uni data cloud-computing _dwyer_case_ study

HOSTED DESKTOP SERVICESHOSTED DESKTOP SERVICESFOR FRANCHISORS

:UNI-DATA & COMMUNICATIONS, INC. | BOB BABCOCK | 718.312.3180 | [email protected]

H t d A ti & F hi M t S l tiHosted Accounting & Franchise Management Solutions FRANCHISEMANAGEME

NTUni-Data specializes in the hosting of Franchise Management software and Accounting Solutions.

FRANCHISE

Benefits to Franchisors:• Reliable Platform/Tested deployment• 24 x 7 HelpDesk• SAS 70 Type II Data Center Environment

FRANCHISEMANAGEMENT

FRANCHISEMANAGEME

QUICKBOOKS

• Reseller agreements/revenue stream• Unit-level revenue reporting capability

NT



C St d Th D GCase Study: The Dwyer GroupFRANCHISE

MANAGEMENTThe Dwyer Group, a recognized and award-winning example of excellence in franchise management, supporting hundreds of small business owners nationwide—provides the hundreds of units with

FRANCHISE

business tools and processes, marketing support and branding across a diverse set of service industries. Good communication of brand message and methodologies have been a cornerstone of their success.

QUICKBOOKS

FRANCHISEMANAGEMENT

FRANCHISEMANAGEMENT

The Dwyer Group provided proprietary software for franchise management; it utilizes the QuickBooks SDK and a local copy of QuickBooks for accounting functionality. The software is used by multiple users at each franchise writing to common files;

QUICKBOOKSMANAGEMENTat each franchise, writing to common files;

QuickBooks SDK interfaces with these files providing Accounting with the data to perform reporting and billing functions.

Despite this, The Dwyer Group was awash in software compatibility issues largely a result of versioning. Thus, their goal of a robust, common technology platform capable of delivering continued improvements to franchisees had remained beyond their grasp, for lack of the right business partner.



Case Study: Solution

VPN/RDP SessionUni-Data recognized operating across a wide array of computer models of varying ages and processing power

FRANCHISE

y g g p g pwas one the hampering factor, so removing the data and it’s manipulation to a robust platform was key to success

QUICKBOOKS

MANAGEMENT Uni-Data & Communications

Data Center

success.

Uni-Data designed a solution that allowed each franchiseediscreet, private and secure access to their franchise datavia a Remote Desktop account located in our SAS70 datacenters.

1200Franchises



Endorsement:Endorsement: Dean Riviera Chief Information Officer - The Dwyer Group, Inc “When I was looking for a technology solutions provider to assist us in the standardization of our Franchise M t t Th D G b d IManagement systems across The Dwyer Group brands, I turned to Uni-Data. They worked with us to develop a Hosted Virtualized Desktop model that allows us to deliver a secure, high-availability, and robust version of our Z-Ware

VPN/RDP Sessiong y

franchise management software and QuickBooks

“The platform Uni-Data developed for us allows continual software updates across all of our brands and franchise units without requiring much more than a good internet

FRANCHISEMANAGEMENT Uni-Data &

Communications Data Centerunits, without requiring much more than a good internet

connection at the franchise location.

“Uni-Data’s depth of experience providing enterprise-level Information Technology nationwide meant that they were

QUICKBOOKSData Center

able to help us manage third party vendors, while providing remote monitoring and remediation of connection and hardware problems at the franchise level. We’re very pleased with having selected Uni-Data as our Technology Partner— the response from the franchisees

1200Franchises


Technology Partner the response from the franchisees has been excellent.”


uni data cloud-computing _dwyer_case_ study

Documents