unlock channel performance visibility and engagement using social and mobile

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Channel Mindshare Pipeline Visibility Deal Registra6on Sales Training Sales Produc6vity Social Selling Spiffs News Pricing Unlock channel partner performance, visibility & engagement

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Increasing engagement with channel partners it tough. LiveLink makes a mobile app to help channel marketers create deeper engagement with channel partner reps.

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Page 1: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Channel  Mindshare   Pipeline  

Visibility  Deal  

Registra6on  Sales    

Training  

Sales  Produc6vity  

Social  Selling  

Spiffs  News  

Pricing  

Unlock  channel  partner  performance,  visibility  &  engagement  

Page 2: Unlock Channel Performance Visibility and Engagement using Social and Mobile

•  Top  challenges  of  an  indirect  sales  channel  

•  Marketplace  trends  you  can  leverage  

•  LiveLink  Mobile:  The  sales  engagement  app  

•  Customer  examples:    Crexendo  &  Tegile  

•  Ques?ons,  answers  and  an  offer  from  LiveLink  

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Today’s  Agenda  

Page 3: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Top  Channel  Challenges  

•  Channel  Awareness  

•  Pipeline  Visibility  

•  Sales  Engagement  

•  Partner  Performance  

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Page 4: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Leverage  the  Market  Trends  

•  Mobile  technology  accelerates  the  sales  process  

•  Social  media  increases  customer  engagement  

•  Channel  marke?ng  has  a  new  role:  –  Enable  sales  to  connect  with  prospec?ve  buyers    –  Help  reps  to  nurture  buyer  interest  &  ac?on  –  Inform,  mo?vate  &  educate  reps  to  maximize  success  

•  Keys  to  success:      –  Delivering  the  right  informa?on  at  the  right  ?me    

–  Making  it  easy  &  intui?ve  for  sales  reps  

–  Knowing  what  works  and  what  doesn’t  work  

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Page 5: Unlock Channel Performance Visibility and Engagement using Social and Mobile

LiveLink  Mobile:    The  Sales  Engagement  App  

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Product  Informa6on  

Deal  Registra6on  

News  &  Promo6ons  

Tools  &  Training  

Mobile    Content  

CRM  

Partner  Portal  

•  Manage  Your  Mobile  Content  •  Implement  Channel  Programs  •  Enable  Social  Engagement  •  Measure  Performance  

Channel  Partner  Sales  Reps  

Deals   Spiffs  Products  

Promos  News  

Sales  &  Marke6ng    Content  

LiveLink    Mobile  

Tools  

Page 6: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Content  Management  &  Delivery  

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Page 7: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Sales    Tools   News  &    

Events  

Marke6ng    Literature  

Product    Promo6ons  

Deal    Registra6on  

Channel  Incen6ves  

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FAQs  

Quick  Reference  Cards  

Sales  Spiffs  

Product  Brochures   Contests  

Success  Stories  

1-­‐Click  Registra?on    from  anywhere  

CRM  Integra?on  

Special  Pricing  

Referral  Rewards  

Product  Bundles  

Trade-­‐up  Programs  Sales  Guides  

Data  Sheets  

Channel  Partners  

Page 8: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Enable  Social  Engagement  

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Your  Channel  Sales  Reps  …  

Sharing  Your  Content  …  

With  Their  End  Customers!  

Page 9: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Customer  Examples  

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Page 10: Unlock Channel Performance Visibility and Engagement using Social and Mobile

•  Business:  Supplier  of  telecom  products  and  hosted  services  –  Uses  both  direct  and  indirect  sales  channel  based  on  market  segments  

•  Objec6ves  {from  the  Director  of  Channel  Sales}:  –  Simplify  Deal  Registra?on  &  improve  Pipeline  Visibility  

•  Reduce  channel  conflict  and  improve  forecast  accuracy  –  Increase  channel  awareness  &  sales  rep  mindshare  

•  Push  content  to  partner  reps  (product  updates,  promo?ons,  breaking  news)  

•  Deployment  Strategy  &  Benefits:  –  Cost-­‐effec?ve  &  seamless  deployment  to  partner  community  –  Reps  instantly  share  content  with  customers  using  na?ve  email  client  –  Enables  social  engagement  for  channel  sales  reps  (1-­‐click  post  to  Twiber)  –  Complements  the  corporate  social  media  strategy  &  extends  reach  

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Page 11: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Tegile  

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•  Business:    Provider  of  innova?ve  IT  storage  solu?ons  –  Serves  a  broad  spectrum  of  channel  partners  to  maximize  market  coverage  

•  Objec6ves  {from  the  Sr.  Director  of  Channel  Marke9ng}:  –  Make  it  “easy  to  do  business”  to  differen?ate  from  large  compe?tors  –  Deliver  content  that  “engages  &  aligns”  with  the  needs  of  partners  

•  Deployment  Strategy  &  Benefits:  –  Iden?fy  the  best-­‐fit  sales  &  marke?ng  assets  for  “mobile  content”    –  Organize  based  on  channel  persona  (sales,  pre-­‐sales,  marke?ng,  etc.)  –  Push  content  to  partners  (complement  the  exis?ng  partner  portal)  –  Register  opportuni?es  on  smart  phones  &  synchronize  with  CRM  –  Monitor/assess  analy?cs  to  determine  most  effec?ve  use  of  content  

Page 12: Unlock Channel Performance Visibility and Engagement using Social and Mobile

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Download  the  app      Engage  your  channel!  

Get  the  FREE  Version  of  LiveLink  Mobile  

Page 13: Unlock Channel Performance Visibility and Engagement using Social and Mobile

Ques6ons  &  Answers  

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Contact  Info:  

Ehren  Maedge  

VP,  Sales  &  Marke?ng  

[email protected]  

Free  Trial:  

www.livelinkmobile.com