivewards which will continue into 2017when the second phase of essential firesafety work takes place.

Massive development is ongoing at Royal Stoke, left,

and County Hospital, next page.

£60million commitment to invest inFACILITIES ACROSS HOSPITALS

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Artist’s impressions of some of the new facilities to be provided at the Trust.

Additional bedspace has been

provided atUHNM.

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ABOUT NURSING

Chief Nurse Liz Rix said nurses were at the heartof the Trust’s ambition to become a world classprovider of health services.

She said: “The nursing profession willalways face challenges both locally andnationally. By working as a team andthrough consistent delivery ofstrong nursing leadership at everylevel of the organisation, we areconfident that we will succeedin becoming a top performingTrust.

“We are passionate aboutmaking lives better. We arededicated to clinicalexcellence, inspiring andsupporting our nurses andputting our patients at theheart of everything we do.We would love you to bepart of our team. If you arepassionate, caring andenthusiastic, come and joinus.”

Nurse bankThe nurse bank offers theopportunity for people to workflexibly in services across the Trust.

Thousands of nurses and nursing assistants are employed at theRoyal Stoke University Hospital and County Hospital, Stafford,across four divisions – surgery, medicine, specialised services aswell as children’s, women’s and diagnostics.

The medical division alone employs more than one thousand fulltime nurses and over 500 nursing assistants at both hospitals.

Nurses at the heart of Trust’s‘world class’ ambition

We are passionate aboutmaking lives better.

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ABOUT ALLIED HEALTH PROFESSION

Nutrition and Dieteticsis a well-establishedservice at theUniversity Hospital ofNorth Midlands. Thereare over 45 dietitiansworking for the hospitals whichinclude Royal Stoke University Hospitaland County Hospital.

We also have a service levelagreement with the local MentalHealth Trust and we support a varietyof Outpatient Clinics, domiciliaryvisits, dialysis centres and outreachwork for some dietetic specialities.

The dietetics team here is forwardthinking, vibrant and hard workingwith an ethos of doing our best forpeople using our services. Specialityteams include paediatrics, acutemedicine and surgery, community forGeneral practice clinics, MentalHealth, Learning disabilities, nutritionsupport, trauma, bariatrics and renaldietetics. Each of these teams alsohas specialities within themdeveloping a high level of expertise.

The department trains studentdietitians, taking students formCoventry University for A, B and C

placements and enjoys a high rate ofstudent satisfaction.

The dietetic teams working here arekeen to be involved in any aspect ofnutrition and embed the nutritioninfra-structure of the Trust includingnutrition support initiatives, Hospitalfood initiatives and Staff well-being.There is a continual drive with a rangeof colleagues from other professionsto improve nutrition standards in ourhospitals; our aim is to be the bestand staff are encouraged to developtheir potential with support ofcolleagues.

The Trust has busy research and auditdepartments supporting AHP’s to gaina better understanding of theprocesses involved and helping theseto be translated into practice an thereare opportunities to present nationally/internationally as well as inputting in toNICE Guidance and British Dieteticpublications.

Nutrition and Dietetics

Physiotherapy and Occupational Therapy UHNM Therapies comprising bothPhysiotherapy and Occupational Therapyare the second and third largest AHPprofessional groups respectively with over200 staff currently working across theRoyal Stoke and County sites.

We cover the full range of specialitiesmaking us one of the most attractiveemployers of therapy staff, in particularnewly qualified. We offer experience inthe general areas of respiratory,musculoskeletal and neurology and offer awide range of speciality rotations. We areable to offer opportunities for staff togrow and develop their careers in astimulating and forward thinking service.This gives them the foundations to enablethem to take on more senior roles in andoutside of the service and organisation.

Our Therapists have a major contributionto make in delivering quality health care.Their role is invaluable in achieving rapidand best outcomes for patients andtherapists are recognised within the Trustas invaluable and key members of themultidisciplinary team.

We are the local clinical educationprovider for both Physiotherapy andOccupational Therapy undergraduates andhave a productive partnership with Keele,Coventry and Derby Universities. We havegained national and internationalrecognition for service improvement andfor being front runners in leadingtransformational change and our staffhave presented at conferences and goodpractice workshops.

Our therapists at UHNM are innovative,committed and hardworking.

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NORTH Staffordshire ishome to world-famousproducers of the mostbeautiful china, and iswidely-known as one ofthe friendliest cities in thecountry.

