unveiling cordys winfried van holland, [email protected]@cordys.com marketing &...
TRANSCRIPT
Unveiling CordysWinfried van Holland, [email protected] Marketing & Product Management
2
Cordys
Aligning Business and IT
Intermezzo: Where to place Business Logic
SOA: IT takes more than Software
Cordys Product capabilities
Technology Enablers
Wha
t’s o
n th
e M
enu
Cordys
4
Com
pany
Hist
ory
2001 2004 20051978 1998
Cordys launch
Cordys founded
Product Development
Go to marketVCPackaged
ApplicationsContinuing expansion
2006 2007
Sales & Marketing
Support & Services
Administration
70
152
27 25
ITR&D INDIA
254
46
R&D NL
Cordys AsiaHyderabad, India
Cordys EuropeBeNeLux Germany
United Kingdom
Cordys AmericaSanta Clara, California
Chicago, IllinoisGrand Rapids, Michigan
Cordys ChinaBeijing , China
5
Respecting existing
systems
Smartly combining
Existing with New
Technologies
At acceptable costs
and at a company’s
own pace
We foster seamless
integration &
collaboration
Between People,
Systems, and
Organizations
Wha
t We
Do
6
Guus Brinkel, CIO “Cordys will provide us with the
cement between our core applications, without
us having to replace them”
Johan Been, Executive Vice President Operations
“The Cordys platform enables Interpay to integrate
processes and applications without having to change
those already in place.”
John Adegeest, Head of Information Services “Cordys is a
robust and highly distinguished platform that has already
dramatically improved the efficiency and visibility of our
business processes.
Bonno van der Putten, General Manager “Cordys allows us
to quickly develop and introduce applications that help
us provide our customers with better service”.
Test
imon
ials
7
Wha
t Oth
ers
Say A
bout
Cor
dys
“Cordys stood out because of the flexibility of the solution and the speed with which applications
can be easily developed and deployed”
“The Cordys Business Collaboration Platform helps Kulicke & Soffa achieve real-time visibility and better
control over our key global business processes.”
“Cordys is one of the integration market’s best kept secrets … and is positioned well in terms of the technology stack it has created”
“Cordys offers tremendous mature technology that helps organizations with aligning business and IT“
“Cordys’ technology platform gives Trimble the solution we need to more rapidly deploy applications, reduce IT
costs and streamline key business processes”
Placed as visionary in 3 Gartner Magic Quadrants (es-APS, ISE, IBS)
8
Cust
omer
s W
e Se
rve
Ertan HydroPower
PingDingsHan Coal Co.Ltd
Larsen & Toubro Ltd.
Aligning Business and IT
What is going on
10
Proc
esse
s Are
Key
In A
ligni
ng B
usin
ess
and
IT
Chief Executive Officer
The typical CEO thinks of IT
simply as a black-box that
needs to help him address
his business challenges
1996Mergers &
Acquisitions
Competitive threads
Globalization
2006New BusinessModels
Rapidly shifting customer demands
New Standards & Regulations
1986Organizational
changes
New Opportunities
Process Automation
'Aligning IT and business goals is the number 1 management priority'Research among 500 CIO's, January 2006
Business DriversRevenue
Cost
Chief Information Officer
CIO’s generally agree with
this, but also know that
traditional IT boxes have
difficulties in dealing with
today’s challenges
Business Processes are key in
aligning Business and IT
11
Typi
cal P
robl
ems
With
in O
rgan
izatio
ns
Limited or poor integration between systems (stovepipes)
ERPLegacy Application
CRM
No end-to-end business processes control
No single point of monitoring and
management
No aggregated view on business processes and objects (e.g. customers)
Multitude of fat client applications
Business logic is not reusable because it is not exposed
through open standards
Business logic is locked and hidden in legacy systems that
are hard to change and extend
All these issues have a negative effect onFlexibility, Responsiveness, and Productivity
12
Typi
cal C
usto
mer
Sce
nario
Existing business logic is unlocked, exposed as Web
services and reusable
ERPLegacy Application
CRM
Increased business insight through central management
and control of business processes
Harmonized user interfaceHighly interactive browser
based user interface
Modeling and execution of business processes
