UKN Group Corporate Overview Presentation

We Are Technology!

CONTENTS

1. UKN at a glance2. Outsourcing drivers3. UKN in more detail4. Why UKN Group?5. Sector experience6. Summary

UKN Group At a glance

UKN Group At A Glance: Established over18 years ago and growing rapidly Built upon Core Values of Hard Work, Commitment and Innovation UKN Group comprises of 4 divisions:

Managed IT Services Professional Services and Technology Solutions Big Data and Analytics

24 x 7 x 365 capability UK and Global footprint Accredited to:

SDI 4*, ISO9001, ITIL, Investors in People Adherence to :

ISO 20000, Prince 2, Holds all major technology accreditations Achieving consistent growth Zero debt and strong balance sheet

Typical IT Outsourcing Drivers

Typical IT outsourcing Drivers Can Include:

UKN Group in a Little More Detail

Structured Into x3 Divisions:

MANAGED IT SERVICES

PROFESSIONAL IT SERVICES

TECHNOLOGY SOLUTIONS

UKN Group in More Detail

MANAGED IT SERVICES

Managed IT Solutions

WEAKNESSES

OPPORTUNITIES THREATS

Service Desk (UK based) 24 x 7 x 365, Global Support

1st Line through to 4th Line

One of only x5 companies globally to hold the prestigious SDI 4* accreditation

We understand our clients with our industry leading “Culture Training”

We only invest in the best – People, Infrastructure, Tools and Training

DIVISION

ONE

Managed IT Solutions

WEAKNESSES

OPPORTUNITIES THREATS

Infrastructure and Application Monitoring and Management

24 x 7 x 365 capability

3rd Line through to 4th Line

Proactive, preventative support

Service Management Providing you with what you

need, when you need it

DIVISION

ONE

UKN Group in More Detail

PROFESSIONAL IT SERVICES

Professional Services

STRENGTHS

OPPORTUNITIES THREATS

Technical Consultancy Tap into a pool of over

350 industry experts

7000+ years of combined expertise

Resources On Demand Helping you meet the

fluctuating need for IT Resource

DIVISION

TWO

Professional Services

STRENGTHS

OPPORTUNITIES THREATS

IT Outsourcing Full end to end capability

Entire IT department to single service such as Help Desk

Business Continuity Meeting unexpected

business disruptions and total outages

Full methodology solutions

DIVISION

TWO

UKN Group in More Detail

TECHNOLOGY SOLUTIONS

Technology Solutions

STRENGTHS

Market Leading Technologies that Enhance

Desktop Computing

Agile Working

Security and Data Protection

Network and Communications

Virtualisation and Cloud

Business ContinuityDIVISION

THREE

Why UKN Group?

Why We Are Different:

COVERAGE 1st to 4th Line / IMT / Consultancy

Global and 24x7x365

TRACKRECORD

No total service outage in x18 years

No service desk down time

ACHIEVEDSDI 4*

One of only x2 companies in the UK

One of only x5 Globally

CONSTANTLYINVESTING

Client Culture Training, The Latest Technology (Telephony / ITSM), The Best People, Apprentices, Expanding Clients and Requirements

Our Sector Experience

Our Market Sector Experience Includes:TECHNOLOGY AND

SAASPROFESSIONAL

SERVICESFINANCIAL SERVICES

& INSURANCE

TRAVEL AND TRANSPORT HEALTHCARE

RETAIL AND CONSUMER &

MANUFACTURING UTILITIES

PUBLIC SECTOR &EDUCATION

A Selection of Customer Feedback

A Selection of Customer Feedback:This is a great support service. I’ve worked in a lot of places and its so nice to have quick responses and people who are pleasant and helpful. Vicci Nelson

Just to say thank you for a fantastic service every time I need help. What would we to without you!!! Anisa Goodwin

UKN are always professional, polite and prompt in a challenging world. The are always willing to help and support. I think this is vital because as a user of the helpdesk facility, what makes a difference is the approach and willingness to work towards a solution. Penelope Boxall

I almost got the answer before I asked the question – Thanks!

Patricia Murray

No-one wants to be greeted with an IT problem first thing in the morning, so it was great to be dealt with by someone who knew what they were talking about, sorted the problem out rapidly and completely and had a sense of humour! Helen Cutting

I always feel confident that if I encounter any IT issues they will be resolved very quickly and all the staff are very friendly, which is a bonus. Annette Kimber

In Summary

We Focus On The Fundamentals

Real financial stability with zero debt and a strong balance sheet

Very broad capability, serving the full depth and breadth of technology

More than x17 years of process and procedure refinement

Long term sustained, ongoing organic growth

Want More?Please Visit:www.ukngroup.comor call on:0845 6436060