It boasts award-winningparks, museums, fivetheatres, mainstream andspecial interest shoppingcentres and a vibrant nightlife.

Staffordshire Moorlandsmarket towns and beautifulvillages are a short driveaway, as is the Peak DistrictNational Park – a mecca forwalkers. For thrillseekers,the popular Alton Towerstheme park is a 30 minutedrive away.

Housing across the area isplentiful and affordablewhile road and rail linksincluding the M6 and theWest Coast Main Linemean Manchester andBirmingham are less thanan hour away.

The main line service toLondon links the area withthe capital in 90 minutes.

With three internationalairports within a 50 mileradius, travelling abroadcould not be easier.

Potteriesarea has somany greatattractions

AS a forward thinking and progressiveemployer we aim to make sure youget the rewards your hard work

deserves to make your working life easier andyour personal life more rewarding.

We don’t just give you a salary and paidholidays – we also have an extensive supportnetwork and offer training to help youmaintain your professional registration whileimproving your skills as you look to advance.

When you join us, your package will include:

Pension: the NHS is one of very fewemployers still offering a retirement packagebased on either your final salary or apercentage of your pay over your wholecareer.

Pay: incremental scales subject to annualreview and based on your responsibilities and skills.

Holidays: at least 27 days’ holiday a year,rising when employment milestones arereached. Holiday minimums exclude BankHolidays which are given over and above.

Childcare Support: flexible working patterns.

Flexibility: scope for part-time working, jobsharing, term-time working as well asevening, weekend work and career breaks.

Carer Support: flexible working and specialleave policies.

Training: full or part-time learningopportunities to help you realise your potential.

Equality and Diversity: we make positiveefforts to recruit from the many diversesections of society to ensure all staff aretreated fairly.

NHS Discounts

TO deliver high quality patient care, theNHS needs staff that are healthy, well andat work. Looking after the health andwellbeing of our staff directly contributesto the delivery of quality patient care.

We have a range of wellbeing initiativesto support our staff including a healthand wellbeing programme, wellbeingcourses, staff support services and healthpromotion activities.

● The Royal Stoke choir and orchestrawelcome people of all abilities to join up andsing or play along. The orchestra plays aminimum of five concerts per year includingChristmas Carol events and summer cabarets.They rehearse every Thursday from 7pm until9pm at the Newcastle Baptist Church. Choirrehearsals take place every Tuesday from 6pmuntil 8pm at the Healthcare Careers and SkillsAcademy.

Supporting and promoting good health and wellbeing

Working life improved byPACKAGE OF BENEFITS

WHY CHOOSE UHNM?

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The Estates, Facilities andPFI Division is responsiblefor the day-to-dayrunning of Trust sites,with staff its fourdirectorates taking care ofeverything from parkingto portering and pestcontrol.

ABOUT THE ESTATES, FACILITIES AND PFI DIVISION

Facilities and PFIFacilities teams take care of cleaning,portering, waste management, logisticsand transport, car parking, residences,PFI contract management.

The Trust processes around 3,000items of mail a day and co-ordinatesrental accommodation for doctors andpatients’ relatives. There are 14 on-call rooms and five rooms forpatients' relatives.

Facilities also runs runs the Porteringand Estates Helpdesk, administers IDbadges with around 250 to 300badges produced a month for newstarters and staff who havechanged roles, SMART bus passand cycle schemes with otherduties including car parkingpermits and letter printingfunction for all patient letters.

EstatesEstates operations involvegrounds and gardensmaintenance, utilitiesmanagement, water hygieneand pest control as well asestate development and theTrust's environmentalsustainability plans. It alsoprovides the security service.

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PFI Contract ManagementThe Trust receives some of itsEstates and Facilities Managementservices from external sourcesthrough a Private Finance Initiativecontract.

This includes cleaning and cateringfrom Sodexo, network andcommunications from KComandsome of our medical equipmentand PACS from Siemens.

The Trust manages these contractsto ensure service delivery isoptimised for patients.



Health & SafetyMost of our waking hours arespent at work, which meansthe working environment canplay a big part in our health,safety and wellbeing. There isalso strong evidence linkingpatient safety, patientexperiences and the qualityof care with the safety, healthand wellbeing of theworkforce.