Existing applications are leveraged
Cordys Process Management Layer Create new
functionality to fill the gaps
Use of open standards throughout all systems
13
Tier IPresentation
Tier III Data Access
Source: Yefim Natis, Gartner 2004Source: Yefim Natis, Gartner 2004
Tier IIBusiness Logic
Wha
t use
d to
be:
3-T
ier A
rchi
tect
ure
14
Tier IPresentation
Tier III Data Access
Tier IIBusiness Logic
Expe
rienc
e: S
tove
pipe
Com
plex
ity
15
b=a+
Source: Yefim Natis, Gartner 2004Source: Yefim Natis, Gartner 2004
b=a+
Tier IPresentation
Tier VData Access
Tier IVBusiness Logic
Tier IIBusiness Process
Management
Tier IIIIntegration
Cord
ys: 5
-Tie
r Arc
hite
ctur
e
16
Business ProcessesTier II
Business Process Management
Tier IPresentation
Tier IVBusiness
Logic
Enterprise Service BusTier III
Integration
Tier VData Access
Cord
ys: K
illing
Com
plex
ity
17
Business ProcessBusiness
IT
Enterprise Service Bus
Rem
embe
r: Ki
lling
Com
plex
ity &
Impr
ovin
g Ag
ility
18
Ultimate chain optimization by standardizing on transport and avoiding superfluous unpacking and packing
Enfo
rce
Opt
imiza
tions
19
Business ProcessBusiness
IT
Enterprise Service Bus
XML
“Con
tain
ers”
Opt
imizi
ng y
our
Busin
ess
Perfo
rman
ce
Intermezzo
Where to place Business Logic
21
Rules by:
Country
Risk profile
Authorisation level
Regional Manager
VP Sales
CEO
Situ
atio
n
22
Proc
ess
with
dec
ision
s
23
Decis
ion
Mat
rix R
ules
IT takes more than Software
25
Solu
tion
as a
Box
Chief Executive Officer
The typical CEO thinks of IT
simply as a black-box that
needs to help him address
his business challenges
1996Mergers &
Acquisitions
Competitive threads
Globalization
2006New BusinessModels
Rapidly shifting customer demands
New Standards & Regulations
1986Organizational
changes
New Opportunities
Process Automation
'Aligning IT and business goals is the number 1 management priority'Research among 500 CIO's, January 2006
Business DriversRevenue
Cost
Chief Information Officer
CIO’s generally agree with
this, but also know that
traditional IT boxes have
difficulties in dealing with
today’s challenges
26
A Br
ief H
istor
y O
f Tec
hnol
ogy
Extend to which IT is aligned with
business demands
1996 2006
1996Key Requirement
Integration
1986Key Requirement
Functionality
2006Key Requirements
Flexibility, Reusability 2006Service Oriented
Architecture
1986
Open standards are fundamental
to SOA
Time
1986Key Limitation
ComplexityMonolithic
Applications
1996Enterprise Application Integration
Key Limitation:
Bound to proprietary
technology
27
SOA
need
s m
ore
than
Sof
twar
eExtend to which IT is aligned with
business demands
1996 2006
1996Key Requirement
Integration
1986Key Requirement
Functionality
2006Key Requirements
Flexibility, Reusability 2006Service Oriented
Architecture
1986Time
1986Key Limitation
ComplexityMonolithic
Applications
1996Enterprise Application Integration
Key Limitation:
Bound to proprietary
technology
28
SOA
take
s m
ore
than
Sof
twar
e Starts with understanding of your Challenges
Provide a Solution with Integrated set of SOA
capabilities for the whole solution life-cycle
Methodology to get solution implemented on time, within budget
Based on future proof enabling technology
others
29
SOA
take
s m
ore
than
Sof
twar
e Starts with understanding of your Challenges
Provide a Solution with Integrated set of SOA
capabilities for the whole solution life-cycle
Methodology to get solution implemented on time, within budget
Based on future proof enabling technology
30
Cord
ys C
apab
ilitie
s fo
r SO
A ba
sed
Busin
ess
Ope
ratin
g Sy
stem
Model business processes and missing
services
Harmonize previously incompatible systems
and applications towards standard services
Operate systems and applications by detecting
and responding upon business events
Adapt quickly to new customer demands and
organizational changes, improve operations
31
Cord
ys S
OA
Met
hodo
logi
esCordys @Work provides SOA guidelines, blueprints and best practices for:
Architecture Solution Development Deployment and Administration Project Management
Cordys Developer Network (CDN) offers online developer assistance that includes:
Knowledge Base Discussion boards
Cordys Customer Services delivers a wide range of business services:
Cordys Consulting Cordys Academy Cordys Customer Support
Cordys delivers a rich suite of
methodologies and services that assists
organizations in realizing a SOA
32
Futu
re P
roof
Ena
blin
g Te
chno
logy Standard Support
Support for open industry standards is the cornerstone of a Service Oriented Architecture
Standards guarantee maximum interoperability between different systems and applications
Distributed Architecture
A distributed architecture is fundamental to both service oriented design as well as deployment
To get the flexibility of an SOA organizations must not be limited by centralized architectures
33
Responsiveness
Monitoring and analysis
of business processes Gain insight into
meaningful business
events Tools to quickly respond
to unforeseen events Operational monitoring
through Key
Performance Indicators Integration with System
Management tools
Productivity
Comprehensive yet easy
to use tools Reuse of existing IT
assets Reuse and sharing of
services Reduced training and
skill transfer required Cordys @Work best
practices, design
patterns etc
Flexibility
Ability to quickly respond
to shifting customer
demands Flexibility to quickly scale
IT systems as demand
increases Quickly eliminate
deficiencies upon
detection Unlock and revitalize
existing IT assets to
make them agile
Cord
ys V
alue
Pro
posit
ion
Cordys Product Capabilities
35
Agen
da Model Multi-level process modeling Business Process Modeling
and Execution Workflow in Business
Processes Developing User Interaction Application Development
Harmonize Integrating Systems Cordys Enterprise Service Bus Mappings and Transformations Business Logic Encapsulation
and Reuse User Interface Harmonization
Operate Deployment Facilities
IT Operational Management
Business Activity Monitoring
Adapt Measure and Detect
Analysis of Events
Act Upon Events
36
Ove
rvie
w O
f Cor
dys
Mod
elin
g Se
rvice
s
Cordys Modeling Services Include:
Multi-level process modeling
Business Process Modeling and Execution
Workflow in Business Processes
Developing User Interaction
Application Development
37
Mul
ti-le
vel p
roce
ss m
odel
ing
Click To Enlarge >>
Value Chain Modeling
Represents organizations in their value chain Model the business collaboration processes
between organizations
Business Context Modeling
Model inter-process relationships Map processes to primary company flows Group and relate business processes to Value
Chain Models
Click To Enlarge >>
Business Process Modeling
Model and execute of business processes (e.g. order-
to-cash) Support for human and system interaction Native BPML engine, support for BPEL Standards based notation (BPMN)
Click To Enlarge >>
38
Busin
ess
Proc
ess
Mod
elin
g an
d Ex
ecut
ion
Multiple-Hybrid Business Process Modeling and Execution:
Facilitates both system as well as human (workflow) interaction Transactional capabilities through Micro Flows (including
compensating features) Supports Long living and Short living processes Graphical business flow and Rule Engine Modeling and execution in same environment Time-outs, Automatic Escalations etc are standard features
39
Wor
kflo
w in
Bus
ines
s Pr
oces
ses
CRM
ERP
Inbox
Click To Enlarge >>
Workflow in Cordys includes:
Dynamic and flexible Task dispatch mechanism
Support for Tasks and Messages priority management
Tasks and Messages can be organized in categories
Out of the box set of pre-built Task dispatch algorithms
Users can create custom Task dispatch algorithms
The Cordys Inbox can be exposed as element in 3rd
party Portals and e-mail systems
Application integration
Workflow
40
Dev
elop
ing
User
Inte
ract
ion Cordys enables rapidly development of Web UI’s:
Multi-tier programming model that extends business processes
Process-centric and workflow-compliant application development
Advanced WYSIWYG development environment incorporating a wide variety of ready to use design controls and functions
Improved User experience through highly interactive AJAX technology (combination of asynchronous Java Script and XML)
Based on open standards: CSS, XML, SOAP, Xforms, XSD, WSDL
Business Process Owner
Business user
Design-Time
Run-Time
WYSIWYG development environment Click To Enlarge >>
41
Appl
icatio
n De
velo
pmen
t
● Productivity with 4GL- Proprietary+ Generate first, do not code first
Business logic in 90’s
Business logic in 2000’s● Application Servers in J2EE or .Net