However, looking afterour staff is far morethan supporting staff todevelop healthy lifestyles:there is a legal and moralduty to protect the healthand safety of staff as detailedin the NHS constitution.

The Estates, Facilities and PFI Division places Health & Safety at the heartof its business. It forms partof the everyday process aswell as an integral part ofthe part of workplacebehaviours and attitudes.

SecurityThe Trust has dedicated Local Security Management Specialistsand operational security teams who provide a 24/7, 365 days ofthe year covering all Trust sites.

Security work in close liaison with all Divisions to provide adviceand support on security and criminal matters.

The aim of security is to inform and involve staff, public andothers on security issues, to prevent and deter crime and to holdoffenders to account. Security affects us all. The UHNM policy isbased on common sense and simply being aware is one of theways of protecting ourselves, our patients and our property.


Rethink your commute…

Rail

UHNM is committed to demonstrating leadership insustainability and has produced a Sustainable DevelopmentManagement Plan (SDMP): ‘Our 2020 Vision: Our SustainableFuture’ in order to set out the route to developing a world-classhealthcare system that is financially, socially and environmentallysustainable.

SWITCH is the UHNM campaign which seeks to encouragesustainable behaviour. Transport is just one theme of SWITCH.Sustainability and the implications on health are huge; asustainable Trust will allow UHNM to provide better patient careand a healthier working environment for our employees.

Transport and travel are crucial to our sustainable future.Congestion on and within the vicinity of our Hospital sitesresults in noise and air pollution together with access difficultiesfor patients, visitors and employees.

UHNM has over 10,000 employees across the Royal Stoke andCounty sites – parking is at a premium and with sustainable andactive transport offering numerous physical and mentalhealth benefits, we are keen to support andpromote a range of sustainablemodes of transport.

Sustainability


To Royal Stoke Hospital(Stoke Station) by train:

From Macclesfield – 15 minutes

From Crewe – 24 minutes

From Manchester – 33 minutes

From Birmingham – 55 minutes

From Liverpool – 1 hour 20 minutes

From London – 1 hour 30 minutes

To County Hospital(Stafford Station) by train:

From Macclesfield – 35 minutes

From Crewe – 20 minutes

From Manchester – 55 minutes

From Birmingham – 32 minutes

From Liverpool – 1 hour

From London – 1 hour 20 minutes

First Bus route 25 goes from Stoke Station directly to the Royal Stoke site.

Buses 74, 75 or 825 go directly to County Hospital from StaffordStation.

BusPlan your sustainable route to workwww.traveline.info andwww.mapsinteractive.co.uk/sbm/

Royal StokeSMART Bus Pass: £540 a year or £45 amonth payable through salarydeductions. Covers the Stoke andNewcastle area and saves approx. £300 a year!

First Bus: discounted tickets for UHNMstaff either a 10 journey, flexible ticket oran annual pass.

County HospitalArriva Bus: discounted tickets for UHNMstaff. Email [email protected] forfurther details.

CycleOn your bike! UHNM operatea cycle to work scheme withCyclescheme www.cyclescheme.co.uk

Dr Bike, 1st Tuesday of every month –qualified mechanics on hand for free bikemaintenance and advice. Try it out… hirea bike for £5 a month!

Already cycle to work? Join our newBUG (Bicycle User Group) and tell ushow we can improve your experienceand encourage others to use pedalpower! Email [email protected]

ParkingCar Share: Save money and makethe commute more enjoyable atwww.stokeliftshare.com andwww.share-a-lift.co.uk

Want to know more? See the UHNM Travel Plan available online or email [email protected] for furtherinformation on transport options & discounts available to UHNM staff.


TO FIND OUT MORE VISIT www.uhnm.nhs.uk

@UHNM_NHS or like us UniversityHospitalsofNorthMidlandsNHSTrust

JobsIf you are interested in joining the team at the University Hospitals of North Midlands see ourNHS Jobs pages for our latest job opportunities.

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University Hospitals of North MidlandsRoyal Stoke University HospitalNewcastle RoadStoke-on-TrentST4 6QGTel: 01782 715444

www.uhnm.nhs.uk www.anewkindoftrust.co.uk

@UHNM_NHS UniversityHospitalsofNorthMidlandsNHSTrust

County HospitalWeston RoadStaffordST16 3SATel: 01785 257731

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uhnm recruitment brochure – estates, facilities and pfi division

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