+ Based on standard language POJO or C#
- Challenged as too complex, too expensive, too slow and dated
- Not as productive as 4GL
Today: WSAppServer+ Combine best of both worlds
+ Use Web Services for interoperability
+ Use language agnostic XML for openness
+ 4GL constructs for productivity
+ Based on standard language
● Productivity with 4GL- Proprietary+ Generate first, do not code first
Business logic in 90’s
Business logic in 2000’s● Application Servers in J2EE or .Net
+ Based on standard language POJO or C#
- Challenged as too complex, too expensive, too slow and dated
- Not as productive as 4GL
Today: WSAppServer+ Combine best of both worlds
+ Use Web Services for interoperability
+ Use language agnostic XML for openness
+ 4GL constructs for productivity
+ Based on standard language
Today: WSAppServer+ Combine best of both worlds
+ Use Web Services for interoperability
+ Use language agnostic XML for openness
+ 4GL constructs for productivity
+ Based on standard language
Filling the gaps in your SOA
Cordys facilitates wrapping existing backend
business logic and expose it as reusable Web
services. However, many organizations require
that existing functionality needs to be extended
by creating new functionality. Companies can
choose to either:
Customize Packaged Application
Use an Application Server (.Net or J2EE)
Or, write plain Java and use Cordys’
embedded Web Services-Application
Server functionality
SAP PeopleSoft
Missing Logic
42
Ove
rvie
w O
f Cor
dys
Harm
oniza
tion
Serv
ices
Cordys Harmonization Services Include:
Integrating Systems
Cordys Enterprise Service Bus
Business Logic Encapsulation and Reuse
User Interface Harmonization
43
Harmonization of Systems Through:
Over 250 certified out of the box connectors facilitate
connectivity towards a wide range of backends
Non-intrusive connector technology
Web service enablement of existing systems (WSDL 1.1
compliant)
Connector Development Kit for home grown and legacy
applications
Inte
grat
ing
Syst
ems
Existing systems /
investments
Cordys Enterprise Service Bus (ESB)
LegacySystems
Databases,Files
WebServices
PackagedApps
.Net, J2EE App.Servers
B2B TradingPartners
44
Cord
ys E
nter
prise
Ser
vice
Bus
(ESB
) Cordys ESB Capabilities: End-to-end system and application
integration Object Mapping and Transformation Content Based Routing Ability to leverage existing Message
Oriented Middleware for Bus level
transportation
Click To Enlarge >>
Cordys ESB Technological Differentiators: Completely distributed Support for multiple transportation protocols on the Bus XML Based Object Model for increased performance
and transparency Near-linear scalability Implicit High Availability, no single point of failure
Click To Enlarge >>
45
Busin
ess
Logi
c En
caps
ulat
ion
and
Reus
e
Existing Applications and DB’s
• Notify Sales
Operations
• Confirm Delivery
• Hold Order for
Approval
• Check W I P Status
• Process
Order in ERP
• Send PO
Response
• Check Delivery
Status
• Create Invoice
• Send Invoice
• Replenish
Inventory
• Send ASN
• Auto Validate
PO
• Reconcile
Payment
• Process
PaymentNative backend business
logic is reused
Backend business logic is harmonized by
abstracting it as basic Web services
Basic Services
Shared Composite Services
Business Processes Services
OrderToCashThe encapsulated
backend logic is now reusable in business
processes
Rich-Client User Interface
46
User
Inte
rface
Har
mon
izatio
n User Interface Harmonization: Aggregate multiple legacy user interfaces into one single view User roles determines view Increase productivity by reducing the number of User screens Decrease cost by reducing the number of required user licenses
Legacy Applications Aggregated Internet application
47
Ove
rvie
w O
f Cor
dys
Ope
ratio
nal S
ervic
es
Cordys Operational Services Include:
Deployment Facilities
IT Operational Management
Business Activity Monitoring
48
Depl
oym
ent F
acilit
ies
Deployment Made Easy:
Newly created functionality can be bundled as an ISV packaged
that includes content such as Methodsets, KPIs, User Roles,
Styles etc
Easy distribution and deployment of created ISV packages
Wizard facilitates staging between development, testing and live
environments
Robust framework for packaging and distribution of Web services
content
Deployment logging facilities
Click To Enlarge >>
49
IT O
pera
tiona
l Man
agem
ent
Monitoring DashboardClick To Enlarge >>
IT Operational Management Facilities: Central monitoring and management of distributed
services via Cordys Management Console Ability to quickly scale-up services to cope with sudden
peeks in demand IT Operational Management via Browser based
Monitoring Dashboard Integration with 3rd party consoles via JMX and SNMP Alert and logging framework for publishing events to e-
mail, log file, Windows Event Viewer etc
50
Busin
ess A
ctivi
ty M
onito
ring Business Activity Monitoring
Configuration of Key Performance Indicators
Real-time alerts and notifications
Operational Intelligence Dashboard
Historical Analysis to discover trends and patterns
Click To Enlarge >>
Run-time Process Monitoring
Click To Enlarge >>
Process Monitoring and Management:
Ability to monitor the state of running process instances for optimal business process visibility
Ability to redirect Workflow Tasks to other persons at runtime (ad-hoc workflow)
Handle time-outs and escalations
Support for suspending, resuming and restarting process instances
Facilitates data and message monitoringClick To Enlarge >>
51
Ove
rvie
w O
f Cor
dys A
dapt
Ser
vices
Cordys Adapt Services Include :
Measure and Detect
Analysis of Events
Act Upon Events
52
Mea
sure
And
Det
ect
Event
Event
Event
EventMeasure and Detect
Define Key Performance Indicators (KPI’s) and
graphs to measure performance
Ability to detect anomalies based on pre-defined
tolerance levels
Multi-channel Alerts
Online access to Real-Time information
Support for alerting to various channels, such as
Portal, Mobile, e-mail
53
Process Drill-Down Analysis
Anal
ysis
of E
vent
s
How it happened ?
Analyzing Detected Anomalies Drill-down functionality to analyze activities of business
processes and discover the root cause of specific events Ability to detect business process bottlenecks Business process optimization to increase Return-On-
Opportunity
What happened ?
Process Performance
Click To Enlarge >>
Activity Performance
Click To Enlarge >>
Resource Performance
Click To Enlarge >>
Why it happened ?
Resource Load Performance
Click To Enlarge >>
54
Act U
pon
Even
ts
Act Upon Detected Events Resolve frequently occurring issues by adapting business
process models (closed loop BPM) Improvement of escalation procedures Change workflow-assignments in order to remove
bottlenecks Tune time-out settings for better throughput and improved
efficiency Eventually redesign processes, without reengineering
Cordys Technology Enablers
56
Application Server
Service consumer
Actualobject
For example a
Customer record
in a database
Stateless
Object
(proxy)
Stateful
Object
(stub)
Stateful
connection
Wrapped object
.Net /J2EE
Virtual object
State
management
required!
Cordys Server
Service consumer
Actualobject
For example a
Customer record
in a database
Stateful
objectCommon
XML object
Optimistic locking
reduces the required
locking time
No state
management
required
Traditional (J2EE/.NET) CordysO
fflin
e O
bjec
ts
58
Embedded, tick-mark failover
No need for state management removes a single point of failure
Highly responsive user interfaces
By allowing to use AJAX in the rich client UI
Near linear scalability
No state synchronization between servers required
Improved backend availability
Being the result of applying optimistic locking
Completely transaction-aware
Cordys Server
Service consumer
Actualobject
For example a
Customer record
in a database
Stateful
object
Common XML object
Optimistic locking
reduces the required
locking time
No state
management
required
Tech
nica
l Ben
efits
of O
fflin
e O
bjec
ts
Asynchronouscommunication
architecture
0
100
200
300
400
500
600
700
800
900
1000
1 2 3 4 5
Service Instances
Mic
ro F
low
s/Se
cond
Near Linear Scalability
59
Late
Bin
ding
SOAP Node
Client
Service Requestor/ Consumer
Cordys ProvidedApplication Connector
Back-EndService Provider
<GetCustomersResponse>
<GetCustomers>
Late binding
Web ServiceGetCustomers
CRMWeb Service Container
SOAPMessage
SOAPMessage
SOAP Processor
Optimistic Locking
LDAP
60
Tech
nica
l Ben
efits
of L
ate
Bind
ing
Natural way of Load balancing
Vertical – multiple SOAP Processors on
one server
Horizontal – SOAP Processor distributed
across multiple servers
Facilitates Fail-over
Near-linear Scalability
Service
Service
Service
Server 1
ServiceService
ServiceService
ServiceService
Server 2 Server 3
Service
Service
Service
0
100
200
300
400
500
600
700
800
900
1000
1 2 3 4 5
Service Instances
Mic
ro F
low
s/Se
cond
Near Linear Scalability
“Data, events and actions” are linked at the time you need them
It is the “Service request decoupling point” paradigm
61
Hybrid in 5 ways:
Both Human-2-Human Workflow and System-2-System
Value Chain, Business Context as well as Business
Processes
One single modeling environment for macro and micro flows
One engine for both model and runtime execution
Process Activities can be manually created as well as using
drag-drop of Web Services
Interoperability via BPEL import
Advanced debugging & step-through capabilities
Sing
le H
ybrid
BPM
Eng
ine
62
Tech
nica
l Ben
efits
of S
ingl
e Hy
brid
BPM
Eng
ine
Native BPML engine for optimal performance
BPML supports human interaction in flow
No import / expert needed between Human Workflow
models and System-2-system models
Transaction support in both macro and micro flows
BPEL (XML file) Cordys BPM (BPML)
Conversion
Warehouse Database
Order System Logistics System
Activity Activity Activity
Micro Flow
Decrease StockCreate Order
RecordTransport
Reservation
Telephone Operator
63
Inte
rmez
zo: M
icro
Flow
s Fast, short lived transaction can be modeled vs. coded
A series of activities can be assigned to run as a single transaction
All activities within a transaction are either executed, or non is executed at all
When one activity in a transaction fails, all other already executed activities are rolled-back
Micro Flows can be embedded in Macro Flows
Cordys Screen Shots
65
Valu
e Ch
ain
Mod
el
<< Back
66
Busin
ess
Cont
ext M
odel
<< Back
67
Busin
ess
Proc
ess
Mod
el
<< Back
68
Cord
ys In
box
<< Back
69
WYS
IWYG
App
licat
ion
Desig
n
Design-Time
Run-Time
<< Back
70
Busin
ess
Rule
s En
gine
Rule n
Rule B
Rule A
Rules
<< Back
71
Tran
sfor
mat
ion
and
Map
ping
Cap
abilit
ies
<< Back
72
Cord
ys E
SB a
nd it
s Se
rvice
s
Security Services
Development FrameworkServices
CommunicationServices
ConnectivityServices
OrchestrationServices
Process Services
DevelopmentServices
AdministrationServices
SystemManagementServices
Data Management Services
Collaboration Services
Operational Business Intelligence Services
• Messaging (Queue)
• Transport Services
• Registry (UDDI)
• Publish-subscribe
• Events
• Web Gateway
• Reliability -
Availability -
Scalability
• XML Object storage
• Object mapping
• Object
transformation
• Content routing
• Rules engine
• Event-handling
• Notification services
• Scheduler
• Virtual workgroups
• Instant messaging
• Surveys
• Polls
• Discussion boards
• Document sharing
• Access control
• Authentication
• Encryption
• Non-repudiation
• Public key
Infrastructure
• Alerts
• KPI
• Reporting
• Graphs
• Performance
dashboard
• Database
• Applications
• Technology
• Legacy
• Connector Dev. Kit
• J2EE/Java and .Net
• JCA services
• 3rd-party adapters
• Value chain modeling
• Business context
• Business process
• Validation & testing
• Flow engine
• Human workflow
• Performance
monitoring
• LDAP
• Deployment
• Application
management
•Administratio
n
• Operational
Monitoring
Services
• Management
Console
• SOAP monitoring
• SNMP integration
• Modeling
• Object mapping
• Data
synchronization
• Data consistency
User InterfaceServices
• Rich Client
• Form generation
(X-Forms)
• Personalization
• Role based
• Multi channel
• Packaging
• Versioning
• Revisioning
• Team
management
• Repository
• UI Form Generator
(XForms)
• Type Safe
Interface
Generator
• Composite
Services
• Building (XML-AS)
• Transaction
Services
• Metadata Explorer
• Web Services
Generator
Cordys Enterprise Service Bus (ESB)
<< Back
73
Crea
ting
an IS
V Pa
ckag
e
<< Back
74
Mon
itorin
g Da
shbo
ard
<< Back
75
Proc
ess
Inst
ance
Mon
itorin
g
<< Back
76
Busin
ess
proc
ess
Mon
itorin
g
<< Back
Bottleneck detection
77
Busin
ess A
ctivi
ty M
onito
ring
<< Back
78
Proc
ess
Perfo
rman
ce M
onito
ring
<< Back
79
Activ
ity P
erfo
rman
ce M
onito
ring
<< Back
80
Reso
urce
Per
form
ance
Mon
itorin
g
<< Back
81
Proc
ess
Perfo
rman
ce M
onito
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